Allstate Insurance Agent
Fernando FernandezSan Antonio, TX

Office Hours

Day of the WeekHours
Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM
Sat9:00 AM - 1:00 PM
Available 24/7 at

9638 Potranco Rd,
Ste 105
San Antonio, TX 78251


We are located next to the Subway, closer to Hwy 151.

Other Locations

Areas Served

San Antonio, Helotes, Del Rio, Castroville, Hondo, Devine, Uvalde
Fernando Fernandez: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Fernando Fernandez

I was blessed with the opportunity to become an Allstate agency owner in 2014. It pleases me to be able to help people, and I take this important responsibility seriously. Every customer has a different story and concern regarding insurance. So, I enjoy interacting with customers, getting to know their stories, and helping them find the best solution.

Originally from the small border town of Del Rio, Texas, I found my home in San Antonio after graduating from Texas State University in San Marcos. I love the culture of San Antonio. This city is rich with history and diversity and the people are friendly. It’s so unique that I don’t think it can be categorized with the other big cities in Texas. Some of my favorite aspects of the city are going downtown for dinners and shows, going to Spurs games, having weekend adventures in Southtown and at the Pearl, bike riding on the Riverwalk and attending Sunday mass at St. Anthony Mary Claret Catholic Church. Together with my wife, we’re proud parents of a 2-year-old, Maximiliano, and a newborn, Leonardo. We also have two Yorkshire terriers. In my free time, I enjoy sports, cooking, watching movies, reading books, and collecting classic vinyl records.

The Fernandez Insurance Agency is centered on customer service. The agency believes in a strong relationship with the customer and strives to enhance customer communication and access to the agency. We understand that honesty and an open dialogue with the customer are the keys to retaining business.

Customer satisfaction is the agency’s mission. Feedback from customers is important to the agency, as it rates the customer experience. To get an idea of how invaluable this is to the agency, simply check out the reviews. If you need a trusted Allstate agent who you can visit with personally to discuss your insurance needs, the Fernandez Insurance Agency is your team.

We’re conveniently located at 9638 Potranco Road, Suite 105. We’re available to you to answer any questions you may have. Feel free to give us a call at (210) 647-8585. We look forward to meeting you.

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years in the
Community Involvement
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Our team

Carmen Ortega

Licensed Sales Representative
Carmen Ortega has been representing customers in the insurance field for over 30 years as a General Agent and Life insurance Agent. Working in the financial service industry has allowed her to work for each customers as individuals to meet their needs and determine what is going to be the best product or service to reach their goals. Carmen started with Allstate in October 2016 and brings abundance of experience from many years in the insurance industry.

Carmen is originally from Del Rio, Texas, but has lived in San Marcos and Corpus Christi and now lives in San Antonio with her husband of 38 years, Eddie. Carmen enjoys spending time with her grandkids and traveling with her husband.

Carmen is prepared to assist new and existing customers with home, auto, motorcycle and life insurance. Come by and speak to Carmen at the Fernandez Allstate Insurance Agency today.

Roberto Cantu

Licensed Sales Representative
Roberto was born in Laredo, Texas, but have been living in the San Antonio area for 20+ years. He has been in the insurance industry for 15+ years and officially representing Allstate and the Fernandez Insurance Agency since 2012 years.

On his time off, Roberto enjoys traveling, playing golf, watching football and tending to his home garden.

Roberto writes a variety of insurance policies such as Home, Auto, Landlord, Boat, and Motorcycle and holds a specialty in issuing business for Commercial, Business, Builders Risks and Mexico Policies. Stop by, Roberto would be happy to help you!

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Frequently asked questions
What are your agency hours?
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Are you open on weekends?
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English
Do you have more than one location?
Fernando Fernandez is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Allstate life insurance issued by Direct General Life Insurance Co., 911 Chestnut Street, Orangeburg SC 29115; Allstate Life Ins. Co. & Allstate Assurance Co., 3075 Sanders Rd, Northbrook IL 60062; American Heritage Life Ins. Co., 1776 American Heritage Life Dr., Jacksonville FL 32224. In New York, life insurance issued through Allstate Life Insurance Company of New York, Hauppauge NY. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.
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