Service was always great, however we now have moved out of state and that is why we no longer have policies with you
Very professional and helpful...
you should follow up on what you can quote to get me back as an auto insurance customer
I have dealt with Agent Claudette for the last twelve years. She is knowledgeable of her product, prompt to reply, seemingly always available and pleasant to work with. I can honestly say that I am an ongoing customer of Allstate-Todd agency because of her labors.
Kenneth Wolters, Estero
Highly recommend using this agency for your insurance needs. They are more than happy to review and explain your current coverages in detail.
Do I get some type of report on our use of our cars? Is the little device you installed working? RSE
Very good. Rep was wonderful is explaining the best insurance for our needs
Very responsive clients that work for Ted Todd with my only concern that sometimes you don't know who is handling your account if you have a question.Don't know if they are salaried or commissioned that's why I mention that.My only other concern is the fee on car insurance when you make monthly payments seeing how we are all on strict budgets that fee adds up over the years.Thanks for working on keeping our homeowners fees affordable and reasonable they are very expensive due to the location.
I have better coverage and saved over $1,000. Kim was very professional and efficient in explaining our options.
Love the promptnes
no matter with whom i talk to at your offices,each one is friendly, curtious, and knowageble
It was very helpful; Lisa was very kind, caring and efficient.
Some good and some bad. You are close by, so it is convenient to get to your office. You changed agents on me a few times. I am looking for an agent who is working for me, and will get me the best deal every time.
I am very happy with the experience from Allstate ins.
The people we have dealt with are very personable, competent and professional. It is a pleasure working with this agency.
We are relatively new clients, but so far we are very pleased with our experience in getting a quote and new policy. We were able to save significant money compared to an insurance company we had been with for 45 years. We hope that our costs don't increase when the policy renews after 6 months. The customer service has been great so far.
customer service is great when I call in with a question or issue.
Any time we have questions, we call your office. We are courteously helped.
I still don't understand the yearly increases, even when there were no problems during the year. The service that I receive through Ted Todd agency is good.
First of all....I have only had VERY positive experiences with your agency! Your employees are ALWAYS kind,considerate,friendly and helpful!!!!
My questions have always been answered in a timely fashion...and with a pleasant attitude and that goes a long way!!!!
I will let you know when it comes time to renew our home owners insurance policy. Last year we were not notified until it was too late to renew and had to scramble to find a new policy holder.
positively--certainly compared to other agencies used in the past
A little confused as to why my car insurance premium went up
Not happy that the rates rise with every renewal period
You have always been very helpful and informative to us when we have a problem.
Good.Very Happy with the service provided.
I think was fine, not sure I received all the discounts I deserve. Please look into it.
Kim was most pleasant and accommodating !
We are very pleased with the service we have received.
I appreciate your prompt service with any claims I've had. I Always recommend Ted Todd's allstate agency. Thank you for making things easy and smooth.
was upset that I had to call in to say that my rate was too high and then was told that I was on an old plan. No one ever contacted me telling me that I was on an old plan and that I should re-visit my needs and perhaps have a lower rate. This should have been done. I almost went with another company before calling your agency but decided to call because I was with you for so long.
Very good. Lots of personnel to offer help and or support with needs.
Never any problem. Prompt and courteous service.
Keep up the good work.
We are very pleased with your service. But you have an old e-mail address for me my new e-mail address is firstname.lastname@example.org please update your records.
Very pleased with both service and cost effectiveness of coverage
It's been very good.
I needed insurance for a new vehicle. You made it efficient for someone in a hurry and totally unfamiliar with brokers in this area. I called requesting coverage similar to that of my friend.
That's what I got. (I probably made it easy for you as well. Win- win )
very convenient location for me.
I am often impressed with the people that answer your phones and can get me answers without having to transfer me. This does make you better then other companies.
The young lady that I worked with is very professional. Knows the Business very well. I am very Happy with your agency & the policies that were written for my needs.
Very happy, long term client