Allstate Insurance Agent
Ben Bucher, Fort Wayne, IN

4304 Flagstaff Cove

Fort Wayne, IN 46815

Call

(260) 222-2378to quote by phone

Call

(260) 222-2378to quote by phone

Call

(260) 222-2378to quote by phone

Call

(260) 222-2378to quote by phone

Select a product to get a quote

Auto insurance

Home insurance

Renters insurance

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	8:30 AM - 5:00 PM
Tue	8:30 AM - 5:00 PM
Wed	8:30 AM - 5:00 PM
Thu	8:30 AM - 5:00 PM
Fri	8:30 AM - 5:00 PM
Sat	Closed
Sun	Closed

Available 24/7 at

(260) 222-2378

4304 Flagstaff Cove
Fort Wayne, IN 46815
US

Map of 4304 Flagstaff Cove in Fort Wayne

Landmarks

We are located in the Stellhorn Profession Village office complex close to the corner of Wheelock and Stellhorn. For your free quote, please call 260-702-4417.

Areas Served

Fort Wayne, New Haven, Columbia City, Leo, Huntington, Roanoke, Bluffton, Decatur, Auburn, Harlan, Findlay

Additional Contact

Fax: (833) 942-4181

Languages

English, Spanish

Social

Ben Bucher: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Ben Bucher

Team Building in Fort Wayne!

Our Wonderful Sales Manager, Stephanie Bonjour!

Fall Team Photo 2025

We're here to listen to you and find solutions to your insurance needs!

Agency owner, Ben Bucher.

Welcome to Bucher Family Insurance, your trusted local insurance agency serving Indiana, Ohio, and beyond!

At our agency, we believe in more than just selling insurance policies – we're dedicated to building lasting relationships with customers based on trust, reliability, and personalized service.

With years of experience in the insurance industry, our team of knowledgeable agents is here to guide you through the often complex world of insurance, helping you find the coverage that best fits your unique needs and budget. Whether you're looking for auto, home, life, business, or specialty insurance, we've got options.

What sets us apart is our commitment to providing exceptional customer service. We take the time to listen to your concerns, answer your questions, and go through your options in plain language, so you can make informed decisions with confidence. And when it comes to claims, we'll be by your side every step of the way, helping with a smooth and hassle-free experience.

But our dedication to our community goes beyond just insurance. We're proud to support local charities, events, and initiatives that make Fort Wayne, Indiana a better place to live and work. Because we believe that being a good neighbor means more than just selling insurance – it means giving back and making a positive impact wherever we can.

So whether you're a new customer looking for coverage or a longtime customer in need of assistance, you can trust Bucher Family Insurance to provide the personalized service and peace of mind you deserve. Contact us today to learn more about how we can help protect what matters most to you.

Products we offer:

Car Insurance Agent in Fort Wayne
Car Insurance Agent in Fort Wayne
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
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Home Insurance Agent in Fort Wayne
Home Insurance Agent in Fort Wayne
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in Fort Wayne
Condo Insurance Agent in Fort Wayne
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Renters Insurance Agent in Fort Wayne
Renters Insurance Agent in Fort Wayne
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Motorcycle Insurance Agent in Fort Wayne
Motorcycle Insurance Agent in Fort Wayne
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
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Business Insurance Agent in Fort Wayne
Business Insurance Agent in Fort Wayne
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Fort Wayne
Life Insurance Agent in Fort Wayne
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Fort Wayne
ATV Insurance Agent in Fort Wayne
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
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Boat Insurance Agent in Fort Wayne
Boat Insurance Agent in Fort Wayne
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

10+

Years of
Experience

10+

Years in the
Community

Your Local Allstate Team

Aleia Kinney

Operations Manager

Aleia Kinney is a seasoned professional with an extensive history in the insurance industry, bringing experience since 1998. She joined this agency in 2005 and has seamlessly navigated ownership transitions while remaining dedicated to the agency’s growth and success.

As the Operations Manager at Ben Bucher Agency, Aleia plays a crucial role in helping the agency run smoothly and efficiently. Her deep industry knowledge, attention to detail, and commitment to operational excellence help streamline processes, support the team, and enhance the overall customer experience.

While her role has evolved, Aleia’s passion for helping customers and building lasting relationships remains at the heart of her work. She takes pride in creating a supportive and efficient environment that allows the agency to provide top-tier service.

Outside the office, Aleia enjoys life’s simple pleasures, cherishing time with family and friends. Her warm and welcoming nature extends beyond her work, making her an integral part of both the agency and the community.

Stephanie Bonjour

Sales Manager

Stephanie Bonjour brings over a decade of insurance industry experience to her role as the Sales Manager at Ben Bucher's Agency, where she joined the team in 2020. Stephanie has cultivated her knowledge since entering the field in 2012, gaining insights and skills that contribute to her success in managing sales operations.

Her favorite aspect of the job extends beyond the professional realm; Stephanie cherishes the camaraderie and collaborative spirit of her work family. Being part of an amazing team at Ben Bucher's Agency adds a layer of fulfillment to her career.

Outside the office, Stephanie is a proud mother of twin 19-year-old daughters, navigating the exciting journey of parenthood. She also shares her home with a sweet black lab named Koda, who undoubtedly brings joy and companionship to her life.

Stephanie Bonjour's dedication to her role, coupled with her appreciation for teamwork and family, makes her a valuable asset to Ben Bucher's Agency, enriching both the professional environment and the lives of those around her.

Crystle Wilkerson

Senior Sales Agent

Crystle Wilkerson is a seasoned professional in the insurance industry, collecting experience since 2015. In 2022, she brought her knowledge to the Agency, where she focuses on selling a comprehensive range of personal lines of insurance. Her portfolio includes Auto insurance, Home insurance, Umbrella insurance, Landlord insurance, Motorcycle insurance, Boat insurance, ATV insurance, Condo insurance, Manufactured Home insurance, and Renters insurance.

Crystle finds immense joy in her role, particularly in the moments where she can contribute to customers' understanding of their insurance needs. Her passion lies in helping customers feel informed, heard, and confident in their coverage choices. Witnessing the smiles of customers when they comprehend and appreciate their insurance is what makes her job truly rewarding.

Beyond her professional achievements, Crystle has a remarkable talent for singing. She has been immersed in the world of music since the tender age of 2, having taken over 10 years of voice lessons. Her vocal prowess extends to being able to sing in almost every language, showcasing the depth of her musical abilities.

Interestingly, as a little girl, Crystle aspired to grow up to be a doctor, highlighting her early dreams of making a positive impact in the world. Today, she achieves this impact by empowering customers through insurance knowledge and helping them be equipped with the coverage they need. Crystle Wilkerson's diverse skills, genuine care for customers, and dedication to her craft make her an invaluable member of the Agency Team.

Margaret Fournier

Licensed Insurance Agent

Margaret Fournier is a dedicated professional with a substantial background in the insurance industry, embarking on this journey in 2014. Her commitment to excellence brought her to this Agency in 2023, where she serves as a vital member of the team.

Focusing on every personal lines of insurance, Margaret's experience encompasses Auto insurance, Home insurance, Umbrella insurance, Landlord insurance, Motorcycle insurance, Boat insurance, ATV insurance, Condo insurance, Manufactured Home insurance, and Renters insurance. Her comprehensive approach helps customers receive personalized coverage to meet their unique needs.

What sets Margaret apart is her genuine passion for making a tangible difference in the lives of customers. Beyond the policies and paperwork, she values the impact her work has on individuals and families, help providing them with the security and protection they deserve.

In joining the Agency, Margaret Fournier brings not only her wealth of experience but also a heartfelt commitment to making a positive impact on the lives of those she serves.

Renee Lehmann

Senior Sales Agent

Renee Lehmann brings a vast amount of experience to the insurance industry, with a career spanning back to 2012. Joining our agency in 2023, she is dedicated to providing comprehensive coverage across all personal lines of insurance. From Auto and Home insurance to Umbrella and Renters insurance, Renee's knowledge allows her to assist customers through the intricacies of their coverage options.

Her passion lies in empowering people to understand their insurance needs fully. Renee takes pride in helping customers find the right protection for their belongings and their families.

Beyond the insurance realm, Renee has a unique and personal connection to animals, as the proud owner of an Appaloosa horse named Pebbles. Her multilingual abilities extend to both Spanish and German, adding an extra layer of accessibility and understanding for a diverse range of customers.

With a customer-centric approach and a focus on clarity, Renee Lehmann is an invaluable asset to our agency, contributing to its mission of providing personalized insurance options and fostering genuine connections with customers.

