Allstate Insurance Agent
Helen Volkoff, Sacramento, CA

5500 Madison Ave,

Ste C

Sacramento, CA 95841

Call

(916) 974-6400to quote by phone

Call

(916) 974-6400to quote by phone

Call

(916) 974-6400to quote by phone

Call

(916) 974-6400to quote by phone

Select a product to get a quote

Auto insurance

Renters insurance

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	8:30 AM - 5:30 PM
Tue	8:30 AM - 5:30 PM
Wed	8:30 AM - 5:30 PM
Thu	8:30 AM - 5:30 PM
Fri	8:30 AM - 5:00 PM
Sat	Available by appointment
Sun	Closed

After-hours appointments available.

Available 24/7 at

(916) 974-6400

5500 Madison Ave,
Ste C
Sacramento, CA 95841
US

Landmarks

Intersection of Madison and Garfield

Areas Served

Carmichael, Sacramento, Roseville, Antelope, Fair Oaks, Rancho Cordova, Citrus Heights, Rocklin, Folsom

Additional Contact

Fax: (916) 974-6403

Languages

English, Spanish, Armenian, Latvian, Lettish, Russian, Ukrainian

Social

Helen Volkoff: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Helen Volkoff

Products we offer:

Car Insurance Agent in Sacramento
Car Insurance Agent in Sacramento
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance Agent in Sacramento
Home Insurance Agent in Sacramento
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
Condo Insurance Agent in Sacramento
Condo Insurance Agent in Sacramento
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Renters Insurance Agent in Sacramento
Renters Insurance Agent in Sacramento
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Motorcycle Insurance Agent in Sacramento
Motorcycle Insurance Agent in Sacramento
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
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Business Insurance Agent in Sacramento
Business Insurance Agent in Sacramento
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Sacramento
Life Insurance Agent in Sacramento
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Sacramento
ATV Insurance Agent in Sacramento
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in Sacramento
Boat Insurance Agent in Sacramento
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

20+

Years of
Experience

Allstate Insurance Agent Reviews

hovhannes shahinyan

Jun. 3, 2026

mohammad aref farasati

Apr. 23, 2026

the best attitude and friendly behavior to all customer
I am very satisfied from allstate

Agent Response

Thank you, Mohammad, for your kind words and posit

Thank you, Mohammad, for your kind words and positive feedback! We're delighted to hear that you're satisfied with our service and appreciate our friendly approach. Your satisfaction is our priority, and we look forward to continuing to serve you.

kerob arutyunyan

Mar. 19, 2026

Agent Response

Thank you, Kerob, for your positive feedback! We'r

Thank you, Kerob, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust and satisfaction are important to us, and we're here to support you with all your insurance needs. If you ever have any questions or need assistance, feel free to reach out.

vladimir petrovichev

Feb. 5, 2026

Agent Response

Thank you, Vladimir, for your feedback and for bei

Thank you, Vladimir, for your feedback and for being a valued customer. We're glad to hear you had a positive experience with our insurance services. If you have any suggestions or need further assistance, feel free to reach out to helenvolkoff@allstate.com. Your trust is important to us, and we look forward to continuing to serve you.

aleksandr voytovich

Feb. 2, 2026

Agent Response

Thank you, Aleksandr, for your positive feedback a

Thank you, Aleksandr, for your positive feedback and for being a valued customer. We're thrilled to know you're satisfied with our services. Your trust in us is greatly appreciated. If you ever need assistance, feel free to reach out.

suren martyrosian

Jan. 17, 2026

Agent Response

Thank you, Suren, for your positive feedback! We'r

Thank you, Suren, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust in us is greatly appreciated, and we're committed to continuing to provide reliable support for all your insurance needs. If you ever have any questions or need assistance, feel free to reach out.

paula mcneal

Jan. 8, 2026

Agent Response

Thank you, Paula, for your positive feedback! We'r

Thank you, Paula, for your positive feedback! We're thrilled to hear that you're satisfied with our services. As a valued customer, your trust in us is greatly appreciated. If you ever have any questions or need assistance, feel free to reach out. We're here to help!

oleg kravchenya

Oct. 3, 2025

Thk. Super job was done.

Agent Response

Thank you, Oleg, for your kind words! We're thrill

Thank you, Oleg, for your kind words! We're thrilled to hear that you were satisfied with our service. Your feedback is greatly appreciated. If you need any further assistance, feel free to reach out.

fraidon zamany

Sep. 9, 2025

sergey bekishev

Sep. 4, 2025

N/A

yuthasath phaisongkham

Aug. 13, 2025

fahim samimi

Apr. 26, 2025

Nice job

siobahn fanning

Feb. 25, 2025

ramiah guerrero

Feb. 4, 2025

anthony chavez

Feb. 4, 2025

vladimir shevtsov

Oct. 30, 2024

Helen was and is one of the top insurance brokers in California. Her knowledge and customer service is on a whole differ

Helen was and is one of the top insurance brokers in California. Her knowledge and customer service is on a whole different level. I have been with them for over 15 years and cheers to the next 15 plus!

ruth rock

Aug. 18, 2024

dale sharp

Aug. 15, 2024

it's fine with minimal interaction. Yearly renewals are smooth going.

irina kondratenko

Aug. 7, 2024

olga alexandrova

Aug. 4, 2024

Very expensive insurance!!!

Allstate Online Review Policy

Frequently asked questions

What are your agency hours?

Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday:
Sunday: Closed

Are you open on weekends?

Saturday:
Sunday: Closed

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish, Armenian, Latvian, Lettish, Russian, Ukrainian

Do you have more than one location?

No, this is our only location.

Helen Volkoff is insurance licensed in the state(s) of California. If you do not reside in the state(s) of California, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

California Insurance License Name and Number: 0G92975 CARMICHAEL INSURANCE AGENCY, 0D18762 VOLKOV, YELENA

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®