COVID-19: We remain committed to serving you. Learn more about our COVID-19 response.

Allstate Insurance Agency Diligence Insurance Agency, Newport News, VA
(757) 643-8080available 24/724/7
Select a Product to Get a Quote
Office Hours
Day of the Week | Hours |
---|---|
Mon | Available by appointment9:00 AM - 8:00 PM |
Tue | Available by appointment9:00 AM - 8:00 PM |
Wed | Available by appointment9:00 AM - 8:00 PM |
Thu | Available by appointment9:00 AM - 8:00 PM |
Fri | Available by appointment9:00 AM - 8:00 PM |
Sat | Available by appointment10:00 AM - 7:00 PM |
Sun | Closed |
After-hours appointments available.
Available 24/7 at
(757) 643-8080
12001 Jefferson Ave Newport News, VA 23606 US
Landmarks
We have offices inside of each Casey Auto Group dealership locations.
Areas Served
All of Virginia, All of North Carolina, All of Maryland
Additional Contact
Fax: (757) 643-8083
Diligence Insurance Agency: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck
Local Allstate Agency: Meet Diligence Insurance Agency
























Products we offer:
Auto Insurance in Newport News
Close Auto insurance modalHome Insurance in Newport News
Close Home insurance modalCondo Insurance in Newport News
Close Condo insurance modalRenters Insurance in Newport News
Close Renters insurance modalMotorcycle Insurance in Newport News
Close Motorcycle insurance modalBusiness Insurance in Newport News
Close Business insurance modalLife Insurance in Newport News
Close Life insurance modalATV Insurance in Newport News
Close ATV insurance modalBoat Insurance in Newport News
Close Boat insurance modal
10+
Years of
Experience
Experience
5+
Years in the
Community
Community
Our team
Insurance Associate
Shannon has been with the agency for two years and brings a passion for helping others to each interaction she completes daily. She has received many compliments from customers on her friendly personality and ability to resolve is
Shannon has been with the agency for two years and brings a passion for helping others to each interaction she completes daily. She has received many compliments from customers on her friendly personality and ability to resolve issues. Shannon is located at our Casey Subaru/Volkswagen location.

Gabrielle Martin
Customer Service Manager
Gabrielle, or Gabi as she is known to customers and her friends, started as a Licensed Sales Agent in our location and quickly worked her way up due to her focus on helping each customer efficiently and effectively resolve any iss
Gabrielle, or Gabi as she is known to customers and her friends, started as a Licensed Sales Agent in our location and quickly worked her way up due to her focus on helping each customer efficiently and effectively resolve any issues while helping them improve their protection for their families.
Now located at our main customer location, Casey Kia, Gabi works daily to resolve complex issues customers bring to us for help and proactively seeks to improve customers' experiences.
Now located at our main customer location, Casey Kia, Gabi works daily to resolve complex issues customers bring to us for help and proactively seeks to improve customers' experiences.

Caitlin Leak
Agency Director
Caitlin brings 16 years insurance experience to the team as our Agency Director. She is passionate about getting to know customers and understanding their needs to personalize their protection and help set them up with the best ag
Caitlin brings 16 years insurance experience to the team as our Agency Director. She is passionate about getting to know customers and understanding their needs to personalize their protection and help set them up with the best agent for their account.
Caitlin's background includes multiple awards for her time as an insurance sales agent, awards for process innovation, and over ten years’ experience and multiple awards for leading agencies to success in not just sales, but customer interaction and quality.
As the director, Caitlin can be found at least two of our locations daily and has her main office at the Casey Kia location.
Caitlin's background includes multiple awards for her time as an insurance sales agent, awards for process innovation, and over ten years’ experience and multiple awards for leading agencies to success in not just sales, but customer interaction and quality.
As the director, Caitlin can be found at least two of our locations daily and has her main office at the Casey Kia location.

