Allstate Insurance Agent
Bill McDonald, Amarillo, TX

1724 S Western St

Amarillo, TX 79106

Call

(806) 359-6300to quote by phone

Call

(806) 359-6300to quote by phone

Call

(806) 359-6300to quote by phone

Call

(806) 359-6300to quote by phone

Select a product to get a quote

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	9:00 AM - 6:00 PM
Tue	9:00 AM - 6:00 PM
Wed	9:00 AM - 6:00 PM
Thu	9:00 AM - 6:00 PM
Fri	9:00 AM - 6:00 PM
Sat	Available by appointment
Sun	Closed

After-hours appointments available.

Available 24/7 at

(806) 359-6300

1724 S Western St
Amarillo, TX 79106
US

Landmarks

At the corner of S Western St. & Buisness Park Dr. behind Orr's Gun Reloading & Supply at the front of the Western Business Park.

Areas Served

Amarillo, Canyon, Dumas, Hereford, Bushland

Languages

English, Spanish

Social

Bill McDonald: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Bill McDonald

We’re proud to have helped Family Support Services receive an Allstate Foundation Helping Hands grant of $6,000.

Our beautiful office located here in Amarillo, TX. Feel free to stop by for a policy review or to visit us when you’re in the area!

As a Personal Financial Representative living in Amarillo for 18 years with my wife and four children I know many local families. My knowledge and understanding of the people in this community help me provide over 2,000 customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important – your family, home, car and more. I'm also here to help you prepare a strategy to achieve your financial goals.

I’m proud to represent a company like Allstate. We offer solutions through relationships with companies who are committed to honesty, fairness and integrity in customer contacts involving the sale and servicing of individual life insurance. A commitment to ethics, I appreciate that.

I’m committed to helping you keep your financial life on track. Not only can I assist you with Allstate’s broad range of financial solutions, I can offer my knowledge to help you achieve your financial goals. That includes preparing for your child’s education or preparing for your retirement.

Products we offer:

Car Insurance Agent in Amarillo
Car Insurance Agent in Amarillo
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
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Home Insurance Agent in Amarillo
Home Insurance Agent in Amarillo
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in Amarillo
Condo Insurance Agent in Amarillo
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
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Renters Insurance Agent in Amarillo
Renters Insurance Agent in Amarillo
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Motorcycle Insurance Agent in Amarillo
Motorcycle Insurance Agent in Amarillo
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
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Business Insurance Agent in Amarillo
Business Insurance Agent in Amarillo
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Amarillo
Life Insurance Agent in Amarillo
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Amarillo
ATV Insurance Agent in Amarillo
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
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Boat Insurance Agent in Amarillo
Boat Insurance Agent in Amarillo
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

20+

Years of
Experience

20+

Years in the
Community

Your Local Allstate Team

Nathan Cuevas

Office Manager

Nathan Cuevas is the Office Manager at Bill McDonald’s Allstate Insurance Agency located at 1724 S Western. With over 16 years of customer service experience, Nathan strives to provide the best service possible while helping you and your loved ones are properly protected.

In his spare time, Nathan enjoys spending time with his wife and 2 daughters. He enjoys playing guitar, watching a good movie, and gaming as well. He is also a West Texas A&M University graduate with a degree in Business Management.

Preston Ogburn

Personal Financial Representative - Allstate Financial Services

As a Personal Financial Representative in Amarillo, I’ve gotten to know many local families. I understand that when it comes to preparing for your financial future, each person’s needs are unique. That’s why when you contact me at my Amarillo office, you’ll receive personalized service based on your needs. I look forward to helping you prepare a strategy to achieve your financial goals. From education to retirement, my ongoing priority is to help you to create a financial strategy to achieve the peace of mind that you deserve.

Abe Rodriguez

Licensed Sales Representative

Abe Rodriguez, a licensed sales producer is working with Bill McDonald's Allstate Agency to Guide you through the importance of Insurance coverages and help you build the proper Protection needed for you, your family and your Hard-Earned assets.

He's a part-time Baker and a Multi-Instrumentalist who creates Ambient soundscapes for video games and other types of media, which requires an immense amount of patience. Abe stands ready to assist you in protecting what matters most!

Carlos Flores

Sales and Service Representative

Carlos is a Licensed Service and Sales Representative for the Bill McDonald's Allstate agency and assists prospects, customers, and family members in understanding the complex world of Insurance. Carlos is in the unique position of being a trusted representative and strives to help see his community is properly protected. Whether you need Auto, Home, Life, or Retirement, Carlos is here to assist.
Highly ambitious and driven, Carlos is a sharp-motivated agent who firmly believes in serving the Amarillo community. He Loves nothing more than being blessed with the opportunity to shake a hand, make a friend. Carlos is a family man, has two adorable kids with a loving wife. He loves to teach and coach his son with his sporting adventures and loves tea parties with his daughter.
Carlos holds a Property and Casualty license as well as his Life and Health license and has over 10 years of experience in assisting customers protecting their assets and loved ones. Fluent bilingual and can assist in Spanish or English to stay ahead in the ever-changing insurance industry.
Carlos has two wonderful kids, Kayden age 16 and Annaliese age 10 and has been happily married for the last 19 years.
Call Carlos today for a quote!

Irma Castanonn

Service Manager

With over 20 years of experience in the insurance industry, Irma Castanon is a highly skilled and trusted professional who has made a significant impact in both the insurance field and the Amarillo, TX community. Fluent in both English and Spanish, Irma is dedicated to serving diverse customers and is especially recognized as a key figure in the Hispanic community, where she has earned a reputation for her unwavering commitment to helping others.

Irma’s passion for insurance is matched only by her desire to empower and protect customers. She specializes in helping provide comprehensive insurance solutions that are tailored to meet the unique needs of families, individuals, and businesses. Her extensive experience allows her to navigate complex insurance policies with ease, offering customers knowledge and confidence to make informed decisions about their coverage.

Beyond her professional experience, Irma is deeply devoted to her family and community. She has a strong support for the Hispanic community in Amarillo, constantly striving to bridge gaps in access to resources and information. Her commitment to service and her ability to connect with people on a personal level have made her an invaluable resource to many.

Irma’s skills enable her to serve a broad range of customers, helping see that language is never a barrier when it comes to providing the best possible service. Whether guiding customers through the insurance process or offering community support, Irma’s compassion and dedication shine through in everything she does.

Specialties:
Bilingual Insurance Services (English/Spanish)
Customized Insurance Solutions
Community Engagement & Advocacy
Customer Support
Strong Customer Relationships in the Hispanic Community

Ronnie Wendt

Licensed Representative

With over 8 years of experience in the property and casualty insurance industry, Ronnie is dedicated to helping customers protect what matters most. Known for providing help with tailored insurance solutions and exceptional customer service, Ronnie works closely with individuals and businesses to help see they have comprehensive coverage that meets their unique needs.

Driven by a passion for building lasting relationships, Ronnie takes pride in guiding customers through the complexities of insurance with clarity and integrity. Whether assisting with home, auto, or commercial insurance, Ronnie's deep understanding of the industry helps see customers receive informed information and dependable support.

Outside of work, Ronnie enjoys spending quality time with family and embracing the outdoors through fishing and hunting. These hobbies reflect Ronnie's appreciation for nature and a balanced lifestyle, further underscoring a commitment to community and personal well-being.

Ronnie is always ready to help customers navigate their insurance needs with experience and care.

Nancy Flores

Insurance Service Specialist

With over 13 years of experience in the insurance services industry, Nancy Flores has developed strong experience in assisting customers with their insurance needs, from policy selection to claims management. Known for her compassionate approach and attention to detail, Nancy is dedicated to helping see customers feel supported, informed, and secure in their insurance decisions.

She currently works as an Insurance Services Specialist at the agency, where she provides personalized service to individuals and families, helping them navigate the complexities of life, auto, and home insurance. Nancy is well-versed in assessing risks, explaining policy details, and working for customers through the claims process.

Outside of her professional life, Nancy is deeply committed to her family and friends. As a proud mother of four and grandmother to four beautiful grandchildren, she values family above all else and adores spending time with them. Nancy understands the importance of protecting what matters most, and this perspective drives her passion for providing exceptional service to customers.

In her free time, Nancy enjoys listening to music, dancing, traveling, and driving to clear her mind of the negative. She embraces life to the fullest, believing in the joy of exploration and making the most of every moment because there is no guarantee of what tomorrow will bring.

Chrissie Wendt

Licensed Insurance Representative

Chrissie Wendt is a trusted insurance professional with decades of experience focused on helping properly protecting customers and their families. Her deep industry knowledge, combined with a strong commitment to accuracy and care, allows her to deliver dependable guidance customers can rely on.

As a family-oriented professional and homemaker, Chrissie brings a personal understanding of how important it is to safeguard what matters most. She approaches every interaction with diligence and a strong attention to detail, helping see that policies are reviewed carefully, and coverage is structured correctly.

Chrissie is known for her thoroughness, reliability, and steady commitment to doing things the right way. Customers value her thoughtful approach, clear communication, and dedication to helping families feel secure and well protected.

Her goal is simple: to provide consistent, detail-driven insurance support that delivers confidence, clarity, and long-term peace of mind.

