Allstate Insurance Agent
Fernando Fernandez, San Antonio, TX

9638 Potranco Rd,

Ste 105

San Antonio, TX 78251

Call

(210) 922-3500to quote by phone

Call

(210) 922-3500to quote by phone

Call

(210) 922-3500to quote by phone

Call

(210) 922-3500to quote by phone

Select a product to get a quote

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	9:00 AM - 5:30 PM
Tue	9:00 AM - 5:30 PM
Wed	9:00 AM - 5:30 PM
Thu	9:00 AM - 5:30 PM
Fri	9:00 AM - 5:00 PM
Sat	Available by appointment
Sun	Available by appointment

After-hours appointments available.

Available 24/7 at

(210) 922-3500

9638 Potranco Rd,
Ste 105
San Antonio, TX 78251
US

Landmarks

The office is located inside Highway 151 and Loop 1604 on Potranco Road, near Steven's High School and right next to Subway.

Areas Served

San Antonio, Helotes, Del Rio, Castroville, Hondo, Devine, Uvalde

Additional Contact

Mobile: (210) 922-3500

Languages

English, Spanish

Social

Fernando Fernandez: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Fernando Fernandez

I was blessed with the opportunity to become an Allstate agency owner in 2014. It pleases me to be able to help people, and I take this important responsibility seriously. Every customer has a different story and concern regarding insurance. So, I enjoy interacting with customers, getting to know their stories, and helping them find the best solution.

Originally from the small border town of Del Rio, Texas, I found my home in San Antonio after graduating from Texas State University in San Marcos. I love the culture of San Antonio. This city is rich with history and diversity and the people are friendly. It’s so unique that I don’t think it can be categorized with the other big cities in Texas. Some of my favorite aspects of the city are going downtown for dinners and shows, going to Spurs games, having weekend adventures in Southtown and at the Pearl, bike riding on the Riverwalk and attending Sunday mass at St. Anthony Mary Claret Catholic Church. Together with my wife, we’re proud parents of a three boys, Maximiliano, Leonardo and Cristiano. We also have two Yorkshire terriers. In my free time, I enjoy sports, cooking, watching movies, reading books, and collecting classic vinyl records.

The Fernandez Insurance Agency is centered on customer service. The agency believes in a strong relationship with the customer and strives to enhance customer communication and access to the agency. We understand that honesty and an open dialogue with the customer are the keys to retaining business.

Customer satisfaction is the agency’s mission. Feedback from customers is important to the agency, as it rates the customer experience. To get an idea of how invaluable this is to the agency, simply check out the reviews. If you need a trusted Allstate agent who you can visit with personally to discuss your insurance needs, the Fernandez Insurance Agency is your team.

We’re conveniently located at 9638 Potranco Road, Suite 105. We’re available to you to answer any questions you may have. Feel free to give us a call at (210) 647-8585. We look forward to meeting you.

Products we offer:

Car Insurance Agent in San Antonio
Car Insurance Agent in San Antonio
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
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Home Insurance Agent in San Antonio
Home Insurance Agent in San Antonio
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in San Antonio
Condo Insurance Agent in San Antonio
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
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Renters Insurance Agent in San Antonio
Renters Insurance Agent in San Antonio
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
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Motorcycle Insurance Agent in San Antonio
Motorcycle Insurance Agent in San Antonio
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
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Business Insurance Agent in San Antonio
Business Insurance Agent in San Antonio
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in San Antonio
Life Insurance Agent in San Antonio
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in San Antonio
ATV Insurance Agent in San Antonio
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
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Boat Insurance Agent in San Antonio
Boat Insurance Agent in San Antonio
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

10+

Years in the
Community

Your Local Allstate Team

Carmen Ortega

Licensed Sales Representative

Carmen has been representing customers in the insurance field for over 30 years as a General Agent and Life insurance Agent. Working in the financial service industry has allowed her to work for customers as individuals to meet their needs and determine what is going to be the best product or service to reach their goals. Carmen started representing Allstate in October 2016 and brings abundance of experience from many years in the insurance industry.

Carmen is originally from Del Rio, Texas, but has lived in San Marcos and Corpus Christi and now lives in San Antonio with her husband of 38 years, Eddie. Carmen enjoys spending time with her grandkids and traveling with her husband.

Carmen is prepared to assist new and existing customers with home, auto, motorcycle and life insurance. Come by and speak to Carmen at the Fernandez Insurance Agency today.

Roberto Cantu

Office Manager/ Licensed Sales Representative

Roberto was born in Laredo, Texas, but has been living in the San Antonio area for 20+ years. He has been in the insurance industry for 15+ years and officially representing Allstate and the Fernandez Insurance Agency since 2012.

On his time off, Roberto enjoys traveling, playing golf, watching football and tending to his home garden.

