

Allstate Insurance Agency
The Hanley Agency Inc, Quincy, MA
Call
(617) 500-4350to quote by phone
Call
(617) 500-4350to quote by phone
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Location Details
Office Hours
| Day of the Week | Hours |
|---|---|
| Mon | 8:45 AM - 5:45 PM |
| Tue | 8:45 AM - 5:45 PM |
| Wed | 8:45 AM - 5:45 PM |
| Thu | 8:45 AM - 5:45 PM |
| Fri | 8:45 AM - 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Available 24/7 at
(617) 500-4350
695 Adams St Quincy, MA 02169 US
Landmarks
Located at the corner of Adams & Beale Street in Quincy. Conveniently close to I93 and 15 minutes from Boston.
Areas Served
South Boston MA, Dorchester MA, Quincy, MA, Waltham, MA, Canton, MA, Dedham, MA, Milton, MA, Cambridge, MA, Braintree, MA, Woburn, MA, Brockton, MA, Randolph, MA, Western, MA
Additional Contact
Fax: (877) 245-8695
Mobile: (617) 302-8418
Languages
English, Cantonese, Spanish
The Hanley Agency Inc: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck
Local Allstate Agency: Meet The Hanley Agency Inc
Old dogs, new tricks!
It's Good to be IN Good Hands! Stop by to meet the Team!
Insurance is personal, and we believe the experience should be, too!
My family has been doing business in Quincy and the Greater Boston area for over 40 years, and I'm proud to carry on that tradition through the Agency. We've built our business on relationships and treating customers the way we'd want our own family to be treated.
As a leading Allstate agency, we're proud to offer the knowledge, experience, and resources of a large agency while maintaining the personal attention and friendly service of a small, local business.
Whether you're buying your first home, adding a new driver to your policy, or simply wondering if you could be getting a better deal on your insurance, our team is here to help. We'll take the time to understand your needs, explore your options, and help you find coverage that makes sense for you and your family.
We're incredibly grateful for the customers who have stayed with us over the years, and we're always excited to welcome new faces!
Give us a call, stop by our Quincy office, or reach out for a quote. We'd love the opportunity to earn your business!
My family has been doing business in Quincy and the Greater Boston area for over 40 years, and I'm proud to carry on that tradition through the Agency. We've built our business on relationships and treating customers the way we'd want our own family to be treated.
As a leading Allstate agency, we're proud to offer the knowledge, experience, and resources of a large agency while maintaining the personal attention and friendly service of a small, local business.
Whether you're buying your first home, adding a new driver to your policy, or simply wondering if you could be getting a better deal on your insurance, our team is here to help. We'll take the time to understand your needs, explore your options, and help you find coverage that makes sense for you and your family.
We're incredibly grateful for the customers who have stayed with us over the years, and we're always excited to welcome new faces!
Give us a call, stop by our Quincy office, or reach out for a quote. We'd love the opportunity to earn your business!
Insurance is personal, and we believe the experience should be, too!
My family has been doing business in Quincy and the Greater Boston area for over 40 years, and I'm proud to carry on that tradition through the Agency. We've built our business on relationships and treating customers the way we'd want our own family to be treated.
As a leading Allstate agency, we're proud to offer the knowledge, experience, and resources of a large agency while maintaining the personal attention and friendly service of a small, local business.
Whether you're buying your first home, adding a new driver to your policy, or simply wondering if you could be getting a better deal on your insurance, our team is here to help. We'll take the time to understand your needs, explore your options, and help you find coverage that makes sense for you and your family.
We're incredibly grateful for the customers who have stayed with us over the years, and we're always excited to welcome new faces!
Give us a call, stop by our Quincy office, or reach out for a quote. We'd love the opportunity to earn your business!
My family has been doing business in Quincy and the Greater Boston area for over 40 years, and I'm proud to carry on that tradition through the Agency. We've built our business on relationships and treating customers the way we'd want our own family to be treated.
As a leading Allstate agency, we're proud to offer the knowledge, experience, and resources of a large agency while maintaining the personal attention and friendly service of a small, local business.
Whether you're buying your first home, adding a new driver to your policy, or simply wondering if you could be getting a better deal on your insurance, our team is here to help. We'll take the time to understand your needs, explore your options, and help you find coverage that makes sense for you and your family.
We're incredibly grateful for the customers who have stayed with us over the years, and we're always excited to welcome new faces!
Give us a call, stop by our Quincy office, or reach out for a quote. We'd love the opportunity to earn your business!
Products we offer:
- Car Insurance Agent in Quincy
Car Insurance Agent in Quincy
- Home Insurance Agent in Quincy
Home Insurance Agent in Quincy
- Condo Insurance Agent in Quincy
Condo Insurance Agent in Quincy
- Renters Insurance Agent in Quincy
Renters Insurance Agent in Quincy
- Landlords & Hosts Insurance Agent in Quincy
Landlords & Hosts Insurance Agent in Quincy
- Motorcycle Insurance Agent in Quincy
Motorcycle Insurance Agent in Quincy
- Business Insurance Agent in Quincy
Business Insurance Agent in Quincy
- Life Insurance Agent in Quincy
Life Insurance Agent in Quincy
- ATV Insurance Agent in Quincy
ATV Insurance Agent in Quincy
10+
Years of
Experience
Experience
25+
Years in the
Community
Community

