They have always been there for me and I love when I do make a claim Allstate makes it as quick and painless as possible.
Excellent service, Reliable communication concerning policy variances and needs, Tone of agent was very comfortable during conversations.
everything seem ok with me. Good jobs
Everyone is helpful. I appreciate the follow-up calls and emails and to make sure I'm getting the best deals.
Perfect amount of correspondence. Not overwhelming but not absent either from info, updates, events ect
Always receive great service
Good, your agency is helpful and respectful of even very small customers like myself. I appreciate that. You answer emails and seem very accessable.
It was pleasant.
I love Allstate Hood Agency!! It is a great agency! I recommend them for anyone looking for insurance needs!
I have recommended everyone to your business , i know a few said they have switched....
The girls in the office are always very friendly, helpful and pleasant . After dealing all day with the unfriendly world and then having to call Allstate about something,its not hard knowing that there will be a real person on the other end of the line that treats you with respect and is courtesy. That... makes all the difference in the world.Thank you gals for such hard work, I appreciate you all .
Katherine Hood is the most helpful and Personable Agent I have ever dealt with. She is Knowledgeable and Dependable, and that is why I recommend her to all my friends and colleges.
I am satisfied with the service I receive.
I have never had a problem! Everyone has been very friendly and helpful.
Great, Everything I have a question you are there to help.
I enjoy Katherine Hood agencies service and they have been very helpful and courteous.
Good job of being proactive and of keeping in touch with me.
Receptive and responsive to my needs.
I have been very pleased with the cordiality and responsiveness of the people within the North Pole office. However, I am very disappointed and distressed that I am now being dropped by Allstate because I made a claim.
I have had Allstate Insurance for about 50 years and wouldn't ever get any other
Always professional. Also very helpful, and knowledgeable.
Very pleased and impressed with the quality of service I have received from the Hood Agency.
Everything is great, especially Kayla!
Allstate has always been helpful.
I really like the personal service from your staff , they are always helpful , no complaints , would recommend your office to anyone
I already have recommended you to several of my co-workers!
Everything was smooth and easy to get the policy in place. I look forward to working with you for many years to come.
It was a very good experience.
Have enjoyed your service. However the repeated calls, mailings and emails for services such as life insurance which I have repeatedly said I wasn't interested has been excessive and annoying. Even my wife has started getting calls at her work. I called customer service and they said I've been removed from the lists. I hope so this has been almost a year saying stop.
Everything went well. Now I'm recieving too much stuff in the mail.
Fine, every time I call with a need for anything they are quick to respond and resolve my issue.
Always excellent customer service. Always.
good as usual.
too much email from you. I don't mind critical email, but I am not of the mind set that emails from Hood/Allstate are relevant and I treat them as SPAM and they are a pain. I understand that you are trying to advertise but it is a bit too much.
I am well satisfied with the assistance received insuring my property with Allstate. Personnel are friendly, helpful and knowledgeable keeping me informed of any changes that need to be address.
Overall, I am very happy with the customer service that the Hood Agency delivers; however, I do not like telemarketing tactics regardless if I am already a customer or not. I recently received a call at home and my co-worker received a call at work about retaining the Hood Agency for insurance/financial services. I am quite aware of all the services Allstate offers, I do not need to be called about them.
Very professional friendly knowledgable and they keep me in contact with information I need to know
I am not sure that I have actually met Katherine, but I have had contact with the people that work in the office and everyone is remarkable. They are all knowledgeable. Customer service is alive and extraordinary. I am very pleased.
Very comfortable and at ease. I recommend your agengy to friends and family.
We love working with you guys! You address our needs in a timely and efficient manner.
I don't have any probens.
It's been really great. I never have to worry about anything, they seem to do that for me.
I'm very proud of Allstate. They work with you on your insurance needs,and try hard to keep your rates down as much as they can. I would like to think all the people that work at Allstate. Thanks again
Thelma J. Childers
Always very helpful.
I had issues in the beginning when I was buying my house. The agent that set up my insurance plan was positive that I needed full coverage when I told him I only needed wall to wall insurance. I was basically charged double. Ever since then I haven't had any issues. The staff there are very helpful.
People are helpful and friendly and information provided accurate and timely
As always, your recent service was fast and professional.
Always answer my questions and informative!
I have been doing business with The Hood allstate office Since before it was the Hood Allstate and I have never been let down.I always get great help .Connie Plummley always takes care of me and is always looking at improving my insurance needs.I have no reason to go anywhere else.
The people are always friendly, knowledgable and courteous. I have been with Allstae for over 30 years
and I've always been satisfied with the handling of my Policy. This is a caring personal staff, which is much
appreciated when dealing with some of the traumas of life. Thank you!
we have been insured by allstate for many years now our children are insured with allstate, none of us are even tempted to change. we will be with hood agency for the duration.
Mike and Kathy Shelland
Katherine Hood is a very helpful knowledgeable agent and a credit to your company. I will decadently recommend your business group to others.
Always professional and excellent service.
You have helped us when we needed help
I have had a great experience so far. Keep up the great work. Thank you.