Allstate Insurance Agent
Kimberly SaxtonConcord, NC

Office Hours

Day of the WeekHours
Mon9:00 AM - 5:00 PM
Tue9:00 AM - 5:00 PM
Wed9:00 AM - 6:30 PM
Thu9:00 AM - 5:00 PM
Fri9:00 AM - 5:00 PM
Sat9:00 AM - 12:00 PM
Available 24/7 at

5411 Village Dr NW
Concord, NC 28027

Areas Served

Cabarrus County, Mecklenburg County, Union County, Rowan County, Gaston County


We are located off of George W. Liles Parkway, behind Quick Trip (QT service station) and next to Whitt's Ice Cream.

Local Allstate Agent: Meet Kimberly Saxton

The Rouse Agency opened in September 2018 after the owner, Kim, was inspired by her father, John Rouse Sr. He was a small-business owner in the community for many years and was always available to help those in need. Kim is continuing his legacy by proudly serving customers in Concord and the surrounding area.

We chose Concord because it’s a thriving and growing community with plenty of small and family-focused businesses. Like her father, Kim believes in family and community. We support the Northside Christian Academy booster club and are members of the Cabarrus Regional Chamber of Commerce.

Concord is close to Lake Norman with its boating and jet skiing options, as well as great state parks, including Crowders Mountain State Park with great terrain for mountain climbing, biking and four-wheeling.

We love helping customers learn about coverage options so they can select the right coverage to protect what’s important to them. You can learn more about recreational vehicle coverage for boats, motorcycles and other vehicles. Please feel free to call or stop by our office, we would love to get to know you. Our agency is located off George W Liles Parkway in the Afton Village community.

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years of
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Master of Business Administration-Univeristy of Phoenix
Community Involvement
Community Involvement dropdown expand/collapse
Northside Christian Academy Booster Club
Civic Services
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Cabarrus Regional Chamber of Commerce

Our team

Kimberly Saxton

Agency Owner
Kim began working in Allstate claims in 1994. Because she knew the company and supported its values, it made sense for her to continue her journey as an Allstate agency owner. Kim opened the Rouse Agency in September 2018. She was born and raised in the Concord area. Kim and her husband have two daughters, one son and a terrier, Duke. In her free time, Kim likes spending quality time with her family, traveling, trying new restaurants and hiking at Crowders Mountain State Park.

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Bundle & save on insurance

Auto Insurance

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Be Ready For Whatever the Road May Bring.

From fixing a flat to getting a jump, Allstate offers several roadside assistance plans to help get you back on the road. Let’s find the roadside product that best suits your needs and your budget.
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Kimberly Saxton is insurance licensed in the state(s) of North Carolina and South Carolina. If you do not reside in the state(s) of North Carolina or South Carolina, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Subject to terms, conditions & availability.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY.