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Allstate Insurance Agent
Lisa FainaCooper City, FL


Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:00 PM
SatAvailable by appointment
After-hours appointments available.
Available 24/7 at

2643 N Hiatus Rd
Cooper City, FL 33026


We're in the Embassy Lakes Shopping Center on the corner of Sheridan and Hiatus, between La Brochette and Dollar Tree and across from Wells Fargo.

Areas Served

State of Florida, Fort Lauderdale FL, Miramar FL, Cooper City FL, Hollywood FL, Weston FL, Pembroke Pines FL, Davie FL, Southwest Ranches FL, Plantation FL, Sunrise FL, Coral Springs FL, Boca Raton FL, Palm Beach FL

Additional Contact

Fax: (954) 435-5252


English, Spanish, Korean
Lisa Faina: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Lisa Faina

As an Allstate agent and Allstate Certified Business Planner® in Cooper City, I know many local families. I’ve called South Florida home since 1989, and my knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. This is a great area for an outdoorsy family, and my husband, sons and I love to go fishing in the Everglades and vacation in the Keys. Our infamous Labradoodle, Fireball, along with our dog, Candy, and our cat, Pita, are also quite good at keeping us on our toes!

The Cooper City community, where my agency opened in 1989, has given me so much and I try to give back as much as possible. I’m proud to support the Boy Scouts of America, particularly because both of my boys are Eagle Scouts. My agency also supports local Little League teams and various programs in conjunction with the Cooper City Police Department and local schools. I am also proud to be one of thousands of Allstate volunteers around the country rallying together to support domestic violence programs like Women in Distress of Broward County, which helps survivors break free from abuse. Additionally, as part of Allstate’s company-wide effort, we distribute “The Silver Lining Companion Guide” to women receiving treatment at the Memorial West Breast Cancer Center. I also have my fifth degree black belt in tae kwon do and enjoy teaching both kids and adults.

Helping people is a big reason I got into insurance. I get to help people protect what is most important in their lives, whether it is auto and home insurance or saving for college and retirement. It is incredibly rewarding, and I take their confidence in me very seriously. Please call or stop by my office in the Embassy Lakes Shopping Center today.

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years of
Years in the
Education dropdown expand/collapse
Bachelor of Science-Clarkson University
Awards dropdown expand/collapse
Honor Ring-21 years
National Conference Award-12 years
Circle of Champions-6 years
Million Dollar Round Table (MDRT)-5 years
Inner Circle Elite-2 years
Agency Achievement Award-1 years
Best In Company - Allstate Financial Protection-1 years
Community Involvement
Community Involvement dropdown expand/collapse
Special Compass
Boy Scouts of America leader
5th Degree Tae Kwon Do Master Instructor
P.A.L soccer coach
Allstate Agency Helping Hands in the Community
Broward County Women in Distress
Humane Society of Broward County sponsor
Civic Services
Civic Services dropdown expand/collapse
Chamber of Commerce
NALU Multi-Line Sales Award
National Association of Life Underwriters
P.I.A. (Professional Insurance Agents)
Society of Certified Insurance Counselors
National Association of Insurance Women

Our team

Claudia Siplak

Sr. Auto Specialist
Claudia has been working in the insurance industry for about 22 years and has been in Cooper City, FL with Lisa Faina for 19. A mother of 3 young soccer superstars! She loves spending her weekends at the park for soccer games. Claudia specializes in auto insurance.

Alejandra Jimenez

Sr. Customer Care Specialist
Alex joined the Faina team in January of 2008. Alex specializes in Customer Care, Commercial, Auto, Boat, Motorcycle, Scooters, RV’s, and Renters Insurance. Alex was born in Costa Rica and moved to Broward 16 years ago. Alex is the proud mom of two beautiful girls! Alex is an active member in school programs geared to help special needs children and breast cancer awareness.

Pedro Sosa

Agency Operations Manager
Pedro joined the Cooper City team in November of 2014. He is the Agency Operations Manager. Being a South Florida native, Pedro enjoys the beach. If he's not on the shore you can catch him practicing photography, traveling or camping. One of his favorite spots to go hang out is on the Hollywood Boardwalk.

Maria Morales

Personal Financial Representative
Our Allstate Personal Financial Representative, Maria Morales, is available to help you prepare a strategy to achieve your financial goals. From your child's education to your retirement, she can assist you with financial products that can help you build your financial future.

Sharon Padgett

Administrative Assistant
Sharon been happily employed with Faina Insurance Company since 2013 in Hollywood, FL. She attends Anglican Church of the Word. Her outside interests include: volunteering at a food pantry, visiting shut ins, and serving as the treasurer for her condo building. She is an 11-year cancer survivor.

Gina Orsi

Customer Care Specialist
Gina has been in the insurance industry since 2002. Gina Marie has a deep passion for health & fitness. She enjoys working out on a daily basis. Originally from the state of New York, Gina now loves her community of Hollywood, FL.

Tatiana Bianco

Customer Service Representative
Tatiana began working for Faina Insurance Agency located in Cooper City, FL October 2017. She enjoys assisting customers with any questions they may have regarding auto and home payments, claims, etc. She is very family oriented and loves spending time with her 2 dogs.

Wendy Romero

Customer Service Representative
Wendy has been working with Lisa Faina Allstate agency since March 2018. She is a licensed homeowners insurance specialist. She also has a very active life style with her beautiful Stafford Shire Bull Terrier, they both enjoy speed walking, the outdoors (love the beach, boating), and spending time with her family, especially with her five beautiful niece's and nephew's.

Aaron Cabrera

Licensed Sales Specialist
Aaron has specialized in auto insurance since April 2018 and has also served 10 years in the army. In his spare time he enjoys playing piano, long walks on the beach, and spending time with his family. He just adopted his dog, Lola, from the animal shelter.

Andres Alejo

Licensed Sales Professional
Andres was born in Colombia and came to Florida when he was 5 years old. He joined out auto team August 2018. He likes going to the gym, playing soccer, and traveling.

Holly Richardson

Licensed Sales Specialist
Holly is a native New Yorker transplanted here 9 years ago. She has been in the insurance industry for 40 years beginning with health insurance and transferred to property and casualty 21 years ago. She loves to ride her bike to the beach, listen to music, spend time with her granddaughter and grandson on the way and of course Paisley(her dog). She also likes to make beaded bracelets, go to the movies, dinner, be with family and friends. She is passionate about making sure people understand what the are purchasing and happy with it and us!

Belkys Leon

Customer Care Specialist
Belkys started working for Faina Insurance Agency, Inc. in October 2018. She specializes in customer care for auto, umbrella, and renters insurance . She is a South Florida Native and a country girl at heart. She has been married 31 years with three grown boys.

Caroline Milon

Property Service Specialist
Caroline has been working in the insurance industry for about 15 years. She specializes in homeowners, condo, and renters insurance. In her free time, she loves to travel with her husband. Her favorite hobbies are boating, dancing, yoga and photography.

Tylene Abreu

Customer Service Representative
Tylene joined Faina Insurance Agency in March of 2019. She is a life insurance salesperson. She enjoys helping people learn how they can protect their families in the worst times of their lives. