Allstate Insurance Agent
Jalene BergerRio Rancho, NM

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Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
TueAvailable by appointment8:30 AM - 5:30 PM
WedAvailable by appointment8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:00 PM
SatAvailable by appointment
SunClosed
After-hours appointments available.
Available 24/7 at

4100 Southern Blvd SE,
Ste 3c
Rio Rancho, NM 87124
US

Landmarks

We are on the Southwest corner of Hwy 528 and Southern Blvd. Turn west onto Southern from Hwy 528, also known as Rio Rancho Blvd, and take the first left into the shopping center. We are two doors down from the Irish Pub, O'Hares.

Areas Served

Rio Rancho, Albuquerque, Corrales

Additional Contact

Fax: (505) 891-1805
Jalene Berger: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Jalene Berger

I have lived in the Rio Rancho community since 1984. So, I was proud to open the doors to my agency here in 1985. I received my bachelor’s degree from the University of Michigan in 1984. Go Blue! I moved here when there were just about 10,000 people – now the community is over 80,000 strong. Having lived in the area for so many years, I take great pride in meeting others in the community and assisting them with their unique insurance needs. Every person has such an interesting story to tell and I enjoy taking the time to listen and learn.



I understand the importance of giving back to the community and staying involved in local organizations. Therefore, I am proud to sit on the Haven House Board of Directors since 2018. I’ve been serving Haven House Domestic Shelter since 2013 by sharing the Allstate Purple Purse financial literacy curriculum. I also serve on the Rio Rancho Chamber Board and help fellow business owners in the community. As an Allstate representative, I like being involved with our local high schools. I have sponsored Athlete of the Week for both high schools in Rio Rancho for over 10 years and help Rio Rancho High School with sponsorship for its annual Holiday Hoops tournament.



Outside of the agency, I love spending time with family and friends. My husband and I have been married since 1988 and have a daughter, Kylee, and a son, Charles. I am very proud of them; Kylee is a respected local attorney and Charles is a Navy Pilot. When I am not serving the Rio Rancho community and surrounding areas, I enjoy working out and interval training. As a University of Michigan graduate, I often travel to watch the Michigan Wolverines play football, basketball, hockey, or volleyball. I love cooking for my family. I often watch the hot air balloons fly along the river on the westside of Albuquerque, it is a beautiful sight to see.



At my office, we pride ourselves on providing excellent customer service to each person who walks through our doors. I strive to treat each customer the way I’d want to be treated – with respect and integrity. I welcome customers to call or visit our agency to see how we can assist with protecting auto, home, renters, boat, business and other insurance opportunities, as well as helping with life insurance and retirement.

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
30+
Years of
Experience
25+
Years in the
Community
Education
Education dropdown expand/collapse
Bachelor Of Arts-University of Michigan
Awards
Awards dropdown expand/collapse
Honor Ring-22 years
Quality Agent Award-6 years
Allstate Leader's Forum-8 years
Inner Circle Elite Award-2 years
Circle Of Champions Award-5 years
National Conference Award-10 years
Community Involvement
Community Involvement dropdown expand/collapse
Sponsor of Athlete of the week for Rio Rancho High School
Sponsor of Athlete of the week for Sue Cleveland High School
Boys and Girls Club of Rio Rancho
Board of Directors for Haven House Domestic Violence Shelter
Sponsoring Rio rancho High School Holiday Hoops Tournament for 8 years running
Purple Purse
Civic Services
Civic Services dropdown expand/collapse
Member, Rio Rancho Chamber of Commerce
Industry Services
Industry Services dropdown expand/collapse
Teaching Financial Literacy Purple Purse Curriculum
Appointment

Our team

Ketan Patel

Personal Financial Representative
Ketan has over 15 years experience in the industry. Ketan will help you with life insurance, retirement strategies, college strategies and many areas of taking care of your financial future!

Dennis McDaniel

Personal Financial Representative
Dennis will assist you with your family's financial future: life, retirement, college, and much more!

Suzanne Baca

Licensed Customer Service Specialist
Suzanne has been with The Berger Agency since 2007! Suzanne is our claim support specialist and service specialist. She will work to see that you are satisfied with your service experience at The Berger Agency Inc.

Tracie Montane

Licensed Sales Professional
Tracie has been servicing Allstate customers for over 20 years. She’ll be happy to review your existing policy and help you prepare for the unexpected.

Kelly Segovia

Director of Customer Service
Kelly runs the workflow of The Berger Agency. Most likely, she’ll be the first voice you hear, and she’s always smiling!

Jacqueline Butt

Licensed Sales Producer
Jacque joins the agency with enthusiasm to represent a great company and agency.

Amanda Martinez

Licensed Customer Care Professional

Netta Freeny Henderson

Licensed Sales Professional

Geremy Ortiz

Licensed Sales Professional

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Frequently asked questions
What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday:
Sunday: Closed
Are you open on weekends?
Saturday:
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English
Do you have more than one location?
No, this is our only location.
Jalene Berger is insurance licensed in the state(s) of New Mexico and Texas. If you do not reside in the state(s) of New Mexico or Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Allstate life insurance issued by Direct General Life Insurance Co., 911 Chestnut Street, Orangeburg SC 29115; Allstate Life Ins. Co. & Allstate Assurance Co., 3075 Sanders Rd, Northbrook IL 60062; American Heritage Life Ins. Co., 1776 American Heritage Life Dr., Jacksonville FL 32224. In New York, life insurance issued through Allstate Life Insurance Company of New York, Hauppauge NY. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.
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You Are Opting Into Texting With Your Allstate Agency
Mobile Terms & Conditions and Privacy Policy
  • Message frequency is recurring and may vary
  • Text STOP to cancel, text HELP for help
  • You agree to receive text messages at the number you designate
  • You authorize the delivery of autodialed marketing messages
  • You can revoke your consent at any time
  • Consent is not a condition of purchase
  • Message and data rates may apply
  • The mobile carriers are not liable for delayed or undelivered messages
  • Terms and Conditions are subject to change
  • Visit www.allstate.com/privacy for Allstate's privacy policy
Confirm