Jo Brus

Senior Sales Agent

Jo Brus is a dynamic addition to the insurance industry, bringing her knowledge since 2021. Joining Our Agency in 2023, she excels in helping sell an extensive array of personal insurance lines. Her portfolio encompasses Auto insurance, Home insurance, Umbrella insurance, Landlord insurance, Motorcycle insurance, Boat insurance, ATV insurance, Condo insurance, Manufactured Home insurance, and Renters insurance.

Beyond her professional prowess, Jo finds joy in camping adventures with family and friends. Her passion for creating memorable moments outdoors aligns seamlessly with her favorite color, green. With a keen eye for personalized coverage and a vibrant spirit, Jo Brus is dedicated to helping customers receive insurance options tailored to their unique needs. Her presence at Our Agency adds both knowledge and a personal touch to the customer experience.

Callie Bucher

Agent

Callie Bucher is a dynamic professional who has been making waves in the insurance industry since 2017. Her journey began at Ben Bucher's Agency, where she quickly became an integral part of the team.

With a passion for business strategy, Callie dedicates her time to contributing meaningfully to the agency's vision. Her part-time involvement in shaping business strategies is a testament to her commitment to excellence and her desire to see the agency thrive. Callie's unique perspective and strategic insights have undoubtedly played a crucial role in the success of Ben Bucher's Agency.

However, it's not just about the numbers and policies for Callie. Her favorite aspect of her job is the friendly and positive culture that permeates the office. Known for her infectious enthusiasm, Callie has created an environment where colleagues feel not only motivated but also valued. Her belief in the power of a positive office culture is evident in every aspect of her professional life.

Beyond the office, Callie is recognized for her vibrant social life. She has a penchant for hosting Olympic-themed social events at her home, showcasing her creativity and love for bringing people together. These events are a testament to her ability to balance professionalism with a personal touch, making her not only a respected colleague but also a cherished friend.

On the personal front, Callie's family is at the center of her world. Married to Ben, she enjoys the fulfilling role of being a mother to two children and a cat. Her commitment to family life is evident in the joy she finds in spending quality time with her loved ones. It's a delicate balance that she manages with grace, demonstrating her resilience and dedication in all aspects of her life.

There's a charming note to Callie's biography – her mother likely proudly declares her as the favorite child. This affectionate nod speaks to Callie's warm and endearing personality, making her not only a professional success but also a family favorite.

As Callie Bucher continues to navigate the insurance industry with her unique blend of professionalism, positivity, and personal charm, it's clear that her influence will extend far beyond the policies and strategies she manages. She's a true testament to the idea that success is not just about

Ben Bucher

Agency Owner

Ben Bucher stands at the helm of the insurance industry with a journey dating back to 2017 when he embarked on opening his own agency. As the founder, Ben focuses on providing comprehensive coverage, focusing on Life insurance and Retirement products. His commitment to financial security and help providing protection for customers is at the core of his professional ethos.

Beyond the realm of insurance, Ben is a family man. He joyfully tied the knot with his wife Callie on his birthday in 2017, creating a unique and memorable celebration of love. Their household is lively with the presence of two spirited toddlers, whom Ben adeptly carries on his shoulders simultaneously, showcasing his parenting prowess. Adding to the family dynamics is their feline companion, appropriately named Puppy.

Committed to both family and community, Ben, along with his loved ones, actively participates in the life of Pathway Community Church. They carve out precious moments for a weekly lunch date every Friday, fostering connections and creating cherished memories.

In his college days, Ben followed a unique path, majoring in show choir. This background led him to perform in musicals off-off-off-off Broadway, showcasing his passion for the arts. The shower served as his private stage, where he belted out show tunes, reflecting his enduring love for musical expression.

Hailing from Findlay, Ohio, Ben is a proud lifelong Buckeye fan. His roots, values, and commitment to excellence converge to define his role as a reliable insurance professional. Ben Bucher's agency is not just a place for insurance; it's a hub of dedication, personalized service, and a reflection of the joy he finds in help protecting families and their financial futures.

Veronica Orin

Senior Account Manager

Veronica Orin is a seasoned customer service representative with over 10 years of experience in the insurance industry. She has spent much of her career working with auto insurance, home insurance, motorcycle insurance and umbrella insurance, offering assistance and exceptional service to customers. Veronica joined our agency with a deep commitment to providing the best support for customers, and she plays a key role in seeing their needs are met every day.

