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Allstate Insurance Agent
Jalene BergerRio Rancho, NM


Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
TueAvailable by appointment8:30 AM - 5:30 PM
WedAvailable by appointment8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:00 PM
SatAvailable by appointment
After-hours appointments available.
Available 24/7 at

4100 Southern Blvd SE,
Ste 3C
Rio Rancho, NM 87124


We are on the Southwest corner of Hwy 528 and Southern Blvd. Turn west onto Southern from Hwy 528, also known as Rio Rancho Blvd, and take the first left into the shopping center. We are two doors down from the Irish Pub, O'Hares.

Areas Served

Rio Rancho, Albuquerque, Corrales

Additional Contact

Fax: (505) 891-1805


English, Spanish
Jalene Berger: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Jalene Berger

I’ve been an agency owner serving the Rio Rancho community since September 1985 and have been at this location, on the Southwest corner of Highway 528 and Southern Boulevard, since 1998. I love Rio Rancho and have grown up with this community. I moved here when there were just about 10,000 people – now the community is over 70,000 strong.

It’s an honor to work in a community that has allowed my family and agency to thrive. As an Allstate representative, I like being involved with our local high schools. I’ve sponsored The Athlete of the Week in our local paper since 2007, for Cleveland and Rio Rancho high schools. In addition, I’ve hosted the Holiday Hoops Basketball Tournament at Rio Rancho High School since 2013. I’m also involved with the Boys & Girls Club of Central New Mexico, the Allstate Foundation Purple Purse and I’m on the board of directors for Haven House.

My staff and I enjoy giving back to the community as a team. The Berger Agency holds an annual customer appreciation event at the Premiere Cinema in Rio Rancho, working to enable relationships to grow beyond the insurance world. I facilitate a monthly financial workshop, providing information in the areas of insurance and budgets, for survivors of domestic abuse at Haven House. I want to help women transition back into society with the best financial situation and as much knowledge as possible. This workshop is fulfilling, and I’ll continue to do my best to help.

The Rio Rancho community was the perfect place for my husband and me to raise our children. My daughter is a respected attorney and my son is an officer in the Navy. I couldn’t be prouder of their accomplishments!

Everyone needs professional assistance in learning to manage their everyday risks. As an Allstate representative, I am the customer’s trusted Allstate agent. Together, we customize insurance and retirement products to fit the individual’s specific needs and are present to take care of those changing needs.

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years of
Years in the
Education dropdown expand/collapse
Bachelor of Arts-University of Michigan
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Honor Ring-20 years
Quality Agent-6 years
Allstate Leader's Forum-7 years
Circle of Champions-5 years
Inner Circle Elite-1 years
National Conference Award-10 years
Community Involvement
Community Involvement dropdown expand/collapse
Purple Purse
Sponsoring Rio rancho High School Holiday Hoops Tournament for 6 years running
Sponsor of Athlete of the week for Rio Rancho High School
Sponsor of Athlete of the week for Sue Cleveland High School
Boys and Girls Club of Rio Rancho
Board of Directors for Haven House Domestic Violence Shelter
Civic Services
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Member, Rio Rancho Chamber of Commerce
Industry Services
Industry Services dropdown expand/collapse
Teaching Financial Literacy Purple Purse Curriculum

Our team

Xochilt Candelaria

Licensed Sales Associate
Xochilt brings over 15 years of experience to The Berger Agency. Xochilt is fluent in Spanish and English!! She will assist you with policy choices and reviews.

Ketan Patel

Personal Financial Representative
Ketan has over 15 years experience in the industry. Ketan will help you with life insurance, retirement strategies, college strategies and many areas of taking care of your financial future!

Dennis McDaniel

Personal Financial Representative
Dennis will assist you with your family's financial future: life, retirement, college, and much more!

Jeannette Denison

Licensed Sales Producer
Jeannette has come back to The Berger Agency! Working in the insurance industry for 30+ years, she will assist you with your coverage and help you understand your billing and policy correspondence.

Suzanne Baca

Licensed Customer Service Specialist
Suzanne has been with The Berger Agency since 2007! Suzanne is our claim support specialist and service specialist. She will work to see that you are satisfied with your service experience at The Berger Agency Inc.

Tracie Montane

Licensed Sales Professional
Tracie has been servicing Allstate customers for over 20 years. She’ll be happy to review your existing policy and help you prepare for the unexpected.

Kelly Segovia

Director of Customer Service
Kelly runs the workflow of The Berger Agency. Most likely, she’ll be the first voice you hear, and she’s always smiling!

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Local events & news

Proudly Supporting Roadrunner Food Bank of New Mexico

Our agency proudly joined Allstate agency owners, financial specialists and staff in May 2020 to raise funds for local food banks and meal programs, including Roadrunner Food Bank of New Mexico, to help provide critical support in our community. In honor of our efforts, Roadrunner Food Bank of New Mexico received a $20,000 Helping Hands Grant from The Allstate Foundation.