Roberto writes a variety of insurance policies such as Home, Auto, Landlord, Boat, and Motorcycle and holds a specialty in issuing business for Commercial, Business, Builders Risks and Mexico Policies. Stop by, Roberto would be happy to help you!

Crystal Garza

Licensed Sales Producer

Crystal has amassed almost 10 years representing Allstate, starting with the company in her hometown of Laredo, Texas. The Fernandez Insurance Agency was lucky to recruit Crystal in 2020, as she has showcased her ability to sell and push the agency forward with growth. She brings to the office an infectious, vivacious personality that really connects with customers.
Outside of the office, Crystal revels in her role as a mother of two children. She spends most weekends entertaining her children with all of the parks and attractions San Antonio has to offer.
Crystal specializes in writing household products like Home, Auto, Rental, Boat, and Motorcycle and she is available to conduct policy reviews to help customers choose the best protection.

Maggie Diaz

Licensed Sales Producer

Magdalena, Maggie for short, is the agencies' latest recruit. She was born in San Antonio, Texas but raised in Del Rio, Texas.
Although Del Rio will always be home to her, she is happy to be in San Antonio and joining the team. Maggie has been in the insurance business for 9 years, but has 20 years of customer service under her belt.
She is passionate about helping and reviewing policy information with customers so they can choose the best coverage according to their needs.
Maggie is a mother of two beautiful girls and enjoys every moment she has with them. She loves to cook and bake as well as create paintings on her time off.
She comes from a huge family and looks forward to every opportunity she has to visit with all of her uncles, aunts, and cousins.
Her family influence has created one of her primary goals that she strives for with customers; that is to make them feel like family, not just another customer or number. Maggie is a big believer that a customer can be your best or worse marketing tool, so the belief is to make every experience a great one. This philosophy fits in perfectly with what the agency practices.
Come by and see Maggie, she would love to meet you and see what she can do to try and save you some money.

Allstate Insurance Agent Reviews

rebecca leung

Apr. 9, 2026

We visited the office one time and the employee was courteous and professional. They helped us find the appropriate lev

We visited the office one time and the employee was courteous and professional. They helped us find the appropriate level of coverage.

Agent Response

Thank you, Rebecca, for sharing your positive expe

Thank you, Rebecca, for sharing your positive experience with us. We're delighted to hear that our team was courteous and professional in helping you find the right coverage. Your satisfaction is important to us, and we appreciate your feedback!

richard brodaric

Apr. 9, 2026

Very pleased. Roberto helps us out every time.

Agent Response

Thank you, Richard, for your kind words and for be

Thank you, Richard, for your kind words and for being a valued customer. We're thrilled to hear that Roberto has been consistently helpful. Your satisfaction is our priority, and we look forward to continuing to serve you with the same dedication.

yolanda alizzi

Apr. 8, 2026

BAD! overcharged in on my policies.

Agent Response

FALSE! Any charges to your Auto policy have been d

FALSE! Any charges to your Auto policy have been due to failed payments. We accept constructive criticism and negative feedback when warranted, but your review is simply untrue. We are your second Allstate agency after you had "issues" with your former agency and we are beginning to see a trend. We are here to answer any questions you have about your policies and transfer your business elsewhere if needed. Thank you.

manuel salazar

Apr. 7, 2026

Everything went smoothly and in a timely manner.

Agent Response

Thank you, Manuel, for sharing your positive exper

Thank you, Manuel, for sharing your positive experience with us! We're delighted to hear that everything went smoothly and promptly. Your satisfaction is our priority, and we appreciate your feedback. If you need any further assistance, feel free to reach out.

roy villarreal

Apr. 4, 2026

My agent Robert has always been real helpful and very attentive to my questions.

Agent Response

Thank you, Roy, for your kind words! We're thrille

Thank you, Roy, for your kind words! We're thrilled to hear that Robert has been helpful and attentive to your needs. We appreciate your trust and loyalty as a valued customer. If you ever need further assistance, feel free to reach out.

diane cordero

Mar. 23, 2026

Always like that when we call or email I always get a response quickly and I love that.

Agent Response

Thank you, Diane, for your kind words and for bein

Thank you, Diane, for your kind words and for being a valued customer. We're thrilled to hear that our prompt responses meet your expectations. Your satisfaction is our priority, and we look forward to continuing to serve you with the same dedication.

manuel martinez

Mar. 16, 2026

Agent Response

Thank you, Manuel, for your positive feedback! We'

Thank you, Manuel, for your positive feedback! We're thrilled to hear that you're satisfied with our services. As a valued customer, your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.

milton hussey

Mar. 9, 2026

Agent Response

Thank you, Milton, for your positive feedback and

Thank you, Milton, for your positive feedback and for being a valued customer. We're glad to hear about your satisfaction with our services. If you have any further questions or need assistance, please feel free to reach out. Your trust means a lot to us!

herlinda fernandez

Mar. 9, 2026

It was absolutely professional and they answered my every question. Excellent service!

