Xochilt Candelaria
Licensed Sales Associate
Xochilt brings over 15 years of experience to The Berger Agency. Xochilt is fluent in Spanish and English!! She will assist you with policy choices and reviews.
COVID-19: We remain committed to serving you. Learn more about our COVID-19 response.
Allstate Insurance Agent Jalene Berger, Rio Rancho, NM
Life Underwriter Training Council Fellow
(505) 891-1780available 24/724/7
You Are Opting Into Texting With Your Allstate Agency
Mobile Terms & Conditions and Privacy Policy
- Message frequency is recurring and may vary
- Text STOP to cancel, text HELP for help
- You agree to receive text messages at the number you designate
- You authorize the delivery of autodialed marketing messages
- You can revoke your consent at any time
- Consent is not a condition of purchase
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- The mobile carriers are not liable for delayed or undelivered messages
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- Visit www.allstate.com/privacy for Allstate's privacy policy
| Day of the Week | Hours |
|---|---|
| Mon | 8:30 AM - 5:30 PM |
| Tue | Available by appointment8:30 AM - 5:30 PM |
| Wed | Available by appointment8:30 AM - 5:30 PM |
| Thu | 8:30 AM - 5:30 PM |
| Fri | 8:30 AM - 5:00 PM |
| Sat | Available by appointment |
| Sun | Closed |
After-hours appointments available.
Available 24/7 at
(505) 891-1780
4100 Southern Blvd SE, Ste 3c Rio Rancho, NM 87124 US
Landmarks
We are on the Southwest corner of Hwy 528 and Southern Blvd. Turn west onto Southern from Hwy 528, also known as Rio Rancho Blvd, and take the first left into the shopping center. We are two doors down from the Irish Pub, O'Hares.
Areas Served
Rio Rancho, Albuquerque, Corrales
Additional Contact
Fax: (505) 891-1805
Toll Free: (877) 891-1780
Languages
English, Spanish
Jalene Berger: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck
Local Allstate Agent: Meet Jalene Berger
I have lived in the Rio Rancho community since 1984. So, I was proud to open the doors to my agency here in 1985. I received my bachelor’s degree from the University of Michigan in 1984. Go Blue! I moved here when there were just about 10,000 people – now the community is over 80,000 strong. Having lived in the area for so many years, I take great pride in meeting others in the community and assisting them with their unique insurance needs. Every person has such an interesting story to tell and I enjoy taking the time to listen and learn.
I understand the importance of giving back to the community and staying involved in local organizations. Therefore, I am proud to sit on the Haven House Board of Directors since 2018. I’ve been serving Haven House Domestic Shelter since 2013 by sharing the Allstate Purple Purse financial literacy curriculum. I also serve on the Rio Rancho Chamber Board and help fellow business owners in the community. As an Allstate representative, I like being involved with our local high schools. I have sponsored Athlete of the Week for both high schools in Rio Rancho for over 10 years and help Rio Rancho High School with sponsorship for its annual Holiday Hoops tournament.
Outside of the agency, I love spending time with family and friends. My husband and I have been married since 1988 and have a daughter, Kylee, and a son, Charles. I am very proud of them; Kylee is a respected local attorney and Charles is a Navy Pilot. When I am not serving the Rio Rancho community and surrounding areas, I enjoy working out and interval training. As a University of Michigan graduate, I often travel to watch the Michigan Wolverines play football, basketball, hockey, or volleyball. I love cooking for my family. I often watch the hot air balloons fly along the river on the westside of Albuquerque, it is a beautiful sight to see.
At my office, we pride ourselves on providing excellent customer service to each person who walks through our doors. I strive to treat each customer the way I’d want to be treated – with respect and integrity. I welcome customers to call or visit our agency to see how we can assist with protecting auto, home, renters, boat, business and other insurance opportunities, as well as helping with life insurance and retirement.
Products we offer:
Auto Home Condo Renters Motorcycle Business Life ATV Boat
30+
Years of
Experience
Experience
25+
Years in the
Community
Community
EducationEducation dropdown expand/collapse
Bachelor of Arts-University of Michigan
AwardsAwards dropdown expand/collapse
Honor Ring-20 years
Quality Agent-6 years
Allstate Leader's Forum-7 years
Circle of Champions-5 years
Inner Circle Elite-1 years
National Conference Award-10 years
Community InvolvementCommunity Involvement dropdown expand/collapse
Purple Purse
Sponsoring Rio rancho High School Holiday Hoops Tournament for 6 years running
Sponsor of Athlete of the week for Rio Rancho High School
Sponsor of Athlete of the week for Sue Cleveland High School
Boys and Girls Club of Rio Rancho
Board of Directors for Haven House Domestic Violence Shelter
Civic ServicesCivic Services dropdown expand/collapse
Member, Rio Rancho Chamber of Commerce
Industry ServicesIndustry Services dropdown expand/collapse
Teaching Financial Literacy Purple Purse Curriculum
Our team
Ketan Patel
Personal Financial Representative
Ketan has over 15 years experience in the industry. Ketan will help you with life insurance, retirement strategies, college strategies and many areas of taking care of your financial future!
Dennis McDaniel
Personal Financial Representative
Dennis will assist you with your family's financial future: life, retirement, college, and much more!
Jeannette Denison
Licensed Sales Producer
Jeannette has come back to The Berger Agency! Working in the insurance industry for 30+ years, she will assist you with your coverage and help you understand your billing and policy correspondence.
Suzanne Baca
Licensed Customer Service Specialist
Suzanne has been with The Berger Agency since 2007! Suzanne is our claim support specialist and service specialist. She will work to see that you are satisfied with your service experience at The Berger Agency Inc.
Tracie Montane
Licensed Sales Professional
Tracie has been servicing Allstate customers for over 20 years. She’ll be happy to review your existing policy and help you prepare for the unexpected.
Kelly Segovia
Director of Customer Service
Kelly runs the workflow of The Berger Agency. Most likely, she’ll be the first voice you hear, and she’s always smiling!
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Local events & news
Proudly Supporting Roadrunner Food Bank of New Mexico
Our agency proudly joined Allstate agency owners, financial specialists and staff in May 2020 to raise funds for local food banks and meal programs, including Roadrunner Food Bank of New Mexico, to help provide critical support in our community. In honor of our efforts, Roadrunner Food Bank of New Mexico received a $20,000 Helping Hands Grant from The Allstate Foundation.
Collecting Supplies for Brothers and Sisters Forever
My agency is committed to helping individuals in our community which is why we’re proud to support Brothers and Sisters Forever, a local organization that benefits the selfless men and women who put their lives on the line to protect our freedom. Brothers and Sisters Forever was created by a Vietnam War veteran and needs basic supplies such as clothing and hygiene products. Please stop by my agency and drop off items to support our local veterans!
Cookout to Support Haven House Rio Rancho
Our team enjoys being a part of the Rio Rancho community, and we were excited to be a part of the Mayor’s Barbeque at Haynes Park to help raise funds for and bring awareness to Haven House’s work. The barbeque included amazing food, children’s activities, a silent auction and a raffle. We were also able to meet many local families to discuss Allstate’s products. The money raised will go toward Haven House’s efforts to support domestic violence survivors.
Junior League of Albuquerque Receives Allstate Foundation Helping Hands Grant
By hosting a diaper drive, we earned Junior League of Albuquerque a $15,000 Allstate Foundation Helping Hands grant that will aid the organization’s intentions to develop the potential of women and promote volunteerism in the community. We see firsthand the opportunities and challenges facing our area, which is why we believe in Junior League of Albuquerque’s work. We’re proud to be one of thousands of Allstate volunteers around the country who care for their communities by supporting important local causes.
Haven House Receives Allstate Foundation Helping Hands Grant
Domestic violence is an issue affecting every community in the country, including ours. We recently helped Haven House receive a $17,000 Allstate Foundation Helping Hands in the Community grant to support the organization’s efforts to help women affected by domestic violence in the Rio Rancho community. Our agency also joined other Allstate agencies in the area to collect and donate supplies to Haven House. We’re proud to be one of thousands of Allstate agencies around the country rallying together to support domestic violence programs so they can help victims reclaim their independence.