Manuel Cuevas
Licensed Sales Agent
Manuel, or Manny, is a newer team member but already make a great impression with Allstate customers he has helped bring on board. With a variety of sales and relationship-based job experiences in his past, he has quickly been abl
Manuel, or Manny, is a newer team member but already make a great impression with Allstate customers he has helped bring on board. With a variety of sales and relationship-based job experiences in his past, he has quickly been able to jump into his sales role at our Subaru/Volkswagen location to help every customer understand the importance of the coverage they carry!

Leonard Smith
Licensed Sales Agent
Leonard, or LJ, is located at our Chevy location and specializes in auto insurance by helping each customer with their ideal, customized, insurance protection.
LJ is skilled in helping customers with multiple questions on changin
Leonard, or LJ, is located at our Chevy location and specializes in auto insurance by helping each customer with their ideal, customized, insurance protection.
LJ is skilled in helping customers with multiple questions on changing insurance companies. He is great at helping with the transition of insurance coverage and informing customers on their numerous options and the best options for their individual needs.
LJ is skilled in helping customers with multiple questions on changing insurance companies. He is great at helping with the transition of insurance coverage and informing customers on their numerous options and the best options for their individual needs.

LaShonda Hicks
Licensed Sales Agent
LaShonda is another newer team member who joins are team with a specialty in life insurance. Customers have made sure to let it be known that whether dealing with an auto policy or the more delicate issue of preparing for their fa
LaShonda is another newer team member who joins are team with a specialty in life insurance. Customers have made sure to let it be known that whether dealing with an auto policy or the more delicate issue of preparing for their family's future, LaShonda spends time helping see they know their options and which is best for their specific situation.
Contact her today to see how she can help provide your family with a peace of mind for your insurance needs!
Contact her today to see how she can help provide your family with a peace of mind for your insurance needs!

Josh Perry
Licensed Sales Agent
Josh Perry is one of our dual agents who can offer both solutions for life and property and casualty insurance (auto, home, renters). Josh comes with a strong background in life but has quickly transitioned into being well versed
Josh Perry is one of our dual agents who can offer both solutions for life and property and casualty insurance (auto, home, renters). Josh comes with a strong background in life but has quickly transitioned into being well versed in helping people save money on their auto policies while improving their coverages.
Josh is located at our Kia location and available by appointments to help you with your insurance needs.
Josh is located at our Kia location and available by appointments to help you with your insurance needs.

Jay Iglesias
Licensed Sales Agent
Jay has been on our team for a year and has quickly dedicated herself to being the best insurance agent she can be. In her time with the company, she has helped work with customers at multiple locations, set up hundreds of new All
Jay has been on our team for a year and has quickly dedicated herself to being the best insurance agent she can be. In her time with the company, she has helped work with customers at multiple locations, set up hundreds of new Allstate customers with better coverage for their auto and home, and made a lasting impression for those who have had the pleasure of interacting with her.
Jay is located in our Honda location and is eager to help you with your insurance needs. Please see below to email her to review your insurance today!
Jay is located in our Honda location and is eager to help you with your insurance needs. Please see below to email her to review your insurance today!

Keith Winder
Licensed Sales Agent
Keith has an extensive insurance career spanning the course of over 30 years. We are honored to have him on our team and bring the knowledge from overseeing agents across the country to our agency and customers. Keith is dedicated
Keith has an extensive insurance career spanning the course of over 30 years. We are honored to have him on our team and bring the knowledge from overseeing agents across the country to our agency and customers. Keith is dedicated to taking the time to understand each of his customers and identifying any potential holes or issues to help so they are helping to protect their future whether it is auto, home, life, or any other policy they may need!
Keith helps to support multiple locations and can be scheduled for an appointment by using his email below.
Keith helps to support multiple locations and can be scheduled for an appointment by using his email below.

Rachael Mizelle
Licensed Sales Agent
Rachael is a fantastic new agent who works part-time assisting customers in all of our Newport News locations. She brings multiple years of customer interaction, sales, and customer service experience to her role. She is passionat
Rachael is a fantastic new agent who works part-time assisting customers in all of our Newport News locations. She brings multiple years of customer interaction, sales, and customer service experience to her role. She is passionate on helping others by providing affordable solutions for their complex needs.
Rachael can be reached any day of the week via email and is happy to help you figure out the best insurance policy and coverage for your unique situation.
Rachael can be reached any day of the week via email and is happy to help you figure out the best insurance policy and coverage for your unique situation.
Our team
Shannon Hollembaek
Insurance Associate
Shannon has been with the agency for two years and brings a passion for helping others to each interaction she completes daily. She has received many compliments from customers on her friendly personality and ability to resolve is
Shannon has been with the agency for two years and brings a passion for helping others to each interaction she completes daily. She has received many compliments from customers on her friendly personality and ability to resolve issues. Shannon is located at our Casey Subaru/Volkswagen location.

Gabrielle Martin
Customer Service Manager
Gabrielle, or Gabi as she is known to customers and her friends, started as a Licensed Sales Agent in our location and quickly worked her way up due to her focus on helping each customer efficiently and effectively resolve any iss
Gabrielle, or Gabi as she is known to customers and her friends, started as a Licensed Sales Agent in our location and quickly worked her way up due to her focus on helping each customer efficiently and effectively resolve any issues while helping them improve their protection for their families.
Now located at our main customer location, Casey Kia, Gabi works daily to resolve complex issues customers bring to us for help and proactively seeks to improve customers' experiences.
Now located at our main customer location, Casey Kia, Gabi works daily to resolve complex issues customers bring to us for help and proactively seeks to improve customers' experiences.

Caitlin Leak
Agency Director
Caitlin brings 16 years insurance experience to the team as our Agency Director. She is passionate about getting to know customers and understanding their needs to personalize their protection and help set them up with the best ag
Caitlin brings 16 years insurance experience to the team as our Agency Director. She is passionate about getting to know customers and understanding their needs to personalize their protection and help set them up with the best agent for their account.
Caitlin's background includes multiple awards for her time as an insurance sales agent, awards for process innovation, and over ten years’ experience and multiple awards for leading agencies to success in not just sales, but customer interaction and quality.
As the director, Caitlin can be found at least two of our locations daily and has her main office at the Casey Kia location.
Caitlin's background includes multiple awards for her time as an insurance sales agent, awards for process innovation, and over ten years’ experience and multiple awards for leading agencies to success in not just sales, but customer interaction and quality.
As the director, Caitlin can be found at least two of our locations daily and has her main office at the Casey Kia location.

Manuel Cuevas
Licensed Sales Agent
Manuel, or Manny, is a newer team member but already make a great impression with Allstate customers he has helped bring on board. With a variety of sales and relationship-based job experiences in his past, he has quickly been abl
Manuel, or Manny, is a newer team member but already make a great impression with Allstate customers he has helped bring on board. With a variety of sales and relationship-based job experiences in his past, he has quickly been able to jump into his sales role at our Subaru/Volkswagen location to help every customer understand the importance of the coverage they carry!

Leonard Smith
Licensed Sales Agent
Leonard, or LJ, is located at our Chevy location and specializes in auto insurance by helping each customer with their ideal, customized, insurance protection.
LJ is skilled in helping customers with multiple questions on changin
Leonard, or LJ, is located at our Chevy location and specializes in auto insurance by helping each customer with their ideal, customized, insurance protection.
LJ is skilled in helping customers with multiple questions on changing insurance companies. He is great at helping with the transition of insurance coverage and informing customers on their numerous options and the best options for their individual needs.
LJ is skilled in helping customers with multiple questions on changing insurance companies. He is great at helping with the transition of insurance coverage and informing customers on their numerous options and the best options for their individual needs.

