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Allstate Insurance Agent
Kristen Medcalf MonroeTwinsburg, OH

Office Hours

Day of the WeekHours
Mon9:00 AM - 5:30 PM
Tue9:00 AM - 5:30 PM
Wed9:00 AM - 5:30 PM
Thu9:00 AM - 5:30 PM
Fri9:00 AM - 5:30 PM
SatAvailable by appointment
After-hours appointments available.
Available 24/7 at

9224 Darrow Rd
Twinsburg, OH 44087

Other Locations

Areas Served

Kristen Medcalf Monroe: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Kristen Medcalf Monroe

I’m proud to be an Allstate representative here in Northeast Ohio with two locaI offices for your convenience. My husband and I, along with our three children, live in the Twinsburg community and we’re fortunate to participate in many youth activities in the area. One of the things I like best about living and working here is that it’s just a short drive to Cleveland, Akron and Youngstown. My family and I enjoy being outdoors as much as possible and we love visiting Blossom Music Center and the Perici Amphitheatre to hear live music.

It’s important for me to give back to the community that has given me so much. Our agencies are members of the Nordonia Hills and Greater Akron chambers of commerce, Rotary International and Young Professionals groups. My team participates in a wide variety of volunteer events, such as teaching with Junior Achievement of Greater Cleveland, donating meals to the Emergency Assistance Center, volunteering with the Battered Women’s Shelter of Summit & Medina Counties and packing clothes for Shoes & Clothing for Kids in partnership with the Cleveland Browns Foundation.

I’m in the insurance industry because I love working with and getting to know customers and their families. Many customers have been with our agency for multiple generations and that’s one of the most humbling forms of recognition we could ever earn. We believe treating people courteously and honestly is the only way to do business. We‘re here to be the trusted Allstate agent you deserve. Whether you need auto, home, or life insurance, we’re here to help. We look forward to working with you. Please call or stop by our office today!

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Education dropdown expand/collapse
Master of Business Administration-Kent State University
Bachelor of Science-Kent State University
Awards dropdown expand/collapse
Inner Circle Elite-1 years
Allstate Leader's Forum-1 years
Circle of Champions-2 years
Honor Ring-3 years
Community Involvement
Community Involvement dropdown expand/collapse
March of Dimes
Relay for Life
Wounded Warrior Project
Nordonia Hills Chamber of Commerce
Battered Women's Shelter of Summit & Medina Counties
Greater Akron Chamber of Commerce
Greater Cleveland Food Bank
Akron-Canton Foodbank
Wounded Warriors

Our team

Jeff Ashley

Licensed Sales Professional
Jeff is one of our most tenured sales team members. He earned the Agency Achievement Award for 2017, which recognizes top performing agents in the state of Ohio. Jeff and his wife, Brianna, live in Stow with their two young children. They enjoy spending time with family, swimming as much as possible and singing at karaoke night.

Matthew Maistros

Licensed Sales Professional
Matt is one of our most tenured sales team members. He was the top selling agent of 2017 and also earned the Agency Achievement Award, which recognizes top performing agents in the state of Ohio. In his free time, Matt enjoys hanging out with his friends and family, fishing in Lake Erie and watching both the Cleveland Indians and the Browns.

Will Camacho

Licensed Sales Professional
Will has been with our agency since 2017 and is a great asset to our team. He’s primarily on our sales team but assists with customer service as well. He is bilingual and can help customers who are more comfortable communicating in Spanish. Will is sure to put a smile on your face anytime you talk to him!

Jeffrey (JD) Stover

Licensed Sales Professional
J.D. can walk you through your home, auto and life insurance options, as well as answer any questions you may have on your current policies. In his free time, J.D. runs a DJ business on the weekends and volunteers his time working as a dispatcher for the Portage Lakes Police Department.

Emily Hartz

Licensed Sales Professional
Emily is a valued member of our Customer Care team and assists customers with initial questions, payments and policy changes. In her free time, Emily enjoys being outdoors with her son and daughter, playing sports and dancing to country music.

Nick Shepherd

Licensed Sales Professional
Nick can assist you with managing everyday risk with an individualized assessment of your home, auto, personal liability and life insurance. Nick is fun, energetic and full of stories. He can help you learn about the products and services Allstate offers.

Natalie Pinto

Licensed Sales Professional
Natalie is a lifelong resident of Northeast Ohio. She graduated from the University of Akron with her bachelor’s degree in marketing management. Outside of the office, Natalie loves being outdoors. She can often be found working on her garden or hiking at Mill Creek Metroparks. Natalie and her husband are the proud parents of a daughter. If you have any questions, Natalie would be happy to help with home, auto and life insurance opportunities.