Supporting Haven House through Purple Purse
Working with Haven House through the Allstate Foundation Purple Purse campaigns since 2014 is an opportunity that I’m very passionate about. Through my involvement, I have hosted career and lifestyle workshops in an effort to help domestic violence survivors get back on their feet. My agency wrapped several light poles in purple cloth as an opportunity to help the Rio Rancho community understand that domestic violence is an ongoing problem that we can work together to stand against and end.
Allstate Foundation Helping Hands Grant for Junior League of Albuquerque
To support our community, Junior League of Albuquerque recently received a $10,000 Allstate Foundation Helping Hands in the Community grant on behalf of a group of local Allstate agency owners. The agency owners also volunteered at JLA’s “Celebrate Your Success” graduation party for foster youth. Giving back to our local community through volunteerism is tremendously rewarding and gives our team a sense of purpose. We believe when we help others our communities are stronger and healthier, which is why we’re proud to support Junior League of Albuquerque work.
I along with 20 other agents rallied together to help Haven House received a $20,000 Allstate Foundation Helping Hands in the Community grant on our behalf to support the organization’s efforts to help women affected by domestic violence in the Albuquerque/Rio Rancho area. One in four women will experience domestic violence in her lifetime, and financial abuse is the number one reason why women stay in or return to abusive relationships. Thanks to our amazing community, my team alone collected $8,000 in cleaning and paper supplies. We’re committed to helping survivors in our community have the resources to get help and rebuild their lives, which is why we’re proud to support Haven House’s work.
Small Thanks with Google
I enjoy helping local families protect what matters most to them. I want to thank you for your business, loyalty and friendship — the Rio Rancho community is the reason I’m proud to be your Allstate agency. This feedback helps us to improve, and it's always great to hear how I have made a difference in your life. Thank you again for teaming with me for your insurance needs!
Allstate Foundation Helping Hands Grant for Haven House
I’m proud to be among a handful of Allstate representatives who came together to donate a new 2015 Chrysler 200 to Haven House through the Recycled Rides program. The car will be used to transport residents to various support services. Giving back to Albuquerque and Rio Rancho is tremendously rewarding and gives our team a sense of purpose. When we help others, our communities are stronger and healthier, so we’re proud to support Haven House’s work.
2019 Allstate Premier Agency
For consistently reaching high levels in customer service and business performance, our agency has been recognized by Allstate Insurance as a 2019 Premier Agency! The designation is earned by agencies that have delivered an accessible, knowledgeable and personal customer experience while achieving outstanding business results. We'd like to thank everyone in the Rio Rancho, Corrales, Bernalillo and Albuquerque communities who helped make this honor possible, and we look forward to continuing to help you protect what matters most.
Our Allstate Agency is 34 Years Old
Our Allstate agency opened its doors 34 years ago in September 1985. As we celebrate this anniversary, we’re reflecting on the wonderful relationships we’ve built in Rio Rancho and the surrounding area. Thank you for allowing us to help you protect the things that matter most!
Frequently Asked Questions
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday:
Sunday: Closed
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday:
Sunday: Closed
Saturday:
Sunday: Closed
Sunday: Closed
Yes, we have text messaging services.
We have staff members available who speak the following languages: English, Spanish
No, this is our only location.
Jalene Berger is insurance licensed in the state(s) of New Mexico and Texas. If you do not reside in the state(s) of New Mexico or Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.
Check the background of this firm on FINRA's BrokerCheck website.
Contact
You Are Opting Into Texting With Your Allstate Agency
Mobile Terms & Conditions and Privacy Policy
- Message frequency is recurring and may vary
- Text STOP to cancel, text HELP for help
- You agree to receive text messages at the number you designate
- You authorize the delivery of autodialed marketing messages
- You can revoke your consent at any time
- Consent is not a condition of purchase
- Message and data rates may apply
- The mobile carriers are not liable for delayed or undelivered messages
- Terms and Conditions are subject to change
- Visit www.allstate.com/privacy for Allstate's privacy policy