Allstate Insurance Agent
Karsumo Siefa, Wilmington, DE

1819 Newport Gap Pike,

Ste 2b

Wilmington, DE 19808

Call

(302) 992-0100to quote by phone

Call

(302) 992-0100to quote by phone

Call

(302) 992-0100to quote by phone

Call

(302) 992-0100to quote by phone

Select a product to get a quote

Auto insurance

Home insurance

Renters insurance

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	9:00 AM - 6:00 PM
Tue	9:00 AM - 6:00 PM
Wed	9:00 AM - 6:00 PM
Thu	9:00 AM - 6:00 PM
Fri	9:00 AM - 6:00 PM
Sat	Available by appointment
Sun	Closed

After-hours appointments available.

Available 24/7 at

(302) 992-0100

1819 Newport Gap Pike,
Ste 2b
Wilmington, DE 19808
US

Map of 1819 Newport Gap Pike in Wilmington

Landmarks

Located at the corner of Newport Gap Pike and Seminole Avenue

Areas Served

Wilmington, Philadelphia

Languages

English, Spanish

Social

Karsumo Siefa: Allstate Insurance

Local Allstate Insurance Agent: Karsumo Siefa

Amani's birthday celebration by the staff and me.

We are outside!

At our agency, we’re grateful for the opportunity to support customers’ insurance needs while also showing care for the environment. Here, we’re tending to our flowers and nurturing an avocado tree.

As an Allstate agency in Wilmington, our knowledge and understanding of the people in this community help us provide customers with an outstanding level of service. We look forward to helping families like yours protect the things that are important – your family, your home, your car, and more.

You can depend on us to help you look at the big picture. What we like best about our jobs is that we can offer customers options for a wide variety of coverage and services.

We’re committed to helping Wilmington residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, we’re available to answer your questions. If you’re already a customer, we’re ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit us today.

You can depend on us to help you look at the big picture. What we like best about our jobs is that we can offer customers options for a wide variety of coverage and services.

Products we offer:

Car Insurance Agent in Wilmington
Car Insurance Agent in Wilmington
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance Agent in Wilmington
Home Insurance Agent in Wilmington
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in Wilmington
Condo Insurance Agent in Wilmington
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Renters Insurance Agent in Wilmington
Renters Insurance Agent in Wilmington
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Landlords & Hosts Insurance Agent in Wilmington
Landlords & Hosts Insurance Agent in Wilmington
Helps protect the structure of your rental property, from covered accidents such as fire, wind/hail, vandalism and more. It also offers protection for the liability you might face as an owner. Let’s chat about the right coverage for your additional property!
Motorcycle Insurance Agent in Wilmington
Motorcycle Insurance Agent in Wilmington
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
get a quote
Business Insurance Agent in Wilmington
Business Insurance Agent in Wilmington
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Wilmington
Life Insurance Agent in Wilmington
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Wilmington
ATV Insurance Agent in Wilmington
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
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Boat Insurance Agent in Wilmington
Boat Insurance Agent in Wilmington
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

Your Local Allstate Team

Berta Lilian Guevara Crespo

Office Manager

Berta, also known as Lili Crespo (depending on where you know her from) has 12 years’ experience in the insurance industry. She worked for the previous owner, the Powell Agency from whom we bought this agency. Berta Is originally from El Salvador Central America.
In 2017 Berta received best seller in Delaware "Life Champion" from Allstate.
Outside of the office, Berta has two amazing daughters and an awesome granddaughter. Berta is a devout philanthropist, working with churches and other organizations to support the community. She is also an avid animal lover. She has three dogs, five cats and two birds. Berta loves music, dancing, hiking and the beach. She is a great lover of coffee.
Saying: "Always be honest, be kind and keep your promises." "Be grateful to God and don't forget to love."

Allstate Insurance Agent Reviews

herman wood

Jun. 11, 2026

Excellent response time

Agent Response

Thank you, Herman, for your kind words about our r

Thank you, Herman, for your kind words about our response time. We strive to provide efficient service to all our customers. If you have any further feedback or need assistance, feel free to reach out. We appreciate your support!

wayne carter

May. 7, 2026

Agent Response

Thank you, Wayne, for the 5-star review! We are pl

Thank you, Wayne, for the 5-star review! We are pleased to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your trust in our services. If you ever need assistance, feel free to reach out.

james miller

Apr. 23, 2026

It was Great

Agent Response

Thank you, James, for your kind feedback! We’re

Thank you, James, for your kind feedback! We’re delighted to hear you continue to have a great experience with us. Your satisfaction means a lot, and we truly appreciate your business.

claudette baise

Mar. 18, 2026

Allstate always answer all my questions. Give me suggestions. I feel like the type of insurance that I have is much chea

Allstate always answer all my questions. Give me suggestions. I feel like the type of insurance that I have is much cheaper for my age with Allstate.

Agent Response

Thank you, Claudette, for your kind words and for

Thank you, Claudette, for your kind words and for being such a valued customer! We’re delighted to hear that you find our service both helpful and affordable. Your satisfaction is our top priority, and we’re always here whenever you need assistance.

debra stafford

Mar. 12, 2026

Agent Response

Thank you, Debra, for your kind review! We’re de

Thank you, Debra, for your kind review! We’re delighted to hear you had a positive experience with us. Your satisfaction means a great deal, and we truly appreciate your trust and support. If you ever need anything, please don’t hesitate to reach out—we’re always happy to help.

lushonda stevens

Feb. 7, 2026

Overall, a great person to work with. He gets what you need to get done in great timing. Also able to answer your comple

Overall, a great person to work with. He gets what you need to get done in great timing. Also able to answer your complex questions in a simple straight forward way.

Agent Response

Thank you, Lushonda, for your wonderful feedback!

