Allstate Insurance Agent
Charlotte E Hooks, Boynton Beach, FL

3960 Hypoluxo Rd,

Ste 202

Boynton Beach, FL 33436

Call

(561) 649-1634to quote by phone

Call

(561) 649-1634to quote by phone

Call

(561) 649-1634to quote by phone

Call

(561) 649-1634to quote by phone

Select a product to get a quote

Auto insurance

Renters insurance

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	8:30 AM - 5:30 PM
Tue	8:30 AM - 5:30 PM
Wed	8:30 AM - 5:30 PM
Thu	8:30 AM - 5:30 PM
Fri	8:30 AM - 5:30 PM
Sat	Available by appointment
Sun	Closed

After-hours appointments available.

Available 24/7 at

(561) 649-1634

3960 Hypoluxo Rd,
Ste 202
Boynton Beach, FL 33436
US

Map of 3960 Hypoluxo Rd in Boynton Beach

Landmarks

We are on the Corner of Hypoluxo Rd & Lawrence Rd, right across the street from Santa Luces High School.

8480 Okeechobee Blvd,

Ste 6

West Palm Beach, FL 33411

Areas Served

Boynton Beach FL, DeFuniak Springs FL, West Palm Beach FL

Additional Contact

Fax: (561) 649-4208

Languages

English, Spanish

Social

Charlotte E Hooks: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Charlotte E Hooks

Celebrating one of our fabulous’ customer care professionals, Erin Jackson, at her baby shower!

Holiday dinner with our amazing agency team! Celebrating our 2022 accomplishments!

I’ve been an Allstate representative since 1988 and opened this office in 2007. I started out as a licensed sales professional before becoming an agency owner here in Boynton Beach. From the start, it’s been important to me that customers have the information they need to choose the right coverage for their situation.

As a trusted Allstate agency owner, I believe in giving back to my community. My agency supports the Community Youth Outreach and Kiwanis.

When I’m not in the office, you can find me staying active. I love to weight train and do it five days a week. I also enjoy spending time with family and friends, shopping, and watching the Miami Dolphins or the Miami Heat.

My team is comprised of diverse individuals ready to assist you with your insurance-related needs. We value customer service and look forward to meeting and working with you. Call us today at 561-649-1634 to learn how we can best assist you.

As a trusted Allstate agency owner, I believe in giving back to my community. My agency supports the Community Youth Outreach and Kiwanis.

Products we offer:

Car Insurance Agent in Boynton Beach
Car Insurance Agent in Boynton Beach
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer underinsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, additional replacement protection coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance Agent in Boynton Beach
Home Insurance Agent in Boynton Beach
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
Condo Insurance Agent in Boynton Beach
Condo Insurance Agent in Boynton Beach
Helps protect the portion of your condo, co-op or townhome you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Renters Insurance Agent in Boynton Beach
Renters Insurance Agent in Boynton Beach
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Landlords & Hosts Insurance Agent in Boynton Beach
Landlords & Hosts Insurance Agent in Boynton Beach
Helps protect the structure of your rental property, from covered accidents such as fire, wind/hail, vandalism and more. It also offers protection for the liability you might face as an owner. Let’s chat about the right coverage for your additional property!
Motorcycle Insurance Agent in Boynton Beach
Motorcycle Insurance Agent in Boynton Beach
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage, and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
get a quote
Business Insurance Agent in Boynton Beach
Business Insurance Agent in Boynton Beach
Commercial insurance protects your small business, your livelihood. Instead of having one policy for your business personal property/building then another for the liability, a BOP combines both policies into one. In addition to these basic coverages, commerical insurance can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business, and your employees.
Life Insurance Agent in Boynton Beach
Life Insurance Agent in Boynton Beach
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Boynton Beach
ATV Insurance Agent in Boynton Beach
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in Boynton Beach
Boat Insurance Agent in Boynton Beach
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

20+

Years of
Experience

15+

Years in the
Community

Your Local Allstate Team

Lisandra Medina

Office Manager

Lisandra joined our agency in 2012 and nothing makes her happier than knowing this job guides local families in a meaningful direction by helping them prepare the unexpected. She received her associates in accounting from Southwest Florida College in 2009 and became part of the Palm Beach community shortly after. When she’s not working, Lisandra enjoys spending time with her kids, especially staying active outdoors. She can be found going for bike rides, heading to the local beach, or spending time at the park.

