Allstate Insurance Agent Chavelt Saint Charles

Allstate Insurance Agent 
Chavelt Saint CharlesValley Stream, NY

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Location Details

Office Hours

Day of the WeekHours
Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM
Sat9:00 AM - 1:00 PM
SunClosed
Available 24/7 at

135 E Merrick Rd
Valley Stream, NY 11580
US

Map of 135 E Merrick Rd in Valley Stream

Areas Served

Commack

Languages

English
Chavelt Saint Charles: Allstate Insurance

Local Allstate Insurance Agent: Chavelt Saint Charles

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Allstate Insurance Agent Reviews

Rating 2.0
Rating 0.0
Rating 5.0
Rating 0.5
The Company is probably great but I am not sure about the agent who is not easy to find
Rating 5.0
I feel great
Rating 5.0
Good and understanding people and always try their best to help you 👍
Rating 0.0
I have tried reaching out a couple of times and have not gotten any response
Rating 0.0
...
Rating 5.0
Ok
Rating 0.5
Unable to get agent on time.
No one answer the phone when needed.
Rating 2.5
In the beginning it was good but from a few months ago I am not getting any response from customer service no one answe
In the beginning it was good but from a few months ago I am not getting any response from customer service no one answering the phone or returning my calls as usual I don't know what's going on with that agency.
Rating 5.0
Rating 0.0
Never
Rating 5.0
Very helpful and respectful people will refer them to other family and friends soon.
Rating 1.5
I've been with this office for almost a decade. Up until last month I never had an issue. In the middle of an emergency
I've been with this office for almost a decade. Up until last month I never had an issue. In the middle of an emergency where my var was failing Chavelt was nowhere to be found for several weeks. Victoria in the office was either unable to explain or unable to help with my questions and concerns. I called over a dozen times and emailed 3 times, I never received a response. The office then called my father, who is NOT on my policy. To me, this was the highest form of disrespect. Not only did this office not answer me, but then it embarrassed me by publicly answering my Dad's call immediately, after I tried for over a month to get through. This was an emergency and the fact my ****** was unavailable for me because of a "project" seems extremely dishonest and not worth what I pay for. Really extremely disappointed. Ultimately these issues were resolved but this has permanently altered my view of this office. I will not post this feedback publicly as as a courtesy to you, as to not embarrass you like I was at the dealership.
Rating 0.0
Rating 0.0
Rating 0.0
I am not a happy customer. My rate went up by $***. Also, I have to pay $***.00 to renew my policy. I’ve always paid $
I am not a happy customer. My rate went up by $***. Also, I have to pay $***.00 to renew my policy. I’ve always paid $***. When I spoke with St.Charles about it. He said, “this is what AllState wanted”.
I told him I couldn’t afford to pay the $***. He said he would look into it and will call me back within 24 hours.
It’s been a week and I haven’t heard a word from him. I am not a happy customer and for this, I will be leaving AllState.
Rating 0.0
I’ve been trying to call and get in touch with somebody for over a month and nobody has responded whatsoever
Rating 5.0

Frequently asked questions

What are your agency hours?
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Are you open on weekends?
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English
Do you have more than one location?
No, this is our only location.
Chavelt Saint Charles is insurance licensed in the state(s) of New York. If you do not reside in the state(s) of New York, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

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