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Allstate Insurance Agent
Jeff CallensTyler, TX


Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:00 AM - 5:00 PM
Available 24/7 at

4015 Old Noonday Rd
Tyler, TX 75701


Corner of SW Loop 323 and Frankston Hwy, next to Burger King.

Areas Served

Tyler, Whitehouse, Chandler, Bullard, Lindale, Troup, Hawkins, Overton, Berryville, All of East Texas

Additional Contact

Fax: (903) 581-5959


English, Spanish
Jeff Callens: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Jeff Callens

Here at Jeff Callens Agency we are fully committed to servicing customers with the "World Class Service" they have come to expect from us. We understand that as consumers folks have options as to where they do business. That being said, we are anxious for the opportunity to show you why you can be confident "In Good Hands." At Jeff Callens Agency our motto is: "It's more than business; It's personal." We hope you'll give us a chance to earn your business and show you the difference.

I’m proud to say I work with a financially sound and stable company like Allstate. They’ve been helping families protect themselves and their assets since 1931. Today, you can choose from more than auto and home insurance. You can also find products that can help you with your financial goals.

    I’m committed to helping you:
  • Determine your immediate and long-term financial goals
  • Find solutions to meet your and your family’s needs
  • Understand financial solutions, such as annuities, retirement, life insurance and college savings
  • Review your insurance and financial needs as they change
  • Answer questions and provide ongoing service and support

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years of
Years in the
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Other-Northeast Louisiana University
Awards dropdown expand/collapse
Allstate Leader's Forum-6 years
National Conference Award-3 years
Circle of Champions-3 years
Agency Achievement Award-5 years
Honor Ring-4 years
Community Involvement
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Shattered Dreams Program
Civic Services
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Member TASB
Indepedent School Board Trustee
Tyler Chamber of Commerce
Member CHAA (Christian Hunter's and Anglers Association
Industry Services
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Our team

RosaLinda Gaona

Branch Manager
Rose is our Branch Manager with 12 years of experience. She is very knowledgeable in areas of the agency and the products Allstate provide. Licensed in both Property and Casualty as well as Life and Health

Kyle Welsh

Sales acquistions
Kyle is our resident Sales acquisition leader. Kyle has many responsibilities here at our agency and is well capable to help the customers.

Jeri-Anne Keel

Licensed Sales Professional
Mrs. Keel is a tenured Licensed Sales Producer with many years of experience and can help you in many ways concerning your insurance needs. Mrs. Keel is very well versed in most areas including Property and Casualty coverage as well as Life Insurance.

Morgan McGee

Service Manager
Morgan is in our service department and has vast experience in areas regarding servicing customers’ accounts. She is very energetic and always willing to help.

Maryna Rodriguez

Administration Agent
Maryna is in our Compliance division and has vast experience in all areas of billing, compliance and service related services.

Maritza Nieto

Maritza is well versed in all areas of our offerings. She has 5 years of experience and is committed to serving customer with world class service.

Jenna Johnson

Service Manager Duncanville Office
Jenna is our Service Manager in our Duncanville location. She has knowledge in all areas of service and always has a smile and good attitude while helping customers with any questions

Jaryd Bedford

Jaryd is part of our acquisitions team and is a very valuable asset in helping existing customers as well as newly acquired Allstate customers.

Sydney McFarland

Sydney is our lead Agent and leader of our acquisitions team in our Duncanville location. She is very knowledgeable and ready to help.

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Frequently Asked Questions
What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Are you open on weekends?
Saturday: Closed
Sunday: Closed
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Do you have more than one location?
Jeff Callens is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.