

Allstate Insurance Agent
Kim Asay, Lacey, WA
Call
(360) 491-3376to quote by phone
Call
(360) 491-3376to quote by phone
Select a product to get a quoteSelect a product to get a quote
Location Details
Office Hours
| Day of the Week | Hours |
|---|---|
| Mon | 9:00 AM - 5:00 PM |
| Tue | 9:00 AM - 5:00 PM |
| Wed | 9:00 AM - 5:00 PM |
| Thu | 9:00 AM - 5:00 PM |
| Fri | 9:00 AM - 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Available 24/7 at
(360) 491-3376
Languages
English
Kim Asay: Allstate Insurance
Local Allstate Insurance Agent: Kim Asay

Kim Asay
CEO

Aaron Lambert
Licensed Sales Professional

Sam Hawkins
Licensed Sales Professional

Chanthavy "Thavy" Chay
Operations Manager








At the heart of our agency is a culture driven by core values that define who we are and how we serve. Our commitment to customer-centered excellence guides every interaction so it is meaningful and focused on building trust. By prioritizing the needs of customers, we create lasting relationships that go beyond transactions.
We approach challenges with positive resolve, viewing obstacles as opportunities to grow and deliver exceptional results. Optimism and resilience guide us, allowing us to consistently rise to the occasion and exceed expectations.
Our focus is always on achieving high-impact results. Every effort we make is intentional, designed to drive meaningful outcomes that contribute to the success of both customers and our agency. We believe in making a difference with every action we take.
Growth is at the core of who we are. With an endless pursuit of learning and improvement, we embrace opportunities for personal and professional development. This commitment to helps our team members thrive, creating a culture of continuous advancement. Each member of our team is a proud brand ambassador, representing not only the values of our agency but also their own professional pride. By fostering strong relationships and engaging with the community, we make a lasting, positive impact in everything we do.
These values are the foundation of our culture, guiding every decision and action we take. They set us apart and empower us to deliver the exceptional service customers deserve.
Call us for a quote today at (360)2524250
We approach challenges with positive resolve, viewing obstacles as opportunities to grow and deliver exceptional results. Optimism and resilience guide us, allowing us to consistently rise to the occasion and exceed expectations.
Our focus is always on achieving high-impact results. Every effort we make is intentional, designed to drive meaningful outcomes that contribute to the success of both customers and our agency. We believe in making a difference with every action we take.
Growth is at the core of who we are. With an endless pursuit of learning and improvement, we embrace opportunities for personal and professional development. This commitment to helps our team members thrive, creating a culture of continuous advancement. Each member of our team is a proud brand ambassador, representing not only the values of our agency but also their own professional pride. By fostering strong relationships and engaging with the community, we make a lasting, positive impact in everything we do.
These values are the foundation of our culture, guiding every decision and action we take. They set us apart and empower us to deliver the exceptional service customers deserve.
Call us for a quote today at (360)2524250
At the heart of our agency is a culture driven by core values that define who we are and how we serve. Our commitment to customer-centered excellence guides every interaction so it is meaningful and focused on building trust. By prioritizing the needs of customers, we create lasting relationships that go beyond transactions.
We approach challenges with positive resolve, viewing obstacles as opportunities to grow and deliver exceptional results. Optimism and resilience guide us, allowing us to consistently rise to the occasion and exceed expectations.
Our focus is always on achieving high-impact results. Every effort we make is intentional, designed to drive meaningful outcomes that contribute to the success of both customers and our agency. We believe in making a difference with every action we take.
Growth is at the core of who we are. With an endless pursuit of learning and improvement, we embrace opportunities for personal and professional development. This commitment to helps our team members thrive, creating a culture of continuous advancement. Each member of our team is a proud brand ambassador, representing not only the values of our agency but also their own professional pride. By fostering strong relationships and engaging with the community, we make a lasting, positive impact in everything we do.
These values are the foundation of our culture, guiding every decision and action we take. They set us apart and empower us to deliver the exceptional service customers deserve.
Call us for a quote today at (360)2524250
We approach challenges with positive resolve, viewing obstacles as opportunities to grow and deliver exceptional results. Optimism and resilience guide us, allowing us to consistently rise to the occasion and exceed expectations.
Our focus is always on achieving high-impact results. Every effort we make is intentional, designed to drive meaningful outcomes that contribute to the success of both customers and our agency. We believe in making a difference with every action we take.
Growth is at the core of who we are. With an endless pursuit of learning and improvement, we embrace opportunities for personal and professional development. This commitment to helps our team members thrive, creating a culture of continuous advancement. Each member of our team is a proud brand ambassador, representing not only the values of our agency but also their own professional pride. By fostering strong relationships and engaging with the community, we make a lasting, positive impact in everything we do.
These values are the foundation of our culture, guiding every decision and action we take. They set us apart and empower us to deliver the exceptional service customers deserve.
Call us for a quote today at (360)2524250
Products we offer:
- Car Insurance Agent in Lacey
Car Insurance Agent in Lacey
- Home Insurance Agent in Lacey
Home Insurance Agent in Lacey
- Condo Insurance Agent in Lacey
Condo Insurance Agent in Lacey
- Renters Insurance Agent in Lacey
Renters Insurance Agent in Lacey
- Landlords & Hosts Insurance Agent in Lacey
Landlords & Hosts Insurance Agent in Lacey
- Motorcycle Insurance Agent in Lacey
Motorcycle Insurance Agent in Lacey
- Business Insurance Agent in Lacey
Business Insurance Agent in Lacey
- Life Insurance Agent in Lacey
Life Insurance Agent in Lacey
- ATV Insurance Agent in Lacey
ATV Insurance Agent in Lacey
- Boat Insurance Agent in Lacey
Boat Insurance Agent in Lacey
10+
Years of
Experience
Experience
20+
Years in the
Community
Community

