Allstate Insurance Agency
Pleasanton Insurance & Financial Svcs, Inc., Pleasanton, CA

In-Person or Virtual

Call

(925) 484-1300to quote by phone

Call

(925) 484-1300to quote by phone

Call

(925) 484-1300to quote by phone

Call

(925) 484-1300to quote by phone

Select a product to get a quote

Auto insurance

Renters insurance

Motorcycle insurance

ATV insurance

Location Details

Hours

Day of the Week	Hours
Mon	9:00 AM - 5:00 PM
Tue	9:00 AM - 5:00 PM
Wed	9:00 AM - 5:00 PM
Thu	9:00 AM - 5:00 PM
Fri	9:00 AM - 5:00 PM
Sat	Available by appointment
Sun	Closed

After-hours appointments available.

Available 24/7 at

(925) 484-1300

Areas Served

Pleasanton, Dublin, Livermore, San Ramon, San Jose, Fremont, Danville, Alamo, Lafayette, Orinda, Moraga, Mountain House, Tracy, South Lake Tahoe, Truckee

Additional Contact

Fax: (833) 598-3078

Languages

English, French, Swahili

Social

Pleasanton Insurance & Financial Svcs, Inc.: Allstate Insurance

Let's Meet

We’re available to meet you when, where, and how you’d prefer to meet to discuss your protection needs. to schedule an in-person or virtual meeting today.

Local Allstate Agency: Meet Pleasanton Insurance & Financial Svcs, Inc.

Tyrrell Elementary Photo

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Pleasanton Insurance &amp; Financial Svcs, Inc. Pleasanton, CA

Products we offer:

Car Insurance in Pleasanton
Car Insurance in Pleasanton
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
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Home Insurance in Pleasanton
Home Insurance in Pleasanton
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
Condo Insurance in Pleasanton
Condo Insurance in Pleasanton
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Renters Insurance in Pleasanton
Renters Insurance in Pleasanton
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
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Motorcycle Insurance in Pleasanton
Motorcycle Insurance in Pleasanton
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
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Business Insurance in Pleasanton
Business Insurance in Pleasanton
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance in Pleasanton
Life Insurance in Pleasanton
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance in Pleasanton
ATV Insurance in Pleasanton
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
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Boat Insurance in Pleasanton
Boat Insurance in Pleasanton
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

20+

Years of
Experience

20+

Years in the
Community

Our team

Jennifer Bounour

Agency Owner - Personal Financial Representative

I’m Jennifer Bounour, a local Allstate agent. I've been helping customers protect what matters most for more than 25 years. Over that time, I’ve gotten to know this community very well, and I use that local insight to tailor coverage for each family and household.

My team and I focus on home, auto, umbrella, and life insurance, with a passion for making complex policies easy to understand so you can make confident decisions about your protection. Customers often tell me they appreciate my attention to detail and the time I take to walk through options, identify issues, and follow up as life changes.

I enjoy being involved in the community, supporting local businesses, and building lasting relationships with the people I serve. Whether you’re buying your first home, insuring multiple vehicles, or reviewing your overall protection, my goal is to provide the kind of personal, long‑term relationship you don’t get from a 1‑800 number.

Outside the office, I love traveling, spending time with my family, and taking walks with my dog — those everyday moments are exactly what inspire me to help see customers are well protected. If you call, email, or text you can expect straight answers, proactive communication, and an agent who treats your insurance like it’s her own.

Alex Foust

Senior Sales Associate

I’m a California‑licensed Allstate agent and proud part of our Mother‑Son family agency team. With five years in the insurance industry, I bring fresh energy, strong technical knowledge, and genuine care for helping customers feel confident knowing they have options.

As a lifelong car enthusiast, I know vehicles from the ’90s to today—daily drivers, collectibles, and performance cars alike—and enjoy helping owners protect what they love. You can often find me at car shows, Monterey car week or the track at Sonoma.

I also focus on coverage for Northern California and Sierra Nevada homeowners, renters, condo owners, and landlords, providing personalized solutions in today’s challenging market. Umbrella policies are a key part of financial protection in California, and I work to help families and individuals safeguard their assets and provide peace of mind with this affordable extra layer of coverage.

I’m known for being empathetic, social, and easy to connect with—especially about homes, cars, kids, or pets. Outside the office, I’m usually restoring vehicles, driving manuals, or fixing things around home. My hands‑on, problem‑solving mindset shows up every day in my work representing Allstate customers and our Northern CA community.

Colby Rogers

Exclusive Financial Specialist

I was born and raised in California’s Central Valley, and I’ve spent my career helping families and individuals in our community prepare for their financial future. I’ve been married for more than 20 years and have two children, so I understand firsthand how important it is to protect the people and goals that matter most to you.

Over the years, I’ve built my reputation in the industry by always putting customers’ needs first and doing what I believe is right for them. I pride myself on being straightforward, accessible, and committed to providing the best counsel and experience possible. Whether we’re talking about life insurance, retirement, college funding, or simply getting more organized with your finances, my goal is to make the process clear and comfortable.

I also recognize that no two financial situations are exactly alike. When you reach out to me, you’ll receive personalized guidance based on your unique goals, concerns, and time frame. Together, we’ll develop a strategy that fits where you are today and where you want to be in the future.

My ongoing priority is to help you create a thoughtful financial strategy and the peace of mind that comes with it. I look forward to helping you and being a long-term resource for you and your family.

Jamil Laforest

Technology & Operations Manager

I’m Jamil Laforest, and I support Pleasanton Insurance & Financial Services, Inc. with technology and operations - helping keep everything running smoothly behind the scenes so we can focus on what matters most: customers. With several years of experience in software, IT, and customer service, I’m passionate about simplifying systems, improving workflows, and finding practical tech solutions that make everyone’s job a little easier.

I enjoy helping the team feel confident using the tools that power our day‑to‑day work—whether that means troubleshooting, setting up new programs, or finding ways to make processes more efficient and user‑friendly. My background in customer service taught me that good communication and collaboration make all the difference, both within the team and with the people we serve.

Outside the office, I’m a lifelong learner, chess enthusiast, and fluent in four languages. When I’m not discovering new ways to streamline a process, I enjoy volunteering with my wife in the community and connecting with people from different backgrounds. My goal is always to bring reliability, positivity, and thoughtful support to the team and customers alike.

Chloe

Director of Paw-sitivity

Chloe is the heart and fluff of our office, spreading joy one tail wag at a time. As Director of Paw-sitivity, she oversees all treat distribution, belly rub scheduling, and spontaneous cuddle breaks. When she isn’t boosting morale with her adorably fuzzy charm, Chloe keeps us active by insisting on outdoor “creative meetings” (otherwise known as walk time). Ever alert, she bravely defends the team from suspicious noises—especially the dreaded garbage truck—and helps the workday run smoothly with her happy dance and warm puppy eyes. Always listening, never judging, and perpetually cute, Chloe reminds us that the best company culture starts with kindness, fresh air, and a wagging tail.

Recent reviews

jasbir bansal

Apr. 30, 2026

Agent Response

Thank you, Jasbir, for your feedback and for being

Thank you, Jasbir, for your feedback and for being a valued customer. We're glad to hear you had a positive experience with us. If you have any suggestions for improvement, feel free to call or text at 925-484-1300 or email me at jbounour@allstate.com. Your satisfaction is important to us.

david estrada

Mar. 31, 2026

Good outstanding job

Agent Response

Thank you, David, for your kind words and positive

Thank you, David, for your kind words and positive feedback! We're thrilled to hear that you had a great experience with us. Your satisfaction is our priority, and we look forward to continuing to serve you. If you have any further feedback or questions, feel free to reach out.

marc anglade

Mar. 3, 2026

Best insurance ever

Agent Response

Thank you, Marc, for your kind words! We're thrill

Thank you, Marc, for your kind words! We're thrilled to hear that you consider us the best insurance ever. Your satisfaction is our top priority, and we look forward to continuing to serve you with the same level of excellence.

jaime fadden

Feb. 27, 2026

Great but really expensive

Agent Response

Thank you, Jaime, for your feedback and for choosi

Thank you, Jaime, for your feedback and for choosing us for your insurance needs. We understand that cost is an important factor, and we strive to provide value for the coverage offered. If you have any questions or need assistance, please feel free to reach out to me at jbounour@allstate.com or by calling the office at 925-484-1300.

tammy breithaupt

Feb. 18, 2026

I love the service we get from our agents. The fees are crazy high though!!! I wish we could all work smarter and bring

I love the service we get from our agents.
The fees are crazy high though!!!
I wish we could all work smarter and bring down the cost.

Agent Response

Thank you, Tammy, for your feedback and for being

Thank you, Tammy, for your feedback and for being a valued customer. We're thrilled to hear you love the service from our agents. We understand your concern about the fees and are always looking for ways to improve. If you have further suggestions or questions, feel free to reach us by calling, texting or emailing - we are always here for you!

jennifer alves

Feb. 1, 2026

Agent Response

Thank you, Jennifer, for your wonderful feedback!

Thank you, Jennifer, for your wonderful feedback! Your trust and satisfaction mean so much to us, and we’re always here to help whenever you need anything. We truly appreciate the opportunity to work with you and don’t take your trust lightly.

vicente lemus

Jan. 29, 2026

Love it

Agent Response

Thank you, Vicente, for your positive feedback! We

Thank you, Vicente, for your positive feedback! We're glad to hear this. If you have any suggestions or need assistance, feel free to reach out. Your satisfaction is important to us!

candace splivalo

Jan. 28, 2026

Agent Response

Thank you, Candace, for your review! We truly appr

Thank you, Candace, for your review! We truly appreciate you, as well as your trust and loyalty in our agency. If there’s ever anything we can do better, or anything you need, please don’t hesitate to reach out—we’re here for you.

cheree hethershaw

Jan. 27, 2026

Agent Response

Thank you, Cheree, for taking the time to leave us

Thank you, Cheree, for taking the time to leave us a review—it truly means the world to us! We’re always here whenever you need anything, and I always enjoy chatting when you call. Please don’t ever hesitate to reach out—we’re here for you.

jeffrey kerr

Jan. 23, 2026

Agent Response

Thank you, Jeff, for leaving us a perfect 5! We a

Thank you, Jeff, for leaving us a perfect 5! We are always here to help and appreciate you :) It truly means a lot to us! You're in our thoughts and hearts, and we're here for anything you need.

scott burns

Jan. 8, 2026

Agent Response

Thank you, Scott, for your positive feedback and f

Thank you, Scott, for your positive feedback and for being one of our favorite clients! We're thrilled to know you're satisfied with our services. Your trust in us is greatly appreciated, and we're here to assist you whenever you need.

lori edmonson

Jan. 6, 2026

Jennifer’s office is the best. Always looking out for her clients. Thank you Jennifer.

Agent Response

Thank you so much, Lori, for your kind words and f

Thank you so much, Lori, for your kind words and for being a valued client. We're thrilled to hear that you feel well taken care of. That's our goal always and your trust means everything to us!

hiromia lai

Dec. 12, 2025

Agent Response

Hiromia, thank you for your feedback and for being

Hiromia, thank you for your feedback and for being a valued customer. We're glad to see your positive rating and are committed to providing reliable service. If you have any further suggestions or concerns, please feel free to reach me by text, phone or email.

sachin korde

Dec. 11, 2025

Agent Response

Thank you, Sachin, for your positive feedback! You

Thank you, Sachin, for your positive feedback! Your trust means a lot to us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!

john mcclain

Dec. 9, 2025

Jennifer is always courteous, professional, and keeps me up to date on my insurance options.

Agent Response

Thank you, John, for your kind words and for being

Thank you, John, for your kind words and for being a valued customer. We're thrilled to hear that we've made a positive impact on your experience. It's easy to do when you're so kind and wonderful to work with. We're here for you and wish you a very happy holiday!

gary bass

Dec. 2, 2025

Agent Response

Thank you, Gary, for your positive feedback! We're

Thank you, Gary, for your positive feedback! We're thrilled to hear that you're satisfied with our services. As a valued customer, your trust means a lot to us. If you ever need assistance, feel free to reach out.

vince minnite

Oct. 22, 2025

Madelyn Lungu was awesome to work with. She helped me get better coverage and save money. She was extremely helpful th

Madelyn Lungu was awesome to work with. She helped me get better coverage and save money. She was extremely helpful through the entire process and made sure I understood all my coverages and cost. Great job!!
Because of her I have already recommended one of my neighbors to her.

Agent Response

Thank you, Vince, for sharing your positive experi

Thank you, Vince, for sharing your positive experience with Madelyn! We're thrilled to hear she provided excellent service. Your recommendation means a lot to us. If there is anything we can help with, feel free to reach out. We'll be in touch for annual reviews as well to make sure your protection continues to meet your needs. Welcome to Allstate and our agency. We are honored to help you and your family.

pifen feng

Oct. 16, 2025

Agent Response

Thank you, Pifen, for your positive feedback and f

Thank you, Pifen, for your positive feedback and for being a valued customer. We're glad to hear you're satisfied with our services. You and your family's protection are important to all of us here at the agency, and your trust in us is greatly appreciated!

lisa bradley

Oct. 7, 2025

Agent Response

Thank you, Lisa, for your wonderful feedback! We'r

Thank you, Lisa, for your wonderful feedback! We're thrilled to hear that you had a positive experience with our agency. You and your family's protection are paramount to us, and we are always here for you. Please don't hesitate to reach out anytime.

diane tokugawa

Oct. 7, 2025

We've been with Allstate for many years. When we have had a rare problem, tree falling or car hitting us..., Jennifer

We've been with Allstate for many years. When we have had a rare problem, tree falling or car hitting us..., Jennifer directed me to the right people. Then the team at Allstate helped me such as getting my car repaired or my deductible paid by the other party. I've heard of stories of people fighting the insurance companies, but I never had any issues with Allstate.

Agent Response

Thank you, Diane, for your kind words and for bein

Thank you, Diane, for your kind words and for being a loyal Allstate customer for many years. We're delighted to hear that we've been able to assist you effectively during those rare problems. Your trust and satisfaction mean a lot to us. If you ever need further assistance, please don't hesitate to reach out. Call, text or email anytime :)

Allstate Online Review Policy

Our team

Jennifer Bounour

Agency Owner - Personal Financial Representative

Alex Foust

Senior Sales Associate

Colby Rogers

Exclusive Financial Specialist

Jamil Laforest

Technology & Operations Manager

Chloe

Director of Paw-sitivity

Frequently asked questions

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, French, Swahili

Pleasanton Insurance & Financial Svcs, Inc. is insurance licensed in the state(s) of California and Pennsylvania. If you do not reside in the state(s) of California or Pennsylvania, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

California Insurance License Name and Number: 0M07815 PLEASANTON INSURANCE & FINANCIAL SERVICES, 0E74977 BOUNOUR, JENNIFER LEE

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®