For Veronica, the most rewarding part of her job is building lasting relationships with customers. She enjoys connecting with people, sharing in their stories, and being a part of their journey—whether it’s laughing together, offering support through tough times, or celebrating milestones. Her genuine care and empathy make her an invaluable resource for customers, especially when it comes to navigating the complexities of auto and home insurance.

Outside of work, Veronica is known for her love of everything sparkly, from glittery accessories to dazzling décor. She also proudly sports her signature long purple hair, adding a fun and unique flair to her personality.

Veronica’s combination of experience in auto and home insurance, her passion for customer relationships, and her vibrant personality make her a key asset to our agency and a beloved part of our team.

Cass Catalano

Assistant Manager

Hi, I’m Cass! I’m a proud dog mom to Pepper, who’s my constant sidekick while I’m working from home or heading out on new adventures. Whether we’re hiking, camping, or just relaxing with family, she’s always right there with me, making every moment better.

Professionally, I’m focused on agency operations—helping our team stay organized, supporting managers with day-to-day tasks, and helping see everything behind the scenes runs smoothly. I love that my work helps our agency grow and customers get the support they need.

Family, Pepper, and meaningful work keep me motivated—whether I’m building systems that help our agency thrive or spending time outdoors with my favorite four-legged coworker.

Katie Spell

Service Manager

Katie Spell has been a dedicated professional in the insurance industry for over 11 years and currently serves as the Customer Service Manager the Agency. In this role, she not only supports her service team but also plays a vital part in training new staff and delivering exceptional customer service. Katie oversees daily operations and is always ready to jump in when things get a bit tricky, helping customers feel heard and valued during their toughest moments. Her favorite part of the job? Helping people navigate challenges and giving them the support they truly deserve.

Outside of work, Katie is an avid reader, typically consuming over 100 books a year. Her passion for stories and knowledge fuels her curiosity and keeps her mind sharp. Interestingly, she has a strong aversion to watermelon—its texture simply doesn’t sit well with her. Katie’s ability to balance her leadership responsibilities with her personal interests makes her a dynamic and well-rounded individual, deeply committed to both her team and her own growth.

Brittany McNeil

Senior Sales Agent

Brittany began her journey in the insurance industry in 2019 and joined the Agency in 2024. She focuses on selling Home insurance, Auto insurance, Motorcycle insurance, Renters insurance, and Umbrella insurance. Brittany’s favorite part of her work is assisting people and truly helping them find the protection they need.

Brittany is married to her best friend, and their wedding at Graceland is one of her most cherished memories. At home, she shares her life with two 100-pound German Shepherds who prefer the role of couch potatoes. Brittany’s compassionate approach and dedication make her a reliable agent for customers.

Gabbi Pasco

Senior Account Manager

Gabbi Pasco began her career in the insurance industry in 2022 and joined Our Agency in 2025. She focuses on selling Home insurance, Renters Insurance, Auto insurance, Condo insurance, Motorcycle insurance, and Umbrella insurance. Gabbi’s favorite aspect of her role is informing customers, helping them understand their insurance options and helping them be well-protected.

Recently, Gabbi made the exciting move across the country and is settling into her new surroundings. Outside of work, she enjoys spending time with her Pitbull Chihuahua mix, her loyal companion. Gabbi’s enthusiasm for helping others and her commitment to providing excellent customer service make her a valuable asset to the Our Agency team.

Sarah Frankle

Senior Account Manager

Sarah Matteson started her career in the insurance industry in 2023 and joined our agency in 2025. Focusing on Home, Auto, Renters, and more, Sarah is committed to helping customers find the coverage they need to protect what matters most.

She values building strong, lasting relationships with customers and takes pride in connecting with them to provide personalized service. Sarah has a passion for creativity and has taught herself how to hand embroider, a skill that allows her to unwind and express her artistic side. She also enjoys exploring the beauty of state parks, finding peace in nature and the outdoors. Sarah’s dedication to her work and her personal interests makes her a well-rounded and valued member of the agency team.

Andrea Rodriguez

Senior Sales Agent

Andrea Rodriguez began her insurance career in 2020 and joined the Agency in 2025. She is bilingual in English and Spanish, allowing her to connect with and assist a diverse range of customers. Andrea sells Home, Auto, Renters, and more, working hard to provide comprehensive protection for every stage of life. Her favorite part of the job is interacting with new people daily and helping them protect themselves and their families from life’s uncertainties.

