Allstate Insurance Agent
Kelly Conway, Austin, TX

CIC

5750 Balcones Dr,

Ste 109

Austin, TX 78731

Call

(512) 345-0005to quote by phone

Call

(512) 345-0005to quote by phone

Call

(512) 345-0005to quote by phone

Call

(512) 345-0005to quote by phone

Select a product to get a quote

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	8:00 AM - 5:00 PM
Tue	8:00 AM - 5:00 PM
Wed	8:00 AM - 5:00 PM
Thu	8:00 AM - 5:00 PM
Fri	8:00 AM - 4:00 PM
Sat	Closed
Sun	Closed

Available 24/7 at

(512) 345-0005

5750 Balcones Dr,
Ste 109
Austin, TX 78731
US

Landmarks

We’re located in the Balcones Office Building, just one block off MoPac (Loop 1) at the intersection of Balcones Dr and Northland/2222. Across the street from a McDonald’s. You’ll see a red brick office building labeled 5750 S (south entrance).

Areas Served

Austin

Languages

English, Spanish

Social

Kelly Conway: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Kelly Conway

Hello there! I am Kelly Conway, the founder of Conway Insurance Agency. With over 15 years of experience in the insurance industry, I am committed to providing exceptional service and making insurance hassle-free for customers.

To me, insurance is more than just a policy or a piece of paper. It's about protecting what matters most to you - your home, your car, your loved ones, and your livelihood. It's about having that peace of mind knowing that you're covered in case the unexpected happens. I truly believe that insurance is a way to safeguard your future and can help you bounce back when life throws you a curveball.

But it's not just about the policies for me. It's about the people. I am passionate about building relationships with customers and understanding their individual needs. I want to be there for them during the good times and the tough times, guiding them through the complex world of insurance and helping them feel confident and protected. Seeing the relief and gratitude on their faces when they know they're in safe hands is what drives me every single day.

Outside of work, my family is my greatest joy. I have a wonderful spouse and two amazing kids who keep me on my toes. We love spending quality time together, whether it's exploring the great outdoors, traveling, or sitting down for pizza and a movie on Friday’s. My kids are involved in too many activities to list and keep us on the go.

We also love enjoying all that Austin has to offer. This city has been my home for over 25 years, and I absolutely love it! From the vibrant music scene to the beautiful outdoor spaces, Austin has a special place in my heart. When I'm not helping customers, you might find me out on a trail, trying new restaurants or catching some live music.

So, if you're looking for personalized insurance solutions from a team that truly cares, look no further than the Conway Insurance Agency. We're here to simplify insurance, protect what matters most to you, and give you the peace of mind you deserve. Give us a call today and let's get started!

Products we offer:

Car Insurance Agent in Austin
Car Insurance Agent in Austin
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance Agent in Austin
Home Insurance Agent in Austin
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
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Condo Insurance Agent in Austin
Condo Insurance Agent in Austin
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
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Renters Insurance Agent in Austin
Renters Insurance Agent in Austin
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Motorcycle Insurance Agent in Austin
Motorcycle Insurance Agent in Austin
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
get a quote
Business Insurance Agent in Austin
Business Insurance Agent in Austin
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Austin
Life Insurance Agent in Austin
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Austin
ATV Insurance Agent in Austin
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in Austin
Boat Insurance Agent in Austin
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

10+

Years of
Experience

20+

Years in the
Community

Your Local Allstate Team

Benita Martinez

Service Agent

Benita is our dedicated Customer Service Agent. She handles policy changes, claims, and billing inquiries, always prioritizing customer satisfaction. A Texas native living in Austin for over 10 years, Benita brings 8 years of experience in customer relationship management, with a background in event planning and sales. Outside of work, Benita is active in her church community and various ministries. Benita enjoys spending time at Zilker Park with her Golden Retriever or paddleboarding on Lady Bird Lake. She's also a passionate cook.
Quote: A little consideration, a little thought for others, makes all the difference. – Winnie The Pooh

Hasana Rivera

Sales and Service Agent

Hasana Rivera is dedicated to help protect you and your family from life’s uncertainties. Having seen the value of reliable coverage firsthand, she is passionate about helping others achieve peace of mind. Fluent in both English and Spanish, she effectively serves a diverse range of customers. Hasana understands the importance of safeguarding what matters most to you and is here to provide personalized insurance solutions tailored to your needs.