Agency Achievement Award-1 years
Allstate Leader's Forum-3 years
Circle Of Champions Award-3 years
Honor Ring-3 years
Inner Circle Elite Award-2 years
South Boston Neighborhood Association - Events Sponsor
South Boston Chamber of Commerce - Sponsor
Quincy Youth Soccer - Sponsor
Your Local Allstate Team

Agency Owner - Personal Financial Representative

Remy Hanley
Office Greeter
Come in and meet Remy! Our little Havanese puppy helps protect the customers from Mayhem and makes them smile.

Lola Hanley
Junior Office Greeter
Meet Lola! Our newest office pup- She and big brother Remy are sure to put a smile on your face and make you feel right at home when you visit our office!

Alicia Bernard
Sales Agent
Alicia Bernard embarked on her journey in the insurance industry in 2019, driven by a passion for making a positive impact in the lives of others. Her dedication to serving her community led her to the prestigious Hanley Agency in
Alicia Bernard embarked on her journey in the insurance industry in 2019, driven by a passion for making a positive impact in the lives of others. Her dedication to serving her community led her to the prestigious Hanley Agency in 2020, where she continues to excel as a distinguished insurance professional.
Fluent in Spanish, Alicia serves as a valuable bridge between customers and the complexities of insurance, proving that language is never a barrier in securing the protection they need. Her ability to communicate effectively enables her to establish meaningful connections with individuals from diverse backgrounds, fostering true relationships and understanding.
Alicia sells Personal Lines insurance; focusing on Home insurance and Auto insurance, Alicia possesses a deep understanding of the unique needs and concerns of customers. She takes pride in providing personalized insurance solutions that address their specific circumstances, offering confidence and security for their most valuable assets.
Alicia finds immense joy in her role by engaging with people from different walks of life. She cherishes the opportunity to connect with individuals, listening to their stories and understanding their needs. Her genuine empathy and compassion drive her to go above and beyond in simplifying the insurance process, making life easier for customers.
Outside of her professional pursuits, Alicia is an avid traveler with a remarkable 44 countries under her belt. Her passion for exploration has allowed her to immerse herself in diverse cultures, broadening her perspectives and enriching her experiences. Additionally, Alicia is particularly fond of Christmas, embracing the spirit of the season with enthusiasm and joy.
With her unwavering commitment to serving others, coupled with her diverse array of interests, Alicia Bernard continues to make a meaningful impact in the insurance industry, embodying integrity, empathy, and excellence in all that she does.
Fluent in Spanish, Alicia serves as a valuable bridge between customers and the complexities of insurance, proving that language is never a barrier in securing the protection they need. Her ability to communicate effectively enables her to establish meaningful connections with individuals from diverse backgrounds, fostering true relationships and understanding.
Alicia sells Personal Lines insurance; focusing on Home insurance and Auto insurance, Alicia possesses a deep understanding of the unique needs and concerns of customers. She takes pride in providing personalized insurance solutions that address their specific circumstances, offering confidence and security for their most valuable assets.
Alicia finds immense joy in her role by engaging with people from different walks of life. She cherishes the opportunity to connect with individuals, listening to their stories and understanding their needs. Her genuine empathy and compassion drive her to go above and beyond in simplifying the insurance process, making life easier for customers.
Outside of her professional pursuits, Alicia is an avid traveler with a remarkable 44 countries under her belt. Her passion for exploration has allowed her to immerse herself in diverse cultures, broadening her perspectives and enriching her experiences. Additionally, Alicia is particularly fond of Christmas, embracing the spirit of the season with enthusiasm and joy.
With her unwavering commitment to serving others, coupled with her diverse array of interests, Alicia Bernard continues to make a meaningful impact in the insurance industry, embodying integrity, empathy, and excellence in all that she does.

