

Allstate Insurance Agent
JOHN LUCERO, Irvine, CA
CEP, CEPS, FSCP, LUTCF
Call
(949) 951-9414to quote by phone
Call
(949) 951-9414to quote by phone
Select a product to get a quoteSelect a product to get a quote
Location Details
Office Hours
| Day of the Week | Hours |
|---|---|
| Mon | 8:30 AM - 6:00 PM |
| Tue | 8:30 AM - 6:00 PM |
| Wed | 8:30 AM - 6:00 PM |
| Thu | 8:30 AM - 6:00 PM |
| Fri | 8:30 AM - 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Available 24/7 at
(949) 951-9414
15520 Rockfield Blvd, Ste B110 Irvine, CA 92618 US
Landmarks
We are locating one exit south of Irvine Spectrum Shopping Center of the 5 and 405 Freeways. Exit Bake Pkwy and our cross streets are Bake Pkwy and Rockfield Blvd
Areas Served
Irvine, Laguna Hills, Lake Forest, Mission Viejo, Santa Ana, Laguna Woods, Laguna Beach, Newport Beach, Aliso Viejo, San Clemente, San Juan Capistrano
Languages
English, Spanish, Mandarin
JOHN LUCERO: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck
Local Allstate Insurance Agent: JOHN LUCERO














I’ve had the privilege of serving individuals, families, and business owners throughout Southern California. As a local insurance agency, I focus on building long-term relationships through trust, education, and personalized guidance.
What sets my practice apart is a comprehensive approach that goes beyond traditional insurance. In addition to Home, Auto, Renters, and more I also serve customers as a financial consultant, specializing in retirement, life insurance strategies, and educational assistance. This integrated approach allows customers to align their insurance coverage with long-term financial goals, income organization, and family protection.
I work closely with customers to understand their lifestyle, assets, and future priorities—helping them protect what they’ve built while preparing for what’s ahead. Whether it’s reviewing insurance coverage, looking towards retirement, protecting loved ones with life insurance, or creating a strategy for education funding, my role is to provide clear answers and informed options.
I’m committed to helping Southern California residents assess both immediate and long-term needs and choose solutions that evolve with their lives. If you’re looking for an insurance agency that also provides financial consulting and retirement, I’m available to answer questions, review your coverage, and help you make confident decisions about your future.
What sets my practice apart is a comprehensive approach that goes beyond traditional insurance. In addition to Home, Auto, Renters, and more I also serve customers as a financial consultant, specializing in retirement, life insurance strategies, and educational assistance. This integrated approach allows customers to align their insurance coverage with long-term financial goals, income organization, and family protection.
I work closely with customers to understand their lifestyle, assets, and future priorities—helping them protect what they’ve built while preparing for what’s ahead. Whether it’s reviewing insurance coverage, looking towards retirement, protecting loved ones with life insurance, or creating a strategy for education funding, my role is to provide clear answers and informed options.
I’m committed to helping Southern California residents assess both immediate and long-term needs and choose solutions that evolve with their lives. If you’re looking for an insurance agency that also provides financial consulting and retirement, I’m available to answer questions, review your coverage, and help you make confident decisions about your future.
I’ve had the privilege of serving individuals, families, and business owners throughout Southern California. As a local insurance agency, I focus on building long-term relationships through trust, education, and personalized guidance.
What sets my practice apart is a comprehensive approach that goes beyond traditional insurance. In addition to Home, Auto, Renters, and more I also serve customers as a financial consultant, specializing in retirement, life insurance strategies, and educational assistance. This integrated approach allows customers to align their insurance coverage with long-term financial goals, income organization, and family protection.
I work closely with customers to understand their lifestyle, assets, and future priorities—helping them protect what they’ve built while preparing for what’s ahead. Whether it’s reviewing insurance coverage, looking towards retirement, protecting loved ones with life insurance, or creating a strategy for education funding, my role is to provide clear answers and informed options.
I’m committed to helping Southern California residents assess both immediate and long-term needs and choose solutions that evolve with their lives. If you’re looking for an insurance agency that also provides financial consulting and retirement, I’m available to answer questions, review your coverage, and help you make confident decisions about your future.
What sets my practice apart is a comprehensive approach that goes beyond traditional insurance. In addition to Home, Auto, Renters, and more I also serve customers as a financial consultant, specializing in retirement, life insurance strategies, and educational assistance. This integrated approach allows customers to align their insurance coverage with long-term financial goals, income organization, and family protection.
I work closely with customers to understand their lifestyle, assets, and future priorities—helping them protect what they’ve built while preparing for what’s ahead. Whether it’s reviewing insurance coverage, looking towards retirement, protecting loved ones with life insurance, or creating a strategy for education funding, my role is to provide clear answers and informed options.
I’m committed to helping Southern California residents assess both immediate and long-term needs and choose solutions that evolve with their lives. If you’re looking for an insurance agency that also provides financial consulting and retirement, I’m available to answer questions, review your coverage, and help you make confident decisions about your future.
Products we offer:
- Car Insurance Agent in Irvine
Car Insurance Agent in Irvine
- Home Insurance Agent in Irvine
Home Insurance Agent in Irvine
- Condo Insurance Agent in Irvine
Condo Insurance Agent in Irvine
- Renters Insurance Agent in Irvine
Renters Insurance Agent in Irvine
- Motorcycle Insurance Agent in Irvine
Motorcycle Insurance Agent in Irvine
- Business Insurance Agent in Irvine
Business Insurance Agent in Irvine
- Life Insurance Agent in Irvine
Life Insurance Agent in Irvine
- ATV Insurance Agent in Irvine
ATV Insurance Agent in Irvine
- Boat Insurance Agent in Irvine
Boat Insurance Agent in Irvine
20+
Years of
Experience
Experience
20+
Years in the
Community
Community

Your Local Allstate Team

Senior Licensed Sales Producer

Cynthia Balboa
Agency Retention
Cynthia Balboa Insurance Agent.
My name is Cynthia I have been in the insurance industry since 1999. I started at a small agency in Norwalk CA as an Insurance agent. I learned many types of insurance working as an agent with diff
Cynthia Balboa Insurance Agent.
My name is Cynthia I have been in the insurance industry since 1999. I started at a small agency in Norwalk CA as an Insurance agent. I learned many types of insurance working as an agent with different Insurance carriers. I can help with Auto, roadside memberships, mobile home, Earthquake, flood Ins. RVs, Several lines of property Insurance. After gaining my experience in different insurance products. I got my next job representing Allstate insurance as an insurance sales producer. I enjoy speaking with people and being able to help them make the best decisions for their insurance needs. I always treat customers like friends and family. I have worked with several preferred companies throughout the years. I am bilingual English & Spanish. My most current role at Allstate is retentios. I review insurance policy and help customers with their insurance rates & concerns. I have one grown daughter. And 2 dogs. I enjoy going out to eat, exercising and spending time at home with friends and family
My name is Cynthia I have been in the insurance industry since 1999. I started at a small agency in Norwalk CA as an Insurance agent. I learned many types of insurance working as an agent with different Insurance carriers. I can help with Auto, roadside memberships, mobile home, Earthquake, flood Ins. RVs, Several lines of property Insurance. After gaining my experience in different insurance products. I got my next job representing Allstate insurance as an insurance sales producer. I enjoy speaking with people and being able to help them make the best decisions for their insurance needs. I always treat customers like friends and family. I have worked with several preferred companies throughout the years. I am bilingual English & Spanish. My most current role at Allstate is retentios. I review insurance policy and help customers with their insurance rates & concerns. I have one grown daughter. And 2 dogs. I enjoy going out to eat, exercising and spending time at home with friends and family

Joshua Mak
Financial Services Intern
Hi, my name is Joshua Mak and I am a financial services intern representing Allstate at the Agency in Irvine, California. I have worked previously at other firms in Concord, CA. I am fluent in English only. I have only been with A
Hi, my name is Joshua Mak and I am a financial services intern representing Allstate at the Agency in Irvine, California. I have worked previously at other firms in Concord, CA. I am fluent in English only. I have only been with Allstate for a couple weeks now, but I am excited to continue by journey at Allstate. I am currently a 2nd year Finance major at the University of California Riverside. Outside of work and school, I really enjoy music, exercising, video. I hope you enjoy your time at Allstate!

Samantha Lucero
Agency Staff
Elliot Carrillo
Licensed Sales Producer

LIzette Gonzalez
Licensed Customer Service
Liz is a licensed sales producer who has proudly been representing Allstate since 2019. She focuses on helping individuals and families protect what matters most through personalized insurance solutions. Fluent in English and Span
Liz is a licensed sales producer who has proudly been representing Allstate since 2019. She focuses on helping individuals and families protect what matters most through personalized insurance solutions. Fluent in English and Spanish, she is able to better serve a diverse range of customers. Outside of work, Lizette enjoys hiking and exploring local coffee shops. She is committed to making the insurance process simple, comfortable, and dependable for every customer.

Qinthara Rivai
Marketing Intern
Kandice Brown
Office Manager
Allstate Insurance Agent Reviews
Rating 5.0
Outstanding customer service they go above and beyond to help out on insurance prices they make you feel welcome. I love
Outstanding customer service they go above and beyond to help out on insurance prices they make you feel welcome. I love their referral policy and I would always recommend to my friends and family.

Agent Response
Thank you so much Caroline for your meaningful fee
Thank you so much Caroline for your meaningful feedback! We're grateful to hear that you feel welcomed and appreciate our referral policy. Your recommendations to friends and family mean a lot to us. We're here to help whenever you need. Thanks again for taking the time to share about your positive experience.
Rating 5.0
very informative and great customer service

Agent Response
Thank you, Wilfredo, for your wonderful feedback!
Thank you, Wilfredo, for your wonderful feedback! We're thrilled to hear that you found our service informative and our customer service great. Your satisfaction is our priority, and we look forward to continuing to serve your insurance needs.
Rating 1.5

Agent Response
William, our agency team values your long-term loy
William, our agency team values your long-term loyalty. We want to know how we can remedy your experience and improve it. We value your feedback and would like to address your concerns. Please reach out to johnlucero1@allstate.com so we can assist you further. Thank you for being a part of our community.
Rating 0.0
I was never notified that my original agent was leaving and just all of a sudden got notifications from a mad I didn’t
I was never notified that my original agent was leaving and just all of a sudden got notifications from a mad I didn’t recognize. After having had PUP insurance with Allstate for many years, last year I was told the policy was being cancelled because I didn’t have my car insurance with Allstate, only my homeowner and flood and earthquake policies. I was told ‘don’t worry, our agency will find you a stand alone policy with another company. That never happened! I find the current Allstate agency has very poor follow up.

Agent Response
Kristan, the previous agent and John sent out post
Kristan, the previous agent and John sent out post cards and emails to all existing customers during the transition. Our apologies that you never received them. We understand your frustration with the lack of communication and follow-up. Your long-term relationship with us is valued, and we want to address your concerns about the standalone PUP policy. Please reach out to johnlucero1@allstate.com so we can assist you further.
Rating 4.0

Agent Response
Thank you, Eric, for your feedback and for being a
Thank you, Eric, for your feedback and for being a valued customer. We appreciate knowing you've had a positive experience with us. If you have any further suggestions or need assistance, feel free to reach out to johnlucero1@allstate.com. We appreciate your loyalty in our services.
Rating 4.5

Agent Response
Thank you Duane for taking the time to share your
Thank you Duane for taking the time to share your positive feedback. We appreciate you for being a valued customer and love knowing you're satisfied with the service we provide. If you have any further questions or need assistance, feel free to reach out to johnlucero1@allstate.com. Your trust means a lot to us!
Rating 4.0

Agent Response
Thank you, Bianca, for your feedback and for being
Thank you, Bianca, for your feedback and for being an appreciated customer. We're glad to hear you had a positive experience with our insurance services and team. If you have any further questions or need assistance, feel free to reach out to johnlucero1@allstate.com. Your trust is important to us, and we look forward to continuing to serve you.
Rating 3.5

Agent Response
Hi Angela, thank you for sharing your feedback. We
Hi Angela, thank you for sharing your feedback. We appreciate your insights and are committed to improving our services. If you have any specific concerns, please feel free to reach out to johnlucero1@allstate.com. Your satisfaction is important to us.
Rating 5.0

Agent Response
Thank you, Deloris, for your wonderful feedback an
Thank you, Deloris, for your wonderful feedback and for being a valued customer. We're always overjoyed to know you're satisfied with our services. Your trust in us is greatly appreciated. If you ever need assistance, feel free to reach out.
Rating 5.0

Agent Response
Thank you, Issa, for your positive feedback! We al
Thank you, Issa, for your positive feedback! We always love to hear when our customers are pleased. Your trust and support as a valued customer mean a lot to us. If you ever have any questions or need assistance, feel free to reach out. We're here to help!
Rating 5.0
This the first time in our experience as owners of car or cars to be entertained by yor people like miss Candy and comps
This the first time in our experience as owners of car or cars to be entertained by yor people like miss Candy and compsmions that attended our experiences in updated our indusurancesvin our cars as well as our renter insurance whom miss Candy accomodated hel help to solve our problem in maintsining our insurances inspite of very low of cost of others offer like freeway insursnce i selected still Allstate

Agent Response
Thank you, Francisco, for sharing your positive ex
Thank you, Francisco, for sharing your positive experience with Kandy and the rest of our team. We're thrilled to hear that she provided excellent service in updating your insurance and problem solving. Your trust in Allstate, despite other offers, is greatly appreciated. If you have any further questions or need assistance, feel free to reach out.
Rating 0.0
I have not been able to get answers to questions or policy quotes I’ve requested. I was never notified when the previo
I have not been able to get answers to questions or policy quotes I’ve requested. I was never notified when the previous agency was taken over and have yet to feel like I’m a valued customer. The previous agency was responsive and very helpful over the years but I haven’t felt any of that.

Agent Response
Hi Aaron, this is John Lucero, the Agency Owner.
Hi Aaron, this is John Lucero, the Agency Owner. My sincere apologies that this has been your experience. We have made multiple outreach attempts over the past 9 months to introduce ourselves to all our clients and yet understand not everyone saw those emails or direct mail contacts. I bring over 24 years of Insurance Agency experience and will work with my Team to make sure you are taken care of well and receive the utmost service. Sincerely, John S. Lucero
Rating 5.0

Agent Response
Thank you, Samuel, for your fantastic review! We'r
Thank you, Samuel, for your fantastic review! We're thrilled to hear that you're satisfied with our services. As a valued customer, your trust means a lot to us. If you ever have any questions or need assistance, feel free to reach out. We're here to keep you informed!
Rating 5.0

Agent Response
Thank you, Ronald, for your positive feedback and
Thank you, Ronald, for your positive feedback and for being a valued customer. We're grateful to know you're satisfied with our services. Your trust in us is greatly appreciated, and we're here to support you with any insurance needs.
Rating 5.0
I am always happy with AllState

Agent Response
Thank you, Paul, for your positive feedback! We're
Thank you, Paul, for your positive feedback! We're thrilled to hear that you're always happy with Allstate. Your satisfaction is our priority, and we appreciate your trust in us. If you ever need assistance, feel free to reach out.
Rating 5.0
Always the best, thanks to Kandi. She is the most helpful and kind person EVER.

Agent Response
Thank you so much, Linda! We're thrilled to hear a
Thank you so much, Linda! We're thrilled to hear about your positive experience with Kandi. She truly is a valuable member of our team. We appreciate your kind words and look forward to continuing to serve you with the best care possible.
Rating 5.0

Agent Response
Thank you, Yolanda, for your positive feedback and
Thank you, Yolanda, for your positive feedback and for being a valued customer. We're delighted to know you had a great experience with our agency. Your trust in us is greatly appreciated, and we're here to assist you whenever you need. We are also happy to be helping you with your Retirement!
Rating 4.5

Agent Response
Thank you, Rebecca, for sharing your feedback and
Thank you, Rebecca, for sharing your feedback and for being a valued customer. We're glad to hear you're satisfied with our services. If you have any further suggestions or questions, feel free to reach out to johnlucero1@allstate.com. Your trust means a lot to us!
Rating 5.0
It was ok

Agent Response
Thank you, Richard, for your feedback and for choo
Thank you, Richard, for your feedback and for choosing JOHN LUCERO: Allstate Insurance. We're glad to have met your expectations and appreciate your support. If you have any further comments or questions, feel free to reach out. Thank you for trusting us to help you with your Home, Auto and Umbrella Insurance.
Rating 5.0
Great experience and very kind and professional staff.

