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Elizabeth (Lisa) Jusino - Chicago, IL - Allstate Agent
Elizabeth (Lisa) Jusino1613 S Halsted St
Chicago, IL, 60608
Call: (312) 850-0775 (312) 850-0775
Fax: (312) 850-0774
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Hours

Monday
8:30 a.m.
6:00 p.m.
Tuesday
8:30 a.m.
6:00 p.m.
Wednesday
8:30 a.m.
6:00 p.m.
Thursday
8:30 a.m.
6:00 p.m.
Friday
9:00 a.m.
6:00 p.m.
Saturday
Closed
Closed
Sunday
Closed
Closed
Available By Appointment: Saturday

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About me

My parents came to Chicago to make a better life for our family, and I couldn’t be prouder of them. I graduated from Curie High School and Columbia College before starting my career with Allstate as an underwriter. I worked my way up until I was ready to open my first agency in the community that I love. My husband, who is a Chicago firefighter, and I live here with our son and daughter.

I work in insurance because I want to make a difference in the community. I can help people protect what matters most — from cars and condos to life insurance and saving for college or retirement. And Allstate encourages the charitable work that I love. I’m fighting homelessness as a member of the San Jose Obrero Mission board of directors, and I am part of Allstate’s team to help end domestic violence. My agency supports a new charitable effort every 90 days that customers help select. We participate in annual coat drives for local school children and celebrate Dia de los Muertos each year by running the Carrera de Los Muertos 5K race.

My team and I love the people in this community, and we’re proud that so many customers refer their friends and neighbors to us. We’d love to talk to you about what's important in your life and how we can help you protect it with coverage that fits your budget. Call or stop by today — we’re in East Pilsen, just down the street from the University of Illinois at Chicago.

Awards:
Honor Ring-11 Years
National Conference Award-10 Years

Community Services:
Allstate Foundation Against Domestic Violence Team
Allstate Foundation Economic Empowerment Team
CAPS
San Jose Obrero Mission Board
School Board

Industry Services:
Regional Advisory Board
National Advisory Board

Education:
Bachelor of Arts-Columbia

Spoken Languages:
Spanish

*For financial product transactions in a language other than English, customers must use an interpreter.

My Team

Esmeralda  Venegas - Chicago, IL - Allstate Team
Esmeralda VenegasOffice Manager (312) 850-0775sil2df04@allstate.comEsmeralda has been a team member for a little over 10 years. She takes great pride in working with her Team at providing the customers superior service.
Emma  Orduna - Chicago, IL - Allstate Team
Emma OrdunaLicensed Agency AssociateEOrduna@allstate.comEmma focuses on helping the customers keep their policies up to date and reviews with them the discounts they may qualify for. She works closely with the customers in analyzing their insurance needs and developing a portfolio to meet their needs.
Marvin Soto - Chicago, IL - Allstate Team
Marvin SotoLicensed Agency Associatemarvinsoto1@allstate.comMarvin has been affiliated with agencies since 2003. He specializes in working with Small Business owners design an insurance portfolio that is going to meet not only the insurance needs of their business but personal as well. He takes great pride in helping others and staying up to date on industry changes.
Marissa  Rivera - Chicago, IL - Allstate Team
Marissa RiveraBusiness Development Managermarissarivera@allstate.comMarissa sees that your customer service needs are being met in a timely, accurate manner. Her goal is to see that you are completely satisfied with our service. She works closely with all team members at exceeding the customers’ expectations. She also works closely with the Agent in all community events and enjoys being a Good Hand in the community.
Sylvia  Irizarry - Chicago, IL - Allstate Team
Sylvia IrizarryCustomer Service Representative (312) 850-0775sil2df11@allstate.comSylvia has been with our team 10 years. She welcomes customers with a warm smile in person and over the phone. They count on her to assist with their claims or other needs they may have.

