Allstate Insurance Agent
Joe Hancock, Lufkin, TX

609 S John Redditt Dr

Lufkin, TX 75904

Call

(936) 634-4451to quote by phone

Call

(936) 634-4451to quote by phone

Call

(936) 634-4451to quote by phone

Call

(936) 634-4451to quote by phone

Select a product to get a quote

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	8:30 AM - 5:30 PM
Tue	8:30 AM - 5:30 PM
Wed	8:30 AM - 5:30 PM
Thu	8:30 AM - 5:30 PM
Fri	8:30 AM - 5:00 PM
Sat	Closed
Sun	Closed

Available 24/7 at

(936) 634-4451

609 S John Redditt Dr
Lufkin, TX 75904
US

Landmarks

On the Loop next to Woodland Heights Hospital.

Areas Served

Texas

Languages

English, Spanish

Social

Joe Hancock: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Joe Hancock

While growing up in Lufkin, I’ve always enjoyed helping people from an early age. I graduated with a Fort Lewis College with my degree in Environmental Biology. My dad began working for Allstate in 1965, and I purchased the agency in 2007. That passion led me to start my agency here providing outstanding service in a community that I love.

As a native for Lufkin, I know and love life here. My wife and I have two daughters who bring us so much joy. Outside of the agency, you can find me hunting and fishing.

Giving back to the community is important to me. My agency is active in the Lufkin Host Lions Club, CASA of the Pines, Allstate Grants, Pineywoods Association of Realtors, Angelina Beautiful Clean and a member of the Lufkin Chamber of Commerce.

When customers come to my agency, I would like them to feel welcomed. Feel free to stop by 609 S John Redditt or call (936) 634-4451 to discuss your policy today!

Products we offer:

Car Insurance Agent in Lufkin
Car Insurance Agent in Lufkin
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
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Home Insurance Agent in Lufkin
Home Insurance Agent in Lufkin
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in Lufkin
Condo Insurance Agent in Lufkin
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
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Renters Insurance Agent in Lufkin
Renters Insurance Agent in Lufkin
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
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Motorcycle Insurance Agent in Lufkin
Motorcycle Insurance Agent in Lufkin
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
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Business Insurance Agent in Lufkin
Business Insurance Agent in Lufkin
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Lufkin
Life Insurance Agent in Lufkin
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Lufkin
ATV Insurance Agent in Lufkin
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
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Boat Insurance Agent in Lufkin
Boat Insurance Agent in Lufkin
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

20+

Years of
Experience

25+

Years in the
Community

Your Local Allstate Team

Jaylon Mark

Sales Manager

Jaylon has been in Lufkin since 1999 and loves to assist his community. He joined our agency in 2020 and is excited to help the community with its insurance needs. Outside of the agency, he enjoys golfing, fishing and hunting. He also supports Leadership Lufkin class of 41, Lufkin Host Lions Club, Lufkin/Angelina County Chamber of Commerce, Lufkin Host Lions Club song Leader, Lufkin Host Lions Club Board of Directors. You can also find him spending time with his family on the ranch, cooking, and watching football. Give him a call today.

Garrett Newton

Licensed Sales Agent

Garrett Newton began his career in the insurance industry in 2022 and joined the Agency Team in 2024. Focusing on Home insurance and Auto insurance, Garrett finds his greatest satisfaction in connecting with people from all over Texas, helping them protect what matters most. His genuine enthusiasm for his work shines through in every conversation, making the insurance process easier and more approachable for customers.

Outside of work, Garrett is passionate about music and nature. He enjoys playing guitar and creating his own tunes, often drawing inspiration from the great outdoors. Whether he's strumming chords or exploring Texas’s scenic landscapes, Garrett values moments of creativity and calm that keep him energized and balanced.

Spencer Walston

Licensed Sales Agent

Spencer Walston started his career in insurance in 2024 when he joined the Agency. Focusing on Home insurance and Auto insurance, Spencer is dedicated to providing customers with reliable options tailored to their needs. His favorite aspect of the job is interacting with customers, as he values the opportunity to build connections and offer personalized service. Spencer's friendly and approachable nature allows him to create meaningful relationships, helping customers feel confident and protected.

Spencer is currently remodeling his first home, putting his skills and creativity into transforming the space. He and his partner began a new chapter of their life as parents, as they welcomed their first child in December 2024. With both a personal and professional life full of growth and new beginnings, Spencer is excited about the journey ahead.

Caleb Burns

Licensed Sales Agent

Caleb Burns launched his insurance career in 2024 with Joe Hancock’s Agency. Focusing on a broad range of coverage—including Home insurance, Auto insurance, Condo insurance, Landlord insurance, Renters insurance, Boat insurance, Motorcycle insurance, and Umbrella insurance—Caleb is dedicated to offering personalized insurance options tailored to meet each customer’s unique needs. He enjoys connecting with new customers and building lasting relationships and individualized service. Caleb’s commitment to helping customers feel secure and confident has made him a valuable and knowledgeable agent.

Outside of work, Caleb has a strong passion for the outdoors. He enjoys hiking, fishing, and camping, often finding peace and inspiration in nature. Additionally, he channels his creativity into woodworking, crafting custom pieces during his free time. Caleb and his wife are proud parents of two energetic young boys who fill their home with joy and adventure. Whether at work or home, Caleb brings enthusiasm and a meticulous approach to everything he does.

Veronica Luce

Customer Service Manager

Veronica Luce began her journey in the insurance industry in 2025 when she joined the agency. As the Customer Service Manager, she focuses on Home insurance and Auto insurance, dedicating herself to providing exceptional service and helping customers find the coverage they need at the most affordable rates. Veronica’s favorite part of her job is marketing insurance products and working closely with customers to help them save money while securing the protection they need.

Veronica cherishes spending time at the beach with her family and friends, soaking in the sun and creating lasting memories. She also loves watching her grandkids participate in sports and dance, finding joy and pride in their achievements. Her warm, family-focused nature shines through both in her personal life and her professional commitment to supporting customers.

Cassidy Henson

Licensed Sales Agent/Customer Service

Cassidy Henson began her career in the insurance industry when she joined the agency in 2024. She focuses on Home insurance and Auto insurance, dedicating herself to providing attentive and personalized service to customers. Cassidy’s favorite part of the job is helping customers navigate their insurance needs and helping them feel supported every step of the way.

When she’s not working, Cassidy loves spending quality time with her kids and embracing the outdoors. Whether she’s relaxing by the lake or enjoying a day on the river, she finds joy and rejuvenation in nature’s beauty. Her passion for family and the outdoors inspires her approach to work—rooted in care, reliability, and a commitment to protecting what matters most.

Jake Pomrenke

Account Manager

Jake Pomrenke began his career in the insurance industry in 2020 and joined the agency in 2025. Jakes favorite part of his job is informing customers and helping them protect their families. He specializes in managing and reviewing customers renewals to help save them money, while giving them help with the coverages they need.

When Jake is not working, he is a singer/songwriter doing themed Dad parodies and Christian music. Jake is very family oriented, spending any free time with his wife and daughter. His passion for life, make him a valued part of the customer service team.

Ernesto Alvarado

Licensed Sales Agent

Ernesto Alvarado began his career in the insurance industry in 2025 when he joined Joe Hancock’s Agency. Fully bilingual in English and Spanish, Ernesto takes pride in serving a diverse range of customers and helping families find the right coverage for their needs. He sells Home insurance and Auto insurance and is passionate about helping members of his community protect what matters most to them. His approachable nature and strong work ethic make him a reliable resource for customers.

Before joining the insurance industry, Ernesto worked for a delivery company, where he developed an impressive knowledge of his local area, so much so that he can navigate the town with his eyes closed. Outside of work, he enjoys cooking and experimenting with new meals for his wife and three kids. When he’s not in the kitchen, you’ll often find him outdoors pursuing his favorite pastime, duck hunting. Ernesto brings the same dedication and focus to both his personal interests and professional life, always striving to give his best in everything he does.

