Allstate Insurance Agency
Windy Ridge Insurance Agency, Norton Shores, MI

5843 Harvey St

Norton Shores, MI 49444

Call

(231) 799-2222to quote by phone

Call

(231) 799-2222to quote by phone

Call

(231) 799-2222to quote by phone

Call

(231) 799-2222to quote by phone

Select a product to get a quote

Landlords & Hosts insurance

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	9:00 AM - 5:30 PM
Tue	9:00 AM - 5:30 PM
Wed	9:00 AM - 5:30 PM
Thu	9:00 AM - 5:30 PM
Fri	9:00 AM - 5:00 PM
Sat	Closed
Sun	Closed

Available 24/7 at

(231) 799-2222

5843 Harvey St
Norton Shores, MI 49444
US

Landmarks

Located in the Strip Mall on the South West corner of Harvey & Mount Garfield

Areas Served

Muskegon, Norton Shores, Grand Rapids

Languages

English

Windy Ridge Insurance Agency: Allstate Insurance

Local Allstate Agency: Meet Windy Ridge Insurance Agency

I’ve gotten to know many local families as an Allstate agent in Norton Shores. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Norton Shores – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Norton Shores residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

Products we offer:

Car Insurance Agent in Norton Shores
Car Insurance Agent in Norton Shores
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer underinsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, additional replacement protection coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
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Home Insurance Agent in Norton Shores
Home Insurance Agent in Norton Shores
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in Norton Shores
Condo Insurance Agent in Norton Shores
Helps protect the portion of your condo, co-op or townhome you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
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Renters Insurance Agent in Norton Shores
Renters Insurance Agent in Norton Shores
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
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Landlords & Hosts Insurance Agent in Norton Shores
Landlords & Hosts Insurance Agent in Norton Shores
Helps protect the structure of your rental property, from covered accidents such as fire, wind/hail, vandalism and more. It also offers protection for the liability you might face as an owner. Let’s chat about the right coverage for your additional property!
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Motorcycle Insurance Agent in Norton Shores
Motorcycle Insurance Agent in Norton Shores
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage, and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
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Business Insurance Agent in Norton Shores
Business Insurance Agent in Norton Shores
Commercial insurance protects your small business, your livelihood. Instead of having one policy for your business personal property/building then another for the liability, a BOP combines both policies into one. In addition to these basic coverages, commerical insurance can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business, and your employees.
Life Insurance Agent in Norton Shores
Life Insurance Agent in Norton Shores
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Norton Shores
ATV Insurance Agent in Norton Shores
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
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Boat Insurance Agent in Norton Shores
Boat Insurance Agent in Norton Shores
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

10+

Years of
Experience

30+

Years in the
Community

Your Local Allstate Team

Deborah Poff

Operations Manager

Deborah Poff is the Operations Manager at Windy Ridge Insurance Agency with more than 33 years of experience in the insurance industry. Licensed in Property & Casualty and Life, Health insurance, she oversees agency operations and is dedicated to creating efficient processes while delivering exceptional service to customers and supporting the agency team.

Outside of work, Deborah enjoys boating, fishing, spending time outdoors, and watching sports or a good TV show.

Chase Geier

Licensed Sales Producer

Chase is passionate about helping individuals and families find insurance solutions that provide confidence and peace of mind. He is committed to delivering personalized service, building lasting relationships, and making the insurance process straightforward and stress-free. Chase enjoys helping customers understand their options so they can make coverage decisions.

Outside of work, Chase enjoys watching sports, fishing, playing golf, and spending time outdoors with his girlfriend and their dog.

Anthony "AJ" Rimpson

Licensed Sales Producer

AJ is passionate about helping individuals and families find insurance solutions that fit their needs and budget. He is committed to providing honest guidance, personalized service, and making the insurance process simple and easy to understand. Anthony enjoys building lasting relationships and helping customers feel confident in their coverage.

Outside of work, Anthony enjoys spending time with his dogs while focusing on personal growth, business development, and financial education.

Kristan Karafa

Licensed Customer Support/Billing

Kristan Karafa is dedicated to providing accurate, dependable support and exceptional customer service. With several years of insurance industry experience, she helps customers navigate billing questions and account needs with care, responsiveness, and attention to detail. Kristan is committed to making every interaction as smooth and stress-free as possible.

Outside of work, Kristan enjoys spending time with her family, staying active, and making the most of everyday moments—including running the occasional 10K.

Undra Brown

Licensed Customer Support

Undra is passionate about helping individuals and families find insurance solutions that fit their unique needs. With a customer-first approach, Undra is committed to making insurance easy to understand while providing personalized guidance and exceptional service. Building lasting relationships and helping customers feel confident in their coverage are at the heart of everything Undra does.

Outside of work, Undra enjoys spending time with his dog, exploring nature, and studying foreign languages.

Linda Cooper

Licensed Customer Support

Linda Cooper has more than 25 years of insurance experience and is passionate about helping customers understand their coverage and make informed insurance decisions. Known for her friendly, approachable style, she is committed to providing exceptional customer service and building lasting relationships with the individuals and families she serves.

Outside of work, Linda enjoys ballroom and swing dancing, reading, lifelong learning, and being active in her church community.

April Puente

Licensed Sales Producer

April has nearly 20 years of insurance experience and has been a valued member of the Insurance team for more than nine years. She is passionate about helping individuals and families understand their coverage options and find insurance solutions that fit their unique needs. Known for her friendly, relationship-focused approach, April is committed to providing exceptional service and helping customers feel confident in their insurance decisions.

Outside of work, April enjoys spending time with her husband, their three children, and their dog while making the most of everything West Michigan has to offer.

Mason Wynn

Licensed Customer Support

Mason is dedicated to delivering exceptional customer service. He enjoys helping customers navigate their insurance needs, providing clear guidance, and helping every interaction be a positive experience.

Outside of work, Mason enjoys staying active at the gym, training in Brazilian Jiu-Jitsu, and spending time at the beach.

Haley Eversman

Licensed Sales Producer

Haley Eversman is a Licensed Sales Producer at the Agency with more than 10 years of experience in the insurance industry. She is passionate about helping individuals and families find the right coverage while making insurance easy to understand. Known for her friendly, customer-focused approach, Haley is dedicated to building lasting relationships and delivering exceptional service.

Outside of work, she enjoys spending time with her two daughters, exploring local parks and beaches, thrifting, and relaxing with friends over an iced coffee.

Missy Fox

Licensed Sales Producer/Customer Support

Missy has more than 27 years of insurance experience and is passionate about helping customers find options, providing personalized insurance solutions, and delivering exceptional customer service. She values building lasting relationships and takes pride in helping individuals and families feel confident in their coverage.

Outside of the office, Missy enjoys spending time with family and friends and appreciating everything Michigan has to offer.

Angel Spytma

Licensed Sales Producer

Angel is passionate about helping individuals and families protect what matters most. With several years of insurance experience, she is committed to providing personalized guidance, building lasting relationships, and making insurance easy to understand. Angel takes pride in helping customers feel confident that they have the right coverage for every stage of life.

Outside of work, Angel enjoys spending time with her family and being actively involved in her church.

Joshua Lummen

Licensed Sales Producer

Joshua Lummen is a Licensed Sales Producer at Windy Ridge Insurance Agency who enjoys helping customers protect what matters most. He takes a personalized approach to understanding each customers needs and works to find coverage options that fits their lifestyle and goals. Joshua is known for his friendly attitude, honest guidance, and commitment to delivering a positive customer experience.

Outside of work, he enjoys coaching youth wrestling, working on vehicles, camping with his family, and supporting his local community.

Brock Luttrull

Sales Manager

Brock Luttrull is the Sales Manager at the Agency's Norton Shores location and is licensed in Personal Lines insurance. With more than three years of industry experience, he focus' on auto, home, renters, boat, motorcycle, ORV, and umbrella coverage. Brock is committed to supporting customers, developing his team, and delivering an outstanding customer experience.

Outside of work, he enjoys golfing, boating, spending time with family and friends, and relaxing around a campfire or a game of cornhole.

Hannah Jones

Licensed Customer Support

Hannah is passionate about helping individuals and families protect what matters most with insurance solutions tailored to their needs. She is committed to providing personalized service, building lasting relationships, and making the insurance process simple and easy to understand. Hannah takes pride in helping customers feel confident in their coverage every step of the way.

Outside of work, Hannah enjoys spending time with family and friends, caring for her three rescue dogs, and supporting Operation Solo, a local organization that helps families care for their pets during difficult times.

Aylah Ronfeldt

Licensed Sales Producer

Aylah Ronfeldt is passionate about helping individuals and families find insurance solutions that fit their needs. She is committed to providing friendly, personalized service and making the insurance process simple, clear, and easy to understand. Aylah enjoys building lasting relationships and helping customers feel confident in their coverage.

Outside of work, Aylah enjoys Brazilian Jiu-Jitsu, ice hockey, hunting, fishing, spending time outdoors with family and friends, and volunteering with her local church youth group.

Landry Tharp

Licensed Sales Producer

Landry Tharp is passionate about helping individuals and families find insurance solutions that fit their unique needs. With a friendly, customer-first approach, Landry takes the time to build lasting relationships and make the insurance process simple, clear, and stress-free.

Outside of work, Landry enjoys exploring Michigan, spending time outdoors, and experiencing everything the local community has to offer.

Makayla Davis

Licensed Sales Producer

Makayla Davis is a Licensed Sales Producer at Windy Ridge Insurance Agency who is passionate about helping individuals and families find the right coverage with confidence. Known for her friendly, personalized approach, she is committed to making insurance simple and providing exceptional customer service.

Outside of work, Makayla enjoys spending time with her husband and two dogs, reading, golfing, fishing, and camping.

Allstate Insurance Agent Reviews

amy deleeuw

Nov. 13, 2026

james barclay

Nov. 13, 2026

Thank you James for helping me get set up but my rate has exceeded what I was paying at State Farm. So lm searching.

wayne pickler

Nov. 6, 2026

Agent Response

Thank you, Wayne, for your positive feedback! We'r

Thank you, Wayne, for your positive feedback! We're thrilled to hear that you're satisfied with our services. At Windy Ridge Insurance Agency, we strive to provide reliable and trustworthy support to all our clients. We appreciate your trust in us!

michael buth

Oct. 28, 2026

Agent Response

Thank you, Michael, for your 5-star review! We're

Thank you, Michael, for your 5-star review! We're thrilled to hear that you're satisfied with our services. As a valued customer, your trust means a lot to us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!

richard swick

Oct. 28, 2026

You guys were great about my insurance claim. And adding my fort story I had, I don't have a complaint there. It just fr

You guys were great about my insurance claim. And adding my fort story I had, I don't have a complaint there. It just frustrating when you send the money and then the mortgage company wants to hold it. And make you kiss their a** to get it. That's really the depressing when I had everything here. And had everything done, and they still made me feel like I had to kiss their a**. And respect them in the morning to get my money, but that's not you guys. You guys were really good about taking care of the claim and every

Agent Response

Hi Richard, thank you for sharing your experience

Hi Richard, thank you for sharing your experience and for being a valued customer. We're glad to hear you were satisfied with how we handled your insurance claim. We understand the frustration with the mortgage company's process and appreciate your patience. If you have any further concerns, feel free to reach out to jameshodges4@allstate.com. We're here to help!

doris hines

Oct. 24, 2026

What do you mean by how did I feel as though it is past tense.

Agent Response

Thank you for sharing your thoughts, Doris. We app

Thank you for sharing your thoughts, Doris. We appreciate your feedback and understand the importance of clear communication. If you have any further questions or concerns, please feel free to reach out to jameshodges4@allstate.com.

katherine shoemaker

Oct. 23, 2026

Agent Response

Thank you, Katherine, for your wonderful feedback

Thank you, Katherine, for your wonderful feedback and for being a valued customer. We're thrilled to hear that you had a positive experience with Windy Ridge Insurance Agency. Your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out.

bradley deacon

Oct. 20, 2026

The former folks were not impressive; always new people. I have not seen any change - got the notices about setting up a

The former folks were not impressive; always new people. I have not seen any change - got the notices about setting up a review and did so. I got a reminder of the appointment but then no one called.
Auto insurance is up soon. If I have to call again this time to get proof in insurance mailed to me I will be very disappointed.