Reviews

104
4.9
5
5
3/19/2015
I worked with Esmeralda Orduna, Licensed Sales Associate. She did a great job and was a pleasure to speak with. Very thorough & quick.
4
5
3/3/2015 1
It was good, very professional.
5
5
2/23/2015
Happy with the service!
5
5
2/20/2015
I like the constant updates which keep me informed.
5
5
2/18/2015
none
5
5
2/17/2015
Excellent
5
5
2/12/2015
I truly felt nice from the moment I walk thru the doors .MS Jusino greeted me with a Warm smile followed by welcome to All state .Which I felt made me feel good to know why I was there in the first place. To get car insurance. And they still treat me the same way to this day.
4
5
2/8/2015 5
Courteous and thorough service provided consistently! !!
5
5
2/8/2015 2
Marvin was great to work with. Quick to react and provide information. He was very pleasant and professional. I enjoyed working with him.
5
5
2/8/2015 1
Pretty nice
5
5
2/7/2015 1
Your service has been excellent.
5
5
2/6/2015 1
So far...so good!
5
5
2/3/2015 3
Super helpful and immediate, also found them to offer the lowest cost for comparable coverage plans. Thank you much!
5
5
2/3/2015 1
Service was quick and simple
5
5
1/23/2015
Great experience!
5
5
1/22/2015
I felt great, I recommend the agency.
5
5
1/13/2015
muy buena atencion. Gracias
5
5
1/9/2015 1
When I was shopping for insurance, I looked for an office that picked up the phone. After calling 10 different places, I called yours and spoke to a human. Then, I received prompt, effective and straight-forward help. Everything is done in a timely manner and if I ever have a friend who needs insurance, I will definitely recommend you.
4
5
12/16/2014
I enjoyed it and was able to accomplish what I intended to during my visit.
5
5
12/15/2014
I have never experienced any problems or delays with service from Allstate or from this agency in the forty or so years that I have had auto, renter's and condo insurance through them.
5
5
12/15/2014
very good
5
5
12/12/2014
In general I'm quite pleased with your agency. We have a number of policies with you and you've always communicated extremely well and been more than fair on any claims procedures we've had over, gosh, 20 years of dealing with George Gray and now you. I was a little disappointed that my name and address were listed incorrectly on the most recent policy (scheduled coverage on musical instruments and cameras). But typos happen and I'm sure that will be corrected quickly. Keep up the good work!
4
5
12/8/2014
My agent and/or the claims department could have done a better job of communicating the entire claims process. Once the estimator came out and wrote a check, the towing company was ready to pick up my vehicle. I had no clue about alternatives, like keeping the vehicle, until after I signed over the title to the car. Communicating the process to your clients is important because it may be common knowledge for your employees who do this on a day to day basis, but is very foreign to your clientele.
4
5
12/7/2014
My experience has always been good. My agent is responsive and I have no complaints.
5
5
12/7/2014
Very good, I felt confident in her getting me the best Quote possible. In minutes I had everything taken care of.
4
5
12/7/2014
Satisfactory
4
5
12/4/2014
I really cannot say right now i just signed up for allstate insurance 2 days ago.
5
5
12/2/2014
Good
5
5
12/1/2014
n/a
5
5
11/28/2014
So far they are doing very well
5
5
11/27/2014
So far, my experience with Allstate in Chicago through Elizabeth Jusino has been excellent -- timely and friendly service.
5
5
11/25/2014
You were really on top of things - no waiting to get an estimate - you let me pick the shop for repairing my automobile. Everyone was very polite and friendly. I think I get what I pay for.
5
5
11/25/2014
My experience with your agency has been great. The persons that I have dealt with a very courteous and professional
5
5
11/25/2014
Staff is very courteous and knowledgeable.
5
5
11/23/2014
Always so efficient and helpful. Very personalized service.
5
5
11/21/2014
I am very happy with the service..
5
5
11/19/2014
Very reliable coverage
5
5
11/19/2014
It was great. Thank you very much for everything and I will definitely recommend this office and the insurance services to all my friends and other people. Also Thank You to Marvin Soto for helping me in everything. Marvin was very helpful to me and I don't regret on deciding to become part of the Allstate Company! -Juan Manrique
4
5
11/19/2014
I had a pleasant experience working on obtaining quotes, than ultimately siging up for my home and auto policy with Esmeralda.
5
5
11/19/2014
It has been a rewarding experience Thank you for all that you do Nedra Mixon
5
5
11/15/2014
My wife and I have always had an excellent experience with our Allstate representative.
5
5
11/14/2014
Good
5
5
11/11/2014
Great service
5
5
11/11/2014
It is a pleasure doing business with Elizabeth Jusino at Allstate. She is excellent at communicating everything through mail, email, and phone when I have called. We are very pleased with everything about our transactions with her.
5
5
11/11/2014
Lisa Jusino is the best insurance agent I have ever dealt with. She goes above and beyond to take care of my family's needs.
5
5
11/10/2014
Friendly, efficient,all around good job.
5
5
11/9/2014
I feel I'm in good hands with your company and so far it's been great!
5
5
11/9/2014
Thanks for giving my granddaughter Regina Johnson insurance coverage for her car. Your premium rate was much lower than other quotes. May she never file a claim (smile)/
5
5
11/6/2014
Me ciento muy contento de permaneser ala familia de Allstate . Muy buenos precios y buen servisio
5
5
11/4/2014
Great ..
4
5
11/3/2014
ok
5
5
10/30/2014