Gionina Posca

Licensed Agent

With over five years in the insurance industry, Gionina takes pride in working one-on-one with customers to understand their unique needs and help provide personalized protection. Though she works remotely from Deep East Texas, she’s an integral part of the Austin-based team.
Outside the office, she balances life as a busy mom by staying active in her kids’ academics and sports, pursuing healthy cooking, and enjoying creative outlets like dance. She once even traveled to Argentina to train and perform with her tango group—an experience that reflects her dedication and passion in all areas of life. Her goal? To offer the kind of guidance and service she’d want for her own family.

Tiffany Parker

Tiffany has been in the insurance industry since 2020 and enjoys helping individuals and families find coverage that fits their needs and provides peace of mind. She values building lasting relationships with customers and making the insurance process simple and stress-free. When she’s not at work, Tiffany loves spending time with family and friends and creating lasting memories.

Gavin Pardeiro

Sales Agent

Born and raised in Austin, Gavin brings a local touch and a genuine passion for helping others protect what matters most. His interest in insurance began after a personal experience showed him the true value of having the right coverage during life’s unexpected moments. That experience continues to inspire his dedication to supporting families with care and understanding.
A former multi-sport athlete, Gavin approaches his work with the same focus and determination that defined his years in basketball, football, and tennis. Outside of the office, he enjoys attending concerts, cheering at sporting events, and spending time with family and friends here in Austin.

Erick Dimas

Sales Agent

Erick Dimas has over four years of experience in the insurance industry and is fluent in both English and Spanish, allowing him to support a wide range of customers with confidence and clarity. Originally from El Salvador, Erick has lived in the United States for more than 21 years and has built his career around helping individuals and families find insurance solutions tailored to their unique needs.
Erick is passionate about helping customers select the right coverage and helping see they fully understand how their policies work to protect what matters most. Outside of the office, he enjoys training for bike races, bringing the same focus, discipline, and determination to his personal goals as he does to serving customers.

Allstate Insurance Agent Reviews

cara adkinson

Sep. 20, 2024

joseph heuring

Aug. 26, 2024

Agent Response

We appreciate your feedback, Joseph. Thank you for

We appreciate your feedback, Joseph. Thank you for choosing Conway Insurance Agency. We're committed to providing excellent service.

marc smith

Aug. 26, 2024

Agent Response

Thank you for your 5-star rating! We're thrilled t

Thank you for your 5-star rating! We're thrilled to hear you had a positive experience with our team. Your satisfaction is our top priority.

betty tennial

Aug. 26, 2024

Not friendly

Agent Response

We're sorry to hear that you had a less-than-posit

We're sorry to hear that you had a less-than-positive experience with our staff. Your feedback is important to us, and we take it seriously. Could you please share more details about your interaction so we can investigate and address the issue? Your input will help us improve our customer service. Thank you for your time.

alma medina

Aug. 14, 2024

Agent Response

This really brightened our day. Thank you for the

This really brightened our day. Thank you for the kind review. We always appreciate 5 shiny stars!!

deborah haisler

Aug. 10, 2024

Good!! Kelly kept me updated. She was friendly, considerate amd knowledgeable. Thank you Alstate!!! 🙂

Agent Response

Thank you so much for the kind words! We appreciat

Thank you so much for the kind words! We appreciate your business.

elizabeth wilson

Aug. 3, 2024

Love Kelly!

