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Katherine Hood - North Pole, AK - Allstate Agent
Katherine Hood2957a Santa Patricia Ct
North Pole, AK, 99705
Call: (907) 488-7033 (907) 488-7033
Fax: (907) 488-5237
Additional Contact Info
Send Me An Email

Hours

Monday
9:00 a.m.
6:00 p.m.
Tuesday
9:00 a.m.
6:00 p.m.
Wednesday
9:00 a.m.
6:00 p.m.
Thursday
9:00 a.m.
6:00 p.m.
Friday
9:00 a.m.
6:00 p.m.
Saturday
Closed
Closed
Sunday
Closed
Closed
Available By Appointment: Saturday

Business Location Map

About me

As a Personal Financial Representative living in North Pole for seventeen years with my husband and two children I know many local families. My knowledge and understanding of the people in this community help me provide over 2,573 customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important – your family, home, car and more. I’m also here to help you prepare a strategy to achieve your financial goals.

I’m proud to offer Allstate products, because they stand by their service. As an Allstate customer, when you’re in need, you can take advantage of a variety of repair options for a damaged home or auto. From selecting a repair shop, to workmanship guarantees – it just makes sense to work with Allstate.

    I’m committed to helping you:
  • Determine your immediate and long-term financial goals
  • Find solutions to meet your and your family’s needs
  • Understand investment solutions, such as annuities, IRAs, life insurance and college savings
  • Review your insurance and financial needs as they change
  • Answer questions and provide ongoing service and support


Awards:
Allstate Leader's Forum-3 Years
Honor Ring-3 Years

Civic Services:
Chamber of Commerce

Community Services:
Rotary - Member

Spoken Languages:
Spanish

*For financial product transactions in a language other than English, customers must use an interpreter.

My Team

Connie  Plumley - North Pole, AK - Allstate Team
Connie PlumleyCustomer Service connieplumley@allstate.comCustomer Service, Claims, Reviews, and Sales
Juli Coffee - North Pole, AK - Allstate Team
Juli CoffeeAccount Represenativejulicoffey@allstate.comCustomer Service, Sales
Kayla  Trettel - North Pole, AK - Allstate Team
Kayla TrettelSales Associatekaylatrettel@allstate.comSales Leader
Michael Garza - North Pole, AK - Allstate Team
Michael GarzaSales Leadermichaelgarza1@allstate.com
Tim Schoenberg - North Pole, AK - Allstate Team
Tim SchoenbergLife Protection Spca017359@allstate.comLife Protection Agent
Tom Betti - North Pole, AK - Allstate Team
Tom BettiPersonal Financial Representativethomasbetti@allstate.comLife and Retirement Sales
Katherine  Hood - North Pole, AK - Allstate Team
Katherine HoodAgent katherinehood@allstate.comAgency Owner
Jessica  Tippett - North Pole, AK - Allstate Team
Jessica TippettAccount Representativejtippett@allstate.comBilling Account Specialist

