I felt good about it as I have wanted to be insured with Allstate forever. I am glad they have the Auto and Home package.
I have no complaints. Gotten in touch with us quickly after filing a claim.
Always helpful and take care of my needs.
David was very professional and answered all my questions. He helped me receive all discounts.
Customer Service is great!
Is this about Allstate? Or Higdon Insurance Group? You DO realize that could make a difference in the answers, don't you? Higdon insurance started becoming too impersonal; every time I went in they had different people out front-turnover was high. After awhile, no one knew me from Adam any more and it was distressing to come in. I finally quit coming in to pay my bill.
Great people to work with!!!!
I was 23 when I received my first Auto policy from Allstate as now I also have my home insurance and life insurance with Allstate and I am now 59.
I HAVE ALWAY'S HAD A VERY GOOD FEELING ABOUT ALLSTATE MR.HIGDON HAS KEPT ME UP TO DATE WITH EVERTHING YOU ALL DO A VERY GOOD JOB.
it was good i dont think it could be any better i give it 100 + ok
Very positive. Personnel were courteous and helpful.
It is excellent.
Merry Christmas & Happy New Year to everyone.
Ray & Cathy McDonald
We have always been extremely satisfied with our agency.
Very professional. Good at taking time to talk with there customer.
Great people and service
I can always count on you to be there when I need you.
I would like a review of the amount refunded on the Mercedes Benz. It seems that this should have been cancelled as of anniversary date with a full premium refund. Also, I had not received a statement showing premium on each car before my account was drafted. Why?
I have been with you for years, you have always answered my questions and helped when we got hit by a tornado. I couldn't ask for better representation.
I've been with your agency for many years and I have NO complaints! Hope to continue on this same path for many years to come! Thanks for your great service!
FANTASTIC experience every time I have called
Melissa helped me out with my car and home and others in the office have been just as helpful but Melissa did an AMAZING job listening to and meeting my needs
You have a great staff
it has been very eye opening as to just what a insurance group can do to show
that they want to help
You guys were the best and got to me like the next day. I cant say enough about all that helped me. All of your staff deserves a raise !!!!!!! Carrie Kilgore stayed on top of everything and I do mean stayed on top. Couldnt be a better representative for your agency. Everyone at your office is great. Wouldnt go any where else!!!!! Thank you again for everything. Candy Currier
I am not just a number with my agent.they make me feel like they really want to fullfeel all my needs and have my interest at heart.i am very happy with them
My agent always work with me with any problem I have, even give me suggestion on how I can save money. Very happy with the services that your company offers.
I have more than once asked to be reach by email. somebody called my house and talked to my 12 year old son, he told the person that I was not home and the person went on and explained to him something about our insurance, I don't appreciate that, not only is against my privacy, but it makes no sense trying to explain a 12 year old something about insurance, you have my work number , my cell and my email. I am disappointed
You guys are always professional and very friendly. I feel like I am dealing with a Friend.
I love professionals and that's who Dan and you represent so I am happy to have been with you all this long.
You were too expensive. You had to have cars and house on policy. You worried us to death with emails and couldn't follow directions on whom to send the bill.
Claim handled professionally.
Kaye is the best Agent I have ever had!
Due to the fact that I pay My bill on line and seem to be encouraged to by Allstate and Your agency, I don't feel as connected to You as I did when Ed Roberts was My agent. ( who's clients You took over when He passed away and His office was closed ) Ed and His staff knew Who I was when I went into His office and knew Me when They saw Me around town. That being said,I have no complaints with Your service.
Always available, quick response time.
Always have had pleasant and professional experiences with your staff. Makes me feel comfortable to talk about any of my insurance needs. Becky J. Richardson
EXCELLENT. RATE HAS BEEN GOOD AND AFFORDABLE. HOWEVER, THE NEW RATE FOR THE 2015 YEAR SEEMS TOO HIGH. AS NOTIFIED TWO YEARS AGO WHEN OUR AUTO COVERAGE
INCREASED, MY WIFE FOUND COVERAGE WITH A SAVINGS OF 50% LESS WITH A COMPANY BACKED BY ALLSTATE, ESURANCE. WE WILL BE CHECKING IF HOMEOWNERS INSURANCE HAS BECOME AVAILABE WITH ESURANCE.
I have had only pleasant experiences with Allstate, you have the lowest rate in my home owners insurance and everyone helped me quickly and efficiently when my house was broken into so I highly recommend Allstate to anyone.
I have been very pleased with Allstate. Alot cheaper than our last company.