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Allstate Insurance Agency
Fleming & Conway AgencyAustin, TX


Office Hours

Day of the WeekHours
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
Available 24/7 at

7800 N Mopac Expy,
Ste 130
Austin, TX 78759


Located at the Northwest corner of Spicewood Springs Rd and Mopac, in the BBNT Bank Building

Other Locations

Areas Served

Westlake, Allendale, Northwest Hills, Crestview, Austin

Additional Contact

Fax: (512) 345-0009


English, Spanish
Fleming & Conway Agency: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agency: Meet Fleming & Conway Agency


Melissa and I are both Texas natives who grew up in Houston and graduated from the University of Texas. We started our careers in the Austin financial services industry and enjoyed helping people in the community make sound, informed financial decisions. We grew up watching our families run their own businesses and knew that ultimately, we wanted to do the same. In 2010, we opened our first Allstate office in Austin.

We also share very similar views on community involvement and both firmly believe in helping to empower our youth. Melissa and her husband formed Team Brock to honor their 7-year-old son, who battled Diffuse Intrinsic Pontine Gliomas, which is a form of brain cancer. Team Brock brings awareness of this fatal disease. She is also the director of The Cure Starts Now, Austin and Round Rock Chapter, which raises money to fund research and trials for pediatric brain cancer. I sit on the board of Kids in a New Groove, an Austin-based nonprofit that provides mentorship to children in foster care through music education. The organization melds my love of music and passion for empowering our youth.

The knowledge of coverage options that Melissa and I have combined with the level of education provided to customers and our friendly, experienced staff is what sets our agency apart. We consistently strive to provide the “red carpet” treatment and would love for you to experience it yourself. Give us a call today or stop in at our Austin office, located at the northwest corner of Spicewood Springs and Mopac in the lobby of the BB&T Bank Building.


Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years of
Education dropdown expand/collapse
Bachelor of Arts-University of Texas at Austin
Bachelor of Business Administration-Univerity of Texas at Austin
Bachelor of Business Administration-University of Texas at Austin
Awards dropdown expand/collapse
Honor Ring-4 years
Inner Circle Elite-1 years
Allstate Leader's Forum-1 years
Circle of Champions-3 years
National Conference Award-1 years
Community Involvement
Community Involvement dropdown expand/collapse
Director of TheCureStartsNow Austin/Round Rock
Lake Forest Community Food Drive Benefiting Round Rock Servicing Center
FAST Frogs Swim Team Sponsor
City of Austin Certified Women-Owned Business Enterprise and Preferred Vendor
Round Rock Chamber Ambassador
Financial Planners Association of Austin
Kids in a New Groove Board Member
Girl Scouts of Central Women of Distinction Volunteer
Leadership Austin Essential Class of 2011
Lake Forest Community Sponsor
Heart of the Rock Civitan Club Board Member
Leadership Austin Emerge Class of 2010
Civic Services
Civic Services dropdown expand/collapse
Girl Scouts of Central Texas
Director of TheCureStartsNow Austin/Round Rock
Founder of Team Brock
Round Rock Chamber of Commerce Member
Education Volunteer for City of Austin Small Business Program
Education Volunteer for Economic Business Growth Incubator
Kids In A New Groove Board Member

Our team

Melissa Fleming CFP®

Agency Owner - Personal Financial Representative
Melissa is one of the co-founders of the Fleming & Conway agency. Her specialty is Property and Casualty Insurance and enjoys helping inform customers of the types of coverage needed for their specific risk.

Kelly Conway, CIC, CRM

Kelly is one of the co-founders of the Fleming & Conway Agency. She specializes in Commercial Insurance for the agency and enjoys helping other small businesses grow and protect their assets.

Jennifer Taylor

Customer Service Specialist
Jennifer strives to provide that extraordinary level of customer service you can expect from the Fleming & Conway Agency. She has been with our agency now for over three years and helps customers with their policy servicing needs. She can help answer questions on your policies and make changes to your coverage. As our onboarding specialist, Jennifer also helps so that your transition to Allstate is smooth.

Ana Magana

Office Manager
Ana is our Office Manager and has over 10 years of insurance experience. Ana prides herself on building relationships with customers and helping them find resolutions quickly and efficiently. She is able to help with any billing questions and coverage questions so you are protected.

Tyler Palk

Licensed Sales Professional
Tyler was born and raised in Round Rock and loves working in the community he grew up in. He specializes in assisting customers with their personal insurance needs including home, car, condo, motorcycle, boat and RV. Tyler takes his time to understand your needs and works to help you on your coverage choices. He can also help you protect your most important asset, your family. Give Tyler a call today to discuss your personal insurance needs.