Erick Lizardo
Customer Experience Team
Erick Lizardo ventured into the insurance industry when he embarked on his journey with the agency in 2020. As an Account Manager, Erick plays a pivotal role in providing an exceptional service delivery to customers, embodying a c
Erick Lizardo ventured into the insurance industry when he embarked on his journey with the agency in 2020. As an Account Manager, Erick plays a pivotal role in providing an exceptional service delivery to customers, embodying a commitment to excellence and compassion in all his interactions.
Fluent in Spanish, Erick serves as a vital link between the agency and Spanish-speaking customers, facilitating seamless communication and understanding. His proficiency in the language allows him to connect with customers on a deeper level, fostering relationships and a strong rapport.
Erick finds genuine fulfillment in his role by providing assistance to those in need. His innate desire to help people drives him to go above and beyond in addressing the concerns and inquiries of customers, helping meet their needs met with professionalism and empathy.
Outside of his professional endeavors, Erick shares his life with his beloved cat, Shredder, who brings joy and companionship to his days. Additionally, Erick takes pride in his cultural heritage, with his family hailing from the Dominican Republic. His roots serve as a source of inspiration and connection, shaping his values and outlook on life.
In addition to his role in the insurance industry, Erick is also a public notary, further demonstrating his commitment to serving his community and facilitating important legal processes with integrity and diligence.
With his unwavering dedication to helping others, coupled with his diverse skill set and cultural background, Erick Lizardo continues to make a positive impact in the insurance industry and beyond, embodying compassion, professionalism, and integrity in all his endeavors.
Fluent in Spanish, Erick serves as a vital link between the agency and Spanish-speaking customers, facilitating seamless communication and understanding. His proficiency in the language allows him to connect with customers on a deeper level, fostering relationships and a strong rapport.
Erick finds genuine fulfillment in his role by providing assistance to those in need. His innate desire to help people drives him to go above and beyond in addressing the concerns and inquiries of customers, helping meet their needs met with professionalism and empathy.
Outside of his professional endeavors, Erick shares his life with his beloved cat, Shredder, who brings joy and companionship to his days. Additionally, Erick takes pride in his cultural heritage, with his family hailing from the Dominican Republic. His roots serve as a source of inspiration and connection, shaping his values and outlook on life.
In addition to his role in the insurance industry, Erick is also a public notary, further demonstrating his commitment to serving his community and facilitating important legal processes with integrity and diligence.
With his unwavering dedication to helping others, coupled with his diverse skill set and cultural background, Erick Lizardo continues to make a positive impact in the insurance industry and beyond, embodying compassion, professionalism, and integrity in all his endeavors.

Tom Guido
General Manager
Tom Guido's journey in the insurance industry began in 2017 when he joined the agency. With experience and knowledge under his belt, Tom currently serves as the General Manager, leading with a blend of vision, passion, and dedicat
Tom Guido's journey in the insurance industry began in 2017 when he joined the agency. With experience and knowledge under his belt, Tom currently serves as the General Manager, leading with a blend of vision, passion, and dedication.
Tom finds genuine fulfillment in his role, particularly in creating lasting relationships with new customers. His favorite moments are when customers express gratitude, often saying, "you made this easy." Tom's commitment to providing exceptional service goes beyond transactions; he strives to make every interaction memorable and stress-free for customers.
Beyond his professional pursuits, Tom is a self-proclaimed history geek, fascinated by the stories and lessons of the past. His love for history enriches his perspective and informs his leadership style, drawing inspiration from the experiences of those who came before him.
In his personal life, Tom is happily married to Jillian, who also happens to be the Boss. Their relationship not only strengthens their personal bond but also enhances their professional synergy, as they navigate the complexities of work and life together.
With his unwavering commitment to excellence, coupled with his passion for building meaningful connections, Tom Guido continues to make a profound impact in the insurance industry and beyond, embodying integrity, empathy, and leadership in his endeavors.
Tom finds genuine fulfillment in his role, particularly in creating lasting relationships with new customers. His favorite moments are when customers express gratitude, often saying, "you made this easy." Tom's commitment to providing exceptional service goes beyond transactions; he strives to make every interaction memorable and stress-free for customers.
Beyond his professional pursuits, Tom is a self-proclaimed history geek, fascinated by the stories and lessons of the past. His love for history enriches his perspective and informs his leadership style, drawing inspiration from the experiences of those who came before him.
In his personal life, Tom is happily married to Jillian, who also happens to be the Boss. Their relationship not only strengthens their personal bond but also enhances their professional synergy, as they navigate the complexities of work and life together.
With his unwavering commitment to excellence, coupled with his passion for building meaningful connections, Tom Guido continues to make a profound impact in the insurance industry and beyond, embodying integrity, empathy, and leadership in his endeavors.