Andrea is a proud cat owner and enjoys spending time with her furry companion outside of work. She is passionate about supporting her community and looks for opportunities to give back and make a positive impact. Andrea’s caring nature and dedication to helping others make her a reliable and valued member of the agency team.

Eli Williams

Senior Sales Agent

Eli Williams began his insurance career in 2021 and joined the agency in 2025. He helps individuals and families protect what matters most by offering Auto, Home, Umbrella, Condo, Renters, Landlord, Boat, Motorcycle, Off-Road Vehicle, Roadside, and Manufactured Home insurance.

Eli’s favorite part of the job is connecting with people and helping them find coverage that truly fits their needs, helping give them peace of mind and confidence in their protection.

Outside of work, Eli is passionate about chess and is currently studying and improving his game, proudly reaching a 700 Elo rating and moving toward the intermediate level. He’s also a big fan of a particular 90s sitcom and almost knows every word to every episode. Eli’s enthusiasm, persistence, and approachable nature make him a valuable part of the agency team.

Bayleigh Webb

Senior Sales Agent

Bayleigh Webb began her career in the insurance industry in 2023 and joined the agency in 2025. She offers help with a variety of coverage options, including Auto insurance, Home insurance, Condo insurance, Umbrella insurance, Renters insurance, Landlord insurance, Boat insurance, Motorcycle insurance, Off-Road Vehicle insurance, Roadside insurance, and Manufactured Home insurance. She speaks English, with some knowledge of Spanish and Arabic, which allows her to connect with a diverse range of customers.

Bayleigh’s favorite part of the job is meeting new people every day and helping them feel confident and secure with their insurance choices. Outside of work, she is an ordained minister and has been an avid golfer since the age of 9, balancing her professional life with her personal passions and community involvement.

Aaron Bragdon

Senior Sales Agent

Aaron Bragdon began his insurance career in 2023 and joined the Agency in 2025, bringing a thoughtful and customer-focused approach to the team. He works in Personal Lines insurance, offering coverage for Auto insurance, Home insurance, Condo insurance, Umbrella insurance, Renters insurance, Landlord insurance, Boat insurance, Motorcycle insurance, Off-Road Vehicle insurance, Roadside insurance, and Manufactured Home insurance. Aaron is dedicated to helping individuals and families find the right protection for every stage of life.

Aaron’s favorite part of the job is helping people safeguard themselves and their assets. He takes pride in making insurance understandable and accessible, helping customers feel confident in the choices they make. Aaron’s steady communication style and attention to detail help him build strong relationships with everyone he serves.

Outside the office, Aaron enjoys spending time outdoors and relaxing with a good game of billiards. Whether he’s exploring nature or unwinding with friends, he brings the same calm, dependable energy that defines his work. His commitment to helping others and his appreciation for simple, meaningful moments make him a valued member of both the agency and his community.

Stephanie Page

Senior Account Manager

Stephanie Page began her insurance career in 2013 and the agency in 2025, bringing with her over a decade of experience and a strong commitment to customer care. She focuses on a wide range of Personal Lines insurance, including Auto insurance, Home insurance, Condo insurance, Umbrella insurance, Renters insurance, Landlord insurance, Boat insurance, Motorcycle insurance, Off-Road Vehicle insurance, Roadside insurance, and Manufactured Home insurance. With her broad knowledge and approachable style, Stephanie helps customers feel confident and supported in understanding their coverage.

Stephanie’s favorite part of the job is reviewing current policies with customers and offering suggestions that help enhance their protection or help reduce their premiums. She takes pride in her ability to simplify complex information and provide options that fit each customer’s unique needs. Her thoughtful assistance and attention to detail help customers receive well-rounded support with every conversation.

Stephanie is a proud mom of two and has been happily married for 13 years. She enjoys reading, hiking, and spending time with her family, finding joy in moments spent outdoors or unwinding with a good book.

Elizabeth Kitchen

Senior Sales Agent

Elizabeth began her insurance career in 2023 and joined Benjamin Bucher’s Agency in 2025, bringing fresh energy and a strong dedication to customer service. She focuses on Personal Lines insurance, offering support with Auto insurance, Home insurance, Condo insurance, Umbrella insurance, Renters insurance, Landlord insurance, Boat insurance, Motorcycle insurance, Off-Road Vehicle insurance, Roadside insurance, and Manufactured Home insurance. With a wide knowledge base and a sincere desire to help, Elizabeth works hard to help customers feel supported and understood.