Thank you, Lushonda, for your wonderful feedback! We're thrilled to hear that you had a positive experience and found our service timely and straightforward. Your satisfaction is our priority, and we look forward to assisting you with any future needs.

eliseo jaquez

Feb. 6, 2026

Agent Response

Thank you, Eliseo, for your positive feedback! We'

Thank you, Eliseo, for your positive feedback! We're thrilled to hear that you had a great experience with us. Your trust and satisfaction are our top priorities. If you ever need assistance in the future, feel free to reach out.

reginald wilkes

Feb. 4, 2026

Agent Response

Thank you, Reginald, for your positive feedback an

Thank you, Reginald, for your positive feedback and for being a valued customer. We're glad to hear you're satisfied with our services. If you have any suggestions or need assistance, feel free to reach out to karsumosiefa@allstate.com.

gale jones

Jan. 27, 2026

Agent Response

Hi Gale, thank you for sharing your feedback. I'm

Hi Gale, thank you for sharing your feedback. I'm sorry to hear about your experience. We value your input and would like to understand more about your concerns. Please feel free to reach out to us at karsumosiefa@allstate.com so we can assist you further.

kimberly martin

Jan. 26, 2026

I feel that there is opportunity for improvement.

Agent Response

Thank you, Kimberly, for your feedback and for bei

Thank you, Kimberly, for your feedback and for being a valued customer. We appreciate your suggestion for improvement and are always striving to enhance our services. If you have specific areas you'd like us to focus on, please feel free to reach out to karsumosiefa@allstate.com. Your input is important to us.

betty roe

Jan. 22, 2026

Agent Response

Thank you, Betty, for your wonderful feedback and

Thank you, Betty, for your wonderful feedback and for being such a valued customer. We are delighted to hear that you had a positive experience with our insurance services. Your trust means a great deal to us, and we’re always here to support you whenever you need assistance.

thomas bland

Jan. 17, 2026

your claims dept is too hard to get claim for home issues and are overpriced no respects for long term customers

Agent Response

Hi Thomas, thank you for sharing your feedback. We

Hi Thomas, thank you for sharing your feedback. We're sorry to hear about your experience with our claims department. We value our long-term customers and want to address your concerns. Please reach out to karsumosiefa@allstate.com so we can assist you further.

christopher spencer

Jan. 12, 2026

Too expensive without any real justification. I will file a complaint with the state insurance commissioner

Agent Response

Christopher, we are e sorry to hear you are feelin

Christopher, we are e sorry to hear you are feeling frustrated. Our pricing is based on state-regulated insurance rates and underwriting guidelines, not arbitrary markups. That said, we understand cost is an important factor, and we’re always happy to review your policy to make sure it’s the best fit and explore any available options. Please feel free to contact us directly so we can address your concerns.

stacey spitzer

Jan. 5, 2026

Adrienne was great. She was very helpful and answered all of my questions. She made updating my renters insurance very e

Adrienne was great. She was very helpful and answered all of my questions. She made updating my renters insurance very easy.

Agent Response

Thank you, Stacey, for sharing your positive exper

Thank you, Stacey, for sharing your positive experience with Adriana. We are delighted to hear that she was helpful and made updating your renter's insurance quick and easy. Your satisfaction means a great deal to us, and we truly appreciate your feedback.

abdul yusuf

Dec. 23, 2025

Agent Response

Thank you, Abdul, for your kind feedback and for b

Thank you, Abdul, for your kind feedback and for being a valued customer. We’re delighted to hear that you had a positive experience with our insurance services. Your trust and satisfaction mean a great deal to us. Should you ever need assistance, please don’t hesitate to reach out.

denise glover

Dec. 20, 2025

Very helpful with how to reduce my car premium.

Agent Response

Thank you, Denise, for your wonderful feedback! We

Thank you, Denise, for your wonderful feedback! We're delighted to hear that you found our guidance on reducing your car premium helpful. At our agency, we strive to provide valuable support to our customers. If you have any more questions or need further assistance, feel free to reach out.

stephanie gates

Sep. 14, 2025

Staff is friendly and knowledgeable about the products they sell and service. Always available when needed.

Agent Response

Thank you, Stephanie, for your wonderful feedback!

Thank you, Stephanie, for your wonderful feedback! We're thrilled to hear that our staff's friendliness and product knowledge have made a positive impact. Being available when you need us is a top priority. We appreciate your trust and look forward to continuing to serve you. Thank you for your business!

sylvester avery

Feb. 20, 2025

A-OK so far !

Agent Response

Thanks, Sylvester, for your feedback. We are glad

Thanks, Sylvester, for your feedback. We are glad to hear that everything’s going A-OK so far. We will appreciate if you can let us know if there's anything we can do to enhance your experience or even make it better! We thank you for your business.

cheryl bailey

Nov. 16, 2024

Agent Response

Cheryl, thank you for your kind feedback! It’s a

Cheryl, thank you for your kind feedback! It’s a pleasure to assist our customers with all their insurance needs. We truly appreciate your business and look forward to serving you more.

carmen gutierrez

Oct. 30, 2024

Agent Response

Thanks, Carmen, for your rating. We are delighted

Thanks, Carmen, for your rating. We are delighted to be of service to you and the community. Again, thank you for your business.

Allstate Online Review Policy

Your Local Allstate Team

Berta Lilian Guevara Crespo

Office Manager

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday:
Sunday: Closed

Are you open on weekends?

Saturday:
Sunday: Closed

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish

Do you have more than one location?

No, this is our only location.

Karsumo Siefa is insurance licensed in the state(s) of Delaware, Maryland, Pennsylvania, and Virginia. If you do not reside in the state(s) of Delaware, Maryland, Pennsylvania, or Virginia, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

you're in good hands^®