Allstate Insurance Agent
Hugo Valdes, Carrollton, TX

LUTCF, MBA

2501 N Josey Ln,

Ste 106

Carrollton, TX 75006

Call

(972) 242-2755to quote by phone

Call

(972) 242-2755to quote by phone

Call

(972) 242-2755to quote by phone

Call

(972) 242-2755to quote by phone

Select a product to get a quote

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	9:00 AM - 5:30 PM
Tue	9:00 AM - 5:30 PM
Wed	9:00 AM - 5:30 PM
Thu	9:00 AM - 5:30 PM
Fri	9:00 AM - 5:30 PM
Sat	Closed
Sun	Closed

Available 24/7 at

(972) 242-2755

2501 N Josey Ln,
Ste 106
Carrollton, TX 75006
US

Landmarks

Our office is conveniently located on the Southwest corner of Josey RD and George Bush FWY. Our office is located on a strip center behind the Chevron convenience store and Los Lupes Mexican Restaurant.

613 W Main St

Grand Prairie, TX 75050

Areas Served

Dallas, Carrollton TX, Irving TX, Addison TX, Flower Mound TX, Farmers Branch TX, University Park TX, Coppell TX, Frisco TX, The Colony TX, Hickory Creek TX, Highland Village TX

Additional Contact

Fax: (469) 340-0119

Languages

English, Spanish

Social

Hugo Valdes: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Hugo Valdes

Baylor Game Sponsorship

Products we offer:

Car Insurance Agent in Carrollton
Car Insurance Agent in Carrollton
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
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Home Insurance Agent in Carrollton
Home Insurance Agent in Carrollton
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in Carrollton
Condo Insurance Agent in Carrollton
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
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Renters Insurance Agent in Carrollton
Renters Insurance Agent in Carrollton
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Motorcycle Insurance Agent in Carrollton
Motorcycle Insurance Agent in Carrollton
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
get a quote
Business Insurance Agent in Carrollton
Business Insurance Agent in Carrollton
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Carrollton
Life Insurance Agent in Carrollton
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Carrollton
ATV Insurance Agent in Carrollton
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in Carrollton
Boat Insurance Agent in Carrollton
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

20+

Years of
Experience

20+

Years in the
Community

Your Local Allstate Team

Ramses Martinez

Office Manager

Ramses Martinez is an accomplished professional in the insurance industry, currently serving as the Office and Sales Manager for the Hugo Valdes Insurance Agency. With a lengthy insurance career of 15 years, Ramses has established himself as dedicated and knowledgeable, providing local experience on Allstate’s products and services.
In his role, Ramses primarily focuses on training and supporting the sales staff, helping see they possess the skills and knowledge necessary to excel in their roles. He brings a wealth of experience to the table, guiding the team in effectively selling and assisting customers with various insurance products, including home insurance, auto insurance, and life insurance.
One of Ramses' greatest passions is informing and helping people understand the value of insurance coverage. He takes pride in simplifying complex insurance concepts for customers, helping them make informed decisions and have the necessary protection for their assets and loved ones.
Ramses enjoys a variety of hobbies and activities. He has a deep love for ranching and enjoys his weekend building projects. Ramses is also an avid musician, playing his guitar and sharing his talents with others. Additionally, he loves to spend his spare time fishing.
Outside of work and hobbies, Ramses holds strong values and is a dedicated member of his local church community. He finds spiritual fulfillment in his faith and actively contributes to the betterment of his community.

Maria Acosta

Senior Service Licensed Agent

Maria Acosta is an experienced insurance specialist who has been an integral part of the Hugo Valdes Insurance agency for the past 8 years. She serves customers at both the Grand Prairie and Carrollton locations in Texas, utilizing her experience to provide exceptional service and tailored insurance solutions.

Maria's favorite part of her job is interacting with customers. She enjoys listening to their stories and experiencing the diversity of the individuals she serves. By understanding their unique needs and circumstances, Maria can assist them in making informed decisions and have a positive experience with the company.

Outside of her professional life, Maria is an avid dancer. Maria cherishes her faith and actively participates in her church community, finding strength and guidance in her spiritual journey. Family holds a special place in Maria's heart, and she loves how the Lord has blessed her with her large family. Spending quality time with her loved ones brings her happiness and serves as a source of strength and support in her life.

Raul Herrera

Senior Licensed Agent

Raul Herrera is a dedicated insurance professional with a passion for serving the community. He started his insurance career in 2017 and has since been an integral part of the Hugo Valdes Insurance Agency since his first day as an agent.
Specializing in Auto Insurance, Home Insurance, Motorcycle Insurance, Boat Insurance, and Umbrella Insurance, Allstate offers help with a comprehensive range of coverage options to meet customers' diverse needs.
Raul's favorite part of his job is informing the local community about insurance and explaining how it works. He takes pride in helping customers understand the importance of coverage and guiding them through the intricacies of policies. Furthermore, Raul is passionate about finding ways to save customers money without compromising their coverage, making insurance more accessible and affordable for the community he serves.
Outside of work, Raul is a loyal Dallas Cowboys fan, supporting his favorite football team with enthusiasm. He enjoys following the games, discussing team performance with fellow fans, and immersing himself in the excitement of the sport. Additionally, Raul is a proud cat owner!