Agent Response

Thank you, Herlinda, for your wonderful feedback!

Thank you, Herlinda, for your wonderful feedback! We're thrilled to hear that you found our service professional and that all your questions were answered. Providing excellent service is our top priority. If you need any further assistance, feel free to reach out.

danyal nolasco

Mar. 8, 2026

Agent Response

Thank you, Danyal, for your positive feedback and

Thank you, Danyal, for your positive feedback and perfect rating! We're thrilled to hear that you're satisfied with our services. Your trust means a lot to us, and we're here to support you with all your insurance needs. If you have any questions or need assistance, feel free to reach out.

james niebruegge jr

Mar. 7, 2026

Agent Response

Thank you, James, for your positive feedback! We'r

Thank you, James, for your positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we're here to assist you with any insurance needs. We appreciate your trust in our services.

jesus moreno

Mar. 3, 2026

Agent Response

Thank you, Jesus, for your positive feedback! We'r

Thank you, Jesus, for your positive feedback! We're thrilled to know you're satisfied with our services. As a valued customer, your trust means a lot to us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!

manuel vargas

Jan. 31, 2026

Very Satisfied with the service and personal.

Agent Response

Thank you, Manuel, for your kind words and perfect

Thank you, Manuel, for your kind words and perfect rating! We're thrilled to hear that you are very satisfied with our service and team. Your feedback motivates us to continue providing excellent service. If you ever need assistance, feel free to reach out.

evelyn lopez

Jan. 20, 2026

Great service, got all my questions answered

Agent Response

Thank you, Evelyn, for your wonderful feedback! We

Thank you, Evelyn, for your wonderful feedback! We're thrilled to hear that you received great service and had all your questions answered. Your satisfaction is our priority, and we appreciate your trust in us. If you have any more questions or need assistance in the future, feel free to reach out.

maria carrillo gomez

Jan. 17, 2026

Very satisfy

Agent Response

Thank you, Maria, for your positive feedback! We'r

Thank you, Maria, for your positive feedback! We're thrilled to hear that you're very satisfied with our services. Your trust means a lot to us. If you ever need assistance, feel free to reach out.

amelia guerrero

Jan. 12, 2026

Communication from agent is horrible

Agent Response

Hi Amelia, I'm sorry to hear about your experience

Hi Amelia, I'm sorry to hear about your experience with our communication. We value your feedback and want to improve. However, upon reviewing your policy and history, it appears our office has been flexible with your dire billing situations and accessible to your concerns. Should you have any questions or concerns that require immediate attention, please contact the agency owner at fernandez@allstate.com. Thank you for your business.

david terry

Jan. 6, 2026

Agent Response

Thank you, David, for your positive feedback and p

Thank you, David, for your positive feedback and perfect rating! We're thrilled to know you're satisfied with our service. Your trust and support as a valued customer mean a lot to us. If you ever need assistance, feel free to reach out.

marietta alba

Jan. 2, 2026

Excellent service and works to make things correct! Thank you!

Agent Response

Thank you, Marietta, for your kind words! We're th

Thank you, Marietta, for your kind words! We're thrilled to hear that you had an excellent experience with our service. Your satisfaction is our top priority, and we appreciate your feedback. If you ever need assistance, feel free to reach out.

sandra wolfe

Dec. 29, 2025

I deal with Crystal and she is wonderful, she always gets back to me and explains everything. Your prices are great also

I deal with Crystal and she is wonderful, she always gets back to me and explains everything. Your prices are great also.

Agent Response

Thank you, Sandra, for your kind words! We're thri

Thank you, Sandra, for your kind words! We're thrilled to hear that Crystal has been so helpful and that you're pleased with our pricing. Your satisfaction is our priority, and we appreciate your feedback. If you ever need assistance, feel free to reach out.

mary alvizo gonzales

Dec. 27, 2025

After the last hail storm that we had, my roof needed to be repaired. The transition went very efficiently quickly. I w

After the last hail storm that we had, my roof needed to be repaired. The transition went very efficiently quickly. I was so happy to have my problem solved as quickly as it was. Allstate was there for me and my family.

Agent Response

Thank you, Mary, for sharing your experience. We'r

Thank you, Mary, for sharing your experience. We're delighted to hear that the repair process was efficient and met your expectations. Being there for you and your family during such times is our priority. We appreciate your trust in Allstate!

Allstate Online Review Policy

Your Local Allstate Team

Carmen Ortega

Licensed Sales Representative

Roberto Cantu

Office Manager/ Licensed Sales Representative

Crystal Garza

Licensed Sales Producer

Maggie Diaz

Licensed Sales Producer

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday:

Are you open on weekends?

Saturday:
Sunday:

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish

Do you have more than one location?

No, this is our only location.

Fernando Fernandez is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®