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Allstate Insurance Agency
Hight-Doland AgencyLake Charles, LA

Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:00 PM
SatAvailable by appointment
After-hours appointments available.
Available 24/7 at

3405 Lake St
Lake Charles, LA 70605


Our office is located on the corner of Lake St and I-210. Across I-210 from Best Buy

Areas Served

Lake Charles Area, Welsh, Lake Arthur, Jennings, Moss Bluff, Sulphur, Westlake, DeRidder, DeQuincy, Louisiana, Texas

Additional Contact

Fax: (337) 474-2024
Hight-Doland Agency: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agency: Meet Hight-Doland Agency

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat

Our team

Jennifer James

Associate Agent
I have been in the insurance field for over 10 years and have been lucky enough to work for this agency since May 2016. Being from this area I can help you identify the common risks and help you choose the right amount of protection that fits your needs. I’m also here to help you adjust your coverage as your insurance needs change.
I believe customers are our top priority, so we will go the extra mile to help them stay informed and help protect the people and things they care about most!
I look forward to meeting you all and Earning your business for years to come.

Give me a call today!

Charles Cox

Personal Financial Representative
As a Personal Financial Representative in Lake Charles, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important –I can also help you prepare a strategy to achieve your financial goals.

Alisha Ashby

Office Manager
I am originally from Baton Rouge and have been with an Allstate agency for 14 years. I moved to the Lake Charles area in 2009 and immediately went to work with the Pat Hight Allstate Agency, now the Hight-Doland Agency. I am privileged to be a part of such a great team of agents who truly work hard every day to help protect customers. The thing I enjoy most about my career is assisting customers in managing the everyday risk that they face by helping them select the appropriate coverage to protect their family from life’s unexpected events.

Susan Sonnier

Associate Agent
I am originally from this area and moved back here in 2016 to be closer to family. I have worked in the insurance field since 2016 and I enjoy helping people feel secure knowing they have the coverage they need. Our team at Hight-Doland Allstate strives to provide the service that customers deserve.

Macie Chapman

Support Staff
I am originally from the small town of Oakdale, Louisiana and now a new resident of Lake Charles, LA. Shortly after moving to this area I found the Hight-Doland Allstate Agency and decided it was the perfect opportunity to continue my career. I love working with people and creating a relationship with customers as well as taking care of their needs. I am excited to grow with this company and cannot wait to work with you!

Shelagh Verrett

Associate Agent
I have worked in sales and customer service for over twenty years. My previous insurance experience has taught me how to build trusting relationships with customers. It has also assisted me in understanding and empathizing with people and their needs.
I became a resident of Lake Charles around 2015 and I have met many wonderful people an enjoy what SWLA has to offer.
I welcome you to call or come by for a quote, ask a question, or just say “Hi,” as I look forward to meeting each an every one of you!

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Frequently Asked Questions
What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Sunday: Closed
Are you open on weekends?
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English
Do you have more than one location?
No, this is our only location.
Hight-Doland Agency is insurance licensed in the state(s) of Louisiana and Texas. If you do not reside in the state(s) of Louisiana or Texas, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.


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