Sadie Oschenbine

Customer Care Professional
With industry experience and a dynamite personality, Sadie is our Customer Service superstar. Her role in our agency is reviewing customer portfolios and helping them choose the appropriate coverage. If you’re interested in an insurance review, she’s happy to help. Outside of work, Sadie enjoys spending time with her family, friends and her sweet and sassy daughter, Skylar.

Roni Lundy

Licensed Sales Professional
Roni treats customers like family. Her experience in the life insurance industry, along with her electric personality, make her such an asset to our team. In her free time, Roni enjoys spending time with her husband and two boys and listening to country music. She is currently expecting her third baby boy in May!

Brian Kennedy

Personal Financial Representative
Our Allstate Personal Financial Representative, Brian Kennedy, is available to help you prepare a strategy to achieve your financial goals. From your child's education to your retirement, he can assist you with financial products that can help you build your financial future.

Brian Flanagan

Licensed Sales Professional
Brian can assist you with managing everyday risk through an individualized assessment of your home, auto, personal liability and life insurance. Brian is funny, energetic and secretly loves pizza more than anything else in the world. He can help you learn all about the products and services Allstate offers.

Teri Berwald

Customer Care Professional
Teri comes to our agency with many years of industry experience and a degree from Ohio State University. She’s our Customer Care superstar! Teri and her family of five reside close by in the city of Richfield. Teri’s role in our agency is helping customers review portfolios to see if they have the appropriate products that fit their lifestyle. If you’re interested in an insurance review, she is your girl! Teri enjoys spending time with her family and snuggling with her dogs.

Brittany Gallagher

Licensed Sales Professional
Brittany is a lifelong resident of the community and loves helping others. Brittany began working in insurance in 2017, and we were excited to have her join our team in 2019. She welcomes customers to contact her about home, auto and life insurance opportunities. In her spare time, Brittany enjoys walking her dogs, exercising at the gym and spending time with family. Most of her immediate family is in Garrettsville.

Jordan Tandarich

Licensed Sales Professional
Jordan was in Las Vegas before moving to Ohio in 2001. He loves helping others in the community and assisting people with auto and home insurance. Outside of the office, Jordan likes staying busy. He enjoys playing basketball and soccer, working out and traveling. Some of Jordan’s favorite places to visit include Orlando, Las Vegas, Toronto, the Bahamas, Myrtle Beach and Los Angeles.

Miriah Carmichael

Licensed Sales Professional
Miriah is a lifelong resident of the community and is proud to help others in the community with their auto, home and life insurance. Miriah joined our team in March 2019 and strives to provide excellent customer service. Outside of the agency, Miriah is often busy teaching gymnastics and making memories with her three children and husband, who is a local firefighter.

Brian French

Licensed Sales Professional
Brian was born and raised on the west side of Cleveland. He resides on the east side with his wife, Melissa. Brian joined our agency in 2019 and welcomes the opportunity to help customers with life and flood insurance. In his spare time Brian is a musician, DJs at wedding and other events, goes to the gym with his wife and is busy with his two beagle-mixes – Maya and Jasper.

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Local events & news

Helping Ohio Residents

During these uncertain times, we’re doing our part to give back to the people of Northeast Ohio. We’ve reached out to elderly and at-risk customers so we can deliver groceries and essentials to those in need. Additionally, we’ve supported children by printing their school materials so families can pick up printed materials at our office. We hope these small acts will make a big difference, and we look forward to more opportunities to serve.

We’re Hiring!

My agency is looking for a Licensed Sales Professional to join our team. If you are licensed in insurance or interested in becoming licensed, passionate about helping others in the Twinsburg community and looking for an opportunity with the potential for growth, please send your resume to I am excited to hear from you!

Battered Women’s Shelter Receives Allstate Foundation Helping Hands Grant

Domestic violence is an issue affecting every community in the country, including ours. My family has been involved in supporting the Battered Women's Shelter for more than 10 years, and in October we joined other Allstate agency owners in helping the shelter secure a $9,000 Allstate Foundation Helping Hands in the Community grant. The funds support the organization’s efforts to help women affected by domestic violence in Summit and Medina counties. We also pitched in for a day at the shelter, and donated supplies collected in a drive at our agencies.

National Night Out

We partnered with Target in Macedonia and sponsored a night of ice cream treats for the community and local emergency personnel. In the photo is Allstate agent, Kristen Monroe and her husband Tim.
Kristen Medcalf Monroe is insurance licensed in the state(s) of Ohio. If you do not reside in the state(s) of Ohio, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.