Agent Response

Hi Bradley, I’m sorry to hear about your experie

Hi Bradley, I’m sorry to hear about your experience with the appointment and the issues you've faced. We value your feedback and want to ensure a better experience. Please reach out to jameshodges4@allstate.com so we can address your concerns promptly. Thank you for your patience.

aaron harry

Oct. 18, 2026

Agent Response

Thank you, Aaron, for your positive feedback! We'r

Thank you, Aaron, for your positive feedback! We're thrilled to hear that you're satisfied with our services. At Windy Ridge Insurance Agency, we strive to provide reliable and trustworthy support to all our clients. If you ever need assistance, feel free to reach out.

patricia mullins

Oct. 17, 2026

Agent Response

Thank you, Patricia, for your feedback and for bei

Thank you, Patricia, for your feedback and for being a valued customer. We're glad to hear you had a positive experience with us. If you have any suggestions for improvement or further questions, please feel free to reach out to jameshodges4@allstate.com. Your satisfaction is important to us.

belinda boucher

Oct. 13, 2026

Agent Response

Hi Belinda, thank you for sharing your feedback. I

Hi Belinda, thank you for sharing your feedback. I'm sorry to hear about your experience. We strive to provide reliable service and would like to understand your concerns better. Please reach out to jameshodges4@allstate.com so we can assist you further.

franklin darling

Oct. 11, 2026

Agent Response

Hi Franklin, I'm sorry to hear about your experien

Hi Franklin, I'm sorry to hear about your experience. We value your feedback and want to address your concerns. Please reach out to jameshodges4@allstate.com so we can assist you further. Thank you for being a part of our community.

robert jerry

Sep. 25, 2026

I’ve had very good experience with them every incident that I’ve had or question that I’ve had has been dealt with

I’ve had very good experience with them every incident that I’ve had or question that I’ve had has been dealt with very promptly and professionally

Agent Response

Thank you, Robert, for your kind words and for bei

Thank you, Robert, for your kind words and for being a valued customer. We are pleased to learn that you have had positive experiences with our prompt and professional service. Your trust is greatly appreciated, and we are here to assist you whenever needed.

lisa bethke

Sep. 15, 2026

good

Agent Response

Thank you for your feedback, Lisa. We appreciate y

Thank you for your feedback, Lisa. We appreciate your input and are always striving to improve our services. If you have any specific concerns or suggestions, please feel free to reach out to jameshodges4@allstate.com. Your satisfaction is important to us.

carla lemieux

Sep. 15, 2026

Agent Response

Thank you, Carla, for your feedback and for being

Thank you, Carla, for your feedback and for being a valued customer. We're glad to hear you had a positive experience with us. If you have any further questions or need assistance, feel free to reach out to jameshodges4@allstate.com. Your satisfaction is important to us.

beverly willis

Sep. 4, 2026

Agent Response

Thank you, Beverly, for your positive feedback and

Thank you, Beverly, for your positive feedback and for being a valued customer of Windy Ridge Insurance Agency. We're thrilled to hear about your satisfaction with our services. If you have any suggestions or further feedback, feel free to reach out to jameshodges4@allstate.com. We appreciate your trust in us!

Allstate Online Review Policy

Your Local Allstate Team

Deborah Poff

Operations Manager

Chase Geier

Licensed Sales Producer

Anthony "AJ" Rimpson

Licensed Sales Producer

Kristan Karafa

Licensed Customer Support/Billing

Undra Brown

Licensed Customer Support

Linda Cooper

Licensed Customer Support

April Puente

Licensed Sales Producer

Mason Wynn

Licensed Customer Support

Haley Eversman

Licensed Sales Producer

Missy Fox

Licensed Sales Producer/Customer Support

Angel Spytma

Licensed Sales Producer

Joshua Lummen

Licensed Sales Producer

Brock Luttrull

Sales Manager

Hannah Jones

Licensed Customer Support

Aylah Ronfeldt

Licensed Sales Producer

Landry Tharp

Licensed Sales Producer

Makayla Davis

Licensed Sales Producer

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed

Are you open on weekends?

Saturday: Closed
Sunday: Closed

Can I text your agency with questions?

No, we do not have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English

Do you have more than one location?

No, this is our only location.

Windy Ridge Insurance Agency is insurance licensed in the state(s) of Michigan. If you do not reside in the state(s) of Michigan, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

you're in good hands^®