Cheryl Butterfras

Customer Service Representative

Cheryl Butterfras is an experienced Insurance Service Representative who combines strong insurance knowledge with a genuine commitment to customer care. She is focused on delivering accurate, timely, and dependable service while helping insureds clearly understand their coverage and service options.

Family-oriented by nature, Cheryl values the relationships she builds with both customers and teammates. She approaches every interaction with care, professionalism, and attention to detail, helping see service requests are handled correctly and efficiently.

As a team player, Cheryl works closely with agency staff to support customers and maintain high service standards. Customers appreciate her reliability, clear communication, and dedication to doing what is best for those she serves.

Her goal is to provide consistent, knowledgeable support that helps customers feel valued, confident, and well protected.

Monica Cisneros

Licensed Insurance Representative

Monica Cisneros is a dedicated insurance professional with over a decade of experience helping individuals and families protect what matters most. As a family-oriented member of the team, Monica understands that insurance decisions affect real lives, long-term security, and peace of mind.

She is passionate about helping people protect properly, taking the time to understand each customers unique situation and helping see options is thoughtfully structured—not simply sold. Her approach is rooted in compassion and integrity, helping customers feel confident in the protection they choose.

Monica is a strong supporter of veterans and active-duty military, with deep respect for those who serve and a commitment to helping them safeguard their families and financial futures.

As a Spanish-speaking insurance professional, Monica is proud to serve both English- and Spanish-speaking customers, helping see clear communication and understanding throughout the insurance process.

Customers appreciate Monica’s professionalism, care, and steady guidance. Her goal is to provide trusted insurance solutions that deliver clarity, confidence, and lasting protection options.

Allstate Insurance Agent Reviews

joseph murphy

May. 14, 2026

I am confident in your professionalism and your desire to serve your clients.

Agent Response

Thank you so much for the kind words and the 5-sta

Thank you so much for the kind words and the 5-star rating!! We truly appreciate your business and your trust in our agency.

If you know anyone who could benefit from the way we take care of our customers, we’d be honored to help them as well — and we offer $10 gift cards as a thank-you for referrals!

Amarillo Insurance Solutions
Bill McDonald – Allstate
Auto • Home • Life • Retirement

jack hayes

Apr. 29, 2026

Every one in the office has been good. I don’t have to deal with anyone much. I guess that is actually good.
Thanks

Agent Response

Your feedback and 5-star rating mean a lot to our

Your feedback and 5-star rating mean a lot to our entire team — thank you! We work hard to make insurance simple, clear, and stress-free.

If someone you know could use that same level of care, please send them our way. We happily provide $10 gift cards for referrals.

Amarillo Insurance Solutions
Bill McDonald – Allstate
Auto • Home • Life • Retirement

linda roberts

Apr. 21, 2026

Agent Response

Thank you for the 5-star rating! We value your bus

Thank you for the 5-star rating! We value your business.

If you know anyone who might benefit from our agency, we’d be grateful for the referral — $10 gift cards included!

Amarillo Insurance Solutions
Bill McDonald – Allstate
Auto • Home • Life • Retirement

duc le

Mar. 24, 2026

Agent Response

Thank you for the 5-star review Duc! We appreciate

Thank you for the 5-star review Duc! We appreciate your business and look forward to continuing to serve your insurance needs.

Referrals are always appreciated, and we provide $10 gift cards as a thank-you.

Amarillo Insurance Solutions
Bill McDonald – Allstate
Auto • Home • Life • Retirement

konishsa smith

Mar. 12, 2026

Agent Response

Thank you for the 5-star rating Konishsa! We truly

Thank you for the 5-star rating Konishsa! We truly appreciate your business and the trust you place in our agency.

If you know someone who could benefit from our service, we’d love the referral — and we offer $10 gift cards as a thank-you.

Amarillo Insurance Solutions
Bill McDonald – Allstate
Auto • Home • Life • Retirement

david lann

Mar. 11, 2026

Very good experience.

Agent Response

Thank you for the 5-star rating! We value your bus

francisco fabela

Feb. 19, 2026

Agent Response

Thank you for the 5-star rating! We value your bus

julia perez

Feb. 17, 2026

Agent Response

I appreciate you taking the time to leave a review

I appreciate you taking the time to leave a review. Please reach out to me at me to discuss any issue you may have had with support outside of my agency. As your agent I prefer to handle everything possible.

Amarillo Insurance Solutions
Bill McDonald – Allstate
Auto • Home • Life • Retirement

dien vo

Feb. 11, 2026

Agent Response

Thank you for the 5-star review! We appreciate you

Thank you for the 5-star review! We appreciate your business and look forward to continuing to serve your insurance needs.

Referrals are always appreciated, and we provide $10 gift cards as a thank-you.