Agent Response

We’re so glad you love working with her! Thanks

We’re so glad you love working with her! Thanks for the kind words.

dennis hughto

Jul. 30, 2024

Agent Response

Thank you for your feedback. We're always striving

Thank you for your feedback. We're always striving to improve our service. Please don't hesitate to contact us if you'd like to share more about your experience.

sharon mcdonald

Jul. 29, 2024

Agent Response

We're so glad you're happy with our service! Your

We're so glad you're happy with our service! Your satisfaction is our top priority. Please don't hesitate to contact us if you ever need anything.

emily gurule

Jul. 23, 2024

my premiums always go up every time for an 18 year old car with liability and an 11 year old vehicle. makes no sense

Agent Response

We completely understand your frustration with ris

We completely understand your frustration with rising premiums. Seeing those increases can be tough, especially with older vehicles. Unfortunately, factors like rising repair costs and more frequent severe weather events are impacting rates across the board. While we can't control the rates (wish we could) we do hope your experience with our agency has been positive.

lowell fowler

Jul. 23, 2024

Agent Response

Hey Lowell! Thanks for taking a minute to give us

Hey Lowell! Thanks for taking a minute to give us those 5 stars! We really appreciate it!

paulino tovar

Jul. 18, 2024

Agent Response

We appreciate the 4-star review! We're always str

We appreciate the 4-star review! We're always striving to improve and provide a 5-star experience. Is there anything we can do to earn your top rating in the future?

regina rousseau

Jul. 12, 2024

Always responsive, caring, knowledgeable and helpful!

Agent Response

We’re thrilled to hear such wonderful feedback!

We’re thrilled to hear such wonderful feedback! It’s always a pleasure working with you, Regina. Your continued trust and support mean the world to us. Thank you for your kind words!

billy hill

Jul. 9, 2024

You are fair to me

Agent Response

We strive to be fair and friendly! Thanks for the

We strive to be fair and friendly! Thanks for the awesome review. We're glad you appreciate our approach.

albert cortez

Jul. 7, 2024

Cares about customers and the community

Agent Response

We're so grateful for the 5-star review! At The Co

We're so grateful for the 5-star review! At The Conway Insurance, we truly care about our customers and the communities we serve. Thank you for recognizing our commitment!

james bowen

Jul. 3, 2024

Agent Response

Almost perfect! Thanks for the 4.5-star review. We

Almost perfect! Thanks for the 4.5-star review. We're happy to hear you're mostly satisfied. Let us know if there is anything that we can do to earn that extra half star. Thank you for your business!

shane schallock

Jul. 1, 2024

Agent Response

Hi Shane, I take all feedback seriously and strive

Hi Shane, I take all feedback seriously and strive to provide excellent service. It looks like we haven't had the opportunity to speak in a while so I'm reaching out to learn more about your experience. Would you be willing to share any details that might help us improve? You can reply to this review or contact me directly at 512-345-0005 or kellyconway@allstate.com. Thank you for your time and feedback.

derry carr

Jun. 30, 2024

Agent Response

High five for the 5 stars! We're glad you had a gr

High five for the 5 stars! We're glad you had a great experience.

rick kimberlin

Jun. 28, 2024

I always get the information I ask about. Kelly's Agency has been great to deal. Not always the case with corporate as

I always get the information I ask about. Kelly's Agency has been great to deal.
Not always the case with corporate as feel given my long standing history.
A loyal Allstate customer. Rates are high.

Agent Response

We appreciate your loyalty, Rick! We strive to pr

We appreciate your loyalty, Rick! We strive to provide exceptional service and clear information – just like you deserve. We understand that rates can be frustrating, and we're always looking for ways to ensure you have the best coverage at a competitive price.

dora petrek

Jun. 23, 2024

Well informed

Agent Response

Awesome! Thanks for the stellar review. We appreci

Awesome! Thanks for the stellar review. We appreciate your business!

Allstate Online Review Policy

Your Local Allstate Team

Benita Martinez

Service Agent

Hasana Rivera

Sales and Service Agent

Gionina Posca

Licensed Agent

Tiffany Parker

Gavin Pardeiro

Sales Agent

Erick Dimas

Sales Agent

Frequently asked questions

What are your agency hours?

Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed

Are you open on weekends?

Saturday: Closed
Sunday: Closed

Can I text your agency with questions?

No, we do not have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English, Spanish

Do you have more than one location?

No, this is our only location.

Kelly Conway is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®