Sydney G Brautigam

Licensed Sales Professional

Sydney started with our agency 2018 and has been in the insurance industry since 1980. She is knowledgeable about insurance, and customers appreciate her insight as they learn to choose coverage to protect their loved ones and assets. When she’s not working you can find her soaking up the Florida sun swimming and visiting the beach, playing Mahjongg, or shopping at the local thrift store. Give her a call today!

Roosevelt Delinois

Licensed Sales Professional

Roosevelt joined the agency in 2017. He has a passion for sales, and informing the customer on the coverages they are buying. Roosevelt, enjoys spending time with his family, friends and love ones. He is a South Floridian.

Sarahi Hernandez

Licensed Sales Professional

Sarahi joined our agency in 2018. Whether you are looking to protect your family or your belongings, Sarahi is committed to taking the time to understand your specific insurance needs. Outside of the office, she can be found spend

Erin Jackson

Licensed Customer Care Professional

Erin joined our agency in 2019 and is excited to continue to develop relationships with local families and helping them learn to prepare for the unexpected. When she’s not in the agency, Erin enjoys spending time adventuring on a four-wheeler, riding motorcycles along A1A, and exploring the water at Peanut Island. Give her a call today!

Emily De Armas

Licensed Sales Professional

Emily started with our agency 2020 and is excited to help the community with its insurance needs. Emily is a native to West Palm Beach and loves to spend time with her family in the area. When she’s not working you can find Emil

Penelope Wimberly Davis

Personal Financial Representative

Penelope, does our financial services for the Agency. She has 30+ years of experience in the industry and her main goal is to inform and help protect customers.

BRIDGET FERNANDEZ

Customer Service Rep

Bridget has been with the Agency since December 2022. She is our front-line Customer Service person. She is a valuable asset to the Agency.

Allstate Insurance Agent Reviews

What customers say

The reviews for this insurance agency reflect a generally positive sentiment, with many customers praising the professionalism, helpfulness, and efficiency of agents like Char Raymond, Nichole Durrant, and Charlotte Hooks. Customers frequently highlight their pleasant experiences, noting that agents take the time to explain policies and answer questions thoroughly, which contributes to a sense of trust and satisfaction.

However, there are some concerns regarding pricing, with several customers mentioning that insurance rates are higher compared to competitors. Additionally, a few reviews express frustration over communication issues, particularly regarding policy cancellations and refunds, indicating a need for improvement in these areas. Despite these isolated complaints, the overall feedback leans heavily towards appreciation for the agency's customer service and the dedication of its staff.

Summarized by generative AI from customer reviews.

paul thomas

Aug. 12, 2026

Very good office

Agent Response

Thank you, Paul, for your kind words and the excel

Thank you, Paul, for your kind words and the excellent rating! We're thrilled to know you had a positive experience with our office. If you ever need assistance, feel free to reach out. Your trust means a lot to us!

jay carpenter

Aug. 8, 2026

Your marketing and associate call

Agent Response

Thank you, Jay, for your positive feedback! We're

Thank you, Jay, for your positive feedback! We're thrilled to hear that our marketing and associate call met your expectations. At Charlotte E Hooks: Allstate Insurance, we strive to provide excellent service. If you have any further questions or need assistance, feel free to reach out.

joaquina debrady

Aug. 7, 2026

So far I am pleased with all state. I would recommend Charlotte Hooks to anyone. Rating a 10

Agent Response

Thank you, Joaquina, for your wonderful feedback a

Thank you, Joaquina, for your wonderful feedback and recommendation! We're thrilled to hear that you're pleased with our services. Your satisfaction is our priority, and we look forward to continuing to meet your insurance needs.

fred mannara

Aug. 6, 2026

Brian Storin is a great agent. Very responsive and explains everything very clearly.

Agent Response

Thank you, Fred, for your kind words about Brian S

Thank you, Fred, for your kind words about Brian Storin. We're thrilled to hear that he has been responsive and clear in his explanations. Your satisfaction is important to us, and we're glad to have you as a valued customer at Charlotte E Hooks: Allstate Insurance.

ronald robertson

Aug. 2, 2026

Agent Response

Thank you, Ronald, for your positive feedback! We'

Thank you, Ronald, for your positive feedback! We're thrilled to know you're satisfied with our services. As a valued customer, your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.

lee vickstrom

Aug. 1, 2026

You all are the best insurance company. You all go out of your way to help your customers even when it's there're own fa

You all are the best insurance company. You all go out of your way to help your customers even when it's there're own fault like you did for me. If anyone needed an insurance company I would send them to you. No one is better than you all are.

Agent Response

Thank you, Lee, for your kind words and for being

Thank you, Lee, for your kind words and for being a valued customer. We're thrilled to hear that our team has been able to assist you effectively. Your recommendation means a lot to us, and we're here whenever you need us.

joel kahn

Jul. 28, 2026

Agent Response

Thank you, Joel, for your positive feedback! We're

Thank you, Joel, for your positive feedback! We're thrilled to hear that you're satisfied with our services. It's wonderful to have long-time customers like you who trust us with their insurance needs. If you ever have any questions or need assistance, feel free to reach out.

phyllis van hasselt

Jul. 26, 2026

Agent Response

Thank you, Phyllis, for your wonderful feedback! W

Thank you, Phyllis, for your wonderful feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support as a valued customer mean a lot to us. If you ever need assistance, feel free to reach out.

nicolas fervil

Jul. 22, 2026

Agent Response

Thank you, Nicolas, for your positive feedback! We

Thank you, Nicolas, for your positive feedback! We're thrilled to hear that you're satisfied with our services. As a valued customer, your trust means a lot to us. If you ever need assistance, feel free to reach out.

sandra ghelli

Jul. 12, 2026

Agent Response

Thank you for your feedback, Sandra. We appreciate

Thank you for your feedback, Sandra. We appreciate your insights and are committed to improving our services. If you have any specific concerns or suggestions, please feel free to reach out to us at CHooks@allstate.com. Your satisfaction is important to us.

rosemary mouring

Jul. 10, 2026

Since I have not had any direct dealing with this company.

Agent Response

Thank you for sharing your feedback, Rosemary. We

Thank you for sharing your feedback, Rosemary. We appreciate your input and hope to have the opportunity to assist you with your insurance needs in the future. If you have any questions or need assistance, please feel free to reach out to us.

adrienne bobal

Jul. 9, 2026

Agent Response

Thank you, Adrienne, for your wonderful review! We

Thank you, Adrienne, for your wonderful review! We're thrilled to hear that you had a positive experience with us. Your trust and satisfaction mean a lot, and we're here to help whenever you need us.

tracy post

Jul. 7, 2026

Agent Response

Thank you, Tracy, for your positive feedback! We'r

Thank you, Tracy, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.

paula van hoogen

Jul. 6, 2026

I have recommended Bryan Storin to a number of my friends. He is a true blue person of high caliber. Bryan has clarified

I have recommended Bryan Storin to a number of my friends. He is a true blue person of high caliber.
Bryan has clarified things for me over the years and made payments easier to make explaining the technology to me.
I need and love that kind of help!

Agent Response

Thank you, Paula, for your kind words and for reco

Thank you, Paula, for your kind words and for recommending Bryan to your friends. We're thrilled to hear how much his assistance has meant to you over the years. It's wonderful to know that his explanations and support have made things easier for you. We truly appreciate your trust and loyalty.

veronica farrelly

Jun. 29, 2026

Agent Response

Thank you, Veronica, for your wonderful feedback!

Thank you, Veronica, for your wonderful feedback! We're thrilled to know you're satisfied with our services. As a valued customer, your trust in us is greatly appreciated. If you ever need assistance, feel free to reach out.

angelo digiantomasso

Jun. 29, 2026

Agent Response

Thank you, Angelo, for your positive feedback and

Thank you, Angelo, for your positive feedback and for being a valued customer. We're delighted to hear that you had a great experience with us. If you have any suggestions or further feedback, please feel free to reach out to CHooks@allstate.com. Your trust in us is greatly appreciated!

lawrence mascola

Jun. 29, 2026

Liza was very informative and helpful with our policy renewal

Agent Response

Thank you, Lawrence, for your kind words! We're th

Thank you, Lawrence, for your kind words! We're thrilled to hear that Liza was informative and helpful with your policy renewal. We appreciate your trust in us and look forward to continuing to serve your insurance needs.

sandra ford

Jun. 19, 2026

Great!

Agent Response

Thank you, Sandra, for your positive feedback! We'

Thank you, Sandra, for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority. If you ever need assistance, feel free to reach out.

antonio melillo

Jun. 18, 2026

Agent Response

Thank you, Antonio, for your positive feedback! We

Thank you, Antonio, for your positive feedback! We're thrilled to hear that you're satisfied with our services. As a valued customer, your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.

franklin deidun

Jun. 12, 2026

Agent Response

Thank you, Franklin, for your positive feedback! W

Thank you, Franklin, for your positive feedback! We're thrilled to hear that you had a great experience with our insurance services. Your trust and satisfaction mean a lot to us. If you ever need assistance, feel free to reach out.

Allstate Online Review Policy

Your Local Allstate Team

Lisandra Medina

Office Manager

Sydney G Brautigam

Licensed Sales Professional

Roosevelt Delinois

Licensed Sales Professional

Sarahi Hernandez

Licensed Sales Professional

Erin Jackson

Licensed Customer Care Professional

Emily De Armas

Licensed Sales Professional

Penelope Wimberly Davis

Personal Financial Representative

Penelope, does our financial services for the Agency. She has 30+ years of experience in the industry and her main goal is to inform and help protect customers.

BRIDGET FERNANDEZ

Customer Service Rep

Bridget has been with the Agency since December 2022. She is our front-line Customer Service person. She is a valuable asset to the Agency.

Frequently asked questions

What are your agency hours?

Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday:
Sunday: Closed

Are you open on weekends?

Saturday:
Sunday: Closed

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish

Do you have more than one location?

8480 Okeechobee Blvd, West Palm Beach, FL

*Note: In Florida, Allstate agencies are authorized to represent a number of companies that are part of the Allstate family. Through these separate and distinct companies a wide variety of insurance products are available. For example, auto insurance in Florida is available from Allstate Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company(Home Office:Northbrook, IL). Property insurance, such as homeowners, condominium owners and renters insurance is available in Florida from Castle Key Insurance Company and Castle Key Indemnity Company(Home Offices: St. Petersburg, FL).

It's important to note that Castle Key Insurance Company and Castle Key Indemnity Company are separate and distinct companies from each other and from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Life Insurance Company. This means, for example, that property insurance products provided by Castle Key Insurance Company and Castle Key Indemnity Company are not underwritten or reinsured by Allstate Insurance Company or Allstate Life Insurance Company.

Charlotte E Hooks is insurance licensed in the state(s) of California, Florida, Georgia, Texas, and Virginia. If you do not reside in the state(s) of California, Florida, Georgia, Texas, or Virginia, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

California Insurance License Name and Number: 0I67870 HOOKS INSURANCE AGENCY INC, 0I77326 HOOKS, CHARLOTTE EVYONNE

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®