Excellent and professional service, the best!
5
5
10/28/2014
Good experience
5
5
10/27/2014
Great!!
5
5
10/22/2014
personalized, efficient and professional
5
5
10/21/2014
my policy doesn't really require much in the way of personal contact but everything has worked fine in recent years
5
5
10/20/2014
Customer service was excellent! Fast, smart and friendly :)
5
5
10/20/2014
Emma is great & very helpful.
5
5
10/19/2014
Great service
5
5
10/19/2014
Very good
5
5
10/19/2014
Very professional
5
5
10/17/2014
I have found you to be ready and able to answer all my questions and take care of any needs there after. Keep up the good work !!!!
5
5
10/17/2014
Marvin Soto is very helpful and has great customer service. I would def. recommend him to friends and family!
5
5
10/15/2014
Very good great feelings
5
5
10/12/2014
Great
5
5
10/11/2014
Very positive. Very satisfied with the different products and services. Customer service is very prompt as well as satisfactory.
4
5
10/9/2014
Ms. Jusino's agency tries to be engaged in my insurance choices. However, I don't have a real relationship with her for 2 reasons. She inherited my accounts from George Gray, now retired, and I live outside Chicago about 35 miles away. I refer to a local agent for routine questions and services. Ms. Jusino inherited my accounts after I moved away from Chicago so I have never met with her.
5
5
10/4/2014
I felt like all of my questions were answered. I didn't feel rushed. She took her time to explain everything to me. I felt comfortable
5
5
10/4/2014
Elizabeth Jusino is very responsive to our needs. She even sends out birthday cards!
5
5
10/2/2014
Good. Anytime that I needed service it was done well. I am kept informed on new information. Helped with any questions that I may have.
5
5
10/1/2014
Worked hard to give me the best quote!
5
5
9/28/2014
Very happy
5
5
9/28/2014
Professional, pleasant, and helpful! Who could ask for more?!
4
5
9/28/2014
Claim numbers different from those submitted
5
5
9/26/2014
Great
5
5
9/25/2014
Marvin was extremely helpful in answering all of my questions, explaining the policy/quotes, and finding us ways to save. I would definitely recommend Allstate.
5
5
9/23/2014
Excellant
5
5
9/22/2014
Very satisfied Provided a clear explanation of my policies, answered all my questions.
5
5
9/20/2014
allstate has been great with help in all situations,filing claims,answering questions,or saving money on premiums. I have been with Allstate almost 30 years, I love the service.
5
5
9/20/2014
Very good
5
5
9/18/2014
great. but do not perform community out reach
5
5
9/18/2014
no issues at all
5
5
9/17/2014
I am happy with allstate , I have referred a family member and they are satisfied with the service too
4
5
9/17/2014
I need a comparison Quote inre: home/auto ins. combined, versus the policy I currently have with GEICO.
5
5
9/17/2014
Always very helpful. Always pleasant.
5
5
9/16/2014
Too many checkins via phone and too many letters/marketing in mail.
5
5
9/16/2014
Never had a problem
4
5
9/15/2014
Very pleasant. You answered my questions.
5
5
9/15/2014
Have only had to use the roadside services and was satisfied with the results. Feel certain that this is only an indication of the fine service that would be provided if needed, hope not though.
5
5
9/15/2014
I've been happy for the past 10 years.
5
5
9/14/2014
I am completely satisfied with allstate at this point. My experience has been great.
5
5
9/14/2014
Excellent.
5
5
9/14/2014
Very pleased
5
5
9/11/2014
very good service always returns calls
5
5
9/11/2014
Excellent. Especially happy with the consistent check-ins to review policies and friendly customer service.
5
5
9/8/2014 1
Elizabeth Justino and her staff were helpful & responsive.
5
5
9/8/2014 6
Courteous and helpful staff.
4
5
9/7/2014 9
5
5
9/6/2014 1
very satisfied
5
5
8/31/2014
It was a smooth transition, I was very happy with my Agent, who told me she would take care of everything, transferring. All my information to All State.
5
5
8/31/2014
The fact that our agent was able to find more savings for our cars, and mortgage insurance. She showed interest in our needs.
5
5
8/29/2014
I feel comfort and happy
5
5
8/29/2014
So far it has been a very good one.
5
5
8/26/2014
I had a very good experience at the agency.When I arrived I was greeted and promptly waited on. All mt questions were answered. All in all a great experience.
Business Hours
Monday
8:30 a.m.
6:00 p.m.
Tuesday
8:30 a.m.
6:00 p.m.
Wednesday
8:30 a.m.
6:00 p.m.
Thursday
8:30 a.m.
6:00 p.m.
Friday
9:00 a.m.
6:00 p.m.
Saturday
Closed
Closed
Sunday
Closed
Closed
Available By Appointment: Saturday
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    Elizabeth (lisa) Jusino is insurance licensed in the state(s) of Illinois. If you do not reside in the state(s) of Illinois, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

    Subject to terms, conditions & availability.

    This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

    You should carefully consider the investment objectives, risks, charges and expenses of 529 college savings plans before purchasing or investing money. Additional information about these and other subjects can be found in the Plan Description. You may obtain copies of the Plan Description from your Allstate Personal Financial Representative. Please read the Plan Description carefully before purchasing or sending money.

    Investors should consider whether the investor's or designated beneficiary's home state offers any state tax or other benefits that are only available with an investment in the home state's plan.
    Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA and SIPC, Main Office: 2920 South 84th Street, Lincoln, NE 68506, 877-525-5727