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Allstate Insurance Agent
Ken ShieldsLake Geneva, WI


Office Hours

Day of the WeekHours
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri9:00 AM - 5:00 PM
SatAvailable by appointment
After-hours appointments available.
Available 24/7 at

728 Wisconsin St
Lake Geneva, WI 53147

Areas Served

Lake Geneva, Elkhorn, Burlington


Downtown with free parking in our driveway. Between Broad and Center Streets on Wisconsin Street, near Horticulture Hall.

Additional Contact

Fax: (262) 249-0288
Ken Shields: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Ken Shields

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years of
Years in the
Education dropdown expand/collapse
Bachelor of Arts-Trinity College
Community Involvement
Community Involvement dropdown expand/collapse
Orphans of the Storm Animal Shelter

Our team

Ken Shields

Agency Owner
I’ve been associated Allstate for over 28 years and have worn many hats in the company. My tenure and experience have allowed me to not only understand the ins-and-outs of insurance, but also to service hundreds of families regarding their protection needs. I’m committed to helping you find options to meet you and your family’s needs, answer questions, and provide ongoing service and support.

Michelle Shields

Office Manager
Michelle has been in insurance since 1990. She enjoys being part of the community, building relationships and providing great service. In her free time, she enjoys hiking and biking, as well as volunteering at Orphans of the Storm Animal Shelter. Give Michelle a call anytime for an insurance review.

Carrie Mueller

Sales Manager
Carrie has worked in insurance since 2005. She enjoys building relationships with customers, so she can better assist them with their insurance needs. She spends her free time with family and friends, running on trails with her dog, traveling and exploring local restaurants. She also volunteers at events for the American Legion, fosters dogs through the Wisconsin Humane Society and participates in our local Big Brothers Big Sisters program. Stop by the office or give Carrie a call today!

Laura Charland

Customer Care Professional
Laura started working in insurance in 2014. She enjoys answering customers' questions and providing great service at every opportunity. In her free time, you'll find her spending time with family or running. Give Laura a call anytime with questions about your policy.

Selena Proksa

Licensed Sales Professional
Selena has been taking care of customers at our agency since 2013. She enjoys helping local families and businesses with their insurance needs. She spends most of her free time raising her teenagers, walking her dog and riding scooters. Reach out to Selena today for a personalized insurance review.

Andrea Stubbs

Licensed Sales Professional
Andrea began working in insurance in 2005. She loves helping people find the right insurance coverage at a price that works for their budget. When she's not at the office, she enjoys spending time with family and walking her dog. Andrea is happy to help with your insurance needs.

Brittany Tripp

Customer Care Professional
We welcomed Brittany to our team in 2020. She came to us with many years of customer service experience. She is available to help with claims support, payments, and general policy information. In her free time, Brittany and her husband enjoy riding their motorcycles through the beautiful Wisconsin countryside. Reach out to Brittany anytime for support.

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Local events & news

The Allstate Foundation Helps Orphans of the Storm

Orphans of the Storm is an organization I support because I feel personally connected to its work to shelter and find homes for dogs and cats throughout Illinois, Wisconsin and surrounding areas. I was honored to join to care for the animals at their facility. Using my Helping Hands through volunteerism gave me the opportunity to earn a $1,000 Allstate Foundation grant for the organization. When we work in line with our passions, giving time for those in need is natural and necessary!

Allstate Foundation Grant Helps Northern Illinois Food Bank

Our agency recently helped secure a $6,000 Allstate Foundation Helping Hands in the Community grant for Northern Illinois Food Bank. The funds will be used to help serve nutritional meals to those in need in our area. Giving back to my local community is tremendously rewarding and gives me a sense of purpose. I believe when we help others our communities are stronger and healthier, which is why I’m proud to support Northern Illinois Food Bank’s work.
*Note: In Florida, Allstate agencies are authorized to represent a number of companies that are part of the Allstate family. Through these separate and distinct companies a wide variety of insurance products are available. For example, auto insurance in Florida is available from Allstate Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company(Home Office:Northbrook, IL). Property insurance, such as homeowners, condominium owners and renters insurance is available in Florida from Castle Key Insurance Company and Castle Key Indemnity Company(Home Offices: St. Petersburg, FL).

It's important to note that Castle Key Insurance Company and Castle Key Indemnity Company are separate and distinct companies from each other and from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Life Insurance Company. This means, for example, that property insurance products provided by Castle Key Insurance Company and Castle Key Indemnity Company are not underwritten or reinsured by Allstate Insurance Company or Allstate Life Insurance Company.

Ken Shields is insurance licensed in the state(s) of Florida, Illinois, and Wisconsin. If you do not reside in the state(s) of Florida, Illinois, or Wisconsin, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.