COVID-19: We remain committed to serving you. Learn more about our COVID-19 response.

Allstate Insurance Agency
Hauser & Lee Ins ServicesCastro Valley, CA


Office Hours

Day of the WeekHours
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
Available 24/7 at

3045 Grove Way
Castro Valley, CA 94546


Located west of the Grove Way & Center St intersection across from the 76 gas station.

Other Locations

Areas Served

Castro Valley, Hayward, San Leandro, San Lorenzo, Fremont, Newark, Union City, Oakland, Berkeley

Additional Contact

Fax: (510) 538-6003


English, Portuguese, Spanish
Hauser & Lee Ins Services: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agency: Meet Hauser & Lee Ins Services

Our family owned Allstate Insurance Agency has been serving fellow Californians for over 40 years. We help over 4000 families with their Insurance & Financial needs. Having been raised in Castro Valley, I have seen first hand how the Valley has grown and changed over the years. We consider our agency an integral part of the community. Our agency specializes in Auto Insurance, Home Insurance, Renters Insurance, Personal Umbrella Insurance, and Life Insurance. Our Mission is To Be The Best ... Serving customers by providing peace of mind & enriching their quality of life through the management of the risks they face.

I’m proud to work with a company who’s been serving satisfied customers for over 80 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise. In fact, their outstanding financial strength and superior claims service received an A+ (Superior) rating by A.M. Best. Quality service, strength and satisfaction – that’s something I’m glad to be a part of.

As a small business owner, I understand the importance of building a solid foundation for the future and developing long-lasting customer relationships. That’s why I’m committed to offering you the same level of service I’d expect from my own business dealings. When you leave my office, I hope you’ll feel confident, informed and satisfied in your choices. The way you should feel.

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years of
Years in the
Education dropdown expand/collapse
Bachelor of Arts-UC Berkeley - Physics
Bachelor of Arts-University of California at Berkeley Physics
Awards dropdown expand/collapse
Honor Ring-16 years
Allstate Financial Leader Award-6 years
National Conference Award-8 years
Circle of Champions-5 years
Civic Services
Civic Services dropdown expand/collapse
Chamber of Commerce

Our team

Darrell Lee

Agency Owner - Personal Financial Representative
Darrell have been an Allstate agent since 1987. He has a high level of insurance knowledge and experience in our agency.

Vic Hauser

Vic has over 41 years in the insurance industry and is an agent.

Natalie Ingram

Customer Service Agent
Natalie has been with our agency over 20 years and is very knowledgeable in Auto & Property policy changes

Charles Shelby

Senior Sales Agent
With over 28 years experience in insurance, Charles brings a wealth of knowledge to our agency. His primary focus is working with the customers to assist them with determining the correct coverage for their insurance needs.

Andrea Barreto

Sales Agent
Andrea has been with our agency for over 8 years. She is very knowledgeable in Auto and Property Insurance. Andrea is also well versed with our other carriers as well.

Steve Feldman

Life Insurance Salesperson
Steve handles Long Term Care, and Life Insurance for customers. He brings a wealth of knowledge and draws upon his experience to help develop a strategy for each individual customer and their family.

Scott Kishbaugh

Personal Financial Representative
Scott brings a wealth of knowledge as a Personal Financial Representative. He can help you prepare a strategy to achieve your financial goals. From Education to Retirement, his ongoing priority is to help you create a financial strategy to achieve the peace of mind you deserve.

Recent reviews

Loading reviews...
No reviews available for this agent.

Local events & news

Winner in the Allstate Field Goal Net Challenge

It was a thrill to see the ball fly through the uprights in the Allstate Field Goal Net Challenge at University of California! The successful 25-yard kick earned one fortunate fan $1,000 and two tickets to an upcoming game. Allstate also will donate $1,000 to the school’s general scholarship fund. I was on the field to congratulate the winner.

College Football Fun at University of California

I had a great time at the University of California game on Sept. 15. Before the game, fans visited the Allstate booth. I enjoyed meeting those who stopped by to share their thoughts on the game and ask insurance-related questions. Football season is Mayhem, and I’m excited to be part of it!

College Football Fun at University of California

If you’re going to the University of California football game on Sept. 15, take a few minutes to stop by the Allstate booth. Before the 3 p.m. kickoff, I’ll be on hand to greet fans, answer insurance-related questions and cheer on the team. I look forward to seeing you there!

Collecting Supplies for Tyrrell Elementary

Join me in helping our local teachers and students start the school year on track to succeed. Consider dropping off much-needed school supplies at my agency to benefit Tyrrell Elementary from now through Sept. 7. Your efforts will empower our local educators to focus on preparing for the academic year instead of worrying about critical supply needs! Click the “Learn More” link for details on the supplies that are needed.

Allstate Foundation Grant for Whitney Ranch Charitable Foundation

We are proud to have assisted Whitney Ranch Charitable Foundation by volunteering at its annual Strokes4Hope Golf Tournament. Because we support the cause of the organization, we helped them to also qualify for a $40,000 Allstate Foundation Helping Hands in the Community grant. The grant will help them to bring the community together through events and programs. We look forward to working with Whitney Ranch again!

Community Cause

We support many different local organizations through donations both with our time and financially. For more info on the groups with partner with, click Learn More!

Chelsea's Hope

Chelsea's Hope aims to bring awareness and support to individuals with Lafora disease and their families. Click Learn More for additional info.
Frequently Asked Questions
What are your agency hours?
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Are you open on weekends?
Saturday: Closed
Sunday: Closed
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Portuguese, Spanish
Do you have more than one location?
Hauser & Lee Ins Services is insurance licensed in the state(s) of Arizona and California. If you do not reside in the state(s) of Arizona or California, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

California Insurance License Name and Number: 0F41737 MILLENNIUM OAK INS & FINANCIAL SERVICES INC, 0738482 LEE, DARRELL

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.