Kamalia Williams
Customer Experience Team
Kamalia Williams began her journey in the insurance industry in 2016, finding her calling at The Agency. As our senior Account Manager, Kamalia plays a vital role in providing support and assistance to customers during challenging
Kamalia Williams began her journey in the insurance industry in 2016, finding her calling at The Agency. As our senior Account Manager, Kamalia plays a vital role in providing support and assistance to customers during challenging times.
With a genuine empathy for others, Kamalia's favorite aspect of her job is being able to ease the burden for individuals when they encounter distressing situations, such as car collisions. She takes pride in her ability to provide reassurance and assistance, helping customers navigate through difficult circumstances with compassion and professionalism.
Hailing from Trinidad & Tobago, Kamalia brings a rich cultural perspective to her work, infusing warmth and understanding into her interactions with customers from diverse backgrounds. Her upbringing instilled in her a strong sense of community and compassion, which she channels into her role every day.
Outside of her professional duties, Kamalia's life is enriched by her role as a parent to twin toddlers, a boy and a girl. Balancing the demands of work with the joys and challenges of parenthood keeps her constantly engaged and fulfilled. Despite her busy schedule, Kamalia approaches each day with grace and determination, finding joy in both her professional and personal life.
With her unwavering dedication to serving others, coupled with her compassionate nature and multicultural background, Kamalia Williams continues to make a meaningful impact in the insurance industry, embodying empathy, integrity, and resilience in her endeavors.
With a genuine empathy for others, Kamalia's favorite aspect of her job is being able to ease the burden for individuals when they encounter distressing situations, such as car collisions. She takes pride in her ability to provide reassurance and assistance, helping customers navigate through difficult circumstances with compassion and professionalism.
Hailing from Trinidad & Tobago, Kamalia brings a rich cultural perspective to her work, infusing warmth and understanding into her interactions with customers from diverse backgrounds. Her upbringing instilled in her a strong sense of community and compassion, which she channels into her role every day.
Outside of her professional duties, Kamalia's life is enriched by her role as a parent to twin toddlers, a boy and a girl. Balancing the demands of work with the joys and challenges of parenthood keeps her constantly engaged and fulfilled. Despite her busy schedule, Kamalia approaches each day with grace and determination, finding joy in both her professional and personal life.
With her unwavering dedication to serving others, coupled with her compassionate nature and multicultural background, Kamalia Williams continues to make a meaningful impact in the insurance industry, embodying empathy, integrity, and resilience in her endeavors.

Son "Sky" Tat
Licensed Agent
Sky Tat embarked on his journey in the insurance industry in 2022 when he took on a role at the Agency. Focusing on Home insurance, Condo insurance, Auto insurance, and Umbrella insurance, Sky quickly established himself as a reli
Sky Tat embarked on his journey in the insurance industry in 2022 when he took on a role at the Agency. Focusing on Home insurance, Condo insurance, Auto insurance, and Umbrella insurance, Sky quickly established himself as a reliable and dedicated insurance professional.
Fluent in Cantonese, Sky effectively communicates with a diverse customer base, proving that language barriers do not hinder the provision of top-notch service to customers. His proficiency in Cantonese enables him to connect with customers on a deeper level, building relationships and rapport effortlessly.
While Sky excels in his role as an insurance agent, his passion extends beyond the confines of the office. He finds immense joy in the camaraderie of his colleagues, cherishing the collaborative environment that fuels his professional growth. Sky’s favorite aspect of his job undoubtedly lies in the relationships he fosters with his coworkers.
Beyond his professional endeavors, Sky is an avid traveler and a culinary enthusiast. He finds peace in exploring new destinations and immersing himself in diverse cultures. Sky’s love for travel and food exploration not only enriches his personal experiences but also adds depth to his interactions with customers, as he shares captivating stories and tales gleaned from his adventures.
With his unwavering dedication to his craft, coupled with his innate passion for connecting with people, Sky Tat continues to make a lasting impact in the insurance industry, one customer at a time.
Fluent in Cantonese, Sky effectively communicates with a diverse customer base, proving that language barriers do not hinder the provision of top-notch service to customers. His proficiency in Cantonese enables him to connect with customers on a deeper level, building relationships and rapport effortlessly.
While Sky excels in his role as an insurance agent, his passion extends beyond the confines of the office. He finds immense joy in the camaraderie of his colleagues, cherishing the collaborative environment that fuels his professional growth. Sky’s favorite aspect of his job undoubtedly lies in the relationships he fosters with his coworkers.
Beyond his professional endeavors, Sky is an avid traveler and a culinary enthusiast. He finds peace in exploring new destinations and immersing himself in diverse cultures. Sky’s love for travel and food exploration not only enriches his personal experiences but also adds depth to his interactions with customers, as he shares captivating stories and tales gleaned from his adventures.
With his unwavering dedication to his craft, coupled with his innate passion for connecting with people, Sky Tat continues to make a lasting impact in the insurance industry, one customer at a time.

