Excellent agency to deal witg
Dawn Hipsley is wonderful to work with, she is friendly and very competent. Dawn is the epitome of customer service and honestly why I stay with this agency of Allstate. It is comforting to know your concerns and questions will be handle in a professional manner. Very happy client, Donna Muszynski
Highly professional. Skilled in all aspects of insurance needs. Customer focused.
I have always had prompt and courteous service in the 20 plus years I've had Allstate. Debbie and anyone else I have spoken with in the office are always knowledgeable and nice to talk to.
We have always received very good service for all our needs from life insurance to car insurance.
Debbie and her staff have always been there for my questions and concerns. Whenever I have had to call on them for assistance with DMV required documentation, they have responded immediately and with all the proper documents. They have been outstanding in handling all of the transactions required by me and they have been proactive in keeping my policy up to date and affordable.
Provides excellent service, and very helpful.
Whenever I have questions, I felt comfortable going to agents to get answers and it is very convenience for me going from my house to their office. They are friendly, warm, knowledgeable, and help me to get the best deals which is why I am staying with Allstate.
Any time I have a question I can call the office for an answer. Staff always friendly and can answer my question. I have been with Allstate for several years and I am pleased with their service.
Deborah Wallace group is the only reason we stayed with Allstate!
I think your agency is spectacular, Specially Dawn she is so sweet and very knowledgeable. I would recommend you to anyone.
Your staff is wonderful, very helpful and pleasant.
Every interaction with Deborah Wallace's staff and personally has been just great. Always seems to resolve issues without my having to follow up. Truly a rarity in todays "customer dis-service" world.
Thank you Deborah and Staff.
William and Ellen Woodcock
Very attentive, responds immediately, a real professional.
I am pleased with the service I get except for an instance when I got a new car, had the salesman call your office, he gave a girl the information on the new car, but it was never put into the computer. So about two months later when I was called to go over my insurance on my car and condo, you still had info on my old car and no insurance on my new one.
I also received a card a few weeks ago telling me to call and give your office my new address because you did not have my new address.
Your office has insured my home and autos for over 35 years. In all that time I have yet to have a complaint. In fact, just the opposite is true. Thank you and your staff for wonderful service for over a third of a century. Merry Christmas, HaPPY Holidays.
With warm regard, C.A. Karl
We have had a very good experience working with you and your staff.
So far it has been a great experience. Haven't really had to make a claim so not sure how smoothly this would go. Hoping and Praying that I don't have to for a long time to come.
I thought the service was fast. They handled my claim quickly.
very friendly. I enjoy the conversations we have while trying to explore new information
I have only had phone contact and internet communication so I really cannot complain about the service; but I really don't know the people in the agency enough to make any realistic feedback comments about them either.
We have really enjoyed the help & easy perching of our insurance. It is nice to know that you are always available to us. I do have a question: does our Co have roadside insurance? I use AARP now but I find it hard to compare the cost to other companies. No hurry on the answer.
I enjoy the personal touch of the business and the knowledgeable staff Deborah has in her office.
I felt very comfortable talking with Deborah. I feel she understood my needs.
The basic auto and renters insurance is ok but your companies claims department needs to work on their customer relationship portion a lot more because this year with the Hyundai Tucson situation I was very displeased with that portion of allstate-and loss four hundred dollars.
Allstate staff are always very professional and courteous.
It is always a pleasure to meet with Deborah Wallace, whom we feel has our best interests in mind when recommending a product.
Awesome customer service. Friendly
They are very helpful.I would recommend them.
I have no problems using your service for my car and house insurance. Your agency
is always open to talk to me.
verry good all taken care of quickly thank you
Fast and easy process!
The staff at Wallace always goes above and beyond normal expectations. They are thorough and helpful in every area. Other businesses should take lessons from them.
Have enjoyed doing business with this Allstate office since the 1970s and have always felt that I was treated on a professional basis with exceptionally good service in all respects.
In a word, wonderful!
My experience is informative, efficient, and long running.
The ladies I email (usually Dawn) are very quick in getting back to me. They are always very professional and helpful!
Very satisfied. They point out savings opportunity that otherwise I wouldn't have known about. Nice people. Always takes the time to answer questions and explain so I understand. Thank you for being there.
Doinmg a great Job!!!
iam in very good hands with allstate
Some of the friendliess people.
Debbie ( Curtis') sister
Deborah and her staff are wonderful and very willing to help.
Always a pleasure doing business with you.
They are always very helpful and responsive to any concerns I have.
Everyone is wonderful to work with and very professional. I was referred to Deb and her staff by a family members when I moved back to the area. Everyone is always very helpful!
We are happy to have Deborah as our agent. Everyone in the office is so personable and always helpful.
Dedra and her staff are top notch. They are professional and do what they tell you they are going to do quickly
the experience has been great.
Very helpful. Very pleasant to do business with.
Always very helpful
Easy & available, Great People
Deb and all of the ladies in her office are friendly and helpful all of the time. They never let me down.
I am very pleased with the speed and thorough service I have received.