CALL NOW: (504) 831-1778

As your Metairie Allstate agent I can help with your insurance needs

Select a Product to Get a Quote

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • Other
Ross Shales - Metairie, LA - Allstate Agent
Ross Shales3131 N I 10 Serv Rd E Ste 101
Metairie, LA, 70002
Call: (504) 831-1778 (504) 831-1778
Fax: (504) 831-4176
Additional Contact Info
Other Locations
Send Me An Email


8:30 a.m.
5:30 p.m.
8:30 a.m.
5:30 p.m.
8:30 a.m.
5:30 p.m.
8:30 a.m.
5:30 p.m.
8:30 a.m.
5:30 p.m.
Available By Appointment: Saturday

Business Location Map

About me

As a Personal Financial Representative living in New Orleans for 22 years with my wife, Mary, and 4 children I know many local families. My knowledge and understanding of the people in this community help me provide over 4500 customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important – your family, home, car and more. I’m also here to help you prepare a strategy to achieve your financial goals.

I’m proud to work with a company who’s been serving satisfied customers for over 70 years. I can offer quality insurance that’s affordable and provide easy access for you to contact me in person, over the phone, or through my Web site - wherever and whenever you need. Both Allstate and I know how important price and service are for a long-lasting relationship.

I’m committed to helping you protect what you have today and prepare for tomorrow. I understand the importance of thinking about the “big picture” when it comes to your financial future. From life insurance to retirement, I’m committed to helping you reach your financial goals.

Chairman's Inner Circle-2 Years
Allstate Leader's Forum-6 Years
Chairman's Conference-4 Years
Honor Ring-6 Years

Civic Services:
20 year member U.S. Army Reserves
21-year member U.S. Army Reserves

Bachelor of Arts-LSU
Master of Arts-Notre Dame Seminary

Spoken Languages:

*For financial product transactions in a language other than English, customers must use an interpreter.

My Team

Ben Chauffe - Metairie, LA - Allstate Team
Ben ChauffeThe Lake Insurance Sales Supervisorbenchauffe@allstate.comThe Lake Insurance Manager of all New Business Sales
Kezia Scott - Metairie, LA - Allstate Team
Kezia ScottThe Lake Insurance Sales Associatekeziasimeon@allstate.comSales Specialist for Home, Auto, Commercial, Renters, Flood, Motorcycle, Boat, ORVs, Specialty Auto
Mariano  Villacorta - Metairie, LA - Allstate Team
Mariano VillacortaThe Lake Insurance Sales Associatemvillacorta@allstate.comSales Specialist for Home, Auto, Life, Renters, Flood, Motorcycle, Boat, ORVs, Specialty Autos, Annuities
Gerquel Bowman - Metairie, LA - Allstate Team
Gerquel BowmanThe Lake Insurance Sales Supportgerquelblwman@allstate.comAssisting The Sales Team with incoming customer's needs.
John Roppolo - Metairie, LA - Allstate Team
John RoppoloThe Lake Insurance Customer Service Supervisorjr619@allstate.comSupervisor of Customer Support, Especially Insurance Needs Reviews
Aimee Wehrwein - Metairie, LA - Allstate Team
Aimee WehrweinThe Lake Insurance Customer Service Manageraimeewehrwein2@allstate.comManager of All Current Customer Needs
Lexie Casper - Metairie, LA - Allstate Team
Lexie CasperThe Lake Insurance Customer Service Associatelexiecasper@allstate.comCaring for All Current Customer Needs
Ariane Fonzo - Metairie, LA - Allstate Team
Ariane FonzoThe Lake Insurance Customer Service Supportarianefonzo@allstate.comAssisting The Service Team with customer's needs.
Karli Foret - Metairie, LA - Allstate Team
Karli ForetThe Lake Insurance Customer Service Supportcarliforet@allstate.comAssisting The Sales & Service Teams with customer's needs.


Business Hours
8:30 a.m.
5:30 p.m.
8:30 a.m.
5:30 p.m.
8:30 a.m.
5:30 p.m.
8:30 a.m.
5:30 p.m.
8:30 a.m.
5:30 p.m.
Available By Appointment: Saturday
Auto Insurance
Car Insurance
Flood Insurance
Life Insurance
Motorcycle Insurance
Home Insurance
Insurance Quote
Insurance Agency
Business Insurance
Life insurance
College Savings Plans
  • Metairie
  • New Orleans
  • Kenner
  • Jefferson
  • Harahan
  • River Ridge
  • Gretna
  • Westwego
  • Marrero
  • Harvey
  • Destrehan
  • Laplace
  • Algiers
  • Saint Charles
  • Lafitte
  • 70001
  • 70005
  • 70006
  • 70124
  • 70002
  • Insurance is unlike any other product out there - you pay for it and hope you never have to use it. And that makes paying more than you need to that much more uncomfortable.
    With a policy from Allstate, you can help keep your insurance costs low with the wide variety of discounts we offer. Keep in mind, not all discounts are available in every state. The best way to get all that you qualify for is to get an insurance quote specific to Metairie.
    You can get a rough "ballpark" insurance quote from many companies online, but talking with an agent allows you to ask questions and get a quote for coverage that matters most to you. An agent can prepare a quote that details the coverage, deductibles (your portion of a loss) and cost (premium) of your insurance policy.
    Featured Video

    Visit Allstate Youtube channel
    Save up to 30% when you combine insurance policies.
    Call Now: (504) 831-1778 or
      Show All

    Ross Shales is insurance licensed in the state(s) of Louisiana and Mississippi. If you do not reside in the state(s) of Louisiana or Mississippi, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

    Subject to terms, conditions & availability.

    This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.