Alan Galaviz

Senior Sales agent Specialist

Alan is an experienced insurance specialist who has been working in the insurance industry since 2021. He joined the agency in 2024, bringing providing local experience on Allstate products such as home insurance and auto insurance.
Alan takes pride in being able to help her community by providing valuable Allstate insurance solutions.
On a personal note, Alan is a huge sports fan and loves his Dallas Cowboys.

Delia Becerra

Licensed Agent

Delia Becerra

Licensed Agent

Allstate Insurance Agent Reviews

supratik banerji

Feb. 19, 2026

Agent Response

Thank you, Supratik, for your positive feedback! W

Thank you, Supratik, for your positive feedback! We're thrilled to know you're satisfied with our services. Your trust and support mean a lot to us. If you ever have any questions or need assistance, feel free to reach out.

carl pace

Feb. 17, 2026

Agent Response

Thank you, Carl, for your positive feedback! We're

Thank you, Carl, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support as a valued customer mean a lot to us. If you ever need assistance, feel free to reach out.

rafael nolosco aguilar

Jan. 1, 2026

Estoy satisfecho con usteds

candace callegan

Dec. 28, 2025

Very good experience when I contact the office always. So nice and helpful. They answer all my questions and are super t

Very good experience when I contact the office always. So nice and helpful. They answer all my questions and are super to work with.

jerome kasparek

Dec. 6, 2025

johnny coppedge

Dec. 5, 2025

carlos garza

Oct. 27, 2025

Muy bien

george j thadikkal

Oct. 23, 2025

alvaro nava

Oct. 11, 2025

gary wells

Oct. 3, 2025

caroline saynor

Jul. 30, 2025

christopher cleghorn

Mar. 28, 2025

Agent Response

Thanks for the feedback Chris. I am disappointed

Thanks for the feedback Chris. I am disappointed to get this mediocre grade but I always look at it as an opportunity to improve and learn form our clients. Give me a call at your convenience so I may learn if we can implement processes to improve client overall experience.

maria jimenez

Mar. 27, 2025

Agent Response

Thank you Maria, for giving us Feedback on our per

Thank you Maria, for giving us Feedback on our performance. We appreciate you and your feedback.

maria dominguez

Jan. 13, 2025

Agent Response

Thank you Maria. We appreciate serving you!

rosalba lopez

Oct. 31, 2024

Responsables profecionales

Agent Response

Eres muy amable. Gracias!

iraldo ricardo velazquez

Oct. 29, 2024

I feel very lucky with you.

Agent Response

Thank you Iraldo. That is one of the nicest busin

Thank you Iraldo. That is one of the nicest business compliments I have received in my 27 years of serving the community. Thank you!

pablo bonilla

Sep. 12, 2024

Disappointed with my auto policy agents wouldn’t help with lowering rates

Agent Response

Sorry to hear that Pablo. Cost of labor, car pri

Sorry to hear that Pablo. Cost of labor, car prices, and claims make a bad combination on prices. Most people are increasing deductibles and auto drafting and going paperless to help reduce costs. Thank you for your feedback.

rosalina martinez

Sep. 6, 2024

Agent Response

Glad to hear that your generally happy with our lo

Glad to hear that your generally happy with our local neighborhood office. We appreciate you.

myrna comstock

Aug. 27, 2024

I need my policy mailed to me

Agent Response

Thank you for your feedback Myrna. It looks like

Thank you for your feedback Myrna. It looks like your upset that you do not have your policy mailed to your home. When the policy was set up it was set up to be received my email. Many companies offer discounts if you receive communication electronically. This saves the company expenses and tree wastage too. We can order you a copy of your policy manually, so that you will not lose discount. Please contact us anytime if we can assist you with any insurance or business needs. We appreciate you.

hermes ariel pastorini

Aug. 25, 2024

Agent Response

??? Not too sure what this review is but we would

??? Not too sure what this review is but we would love to discuss it with you. We appreciate you.

Allstate Online Review Policy

Your Local Allstate Team

Ramses Martinez

Office Manager

Maria Acosta

Senior Service Licensed Agent

Raul Herrera

Senior Licensed Agent

Alan Galaviz

Senior Sales agent Specialist

Delia Becerra

Licensed Agent

Delia Becerra

Licensed Agent

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: Closed
Sunday: Closed

Are you open on weekends?

Saturday: Closed
Sunday: Closed

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish

Do you have more than one location?

613 W Main St, Grand Prairie, TX

Hugo Valdes is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®