Resource Development Committee Member for Boys & Girls club of Thurston County
Lifetime Director for Olympia Master Builders
Your Local Allstate Team

Operations Manager / Trainer
Thavy joined our team in October of 2021, and we can honestly say she fit right in. She has always had an interest in insurance as some of her family members are in the industry. The idea of being able to help people really with w
Thavy joined our team in October of 2021, and we can honestly say she fit right in. She has always had an interest in insurance as some of her family members are in the industry. The idea of being able to help people really with what insurance is while helping so their families are protected is what brought her to us and is also why we knew she would be a perfect addition to our team. When she is not here with us, she is most definitely in the kitchen whipping up some type of delicious, sweet treat. Its been rumored that she makes the best Chocolate Chip Cookie around. Thavy has a very large close-knit family and looks forward to celebrating Cambodian New Year every April with them. Her cheery smile and friendly attitude make every day just a bit brighter at the agency.
Autumn Cassidy
Customer Experience Specialist
Autumn is a Licensed Insurance Agent with the Agency, where she is known for her thoroughness, attention to detail, and genuine care for customers. She takes the time to explain coverages clearly and thoughtfully, helping see ever
Autumn is a Licensed Insurance Agent with the Agency, where she is known for her thoroughness, attention to detail, and genuine care for customers. She takes the time to explain coverages clearly and thoughtfully, helping see every customer understands their policies and feels confident in their protection.
Autumn’s calm and personable approach makes her a great help for both new and long-time customers alike. She believes that education is key to great service—and she’s passionate about helping people make informed decisions about their insurance needs.
In her spare time, Autumn enjoys spending time with her fiancé and family, combing the beach for treasures, and fishing. Whether she’s by the water or helping customers at the office, Autumn brings patience, kindness, and heart to everything she does.
Autumn’s calm and personable approach makes her a great help for both new and long-time customers alike. She believes that education is key to great service—and she’s passionate about helping people make informed decisions about their insurance needs.
In her spare time, Autumn enjoys spending time with her fiancé and family, combing the beach for treasures, and fishing. Whether she’s by the water or helping customers at the office, Autumn brings patience, kindness, and heart to everything she does.
Sherie Gray
Agency Manager / Coach
Sherie Gray is the Agency Manager and Mentor at the Kim Asay Agency, bringing over 20 years of experience in the insurance industry. Her depth of knowledge, steady leadership, and genuine passion for helping others make her an inc
Sherie Gray is the Agency Manager and Mentor at the Kim Asay Agency, bringing over 20 years of experience in the insurance industry. Her depth of knowledge, steady leadership, and genuine passion for helping others make her an incredible asset to both the team and the customers she serves.
Sherie thrives on mentoring others and creating an environment where everyone can grow and succeed. Her knowledge, paired with her approachable and encouraging nature, has made her a go-to resource and trusted leader within the agency.
Outside of work, Sherie enjoys all things sports, traveling, and spending time with her daughters. She loves exploring new destinations, or simply enjoying family time, Sherie brings the same energy and heart to her personal life that she brings to her role every day.
Sherie thrives on mentoring others and creating an environment where everyone can grow and succeed. Her knowledge, paired with her approachable and encouraging nature, has made her a go-to resource and trusted leader within the agency.
Outside of work, Sherie enjoys all things sports, traveling, and spending time with her daughters. She loves exploring new destinations, or simply enjoying family time, Sherie brings the same energy and heart to her personal life that she brings to her role every day.
Aaron Lambert
Insurance Solutions Consultant
Aaron joined the insurance industry in June 2023 and has quickly become a valuable asset to both Kim Asay’s Allstate Agency and the customers he serves. He takes great pride in being thorough, knowledgeable, and patient—always
Aaron joined the insurance industry in June 2023 and has quickly become a valuable asset to both Kim Asay’s Allstate Agency and the customers he serves. He takes great pride in being thorough, knowledgeable, and patient—always helping customers fully review their coverage and feel supported every step of the way.
Aaron’s genuine approach and attention to detail make him someone customers can trust to handle their insurance needs with care. He’s dedicated to creating positive experiences and helping families find protection that fits their lives.
Outside of work, Aaron enjoys spending time with his daughter, cooking, hanging out with his buddies, and diving into anything that sounds interesting or packed with fun. His easygoing personality and curiosity for life bring great energy to the team and to everyone he meets.
Aaron’s genuine approach and attention to detail make him someone customers can trust to handle their insurance needs with care. He’s dedicated to creating positive experiences and helping families find protection that fits their lives.
Outside of work, Aaron enjoys spending time with his daughter, cooking, hanging out with his buddies, and diving into anything that sounds interesting or packed with fun. His easygoing personality and curiosity for life bring great energy to the team and to everyone he meets.

Samuel Hawkins
Senior Licensed Agent
Samuel Hawkins is a Senior Licensed Agent with Kim Asay’s Agency, where he’s been serving customers since joining the team in July 2022. Known for his deep insurance knowledge, consistency, and genuine care for others, Samuel
Samuel Hawkins is a Senior Licensed Agent with Kim Asay’s Agency, where he’s been serving customers since joining the team in July 2022. Known for his deep insurance knowledge, consistency, and genuine care for others, Samuel takes pride in helping families find the right protection for their homes, cars, and everything that matters most.
With years of experience and a calm, professional approach, Samuel has become a trusted agent to both customers and teammates. He has a gift for reviewing complex coverages in a way that’s easy to understand, helping every customer feel confident in their decisions.
Outside of the office, Samuel enjoys spending time with his family, exploring the outdoors, and finding new opportunities to learn and grow. He brings dedication, integrity, and heart to everything he does—qualities that make him an invaluable part of Kim Assay's Agency team.
With years of experience and a calm, professional approach, Samuel has become a trusted agent to both customers and teammates. He has a gift for reviewing complex coverages in a way that’s easy to understand, helping every customer feel confident in their decisions.
Outside of the office, Samuel enjoys spending time with his family, exploring the outdoors, and finding new opportunities to learn and grow. He brings dedication, integrity, and heart to everything he does—qualities that make him an invaluable part of Kim Assay's Agency team.
Allstate Insurance Agent Reviews
Rating 5.0
When I call my agent I want a direct call to them not some ai computer which directs me to a call center with people wh
When I call my agent I want a direct call to them not some ai computer which directs me to a call center with people who can't speak English worth a damn .if I want that kind of service I will go to on line
Rating 5.0
Rating 5.0
Outstanding customer service
Rating 5.0
Amazing customer service. Very friendly staff. My favorite isToby. She’s the best.
Rating 5.0
Rating 5.0
Rating 4.5
Rating 5.0
Positive experience.
Rating 5.0
Rating 1.5
Tired of paying more every 6 months. Loyalty means nothing anymore
Rating 5.0
Rating 5.0
Agent Jose very curtious & answerd all my questions & billing dates for my policy.
Rating 1.0
Rating 5.0
Rating 5.0
Everything is great! Customer service is spot on.
Rating 0.0
Terrible its been months and still haven't heard back. Im working on changing companies now
Rating 3.5
Rating 4.0
Rating 5.0
Rating 5.0
Good
Your Local Allstate Team

Chanthavy "Thavy" Chay
Operations Manager / Trainer
Thavy joined our team in October of 2021, and we can honestly say she fit right in. She has always had an interest in insurance as some of her family members are in the industry. The idea of being able to help people really with w
Thavy joined our team in October of 2021, and we can honestly say she fit right in. She has always had an interest in insurance as some of her family members are in the industry. The idea of being able to help people really with what insurance is while helping so their families are protected is what brought her to us and is also why we knew she would be a perfect addition to our team. When she is not here with us, she is most definitely in the kitchen whipping up some type of delicious, sweet treat. Its been rumored that she makes the best Chocolate Chip Cookie around. Thavy has a very large close-knit family and looks forward to celebrating Cambodian New Year every April with them. Her cheery smile and friendly attitude make every day just a bit brighter at the agency.
Autumn Cassidy
Customer Experience Specialist
Autumn is a Licensed Insurance Agent with the Agency, where she is known for her thoroughness, attention to detail, and genuine care for customers. She takes the time to explain coverages clearly and thoughtfully, helping see ever
Autumn is a Licensed Insurance Agent with the Agency, where she is known for her thoroughness, attention to detail, and genuine care for customers. She takes the time to explain coverages clearly and thoughtfully, helping see every customer understands their policies and feels confident in their protection.
