Staff is friendly and helpful. Makes me feel comfortable doing business with their agency.
Great customer service!!!! It has been a pleasure working with y'all!!!!!!
You guys have been the very best. I wish I had gotten you'll for my insurance a long time ago. Now that I have you I want be changing. Anytime I have ever called in the person on the line has always been super wonderful and nice.
Switiching to this car insurance was a very good decision due because I'm a college student and I need the lowest rate I can get so I'll have spare money to spend on utensils needed for my future career.
Keep up the good work.
Customer service is awesome
Price of insurance is just in the range I want to be in.
This agency has been vet responsive to my insurance needs and has always been very timely and professional.
Value Thank you!
I am very pleased with the professional service that you have given me. I would recommend you all to my friends.
It's been good.
Always quick to respond/help anytime I or my wife need them.
very good service
The problem was well taken care of in a short period of time.
I have had a pleasant experience with Allstate for my renter's insurance, thus far. I would definitely recommend their services!
Josh & Trina at the local Lexington office are The Best!! Treat me like family!!
I got the help I needed whenever I needed it but I get to many emails wanting me to fill out surveys that want an immediate response. If I don't answer them within a week I get another request. This can be very annoying. As for the help I have gotton from you, great, just cut out most of the email surveys.
Great Company and Agent to do business with
Josh Williams and his assistant Trena are easy to talk to and easy to get in touch with. Of course, we would always love to have lower rates but luckily the customer service we receive helps soften the blow of the monthly payments.
Everyone has been great to me
Everyone has always been so friendly and helpful with our insurance needs. We appreciate all you do.
Kind and friendly
This agency is very friendly, has a wonderful group in the office, and Joshua Williams is a great insurance agent.
I would love to remain a Allstate customer
I have only been with Allstate for six months but so far it has been everything I have expected and more. I even received a phone call recently telling me my premium had dropped! Very customer service oriented and easy to work with. You saved me from State Farm!!! I always recommend Allstate and especially Josh Williams as an agent. Keep up the great work!
my experience with allstate has been wonderful.
Service is great!
The only thing that sticks in the back of my mind is price.
I'm paying almost $1900/year for two cars.
I know a lot of that is 'collision' but for what I have, is that basically the industry standard.....give or take 10%?
Its been pretty awesome!
Every time I need something, all I have to do is call and ask. They always are helpful and do whatever they can to help!
It's good. I like getting the reminder emails so I know when my automatic payment for my insurance is going to go through in advance. Makes balancing my accounts easier
EVERYTHING IS FINE WITH OUR INSURANCE COVERAGE. OUR AGENT IS VERY EXPERIENCED IN OUR NEEDS.
Great. Love Trena
Very helpful and informataive
We are very satisfied