Agent Response
Thank you, Alice, for your wonderful feedback! We'
Thank you, Alice, for your wonderful feedback! We're thrilled to hear about your great experience with our team. Our staff strives to provide kind and professional service to all our valued customers. We look forward to continuing to meet your insurance needs.
Your Local Allstate Team

Marco Vazquez
Senior Licensed Sales Producer

Cynthia Balboa
Agency Retention
Cynthia Balboa Insurance Agent.
My name is Cynthia I have been in the insurance industry since 1999. I started at a small agency in Norwalk CA as an Insurance agent. I learned many types of insurance working as an agent with diff
Cynthia Balboa Insurance Agent.
My name is Cynthia I have been in the insurance industry since 1999. I started at a small agency in Norwalk CA as an Insurance agent. I learned many types of insurance working as an agent with different Insurance carriers. I can help with Auto, roadside memberships, mobile home, Earthquake, flood Ins. RVs, Several lines of property Insurance. After gaining my experience in different insurance products. I got my next job representing Allstate insurance as an insurance sales producer. I enjoy speaking with people and being able to help them make the best decisions for their insurance needs. I always treat customers like friends and family. I have worked with several preferred companies throughout the years. I am bilingual English & Spanish. My most current role at Allstate is retentios. I review insurance policy and help customers with their insurance rates & concerns. I have one grown daughter. And 2 dogs. I enjoy going out to eat, exercising and spending time at home with friends and family
My name is Cynthia I have been in the insurance industry since 1999. I started at a small agency in Norwalk CA as an Insurance agent. I learned many types of insurance working as an agent with different Insurance carriers. I can help with Auto, roadside memberships, mobile home, Earthquake, flood Ins. RVs, Several lines of property Insurance. After gaining my experience in different insurance products. I got my next job representing Allstate insurance as an insurance sales producer. I enjoy speaking with people and being able to help them make the best decisions for their insurance needs. I always treat customers like friends and family. I have worked with several preferred companies throughout the years. I am bilingual English & Spanish. My most current role at Allstate is retentios. I review insurance policy and help customers with their insurance rates & concerns. I have one grown daughter. And 2 dogs. I enjoy going out to eat, exercising and spending time at home with friends and family

Joshua Mak
Financial Services Intern
Hi, my name is Joshua Mak and I am a financial services intern representing Allstate at the Agency in Irvine, California. I have worked previously at other firms in Concord, CA. I am fluent in English only. I have only been with A
Hi, my name is Joshua Mak and I am a financial services intern representing Allstate at the Agency in Irvine, California. I have worked previously at other firms in Concord, CA. I am fluent in English only. I have only been with Allstate for a couple weeks now, but I am excited to continue by journey at Allstate. I am currently a 2nd year Finance major at the University of California Riverside. Outside of work and school, I really enjoy music, exercising, video. I hope you enjoy your time at Allstate!

Samantha Lucero
Agency Staff
Elliot Carrillo
Licensed Sales Producer

LIzette Gonzalez
Licensed Customer Service
Liz is a licensed sales producer who has proudly been representing Allstate since 2019. She focuses on helping individuals and families protect what matters most through personalized insurance solutions. Fluent in English and Span
Liz is a licensed sales producer who has proudly been representing Allstate since 2019. She focuses on helping individuals and families protect what matters most through personalized insurance solutions. Fluent in English and Spanish, she is able to better serve a diverse range of customers. Outside of work, Lizette enjoys hiking and exploring local coffee shops. She is committed to making the insurance process simple, comfortable, and dependable for every customer.

Qinthara Rivai
Marketing Intern
Kandice Brown
Office Manager
Frequently asked questions
Monday: 8:30 AM - 6:00 PM
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 6:00 PM
Thursday: 8:30 AM - 6:00 PM
Friday: 8:30 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 6:00 PM
Thursday: 8:30 AM - 6:00 PM
Friday: 8:30 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Saturday: Closed
Sunday: Closed
Sunday: Closed
No, we do not have text messaging services.
We have staff members available who speak the following languages: English, Spanish, Mandarin
- Yes, you can also find us at the following locations:
- 4214 Beverly Blvd, Los Angeles, CA
JOHN LUCERO is insurance licensed in the state(s) of California and Oregon. If you do not reside in the state(s) of California or Oregon, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
California Insurance License Name and Number: 0F10793 LUCERO, JOHN STEVEN
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
California Insurance License Name and Number: 0F10793 LUCERO, JOHN STEVEN
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
you're in good hands®

JOHN LUCERO, Car Insurance in Irvine, 92618
Contact
Select a product to get a quoteSelect an Insurance Option Below
Select a product to get a quoteSelect an Insurance Option Below
Request an Appointment
Send an email