LaShonda Hicks
Licensed Sales Agent
LaShonda is another newer team member who joins are team with a specialty in life insurance. Customers have made sure to let it be known that whether dealing with an auto policy or the more delicate issue of preparing for their fa
LaShonda is another newer team member who joins are team with a specialty in life insurance. Customers have made sure to let it be known that whether dealing with an auto policy or the more delicate issue of preparing for their family's future, LaShonda spends time helping see they know their options and which is best for their specific situation.
Contact her today to see how she can help provide your family with a peace of mind for your insurance needs!
Contact her today to see how she can help provide your family with a peace of mind for your insurance needs!

Josh Perry
Licensed Sales Agent
Josh Perry is one of our dual agents who can offer both solutions for life and property and casualty insurance (auto, home, renters). Josh comes with a strong background in life but has quickly transitioned into being well versed
Josh Perry is one of our dual agents who can offer both solutions for life and property and casualty insurance (auto, home, renters). Josh comes with a strong background in life but has quickly transitioned into being well versed in helping people save money on their auto policies while improving their coverages.
Josh is located at our Kia location and available by appointments to help you with your insurance needs.
Josh is located at our Kia location and available by appointments to help you with your insurance needs.

Jay Iglesias
Licensed Sales Agent
Jay has been on our team for a year and has quickly dedicated herself to being the best insurance agent she can be. In her time with the company, she has helped work with customers at multiple locations, set up hundreds of new All
Jay has been on our team for a year and has quickly dedicated herself to being the best insurance agent she can be. In her time with the company, she has helped work with customers at multiple locations, set up hundreds of new Allstate customers with better coverage for their auto and home, and made a lasting impression for those who have had the pleasure of interacting with her.
Jay is located in our Honda location and is eager to help you with your insurance needs. Please see below to email her to review your insurance today!
Jay is located in our Honda location and is eager to help you with your insurance needs. Please see below to email her to review your insurance today!

Keith Winder
Licensed Sales Agent
Keith has an extensive insurance career spanning the course of over 30 years. We are honored to have him on our team and bring the knowledge from overseeing agents across the country to our agency and customers. Keith is dedicated
Keith has an extensive insurance career spanning the course of over 30 years. We are honored to have him on our team and bring the knowledge from overseeing agents across the country to our agency and customers. Keith is dedicated to taking the time to understand each of his customers and identifying any potential holes or issues to help so they are helping to protect their future whether it is auto, home, life, or any other policy they may need!
Keith helps to support multiple locations and can be scheduled for an appointment by using his email below.
Keith helps to support multiple locations and can be scheduled for an appointment by using his email below.

Rachael Mizelle
Licensed Sales Agent
Rachael is a fantastic new agent who works part-time assisting customers in all of our Newport News locations. She brings multiple years of customer interaction, sales, and customer service experience to her role. She is passionat
Rachael is a fantastic new agent who works part-time assisting customers in all of our Newport News locations. She brings multiple years of customer interaction, sales, and customer service experience to her role. She is passionate on helping others by providing affordable solutions for their complex needs.
Rachael can be reached any day of the week via email and is happy to help you figure out the best insurance policy and coverage for your unique situation.
Rachael can be reached any day of the week via email and is happy to help you figure out the best insurance policy and coverage for your unique situation.
Frequently Asked Questions
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: Closed
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 10:00 AM - 7:00 PM
Sunday: Closed
Saturday: 10:00 AM - 7:00 PM
Sunday: Closed
Sunday: Closed
No, we do not have text messaging services.
We have staff members available who speak the following languages: English
- Yes, you can also find us at the following locations:
- 601 E Rochambeau Dr, Williamsburg, VA
- 11999 Jefferson Ave, Newport News, VA
Diligence Insurance Agency is insurance licensed in the state(s) of North Carolina and Virginia. If you do not reside in the state(s) of North Carolina or Virginia, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.
Check the background of this firm on FINRA's BrokerCheck website.

Diligence Insurance Agency, Newport News, VA
Contact
Close contact modal