Her favorite part of the job is informing customers about their coverage and helping them feel confident that they have the protection they need. Elizabeth takes the time to explain policies clearly and thoughtfully, allowing each person to understand how their insurance works and how it can safeguard what matters most. Her approachable manner and commitment to thorough assistance make her a valued member of the agency team.

Elizabeth enjoys staying active and adventurous. She loves snowboarding in the winter and rock climbing whenever she has the opportunity. These hobbies reflect her enthusiasm for challenge and growth—qualities she brings to her work every day.

Allstate Insurance Agent Reviews

seleno gomez

May. 26, 2026

Agent Response

We’re sorry to hear you were disappointed with y

We’re sorry to hear you were disappointed with your experience. Our team always aims to provide helpful service, clear communication, and support throughout the insurance process.

While there are times when coverage and underwriting decisions are based on policy guidelines and inspection findings, we understand those situations can still be frustrating. If you would like to discuss your concerns further, we encourage you to contact our office directly so we can review everything with you in more detail. 260-222-2378

ronald sinkler

May. 22, 2026

I love Allstate Insurance. They are very great job for my car insurance and rental insurance too Thank you Ronald Si

I love Allstate Insurance. They are very great job for my car insurance and rental insurance too
Thank you
Ronald Sinkler
From South Bend, Indiana 🏳️‍🌈🏳️‍🌈❤️❤️❤️🇺🇸🇺🇸

Agent Response

Thank you for this great review! We are happy you

Thank you for this great review! We are happy you’re in the Ben Bucher Allstate Agency family! -Ben Bucher

jack vonitter

May. 15, 2026

I have never once been contacted personally by the agent. Love Allstate though

Agent Response

Thank you for the feedback, Jack, and we’re glad

Thank you for the feedback, Jack, and we’re glad to hear you love Allstate! While we may not always reach out unless there’s an important policy or account matter to discuss, our office is always happy to connect with you anytime you have questions, want to review your coverage, or simply check in on your policies. We truly appreciate your business and are always here when you need us!

linsay wellman

May. 11, 2026

Agent Response

Thank you for the review! -Ben Bucher

chris barnes

Apr. 28, 2026

Agent Response

Hi Chris! We are sad to see you go, but happy we

Hi Chris!

We are sad to see you go, but happy we could assist with the claims department completing your total loss payout!

Please let us know if we can do anything else for you.

todd panelli

Apr. 18, 2026

Agent Response

We’re sorry to see your review and understand ho

We’re sorry to see your review and understand how frustrating billing concerns can be.

We’re always happy to review things in more detail and make sure everything is clear.

Please feel free to reach out to our office directly so we can go over this with you and answer any questions.

mel reynolds

Apr. 6, 2026

Office in Huntington is always very helpful and very professional. Always get great service.

Agent Response

Thank you for your support! -Ben Bucher

nancy kildsig

Mar. 22, 2026

the only recent experience with Allstate is paying bill which is an automatic withdrawal from my checking account.

Agent Response

Thank you so much for your feedback! We’re glad

Thank you so much for your feedback! We’re glad to hear that the automatic payments have been working smoothly for you—that’s always our goal. It looks like we haven’t had a chance to connect in about a year, and we’d love the opportunity to review your policies with you to make sure everything is still the best fit for your needs. Please feel free to give us a call anytime! 260.222.2378 -Bucher Allstate Team

victor runkle

Mar. 8, 2026

so far, so good.

Agent Response

Thank you! We love having you as a customer! -Ben

Thank you! We love having you as a customer! -Ben Bucher

marissa fromm

Mar. 6, 2026

Agent Response

It's our pleasure. We are here for you, always. Th

It's our pleasure. We are here for you, always. Thank you for trusting us with your insurance! -Ben Bucher

kentry burris

Feb. 17, 2026

Agent Response

Thank you! We love having you as a customer! -Ben

Thank you! We love having you as a customer! -Ben Bucher

john betz

Feb. 12, 2026

Agent Response

Thank you for this great review! We are happy you

Thank you for this great review! We are happy you’re in the Ben Bucher Allstate Agency family! -Ben Bucher

dan loshe

Jan. 31, 2026

Agent Response

Thank you for the review! -Ben Bucher

charles studer

Jan. 29, 2026

I have no experience with your agency as I was simply assigned to you when my local agent was terminated. Ft. Wayne is

I have no experience with your agency as I was simply assigned to you when my local agent was terminated. Ft. Wayne is well over 2 hours away. Only communication received from your agency has been billing information and an automated birthday greeting. No phone call. No personalized email. I see no value add by using your agency.

