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Allstate Insurance Agent
Jim CraigBaltimore, MD

Office Hours

Day of the WeekHours
Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 5:00 PM
SatAvailable by appointment
After-hours appointments available.
Available 24/7 at

912 Light St
Baltimore, MD 21230


Located on Light St between the Harbor and the Cross St Market

Other Locations

Areas Served

Baltimore, Otterbein, South Baltimore

Additional Contact

Fax: (410) 522-6109
Jim Craig: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Jim Craig

I began my insurance career in 1992. I first worked in underwriting and transitioned to the claims department at Allstate in 1993. I spent several years advancing my career through claims and opened my first Allstate agency in 1998. In 2004, I opened my second agency here in Federal Hill because I love this neighborhood so much.

Early on, my wife, Michele, and I hoped to create a business that would allow us to give back to the community. As a young family, we loved the neighborhood of Federal Hill. During the summers, we would spend days at Otterbein Swim Club with our children, Cassidy, Quinn and Molly. We also enjoyed playing at the top of Federal Hill in the park and at the playground.

When I’m not assisting customers, you’ll often find me out on the golf course or boating and fishing during the warmer months. I also enjoy skiing and snowboarding trips with my family, as well as traveling and exploring new places. Some of my time is also spent volunteering with local organizations like Blue Water Baltimore, the Federal Hill Neighborhood Association and the Federal Hill Business Association.

Our Federal Hill agency is located on Light Street. My staff and I are friendly, professional and knowledgeable about Allstate’s coverages and services. Please feel free to reach out for a free quote or if you have any general questions about your insurance coverage. We are here to help!

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years of
Years in the
Education dropdown expand/collapse
Bachelor of Arts-Elon University
Other-Calvert Hall College H.S.
Awards dropdown expand/collapse
Honor Ring-7 years
Circle of Champions-1 years
Agency Achievement Award-1 years
National Conference Award-2 years
Inner Circle Elite-1 years
Allstate Financial Leader Award-1 years
Community Involvement
Community Involvement dropdown expand/collapse
Safe Kids Baltimore
Federal Hill Neighborhood Assoc
Federal Hill Main Street
Federal Hill Neighborhood Association
Canton Community Association
Federal Hill South Neighborhood Association

Our team

David Gasper

Personal Financial Representative
Dave is a proven successful financial and life specialist working to help customers and prepare for the future.

Michele Brown

Office Manager
Michele has lived her entire life in Baltimore. She moved to Towson in 2000 and enjoys walking at Lake Roland, spending time with her three children and volunteering with the Claire Marie Foundation and iMentor Baltimore. She joined the Craig Insurance Agency in 1998 and has been an integral member to our team.

Noah Santiago

Licensed Sales Professional
Noah joined the Craig Insurance Agency in 2019. He studies cyber security at the Community College of Baltimore County. Outside of the office, you’ll find Noah surfing in Ocean City, mountain biking or playing tennis and soccer. He looks forward to helping customers with auto, home or renters insurance and more.

Amanda Riser-Huntley

Licensed Sales Professional
Amanda joined our team in 2019. She graduated from Salisbury University in 2015 with a degree in psychology and health. When she’s not assisting customers with their insurance decisions, you’ll find her spending time with her husband and their dog. Stop in and say hi to Amanda today!

Deborah Riser

Licensed Sales Professional
Deborah has spent much of career in financial services. She joined the Craig Insurance Agency in 2000 and enjoys helping members of the community choose the right coverage to protect their family and assets. Outside of the office, she enjoys spending time on the water, watching high school wrestling and being with family.

Lauren Wagner

Licensed Sales Professional
Lauren joined our agency in 1999 and always greets customers with a smile! She attended Notre Dame of Maryland University and majored in English with a minor in math. When she’s not helping customers, she enjoys a challenging puzzle, scrapbooking and spending time with her son. Give her a call today to learn how she can help you and your family protect what’s most important.

Caroline Kazam

Licensed Sales Professional
Caroline has spent her entire life living in Baltimore. She grew up in and lives in Towson, but also spent time living in Brewers Hill and Mount Vernon. She is familiar with the area and some of the unique insurance risks associated with living in Baltimore. Outside of the office, she enjoys walking at Dinosaur Park and Lake Roland. She also loves trying new recipes in the kitchen and is a great baker!

Casey Purcell

Licensed Sales Professional
Casey joined the Craig Insurance Agency in 2020. She brings extensive knowledge to the job having worked in the past at several high-producing agencies. Outside of the office, you’ll find Casey playing with her dog Teddy or enjoying the day in her boat on the water looking for fish or crabs. She enjoys camping and the great outdoors. Casey is full of energy and ready to help you with your personal insurance needs.

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Local events & news

A Husband’s Story…

Sometimes we all need a helping hand.
Watch this video, and see what life insurance could mean to those you leave behind— then visit our Baltimore office and talk with our licensed professional.

We Support Safe Kids Baltimore

Since 2012, we have supported and volunteered with Safe Kids Baltimore. By assisting to organize events, such as car-seat checks ups and workshops, we are able to inform parents on how to properly install their car seats. This is a cause that is very dear to us because of the number of families we work with at our agency. For more information on children’s safety, please contact our office or Safe Kids Baltimore.

We Dress in Purple for Purple Purse

Domestic violence is an issue affecting every community in the country, including ours. Our agency is committed to helping victims of domestic violence regain their lives and heal. Since 2014, we have worn purple on a chosen day hoping to continue to bring awareness to the community of Baltimore. We encourage others to support the Allstate Foundation Purple Purse and help end domestic violence and support its victims.

Our Baltimore Small Business Turns 16

It's been 16 years since we launched our Allstate agency here in Baltimore. The doors opened in July 2004 and, since that time, we've enjoyed so many rewarding moments with customers and in the community. Helping people protect what matters most to them motivates us every day, and we're excited to see what the future has in store.
Frequently Asked Questions
What are your agency hours?
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 5:00 PM
Sunday: Closed
Are you open on weekends?
Sunday: Closed
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English
Do you have more than one location?
Jim Craig is insurance licensed in the state(s) of Delaware, District Of Columbia, Maryland, and Virginia. If you do not reside in the state(s) of Delaware, District Of Columbia, Maryland, or Virginia, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.