Stephanie Ruiz
Account Manager
Stephanie has been a valued member of our agency since 2019, bringing years of insurance experience and a deep commitment to the customers she serves. Born and raised in Boston, she takes great pride in supporting her local commun
Stephanie has been a valued member of our agency since 2019, bringing years of insurance experience and a deep commitment to the customers she serves. Born and raised in Boston, she takes great pride in supporting her local community—especially by helping Spanish-speaking customers better understand their coverage. Fluent in Spanish, Stephanie is passionate about making insurance accessible, clear, and empowering for everyone she works with.
Her favorite part of the job is guiding individuals and families through their policies, helping see they feel confident and informed about their protection.
Outside of work, Stephanie stays busy cheering on her sons, who are heavily involved in football. Whether she’s at practice or in the stands on game day, she’s their biggest fan. When she finds time to unwind, she enjoys cooking and baking, often bringing the same care and attention to detail from her professional life into her kitchen.
Her favorite part of the job is guiding individuals and families through their policies, helping see they feel confident and informed about their protection.
Outside of work, Stephanie stays busy cheering on her sons, who are heavily involved in football. Whether she’s at practice or in the stands on game day, she’s their biggest fan. When she finds time to unwind, she enjoys cooking and baking, often bringing the same care and attention to detail from her professional life into her kitchen.
Allstate Insurance Agent Reviews
Rating 0.0
Rating 5.0
Rating 5.0
Rating 5.0
Great experience; always helps me when I need something, and I love the discounts for safe driving.
Rating 5.0
Rating 5.0

Agent Response
Thank you, David, for your positive feedback! We'r
Thank you, David, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 5.0

Agent Response
Thank you, Doris, for your wonderful feedback!
Rating 5.0

Agent Response
Thank you, Joseph, for your positive feedback and
Thank you, Joseph, for your positive feedback and for being a valued customer. Your trust in us is greatly appreciated. If you ever need assistance, feel free to reach out.
Rating 4.5
Very professional

Agent Response
Thank you, Steven, for your kind words and the pos
Thank you, Steven, for your kind words and the positive rating. We're pleased to hear that you found our service professional. If you have any further feedback or need assistance, feel free to reach out. We appreciate your support!
Rating 5.0

Agent Response
Thank you, Evette, for your wonderful review!
Rating 0.5
You have no respect for your client request

Agent Response
Hi John, I'm sorry to hear about your experience.
Hi John, I'm sorry to hear about your experience. We value our clients and their requests deeply. Please reach out to us at THEHANLEYAGENCY@allstate.com so we can address your concerns directly. Thank you for your feedback.
Rating 3.0
Rating 5.0
The folks at Hanley are responsive, helpful and kind. We have peace that a loss will be compensated. The Drivewise initi
The folks at Hanley are responsive, helpful and kind. We have peace that a loss will be compensated. The Drivewise initiative is a good idea; it helps me to remember basic boundaries, amidst many cars around me traveling much faster, I can seek a lane with more reasonable speeds.
Rating 5.0
Rating 5.0
Satisfied
Rating 5.0
Rating 5.0
I am always satisfied when I call my agent at Hanley Insurance and I am very happy when I get a credit with Drivewise fo
I am always satisfied when I call my agent at Hanley Insurance and I am very happy when I get a credit with Drivewise for my safe driving record
Rating 4.5
Rating 5.0
Rating 4.0
So far so good
Your Local Allstate Team

Jillian Hanley
Agency Owner - Personal Financial Representative

Remy Hanley
Office Greeter
Come in and meet Remy! Our little Havanese puppy helps protect the customers from Mayhem and makes them smile.

Lola Hanley
Junior Office Greeter
Meet Lola! Our newest office pup- She and big brother Remy are sure to put a smile on your face and make you feel right at home when you visit our office!

Alicia Bernard
Sales Agent
Alicia Bernard embarked on her journey in the insurance industry in 2019, driven by a passion for making a positive impact in the lives of others. Her dedication to serving her community led her to the prestigious Hanley Agency in
Alicia Bernard embarked on her journey in the insurance industry in 2019, driven by a passion for making a positive impact in the lives of others. Her dedication to serving her community led her to the prestigious Hanley Agency in 2020, where she continues to excel as a distinguished insurance professional.
Fluent in Spanish, Alicia serves as a valuable bridge between customers and the complexities of insurance, proving that language is never a barrier in securing the protection they need. Her ability to communicate effectively enables her to establish meaningful connections with individuals from diverse backgrounds, fostering true relationships and understanding.
Alicia sells Personal Lines insurance; focusing on Home insurance and Auto insurance, Alicia possesses a deep understanding of the unique needs and concerns of customers. She takes pride in providing personalized insurance solutions that address their specific circumstances, offering confidence and security for their most valuable assets.
Alicia finds immense joy in her role by engaging with people from different walks of life. She cherishes the opportunity to connect with individuals, listening to their stories and understanding their needs. Her genuine empathy and compassion drive her to go above and beyond in simplifying the insurance process, making life easier for customers.
Outside of her professional pursuits, Alicia is an avid traveler with a remarkable 44 countries under her belt. Her passion for exploration has allowed her to immerse herself in diverse cultures, broadening her perspectives and enriching her experiences. Additionally, Alicia is particularly fond of Christmas, embracing the spirit of the season with enthusiasm and joy.
With her unwavering commitment to serving others, coupled with her diverse array of interests, Alicia Bernard continues to make a meaningful impact in the insurance industry, embodying integrity, empathy, and excellence in all that she does.
Fluent in Spanish, Alicia serves as a valuable bridge between customers and the complexities of insurance, proving that language is never a barrier in securing the protection they need. Her ability to communicate effectively enables her to establish meaningful connections with individuals from diverse backgrounds, fostering true relationships and understanding.
Alicia sells Personal Lines insurance; focusing on Home insurance and Auto insurance, Alicia possesses a deep understanding of the unique needs and concerns of customers. She takes pride in providing personalized insurance solutions that address their specific circumstances, offering confidence and security for their most valuable assets.
Alicia finds immense joy in her role by engaging with people from different walks of life. She cherishes the opportunity to connect with individuals, listening to their stories and understanding their needs. Her genuine empathy and compassion drive her to go above and beyond in simplifying the insurance process, making life easier for customers.
Outside of her professional pursuits, Alicia is an avid traveler with a remarkable 44 countries under her belt. Her passion for exploration has allowed her to immerse herself in diverse cultures, broadening her perspectives and enriching her experiences. Additionally, Alicia is particularly fond of Christmas, embracing the spirit of the season with enthusiasm and joy.
With her unwavering commitment to serving others, coupled with her diverse array of interests, Alicia Bernard continues to make a meaningful impact in the insurance industry, embodying integrity, empathy, and excellence in all that she does.

Erick Lizardo
Customer Experience Team
Erick Lizardo ventured into the insurance industry when he embarked on his journey with the agency in 2020. As an Account Manager, Erick plays a pivotal role in providing an exceptional service delivery to customers, embodying a c
Erick Lizardo ventured into the insurance industry when he embarked on his journey with the agency in 2020. As an Account Manager, Erick plays a pivotal role in providing an exceptional service delivery to customers, embodying a commitment to excellence and compassion in all his interactions.
Fluent in Spanish, Erick serves as a vital link between the agency and Spanish-speaking customers, facilitating seamless communication and understanding. His proficiency in the language allows him to connect with customers on a deeper level, fostering relationships and a strong rapport.
Erick finds genuine fulfillment in his role by providing assistance to those in need. His innate desire to help people drives him to go above and beyond in addressing the concerns and inquiries of customers, helping meet their needs met with professionalism and empathy.
Outside of his professional endeavors, Erick shares his life with his beloved cat, Shredder, who brings joy and companionship to his days. Additionally, Erick takes pride in his cultural heritage, with his family hailing from the Dominican Republic. His roots serve as a source of inspiration and connection, shaping his values and outlook on life.
In addition to his role in the insurance industry, Erick is also a public notary, further demonstrating his commitment to serving his community and facilitating important legal processes with integrity and diligence.
With his unwavering dedication to helping others, coupled with his diverse skill set and cultural background, Erick Lizardo continues to make a positive impact in the insurance industry and beyond, embodying compassion, professionalism, and integrity in all his endeavors.
Fluent in Spanish, Erick serves as a vital link between the agency and Spanish-speaking customers, facilitating seamless communication and understanding. His proficiency in the language allows him to connect with customers on a deeper level, fostering relationships and a strong rapport.
Erick finds genuine fulfillment in his role by providing assistance to those in need. His innate desire to help people drives him to go above and beyond in addressing the concerns and inquiries of customers, helping meet their needs met with professionalism and empathy.
Outside of his professional endeavors, Erick shares his life with his beloved cat, Shredder, who brings joy and companionship to his days. Additionally, Erick takes pride in his cultural heritage, with his family hailing from the Dominican Republic. His roots serve as a source of inspiration and connection, shaping his values and outlook on life.
In addition to his role in the insurance industry, Erick is also a public notary, further demonstrating his commitment to serving his community and facilitating important legal processes with integrity and diligence.
With his unwavering dedication to helping others, coupled with his diverse skill set and cultural background, Erick Lizardo continues to make a positive impact in the insurance industry and beyond, embodying compassion, professionalism, and integrity in all his endeavors.