Agent Response

Thank you for sharing your feedback. We understand

Thank you for sharing your feedback. We understand that agency changes can be frustrating, especially when they happen unexpectedly.

When your prior agent’s office closed, your policy was reassigned to ensure there was no interruption in service or coverage. While we don’t make routine outbound calls unless assistance is needed or requested, our team is always available to help, and we were glad to assist when you contacted our office previously. We have not received additional outreach since that time, but we are always happy to connect whenever questions or needs arise.

Our goal is to provide responsive support when customers need us, and we would welcome the opportunity to speak with you directly, review your coverage, and introduce ourselves properly. Please feel free to contact our office at your convenience — we’re here to help.

scott troyer

Jan. 26, 2026

Agent Response

Hi Scott, Thank you for taking the time to write

Hi Scott,

Thank you for taking the time to write a review. I appreciate your feedback, and I'm sorry to hear you did not have a 5-star experience. We take reviews seriously so we’d like to know more about what went wrong so we can give you the service you deserve. We would like to chat with you personally to see if there is anything else we can do to make your experience better. You can email me at ben.bucher@allstate.com or call/text 260-222-2378.

Thank you, Ben Bucher

zachary russell

Jan. 22, 2026

Agent Response

Thank you for the review! If there is anything we

Thank you for the review! If there is anything we can do to make this a 5-star rating, please let me know! -Ben Bucher

tasha warren

Jan. 19, 2026

Absolutely awful

Agent Response

Hi Tasha, We’re sorry to hear about your experi

Hi Tasha,

We’re sorry to hear about your experience. I left you a voicemail this morning in hopes of discussing your concerns and seeing how we can help. Please feel free to contact our office directly.

amy morgan

Jan. 17, 2026

I called to try to reduce the cost of my insurance and when the call was ended I was paying more. Was told I had to have

I called to try to reduce the cost of my insurance and when the call was ended I was paying more. Was told I had to have medical insurance because my current insurance didn’t cover medical bills. Never had this before and feel like I am being scammef

Agent Response

Hi Amy,, Thank you for sharing your experience. W

Hi Amy,,

Thank you for sharing your experience. We understand how frustrating it can be when insurance costs increase, especially when you’re reaching out to try to lower them.

During our conversation today, we took time to review your coverages and explain the different options available so you could make an informed decision. Any changes discussed were optional, and no adjustments were made without your approval.

We’re always happy to review policies, answer questions, and explore available options whenever you’d like. Please don’t hesitate to reach out if you’d like to revisit this in the future.

keith arnett

Jan. 9, 2026

Agent Response

Thank you for the review! If there is anything we

Thank you for the review! If there is anything we can do to make this a 5-star rating, please let me know! -Ben Bucher

brenda nelson

Jan. 2, 2026

Agent Response

We are incredibly grateful that you took the time

We are incredibly grateful that you took the time out to leave us a 5-Star review. -Ben Bucher

Allstate Online Review Policy

Your Local Allstate Team

Aleia Kinney

Operations Manager

Stephanie Bonjour

Sales Manager

Crystle Wilkerson

Senior Sales Agent

Margaret Fournier

Licensed Insurance Agent

Renee Lehmann

Senior Sales Agent

Jo Brus

Senior Sales Agent

Callie Bucher

Agent

Ben Bucher

Agency Owner

Veronica Orin

Senior Account Manager

Cass Catalano

Assistant Manager

Katie Spell

Service Manager

Brittany McNeil

Senior Sales Agent

Gabbi Pasco

Senior Account Manager

Sarah Frankle

Senior Account Manager

Andrea Rodriguez

Senior Sales Agent

Eli Williams

Senior Sales Agent

Bayleigh Webb

Senior Sales Agent

Aaron Bragdon

Senior Sales Agent

Stephanie Page

Senior Account Manager

Elizabeth Kitchen

Senior Sales Agent

Frequently asked questions

What are your agency hours?

Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed

Are you open on weekends?

Saturday: Closed
Sunday: Closed

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish

Do you have more than one location?

11 Municipal Dr, Fishers, IN

Ben Bucher is insurance licensed in the state(s) of Indiana, Ohio, and Oklahoma. If you do not reside in the state(s) of Indiana, Ohio, or Oklahoma, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

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