Autumn’s calm and personable approach makes her a great help for both new and long-time customers alike. She believes that education is key to great service—and she’s passionate about helping people make informed decisions about their insurance needs.
In her spare time, Autumn enjoys spending time with her fiancé and family, combing the beach for treasures, and fishing. Whether she’s by the water or helping customers at the office, Autumn brings patience, kindness, and heart to everything she does.
Autumn’s calm and personable approach makes her a great help for both new and long-time customers alike. She believes that education is key to great service—and she’s passionate about helping people make informed decisions about their insurance needs.
In her spare time, Autumn enjoys spending time with her fiancé and family, combing the beach for treasures, and fishing. Whether she’s by the water or helping customers at the office, Autumn brings patience, kindness, and heart to everything she does.
Sherie Gray
Agency Manager / Coach
Sherie Gray is the Agency Manager and Mentor at the Kim Asay Agency, bringing over 20 years of experience in the insurance industry. Her depth of knowledge, steady leadership, and genuine passion for helping others make her an inc
Sherie Gray is the Agency Manager and Mentor at the Kim Asay Agency, bringing over 20 years of experience in the insurance industry. Her depth of knowledge, steady leadership, and genuine passion for helping others make her an incredible asset to both the team and the customers she serves.
Sherie thrives on mentoring others and creating an environment where everyone can grow and succeed. Her knowledge, paired with her approachable and encouraging nature, has made her a go-to resource and trusted leader within the agency.
Outside of work, Sherie enjoys all things sports, traveling, and spending time with her daughters. She loves exploring new destinations, or simply enjoying family time, Sherie brings the same energy and heart to her personal life that she brings to her role every day.
Sherie thrives on mentoring others and creating an environment where everyone can grow and succeed. Her knowledge, paired with her approachable and encouraging nature, has made her a go-to resource and trusted leader within the agency.
Outside of work, Sherie enjoys all things sports, traveling, and spending time with her daughters. She loves exploring new destinations, or simply enjoying family time, Sherie brings the same energy and heart to her personal life that she brings to her role every day.
Aaron Lambert
Insurance Solutions Consultant
Aaron joined the insurance industry in June 2023 and has quickly become a valuable asset to both Kim Asay’s Allstate Agency and the customers he serves. He takes great pride in being thorough, knowledgeable, and patient—always
Aaron joined the insurance industry in June 2023 and has quickly become a valuable asset to both Kim Asay’s Allstate Agency and the customers he serves. He takes great pride in being thorough, knowledgeable, and patient—always helping customers fully review their coverage and feel supported every step of the way.
Aaron’s genuine approach and attention to detail make him someone customers can trust to handle their insurance needs with care. He’s dedicated to creating positive experiences and helping families find protection that fits their lives.
Outside of work, Aaron enjoys spending time with his daughter, cooking, hanging out with his buddies, and diving into anything that sounds interesting or packed with fun. His easygoing personality and curiosity for life bring great energy to the team and to everyone he meets.
Aaron’s genuine approach and attention to detail make him someone customers can trust to handle their insurance needs with care. He’s dedicated to creating positive experiences and helping families find protection that fits their lives.
Outside of work, Aaron enjoys spending time with his daughter, cooking, hanging out with his buddies, and diving into anything that sounds interesting or packed with fun. His easygoing personality and curiosity for life bring great energy to the team and to everyone he meets.

