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Allstate Insurance Agent
James E TownsAddison, IL

Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:00 PM
SatAvailable by appointment9:00 AM - 1:00 PM
SunAvailable by appointment
After-hours appointments available.
Available 24/7 at

221 E Lake St,
Ste 201
Addison, IL 60101


Two story red brick building South side of Lake Street 2 blocks West of Villa/Wood Dale Road

Areas Served

Wisconsin, Indiana

Additional Contact

Fax: (630) 834-4321


English, Spanish
James E Towns: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet James E Towns

As a Personal Financial Representative living in Addison for 50 years with my wife and 3 children I know many local families. My knowledge and understanding of the people in this community help me provide over 10000 customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important – your family, home, car and more. I’m also here to help you prepare a strategy to achieve your financial goals.

One of the things I like best about representing Allstate is the variety of products and services I can offer customers. More than insurance, I can offer a variety of solutions to address their financial needs – such as saving for a child’s education or retirement.

As your Allstate agent, I can help you understand how the choices you make – such as the car you drive – affect your insurance rate. I’m committed to helping you get your appropriate level of protection and make it easy to do business with Allstate.

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years of
Years in the
Education dropdown expand/collapse
Bachelor of Business Administration-University of Saint Francis
Awards dropdown expand/collapse
Dick McKenna Good Hands Legacy Award-26 years
Allstate Hall Of Fame-20 years
Agency Achievement Award-6 years
Allstate Financial Leader Award-20 years
Honor Ring-24 years
Community Involvement
Community Involvement dropdown expand/collapse
Addison School District 4, Vice President
Addison Girls Sports Program
Addison Rec Club
Civic Services
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Knights of Columbus
Industry Services
Industry Services dropdown expand/collapse
Agency Executive Council
Former member Allstate's National Advisory Board

Our team

Mike O'Shea

Operation Manager
Mike has been in the insurance industry for 30 years and is the leader of the agencies.

Caitlin Gallagher

Customer Care Specialist
Caitlin has been with the agency for 7 years. Caitlin is likely the first to answer the phone and meet the needs of the customer. Don't be surprised if Caitlin asks if you have enough life insurance to help protect your family! She is passionate about assisting customers with their protection needs.

Janette Gonzalez

Customer Care Specialist
Janette is here to assist with your needs. She is also fluent in Spanish to help a wider range of customers.

Joe Bublitz

Licensed Insurance Sales
Joe focuses on new customer acquisitions. Excellent at reviewing customers needs and helping design coverage for them.

Laurie Peters

Office Manager
Laurie is a valuable member of the team for 15 years. Dedicated and caring person we are lucky to have her.

Melanie Crandall

Licensed Sales Producer
Melanie has been representing Allstate over 20 years and has extensive experience in the insurance industry. Her number one priority is to help provide the best insurance for an affordable price.

Recent reviews

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Local events & news

The Allstate Family was happy to help the Northern Illinois Food Bank

We at Allstate try every day to make the world around us better, we hope that helping the Northern Illinois Food Bank fight hunger accomplishes just that.

We Strive For 5!

Here is a word cloud of our reviews over the month of November. We appreciate the customers and we want to provide the best service possible as an agency.
Frequently Asked Questions
What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Are you open on weekends?
Saturday: 9:00 AM - 1:00 PM
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Do you have more than one location?
No, this is our only location.
James E Towns is insurance licensed in the state(s) of Illinois, Missouri, Texas, and Wisconsin. If you do not reside in the state(s) of Illinois, Missouri, Texas, or Wisconsin, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.


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