As daily routines change to help slow the spread of COVID-19 in your community, you’ll need easy ways to work with us. We’re available at the touch of a button no matter when, where or how you need to reach Allstate.

  • Log in to MyAccount or download the Allstate mobile app to access and manage your policies.
  • Our office staff is available by phone or email during business hours. Phones are forwarded after hours to our customer care representatives.

Allstate and our network of Allstate agents are working to ensure continuity in serving you during this time. We’re following guidance and recommendations from municipal public health officials and the Centers for Disease Control and Prevention. Thank you for your patience.
Allstate Insurance Agent John Shepherd

Allstate Insurance Agent
John ShepherdMartinsburg, WV

Select a Product to Get a Quote
Auto Insurance
Home Insurance
Renters Insurance
Motorcycle Insurance
ATV Insurance

Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri9:00 AM - 5:00 PM
SatClosed
SunClosed
Available 24/7 at

311 Aikens Ctr
Martinsburg, WV 25404
US

Map of 311 Aikens Ctr in Martinsburg

Areas Served

West Virginia, Maryland, Virginia, Pennsylvania and Delaware

Landmarks

We are conveniently located on Edwin Miller Boulevard next to the Comfort Inn & Valley College.

Languages

English, Spanish
John Shepherd: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet John Shepherd

Products we offer:

Premier Agency
National Conference-2 years
Circle of Champions-1 years
Allstate Leader's Forum-1 years
Honor Ring-3 years
Toys for Tots
Pancreatic Cancer Action Network
Fisher House
Relay For Life Berkeley County
Norwalk Soap Box Derby
Make-A-Wish of Greater PA & WV
Eastern Panhandle Deaf Alliances

Local events & news

Frequently Asked Questions
What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Are you open on weekends
Saturday: Closed
Sunday: Closed
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
Spanish
Does your agency provide financial services?
Yes, we have a Personal Financial Representative on our team who is available to help you prepare a strategy to achieve your financial goals.
Do you have more than one location?
No, this is our only location
John Shepherd is insurance licensed in the state(s) of Delaware, Illinois, Maryland, Pennsylvania, Virginia, and West Virginia. If you do not reside in the state(s) of Delaware, Illinois, Maryland, Pennsylvania, Virginia, or West Virginia, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.