Reviews

63
4.9
5
5
2/7/2015 1
They have always been there for me and I love when I do make a claim Allstate makes it as quick and painless as possible.
5
5
2/5/2015 1
Good!
5
5
2/4/2015 1
Excellent service, Reliable communication concerning policy variances and needs, Tone of agent was very comfortable during conversations.
5
5
1/31/2015
ALWAYS GOOD
5
5
1/7/2015 1
everything seem ok with me. Good jobs
5
5
1/5/2015 2
Everyone is helpful. I appreciate the follow-up calls and emails and to make sure I'm getting the best deals.
5
5
12/30/2014
Perfect amount of correspondence. Not overwhelming but not absent either from info, updates, events ect
5
5
12/26/2014
Always receive great service
5
5
12/25/2014
Good, your agency is helpful and respectful of even very small customers like myself. I appreciate that. You answer emails and seem very accessable.
5
5
12/24/2014
It was pleasant.
5
5
12/24/2014
Very satisfied.
5
5
12/24/2014
I love Allstate Hood Agency!! It is a great agency! I recommend them for anyone looking for insurance needs!
5
5
12/23/2014
I have recommended everyone to your business , i know a few said they have switched....
5
5
12/20/2014
The girls in the office are always very friendly, helpful and pleasant . After dealing all day with the unfriendly world and then having to call Allstate about something,its not hard knowing that there will be a real person on the other end of the line that treats you with respect and is courtesy. That... makes all the difference in the world.Thank you gals for such hard work, I appreciate you all .
5
5
12/19/2014
Katherine Hood is the most helpful and Personable Agent I have ever dealt with. She is Knowledgeable and Dependable, and that is why I recommend her to all my friends and colleges.
5
5
12/18/2014
I am satisfied with the service I receive.
5
5
12/17/2014
I have never had a problem! Everyone has been very friendly and helpful.
5
5
12/17/2014
Great, Everything I have a question you are there to help.
5
5
12/16/2014
I enjoy Katherine Hood agencies service and they have been very helpful and courteous.
5
5
12/16/2014
Good job of being proactive and of keeping in touch with me.
5
5
12/15/2014
Receptive and responsive to my needs.
5
5
12/13/2014
ok
5
5
12/12/2014
very good
5
5
12/10/2014
I have been very pleased with the cordiality and responsiveness of the people within the North Pole office. However, I am very disappointed and distressed that I am now being dropped by Allstate because I made a claim. Happy Holidays! Charolett Baker
5
5
12/9/2014
I have had Allstate Insurance for about 50 years and wouldn't ever get any other
5
5
12/9/2014
Always professional. Also very helpful, and knowledgeable.
5
5
12/4/2014
She's grwat
5
5
12/3/2014
Very pleased and impressed with the quality of service I have received from the Hood Agency.
5
5
12/2/2014
Everything is great, especially Kayla!
5
5
12/2/2014
Allstate has always been helpful.
5
5
12/2/2014
I really like the personal service from your staff , they are always helpful , no complaints , would recommend your office to anyone
5
5
12/1/2014
I already have recommended you to several of my co-workers!
5
5
11/30/2014
Everything was smooth and easy to get the policy in place. I look forward to working with you for many years to come.
5
5
11/28/2014
It was a very good experience.
4
5
11/24/2014
Have enjoyed your service. However the repeated calls, mailings and emails for services such as life insurance which I have repeatedly said I wasn't interested has been excessive and annoying. Even my wife has started getting calls at her work. I called customer service and they said I've been removed from the lists. I hope so this has been almost a year saying stop.
4
5
11/22/2014
Everything went well. Now I'm recieving too much stuff in the mail.
5
5
11/21/2014
Fine, every time I call with a need for anything they are quick to respond and resolve my issue.
5
5
11/19/2014
Always excellent customer service. Always.
5
5
11/17/2014
good as usual.
5
5
11/17/2014
too much email from you. I don't mind critical email, but I am not of the mind set that emails from Hood/Allstate are relevant and I treat them as SPAM and they are a pain. I understand that you are trying to advertise but it is a bit too much.
5
5
11/16/2014
I am well satisfied with the assistance received insuring my property with Allstate. Personnel are friendly, helpful and knowledgeable keeping me informed of any changes that need to be address.
5
5
11/15/2014
Overall, I am very happy with the customer service that the Hood Agency delivers; however, I do not like telemarketing tactics regardless if I am already a customer or not. I recently received a call at home and my co-worker received a call at work about retaining the Hood Agency for insurance/financial services. I am quite aware of all the services Allstate offers, I do not need to be called about them.
4
5
11/14/2014
Very professional friendly knowledgable and they keep me in contact with information I need to know
5
5
11/13/2014
I am not sure that I have actually met Katherine, but I have had contact with the people that work in the office and everyone is remarkable. They are all knowledgeable. Customer service is alive and extraordinary. I am very pleased.
5
5
11/12/2014
Very comfortable and at ease. I recommend your agengy to friends and family.
5
5
11/12/2014
We love working with you guys! You address our needs in a timely and efficient manner.
5
5
11/12/2014
I don't have any probens.
5
5
11/11/2014
It's been really great. I never have to worry about anything, they seem to do that for me.
5
5
11/7/2014
I'm very proud of Allstate. They work with you on your insurance needs,and try hard to keep your rates down as much as they can. I would like to think all the people that work at Allstate. Thanks again Thelma J. Childers
5
5
11/7/2014
Always very helpful.
4
5
11/6/2014
I had issues in the beginning when I was buying my house. The agent that set up my insurance plan was positive that I needed full coverage when I told him I only needed wall to wall insurance. I was basically charged double. Ever since then I haven't had any issues. The staff there are very helpful.
5
5
11/6/2014
People are helpful and friendly and information provided accurate and timely
5
5
11/4/2014
As always, your recent service was fast and professional. Thank you Al Dreas
5
5
11/2/2014
Always answer my questions and informative!
5
5
10/31/2014
I have been doing business with The Hood allstate office Since before it was the Hood Allstate and I have never been let down.I always get great help .Connie Plummley always takes care of me and is always looking at improving my insurance needs.I have no reason to go anywhere else.
5
5
10/31/2014
The people are always friendly, knowledgable and courteous. I have been with Allstae for over 30 years and I've always been satisfied with the handling of my Policy. This is a caring personal staff, which is much appreciated when dealing with some of the traumas of life. Thank you!
5
5
10/31/2014
we have been insured by allstate for many years now our children are insured with allstate, none of us are even tempted to change. we will be with hood agency for the duration. thanks Mike and Kathy Shelland
5
5
10/30/2014
Katherine Hood is a very helpful knowledgeable agent and a credit to your company. I will decadently recommend your business group to others.
5
5
10/30/2014
Always professional and excellent service.
5
5
10/29/2014
Good
4
5
10/29/2014
good experience
5
5
10/29/2014
You have helped us when we needed help
5
5
10/29/2014
I have had a great experience so far. Keep up the great work. Thank you.
Business Hours
Monday
9:00 a.m.
6:00 p.m.
Tuesday
9:00 a.m.
6:00 p.m.
Wednesday
9:00 a.m.
6:00 p.m.
Thursday
9:00 a.m.
6:00 p.m.
Friday
9:00 a.m.
6:00 p.m.
Saturday
Closed
Closed
Sunday
Closed
Closed
Available By Appointment: Saturday
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  • Insurance is unlike any other product out there - you pay for it and hope you never have to use it. And that makes paying more than you need to that much more uncomfortable.
    With a policy from Allstate, you can help keep your insurance costs low with the wide variety of discounts we offer. Keep in mind, not all discounts are available in every state. The best way to get all that you qualify for is to get an insurance quote specific to North Pole.
    You can get a rough "ballpark" insurance quote from many companies online, but talking with an agent allows you to ask questions and get a quote for coverage that matters most to you. An agent can prepare a quote that details the coverage, deductibles (your portion of a loss) and cost (premium) of your insurance policy.
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    Katherine Hood is insurance licensed in the state(s) of Alaska. If you do not reside in the state(s) of Alaska, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

    Subject to terms, conditions & availability.

    This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

    You should carefully consider the investment objectives, risks, charges and expenses of 529 college savings plans before purchasing or investing money. Additional information about these and other subjects can be found in the Plan Description. You may obtain copies of the Plan Description from your Allstate Personal Financial Representative. Please read the Plan Description carefully before purchasing or sending money.

    Investors should consider whether the investor's or designated beneficiary's home state offers any state tax or other benefits that are only available with an investment in the home state's plan.