Samuel Hawkins
Senior Licensed Agent
Samuel Hawkins is a Senior Licensed Agent with Kim Asay’s Agency, where he’s been serving customers since joining the team in July 2022. Known for his deep insurance knowledge, consistency, and genuine care for others, Samuel
Samuel Hawkins is a Senior Licensed Agent with Kim Asay’s Agency, where he’s been serving customers since joining the team in July 2022. Known for his deep insurance knowledge, consistency, and genuine care for others, Samuel takes pride in helping families find the right protection for their homes, cars, and everything that matters most.
With years of experience and a calm, professional approach, Samuel has become a trusted agent to both customers and teammates. He has a gift for reviewing complex coverages in a way that’s easy to understand, helping every customer feel confident in their decisions.
Outside of the office, Samuel enjoys spending time with his family, exploring the outdoors, and finding new opportunities to learn and grow. He brings dedication, integrity, and heart to everything he does—qualities that make him an invaluable part of Kim Assay's Agency team.
With years of experience and a calm, professional approach, Samuel has become a trusted agent to both customers and teammates. He has a gift for reviewing complex coverages in a way that’s easy to understand, helping every customer feel confident in their decisions.
Outside of the office, Samuel enjoys spending time with his family, exploring the outdoors, and finding new opportunities to learn and grow. He brings dedication, integrity, and heart to everything he does—qualities that make him an invaluable part of Kim Assay's Agency team.
Frequently asked questions
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Saturday: Closed
Sunday: Closed
Sunday: Closed
No, we do not have text messaging services.
We have staff members available who speak the following languages: English
No, this is our only location.
Kim Asay is insurance licensed in the state(s) of Washington. If you do not reside in the state(s) of Washington, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
you're in good hands®

Kim Asay, Car Insurance in Lacey, 98503
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