Allstate Insurance Agent
Don BatesPocatello, ID

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Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:30 PM
SatAvailable by appointment
SunClosed
After-hours appointments available.
Available 24/7 at

1155 Yellowstone Ave,
Ste A
Pocatello, ID 83201
US

Landmarks

Take Pocatello Creek exit off of I-15 head west. Turn North onto Yellowstone Ave. KeyBank is on the corner. Travel North on Yellowstone Ave until you reach us on the left side between Abracadabra Restaurant and Ideal Audio, across from Office Max.

Areas Served

Pocatello, Chubbuck, Soda Springs, McCammon, Aberdeen

Additional Contact

Fax: (208) 233-2891

Languages

English, Spanish
Don Bates: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Don Bates

As a Personal Financial Representative living in Bannock County for 19 years with my wife Brenda and 3 children I know many local families. My knowledge and understanding of the people in this community help me provide over 1400 customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important – your family, home, car and more. I’m also here to help you prepare a strategy to achieve your financial goals.

I’m proud to work with a company who’s been serving satisfied customers for over 80 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise. In fact, their outstanding financial strength and superior claims service received an A+ (Superior) rating by A.M. Best. Quality service, strength and satisfaction – that’s something I’m glad to be a part of.

    I’m committed to helping you:
  • Determine your immediate and long-term financial goals
  • Find solutions to meet your and your family’s needs
  • Understand financial solutions, such as annuities, retirement, life insurance and college savings
  • Review your insurance and financial needs as they change
  • Answer questions and provide ongoing service and support

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
20+
Years of
Experience
20+
Years in the
Community
Education
Education dropdown expand/collapse
Bachelor of Science-University of Wisconsin
Awards
Awards dropdown expand/collapse
Honor Ring-2 years
Industry Services
Industry Services dropdown expand/collapse
Insurance, Life Insurance/Retirement
Appointment

Our team

Don Bates

Agent
Agency Owner - Personal Financial Representative

Tim Shaffer

Established in 1970.
Tim is the founder of our agency and we are so grateful for the years of hard work that he put into establishing the relationships, and foundation we’ve been able to build upon.

Peggy Teel

Office Manager
Licensed in Auto, Home and Business.
Peggy has been working with the agency since 1997. She has an extensive knowledge of Allstate products and is always happy to help. With years of experience as a licensed agent, Peggy is well equipped to help you find what coverage is best for you and your needs.

Steve Roberts

Personal Financial Representative
Member Million Dollar Roundtable

Deanna Hawk

Sales Associate
Deanna is an invaluable member of our team. She is a joy to work with and strives to provide the best service for customers. As a licensed insurance agent, Deanna is experienced in helping find the coverage you need at a reasonable cost.

Bailey Bates

Administrative Assistant & Media Specialist

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Local events & news

Thank you to all who contributed to our food drive! We were able to raise just over 300 cans of corn for our local food bank! With the growing need in our area, our hearts were touched with the generosity of our community. Have a wonderful thanksgiving this year from Don Bates, Dave and Nancy Orthel and our teams

Merry Christmas from the Shaffer Bates Agency! This year for our Christmas party we had fun serving, shopping and wrapping presents for families in the community! We wish everyone a safe and joyful holiday season.

We recently had the opportunity to do some service at the Pocatello Zoo. It was so much fun getting together with our community to help to Zoo get ready for summer!

Frequently Asked Questions
What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday:
Sunday: Closed
Are you open on weekends?
Saturday:
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Do you have more than one location?
No, this is our only location.
Don Bates is insurance licensed in the state(s) of Idaho. If you do not reside in the state(s) of Idaho, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Allstate life insurance issued by Allstate Life Ins. Co. & Allstate Assurance Co., 3075 Sanders Rd, Northbrook IL 60062; American Heritage Life Ins. Co., 1776 American Heritage Life Dr., Jacksonville FL 32224. In New York, life insurance issued through Allstate Life Insurance Company of New York, Hauppauge NY. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.
You Are Opting Into Texting With Your Allstate Agency
Mobile Terms & Conditions and Privacy Policy
  • Message frequency is recurring and may vary
  • Text STOP to cancel, text HELP for help
  • You agree to receive text messages at the number you designate
  • You authorize the delivery of autodialed marketing messages
  • You can revoke your consent at any time
  • Consent is not a condition of purchase
  • Message and data rates may apply
  • The mobile carriers are not liable for delayed or undelivered messages
  • Terms and Conditions are subject to change
  • Visit www.allstate.com/privacy for Allstate's privacy policy
Confirm