Collecting Supplies for Brothers and Sisters Forever

My agency is committed to helping individuals in our community which is why we’re proud to support Brothers and Sisters Forever, a local organization that benefits the selfless men and women who put their lives on the line to protect our freedom. Brothers and Sisters Forever was created by a Vietnam War veteran and needs basic supplies such as clothing and hygiene products. Please stop by my agency and drop off items to support our local veterans!

Cookout to Support Haven House Rio Rancho

Our team enjoys being a part of the Rio Rancho community, and we were excited to be a part of the Mayor’s Barbeque at Haynes Park to help raise funds for and bring awareness to Haven House’s work. The barbeque included amazing food, children’s activities, a silent auction and a raffle. We were also able to meet many local families to discuss Allstate’s products. The money raised will go toward Haven House’s efforts to support domestic violence survivors.

Junior League of Albuquerque Receives Allstate Foundation Helping Hands Grant

By hosting a diaper drive, we earned Junior League of Albuquerque a $15,000 Allstate Foundation Helping Hands grant that will aid the organization’s intentions to develop the potential of women and promote volunteerism in the community. We see firsthand the opportunities and challenges facing our area, which is why we believe in Junior League of Albuquerque’s work. We’re proud to be one of thousands of Allstate volunteers around the country who care for their communities by supporting important local causes.

Haven House Receives Allstate Foundation Helping Hands Grant

Domestic violence is an issue affecting every community in the country, including ours. We recently helped Haven House receive a $17,000 Allstate Foundation Helping Hands in the Community grant to support the organization’s efforts to help women affected by domestic violence in the Rio Rancho community. Our agency also joined other Allstate agencies in the area to collect and donate supplies to Haven House. We’re proud to be one of thousands of Allstate agencies around the country rallying together to support domestic violence programs so they can help victims reclaim their independence.

Supporting Haven House through Purple Purse

Working with Haven House through the Allstate Foundation Purple Purse campaigns since 2014 is an opportunity that I’m very passionate about. Through my involvement, I have hosted career and lifestyle workshops in an effort to help domestic violence survivors get back on their feet. My agency wrapped several light poles in purple cloth as an opportunity to help the Rio Rancho community understand that domestic violence is an ongoing problem that we can work together to stand against and end.

Allstate Foundation Helping Hands Grant for Junior League of Albuquerque

To support our community, Junior League of Albuquerque recently received a $10,000 Allstate Foundation Helping Hands in the Community grant on behalf of a group of local Allstate agency owners. The agency owners also volunteered at JLA’s “Celebrate Your Success” graduation party for foster youth. Giving back to our local community through volunteerism is tremendously rewarding and gives our team a sense of purpose. We believe when we help others our communities are stronger and healthier, which is why we’re proud to support Junior League of Albuquerque work.
I along with 20 other agents rallied together to help Haven House received a $20,000 Allstate Foundation Helping Hands in the Community grant on our behalf to support the organization’s efforts to help women affected by domestic violence in the Albuquerque/Rio Rancho area. One in four women will experience domestic violence in her lifetime, and financial abuse is the number one reason why women stay in or return to abusive relationships. Thanks to our amazing community, my team alone collected $8,000 in cleaning and paper supplies. We’re committed to helping survivors in our community have the resources to get help and rebuild their lives, which is why we’re proud to support Haven House’s work.

Small Thanks with Google

I enjoy helping local families protect what matters most to them. I want to thank you for your business, loyalty and friendship — the Rio Rancho community is the reason I’m proud to be your Allstate agency. This feedback helps us to improve, and it's always great to hear how I have made a difference in your life. Thank you again for teaming with me for your insurance needs!

Allstate Foundation Helping Hands Grant for Haven House

I’m proud to be among a handful of Allstate representatives who came together to donate a new 2015 Chrysler 200 to Haven House through the Recycled Rides program. The car will be used to transport residents to various support services. Giving back to Albuquerque and Rio Rancho is tremendously rewarding and gives our team a sense of purpose. When we help others, our communities are stronger and healthier, so we’re proud to support Haven House’s work.

2019 Allstate Premier Agency

For consistently reaching high levels in customer service and business performance, our agency has been recognized by Allstate Insurance as a 2019 Premier Agency! The designation is earned by agencies that have delivered an accessible, knowledgeable and personal customer experience while achieving outstanding business results. We'd like to thank everyone in the Rio Rancho, Corrales, Bernalillo and Albuquerque communities who helped make this honor possible, and we look forward to continuing to help you protect what matters most.

Our Allstate Agency is 34 Years Old

Our Allstate agency opened its doors 34 years ago in September 1985. As we celebrate this anniversary, we’re reflecting on the wonderful relationships we’ve built in Rio Rancho and the surrounding area. Thank you for allowing us to help you protect the things that matter most!
Frequently Asked Questions
What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Sunday: Closed
Are you open on weekends?
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Do you have more than one location?
No, this is our only location.
Jalene Berger is insurance licensed in the state(s) of Idaho, New Mexico, and Texas. If you do not reside in the state(s) of Idaho, New Mexico, or Texas, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.
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