Amanda Rivera

Customer Care Professional
Amanda is the first voice you will hear when calling the Fleming & Conway Agency. She loves getting to know customers and working to help so questions get answered quickly. Amanda also helps take care of our commercial customers.

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Local events & news

Proudly Supporting Central Texas Food Bank

Our agency proudly joined Allstate agency owners, financial specialists and staff in May 2020 to raise funds for local food banks and meal programs, including Central Texas Food Bank, to help provide critical support in our community. In honor of our efforts, Central Texas Food Bank received a $20,000 Helping Hands Grant from The Allstate Foundation.

Supporting Texas Advocacy Project

Our team helped Texas Advocacy Project receive an Allstate Foundation Helping Hands Grant of $10,000 that will help the nonprofit continue to serve domestic violence survivors in our community. Domestic violence and financial abuse affect every community, including ours. Using tools provided through The Allstate Foundation, Texas Advocacy Project can help empower survivors on the path to safety and security. Thank you for donating to our supply drive!

Support for National Center for Missing and Exploited Children

We’re proud to join with our fellow Allstate agency owners to volunteer with National Center for Missing and Exploited Children. In honor of our service, the organization received an Allstate Foundation Helping Hands Grant of $20,000. The funds will support the organization in its mission to help prevent child abductions, locate missing children and stop child victimization. We’re proud to be among thousands of Allstate volunteers across the country helping local communities thrive.

Girl Scouts of Central Texas Receives Allstate Foundation Helping Hands Grant

I’m proud to give my time to help my local community thrive and enable people to realize their hopes and dreams. I recently volunteered at Girl Scouts of Central Texas to support its mission to help girls of Central Texas build character and confidence. To honor my volunteerism, The Allstate Foundation gave a $5,000 Helping Hands Grant to Girl Scouts of Central Texas.

National Center for Missing and Exploited Children Receives Allstate Foundation Helping Hands Grant

By volunteering at a charity golf tournament, we earned the National Center for Missing and Exploited Children a $17,000 Allstate Foundation Helping Hands grant that will aid the organization’s intentions to prevent abduction, exploitation and abuse of children. We see firsthand the opportunities and challenges facing our area, which is why we believe in the National Center for Missing and Exploited Children’s work. We’re proud to be among thousands of Allstate volunteers around the country who care for their communities by supporting important local causes.

Allstate Foundation Helping Hands Grant for The Cure Starts Now

The Cure Starts Now received a $44,000 Allstate Foundation Helping Hands grant in honor of our efforts to support Team Brock, named for the son of Allstate agency owner Melissa Fleming. Brock passed away in 2017 from DIPG, a rare form of pediatric brain cancer. Giving back to Austin through volunteerism is tremendously rewarding and gives our team a sense of fulfillment. We believe when we help others, our community can grow to be stronger and healthier, which is why we’re proud to support the work of The Cure Starts Now.

Top Commercial Producer with Allstate Business Insurance

In February, Kelly was honored to be recognized as a top commercial producer writing business insurance in Texas for her fifth year in a row. We would like to thank such a hard-working team and amazing customers for making this possible.

Speaking on Uninsured Drivers with CBS Austin

Melissa Fleming was interviewed by CBS Austin about the dangers of drivers in Texas who have damaged or fake temporary license plates. In 2017 200 fake license plates were spotted on Austin streets by the Austin Police Department. Melissa mentioned in her interview that accidents with uninsured drivers is something that they witness weekly. She explains that her agency can help get your policy updated so that you are covered in these unfortunate incidents.

Texas Advocacy Project Receives Allstate Foundation Helping Hands Grant

As a volunteer with Texas Advocacy Project, I recently helped the organization qualify for a $9,000 Allstate Foundation Helping Hands in the Community grant. The grant supports Texas Advocacy Project’s efforts to prevent domestic and dating violence. I see firsthand the opportunities and challenges facing our area, which is why I support the organization’s work. I’m proud to be one of the thousands of Allstate agency owners around the country who care for their communities by supporting important local causes.

Saying Thank You to Nurses Who Help Protect Lives Every Day

In September I joined my fellow Allstate agency owners in Austin to deliver pizzas and say thank you to the medical professionals at Dell Children’s Medical Center of Central Texas. In honor of Life Insurance Awareness month, I encourage Texans to schedule life insurance check-ups to make sure you’re protecting your family. Schedule your check-up with me today!
Frequently Asked Questions
What are your agency hours?
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Are you open on weekends?
Saturday: Closed
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: Spanish, English
Do you have more than one location?
Fleming & Conway Agency is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.


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