Savon Fields

Licensed Sales Agent

Savon Fields began his career in the insurance industry in 2026 when he joined the Agency. Savon loves helping customers save money and helping them understand their insurance choices. He focus' on Home and Auto insurance. He is very involved in the community, and loves getting to know people.

Before starting his insurance career, Savon worked as a night manager at Ihop. Outside of work he enjoys modeling and spending time with his family. His friendly nature and willingness to learn makes him a valued part of the team. A fun fact about Savon, he has one child but wants 9 more!

Allstate Insurance Agent Reviews

joe kemp

Jun. 2, 2026

We're not happy

Agent Response

Hi Joe, I'm sorry to hear you're not happy with ou

Hi Joe, I'm sorry to hear you're not happy with our service. Your feedback is important to us, and we'd like to understand more about your experience. Please reach out to JosephHancock@allstate.com so we can address your concerns directly. Thank you for bringing this to our attention.

jeannette hall

May. 22, 2026

It’s easy to do business with you.

Agent Response

Thank you, Jeannette, for your kind words! We're t

Thank you, Jeannette, for your kind words! We're thrilled to hear that you find it easy to do business with us. Your satisfaction is our priority, and we appreciate your trust in our services. If you ever need assistance, feel free to reach out.

jesse lopez

May. 19, 2026

Jake very helpful in taking care of my insurance issues.

Agent Response

Thank you, Jesse, for sharing your positive experi

Thank you, Jesse, for sharing your positive experience with Jake. We're thrilled to hear he was helpful in resolving your insurance issues. Your satisfaction is our priority, and we're here whenever you need us.

mathew pennington

May. 13, 2026

Very professional and informative. Thanks y'all.

Agent Response

Thank you, Mathew, for your kind words! We're thri

Thank you, Mathew, for your kind words! We're thrilled to hear that you found our service professional and informative. Your feedback is greatly appreciated. If you ever need further assistance, feel free to reach out.

holly goode

May. 12, 2026

Agent Response

Thank you, Holly, for your wonderful feedback! We'

Thank you, Holly, for your wonderful feedback! We're thrilled to know you had a positive experience with us. Your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out. We appreciate your support!

jerry helton

May. 8, 2026

Very good

Agent Response

Thank you, Jerry, for your positive feedback! We'r

Thank you, Jerry, for your positive feedback! We're delighted to know you had a very good experience with us. Your satisfaction is our priority, and we look forward to continuing to serve your insurance needs.

robert desmond

May. 5, 2026

Agent Response

Thank you, Robert, for your positive feedback and

Thank you, Robert, for your positive feedback and for being a valued customer. We're thrilled to hear that you're satisfied with our services. Your trust in us is greatly appreciated, and we look forward to continuing to meet your insurance needs. If you ever have any questions or need assistance, feel free to reach out.

maye vaughan

Apr. 28, 2026

Agent Response

Thank you, Maye, for your wonderful feedback! We'r

Thank you, Maye, for your wonderful feedback! We're thrilled to hear that you had a positive experience with us. Your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out.

clayton smith

Apr. 27, 2026

Agent Response

Thank you, Clayton, for your feedback and for bein

Thank you, Clayton, for your feedback and for being a valued customer. We're glad to hear you had a positive experience with our services. If you have any suggestions for improvement, feel free to reach out to JosephHancock@allstate.com. Your input helps us serve you better.

melissa parker

Apr. 26, 2026

pauline lindstrom

Apr. 11, 2026

norman hardy

Apr. 2, 2026

elizabeth johnson

Mar. 29, 2026

floyd moehle

Mar. 27, 2026

donald white

Mar. 21, 2026

Good

chioma imokoronkwo

Mar. 17, 2026

I get you company can do better by lowering my premium

charles coburn

Mar. 1, 2026

linda perkins

Feb. 24, 2026

maritza figueroa

Feb. 23, 2026

Good

silvia suarez

Feb. 18, 2026

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