Amarillo Insurance Solutions
Bill McDonald – Allstate
Auto • Home • Life • Retirement

ermelinda juarez

Jan. 30, 2026

Agent Response

Thank you for the 5-star review! We appreciate you

krishanna easley

Jan. 27, 2026

Agent Response

Thank you for taking the time to rate my agency. I

Thank you for taking the time to rate my agency. I'm sorry to hear that your experience did not meet your expectations—this is never the outcome we aim for.

At our agency, we take pride in being thorough, transparent, and responsive, and we truly value the opportunity to learn when something falls short. We would appreciate the chance to better understand your concerns and work toward a resolution.

Please feel free to contact our office directly and ask for me so we can discuss this personally. Your feedback helps us improve, and we’re committed to providing the level of service our clients deserve.

lisa pentz

Jan. 26, 2026

Agent Response

Thank you for the 5-star rating! We truly apprecia

Thank you for the 5-star rating! We truly appreciate your business and the trust you place in our agency.
If you know someone who could benefit from our service, we’d love the referral — and we offer $10 gift cards as a thank-you.

Amarillo Insurance Solutions
Bill McDonald – Allstate
Auto • Home • Life • Retirement

jeremy muns

Jan. 12, 2026

Very happy with this insurance company, I plan on staying with them

Agent Response

Thank you for the 5 Star Rating!! I appreciate you

Thank you for the 5 Star Rating!! I appreciate your business.

If you know of anybody who would benefit from my agency and staff, I would LOVE the referral. We give $10.00 gift cards as well!

Amarillo Insurance Solutions
Bill McDonald - Allstate
Allstate Auto, Home, Life, and Retirement Solutions

luis sosa

Dec. 16, 2025

Agent Response

Thank you for the 5 Star Rating! I appreciate your

Thank you for the 5 Star Rating! I appreciate your business!!

If you know of anybody who would benefit from my agency and staff, I would LOVE the referral. We give $10.00 gift cards as well!

Amarillo Insurance Solutions
Bill McDonald - Allstate
Allstate Auto, Home, Life, and Retirement Solutions

maria ramirez

Sep. 4, 2025

Agent Response

Thank you for the 5 Star Rating!! I appreciate you

kathy carroll

Sep. 4, 2025

Exceptional, I found Ms McPherson very knowledgeable and extremely helpful.

Agent Response

Thank you for the 5 Star Rating!! I appreciate you

margarita johns

Aug. 14, 2025

Agent Response

Thank you for the 5 Star Rating! I appreciate your

Thank you for the 5 Star Rating! I appreciate your business!!
If you know of anybody who would benefit from my agency and staff, I would LOVE the referral. We give $10.00 gift cards as well!

Amarillo Insurance Solutions
Bill McDonald - Allstate
Allstate Auto, Home, Life, and Retirement Solutions

jeffery purkett

May. 20, 2025

So far, so good

Agent Response

Thank you for the 5 Star Rating. I appreciate your

Thank you for the 5 Star Rating. I appreciate your business!!!

If you know of anybody who would benefit from my agency and staff, I would LOVE the referral. We give $10.00 gift cards too!

Amarillo Insurance Solutions
Bill McDonald - Allstate
Allstate Auto, Home, Life, and Retirement Solutions

amador loya

May. 13, 2025

Agent Response

Thank you for the 5 Star Rating! I appreciate your

anna glenn

Mar. 27, 2025

Agent Response

Thank you for the 5 Star Rating! I appreciate your

Thank you for the 5 Star Rating! I appreciate your business!!
If you know of anybody who would benefit from my agency and staff, I would LOVE the referral. We give $10.00 gift cards as well!

Amarillo Insurance Solutions
Bill McDonald - Allstate
Allstate Auto, Home, Life, and Retirement Solutions

Allstate Online Review Policy

Your Local Allstate Team

Nathan Cuevas

Office Manager

Preston Ogburn

Personal Financial Representative - Allstate Financial Services

Abe Rodriguez

Licensed Sales Representative

Carlos Flores

Sales and Service Representative

Irma Castanonn

Service Manager

Ronnie Wendt

Licensed Representative

Nancy Flores

Insurance Service Specialist

Chrissie Wendt

Licensed Insurance Representative

Cheryl Butterfras

Customer Service Representative

Monica Cisneros

Licensed Insurance Representative

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday:
Sunday: Closed

Are you open on weekends?

Saturday:
Sunday: Closed

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish

Do you have more than one location?

No, this is our only location.

Bill McDonald is insurance licensed in the state(s) of New Mexico, Oklahoma, and Texas. If you do not reside in the state(s) of New Mexico, Oklahoma, or Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®