Tom Guido
General Manager
Tom Guido's journey in the insurance industry began in 2017 when he joined the agency. With experience and knowledge under his belt, Tom currently serves as the General Manager, leading with a blend of vision, passion, and dedicat
Tom Guido's journey in the insurance industry began in 2017 when he joined the agency. With experience and knowledge under his belt, Tom currently serves as the General Manager, leading with a blend of vision, passion, and dedication.
Tom finds genuine fulfillment in his role, particularly in creating lasting relationships with new customers. His favorite moments are when customers express gratitude, often saying, "you made this easy." Tom's commitment to providing exceptional service goes beyond transactions; he strives to make every interaction memorable and stress-free for customers.
Beyond his professional pursuits, Tom is a self-proclaimed history geek, fascinated by the stories and lessons of the past. His love for history enriches his perspective and informs his leadership style, drawing inspiration from the experiences of those who came before him.
In his personal life, Tom is happily married to Jillian, who also happens to be the Boss. Their relationship not only strengthens their personal bond but also enhances their professional synergy, as they navigate the complexities of work and life together.
With his unwavering commitment to excellence, coupled with his passion for building meaningful connections, Tom Guido continues to make a profound impact in the insurance industry and beyond, embodying integrity, empathy, and leadership in his endeavors.
Tom finds genuine fulfillment in his role, particularly in creating lasting relationships with new customers. His favorite moments are when customers express gratitude, often saying, "you made this easy." Tom's commitment to providing exceptional service goes beyond transactions; he strives to make every interaction memorable and stress-free for customers.
Beyond his professional pursuits, Tom is a self-proclaimed history geek, fascinated by the stories and lessons of the past. His love for history enriches his perspective and informs his leadership style, drawing inspiration from the experiences of those who came before him.
In his personal life, Tom is happily married to Jillian, who also happens to be the Boss. Their relationship not only strengthens their personal bond but also enhances their professional synergy, as they navigate the complexities of work and life together.
With his unwavering commitment to excellence, coupled with his passion for building meaningful connections, Tom Guido continues to make a profound impact in the insurance industry and beyond, embodying integrity, empathy, and leadership in his endeavors.

Kamalia Williams
Customer Experience Team
Kamalia Williams began her journey in the insurance industry in 2016, finding her calling at The Agency. As our senior Account Manager, Kamalia plays a vital role in providing support and assistance to customers during challenging
Kamalia Williams began her journey in the insurance industry in 2016, finding her calling at The Agency. As our senior Account Manager, Kamalia plays a vital role in providing support and assistance to customers during challenging times.
With a genuine empathy for others, Kamalia's favorite aspect of her job is being able to ease the burden for individuals when they encounter distressing situations, such as car collisions. She takes pride in her ability to provide reassurance and assistance, helping customers navigate through difficult circumstances with compassion and professionalism.
Hailing from Trinidad & Tobago, Kamalia brings a rich cultural perspective to her work, infusing warmth and understanding into her interactions with customers from diverse backgrounds. Her upbringing instilled in her a strong sense of community and compassion, which she channels into her role every day.
Outside of her professional duties, Kamalia's life is enriched by her role as a parent to twin toddlers, a boy and a girl. Balancing the demands of work with the joys and challenges of parenthood keeps her constantly engaged and fulfilled. Despite her busy schedule, Kamalia approaches each day with grace and determination, finding joy in both her professional and personal life.
With her unwavering dedication to serving others, coupled with her compassionate nature and multicultural background, Kamalia Williams continues to make a meaningful impact in the insurance industry, embodying empathy, integrity, and resilience in her endeavors.
With a genuine empathy for others, Kamalia's favorite aspect of her job is being able to ease the burden for individuals when they encounter distressing situations, such as car collisions. She takes pride in her ability to provide reassurance and assistance, helping customers navigate through difficult circumstances with compassion and professionalism.
Hailing from Trinidad & Tobago, Kamalia brings a rich cultural perspective to her work, infusing warmth and understanding into her interactions with customers from diverse backgrounds. Her upbringing instilled in her a strong sense of community and compassion, which she channels into her role every day.
Outside of her professional duties, Kamalia's life is enriched by her role as a parent to twin toddlers, a boy and a girl. Balancing the demands of work with the joys and challenges of parenthood keeps her constantly engaged and fulfilled. Despite her busy schedule, Kamalia approaches each day with grace and determination, finding joy in both her professional and personal life.
With her unwavering dedication to serving others, coupled with her compassionate nature and multicultural background, Kamalia Williams continues to make a meaningful impact in the insurance industry, embodying empathy, integrity, and resilience in her endeavors.

Son "Sky" Tat
Licensed Agent
Sky Tat embarked on his journey in the insurance industry in 2022 when he took on a role at the Agency. Focusing on Home insurance, Condo insurance, Auto insurance, and Umbrella insurance, Sky quickly established himself as a reli
Sky Tat embarked on his journey in the insurance industry in 2022 when he took on a role at the Agency. Focusing on Home insurance, Condo insurance, Auto insurance, and Umbrella insurance, Sky quickly established himself as a reliable and dedicated insurance professional.
Fluent in Cantonese, Sky effectively communicates with a diverse customer base, proving that language barriers do not hinder the provision of top-notch service to customers. His proficiency in Cantonese enables him to connect with customers on a deeper level, building relationships and rapport effortlessly.
While Sky excels in his role as an insurance agent, his passion extends beyond the confines of the office. He finds immense joy in the camaraderie of his colleagues, cherishing the collaborative environment that fuels his professional growth. Sky’s favorite aspect of his job undoubtedly lies in the relationships he fosters with his coworkers.
Beyond his professional endeavors, Sky is an avid traveler and a culinary enthusiast. He finds peace in exploring new destinations and immersing himself in diverse cultures. Sky’s love for travel and food exploration not only enriches his personal experiences but also adds depth to his interactions with customers, as he shares captivating stories and tales gleaned from his adventures.
With his unwavering dedication to his craft, coupled with his innate passion for connecting with people, Sky Tat continues to make a lasting impact in the insurance industry, one customer at a time.
Fluent in Cantonese, Sky effectively communicates with a diverse customer base, proving that language barriers do not hinder the provision of top-notch service to customers. His proficiency in Cantonese enables him to connect with customers on a deeper level, building relationships and rapport effortlessly.
While Sky excels in his role as an insurance agent, his passion extends beyond the confines of the office. He finds immense joy in the camaraderie of his colleagues, cherishing the collaborative environment that fuels his professional growth. Sky’s favorite aspect of his job undoubtedly lies in the relationships he fosters with his coworkers.
Beyond his professional endeavors, Sky is an avid traveler and a culinary enthusiast. He finds peace in exploring new destinations and immersing himself in diverse cultures. Sky’s love for travel and food exploration not only enriches his personal experiences but also adds depth to his interactions with customers, as he shares captivating stories and tales gleaned from his adventures.
With his unwavering dedication to his craft, coupled with his innate passion for connecting with people, Sky Tat continues to make a lasting impact in the insurance industry, one customer at a time.

Stephanie Ruiz
Account Manager
Stephanie has been a valued member of our agency since 2019, bringing years of insurance experience and a deep commitment to the customers she serves. Born and raised in Boston, she takes great pride in supporting her local commun
Stephanie has been a valued member of our agency since 2019, bringing years of insurance experience and a deep commitment to the customers she serves. Born and raised in Boston, she takes great pride in supporting her local community—especially by helping Spanish-speaking customers better understand their coverage. Fluent in Spanish, Stephanie is passionate about making insurance accessible, clear, and empowering for everyone she works with.
Her favorite part of the job is guiding individuals and families through their policies, helping see they feel confident and informed about their protection.
Outside of work, Stephanie stays busy cheering on her sons, who are heavily involved in football. Whether she’s at practice or in the stands on game day, she’s their biggest fan. When she finds time to unwind, she enjoys cooking and baking, often bringing the same care and attention to detail from her professional life into her kitchen.
Her favorite part of the job is guiding individuals and families through their policies, helping see they feel confident and informed about their protection.
Outside of work, Stephanie stays busy cheering on her sons, who are heavily involved in football. Whether she’s at practice or in the stands on game day, she’s their biggest fan. When she finds time to unwind, she enjoys cooking and baking, often bringing the same care and attention to detail from her professional life into her kitchen.
Frequently asked questions
Monday: 8:45 AM - 5:45 PM
Tuesday: 8:45 AM - 5:45 PM
Wednesday: 8:45 AM - 5:45 PM
Thursday: 8:45 AM - 5:45 PM
Friday: 8:45 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Tuesday: 8:45 AM - 5:45 PM
Wednesday: 8:45 AM - 5:45 PM
Thursday: 8:45 AM - 5:45 PM
Friday: 8:45 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Saturday: Closed
Sunday: Closed
Sunday: Closed
No, we do not have text messaging services.
We have staff members available who speak the following languages: Cantonese, English, Spanish
No, this is our only location.
The Hanley Agency Inc is insurance licensed in the state(s) of Maine, Massachusetts, and New Hampshire. If you do not reside in the state(s) of Maine, Massachusetts, or New Hampshire, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
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The Hanley Agency Inc, Car Insurance in Quincy, 02169
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