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Allstate Insurance Agent
Diana WickmanRichardson, TX

Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:30 PM
Available 24/7 at

1100 E Campbell Rd,
Ste 160
Richardson, TX 75081

Other Locations

Areas Served

Richardson, Garland, Plano, Sachse, Allen, Rowlett, Murphy, McKinney, Dallas
Diana Wickman: Allstate Insurance

Local Allstate Agent: Meet Diana Wickman

I’ve been working in the insurance industry for more than 40 years and have been an Allstate agent since 2009. As a Agent living in Garland for many years with my husband and two children, I’ve come to know many local families. The best part about being an Allstate agent is getting to know the customers and being able to confidently help them. I strive to find the best options, depending on customers’ needs and lifestyles.

I am a military wife of 32 years. I have two adult sons and one daughter-in-law. One of my sons is a physician in Louisiana and the other is studying to be an orthopedic surgeon. I enjoy being involved in my community as I used to volunteer as a girls’ basketball coach. I also sponsor events at Bishop Lynch High School and the local Jewish community. I like art, good food, gardening, sports such as golf and tennis, and other outdoor activities. I also love to travel.

Our team here in Richardson strive to always put the needs of the customer first. Most of my staff speak fluent Spanish, therefore allowing us to cater to a wider range of customers. We are here to answer your questions and with our understanding of the people in this community, we can help you protect the things that matter most–your family, home, car, and more. Please stop by our office at 1100 E Campbell Rd. in Suite 160. We look forward to meeting you.

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years of
Years in the
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Bachelor of Science-Meredith College
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Honor Ring-5 years
Allstate Leader's Forum-5 years
Circle of Champions-5 years
National Conference-5 years
Inner Circle Elite-1 years
Community Involvement
Community Involvement dropdown expand/collapse
Habitat for Humanity of Garland
North Texas Food Bank
Industry Services
Industry Services dropdown expand/collapse
Texas Agency Strategy Team

Our team

Ryan Ferguson

Licensed Sales Producer
Ryan is the newest team member at our Richardson location.

Nereida Flores

Licensed Sales Producer
Nereida is a tenured sales agent in our Garland office, and has over 5 years experience in the insurance industry. What Nereida loves most about helping customers is, protecting what they love the most. When Nereida isn't working, she loves being a mother of 2 amazing boys, and spending time with her husband.

Delia Mendoza

Agency Manager
Delia is a sales agent in our Garland office with over 10 years of experience in the insurance industry. Delia loves helping customers find coverage that meets their needs and helping them better understand insurance as their trusted Allstate representative. When Delia isn't working, she enjoys playing soccer, watching live sports, and spending quality time with her son.

Melanie Stebner

Licensed Sales Producer
Melanie is a sales agent in our Garland office, and has over 10 years experience in the insurance industry. Melanie strives to go above and beyond, to provide customers with the best sales experience possible. When Melanie isn't working, she enjoys traveling, attending family sporting events, and spending time with her family.

Beth Fischer

Manager, Customer Service
Beth is the Customer Service Manager in our Garland office. She has been associated with Allstate for 12 years and has worked at our agency for over 8 years. Beth is a problem solver that looks to provide great service and help to customers. When Beth isn't working she loves spending time with husband James, and daughters Bri and Bella.

Brandy Ray

Licensed Sales Professional
Brandy is a sales agent in our Garland office and has over 7 years of experience in the insurance industry. What Brandy loves most about representing Allstate is, developing strong, and lasting relationships with customers and providing the best service possible. When Brandy is not working, she enjoys running in ultra marathons, attending live music events, and traveling.

Jackie Cruz

Customer Account Representative
Jackie is a customer service representative at our Garland office, with over 5 years experience in the insurance industry. Jackie can help with changes to policies and help answer questions about coverages. Jackie's goal is to take care of customers quickly and accurately. Jackie's calm and caring demeanor comes with a knowledge of insurance and with a smile. When Jackie isn't working she enjoys traveling and spending time with her 2 dogs Rosko and Paisley.

Eddie Nunez

Manager, Agency Sales Training Associate Agent
Eddie is the sales manager in our Garland office, and with over 6 years of experience in the insurance industry. Eddie strives to help customers understand their insurance options, and help protect what customers love most. When Eddie isn't working, he enjoys spending time with wife and two boys. Eddie also enjoys watching hockey and working on cars.

Jessica Hedman

Customer Service Representative Licensed Agent
Jessica is a service and sales agent in our Richardson office, with over 12 years of experience in the insurance industry. Jessicas goal is to assist customers with their insurance needs, providing knowledge and exceptional customer service. When Jessica isn't working, she loves riding motorcycles with her husband, playing pool and spending time her dogs.

Hugo Avellaneda

Licensed Sales Professional
Hugo is a sales agent in our Garland office. Hugo strives to help protect what's most important to customers, while providing insurance knowledge and a great sales experience. In his free time, Hugo enjoys playing with his dog Zues, fishing, working out, watching sports, and making music.

Francisco Navarro

Licensed Sales Professional
Francisco is a sales agent in our Garland office with over 7 years of experience in the industry. Francisco’s passion is to help customers manage the risks of everyday life and recover from the unexpected. When Francisco is not at the office, you can find him exploring mother nature with his wife Esperanza and two children Frankie and Alexia.

Preston Clark

Life Salesperson
Preston is a life insurance agent at our Garland office, with over a 2 years experience in the insurance industry. When Preston isn't working, he enjoys raising his son with his wife, spending time with his Great Dane, and staying active with sports such as, golf, and baseball.

Jeanette Lopez

Office Manager, Sales and Service Professional
Jeanette is the office manager in our Richardson office, and has over 3 years of experience in the insurance industry. Jeanette's goal is to assist customers with their insurance needs and provide the best customer service and experience possible. When Jeanette isn't working, she enjoys traveling, photography, and attending cars shows with her husband.

Alexander Maldonado

Licensed Sales Professional
Alex is a sales agent in our Richardson office. With over 5 years experience in the industry, Alex cares deeply about providing excellent service and helping customers get the exact coverages they need. When he's not working Alex loves to spend time with his daughter, and watch the Dallas Mavericks.

Dale Nicholson

Personal Financial Representative

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Local events & news

Allstate Brings College Football Fans to Go All Hands In

We were excited to represent Allstate alongside the college football community to make good things happen with KaBOOM! by renovating Kids Square Park in Dallas. Throughout the season, with the help of college football legends, Allstate has gathered fans to volunteer at special community service projects ahead of some of the most highly anticipated matchups to show that when fans come together, good things happen. It was so fulfilling to go All Hands In with KaBOOM! and Oklahoma and Texas fans!
Frequently Asked Questions
What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: Closed
Sunday: Closed
Are you open on weekends?
Saturday: Closed
Sunday: Closed
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English
Do you have more than one location?
Diana Wickman is insurance licensed in the state(s) of Alabama, Arkansas, Tennessee, and Texas. If you do not reside in the state(s) of Alabama, Arkansas, Tennessee, or Texas, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY.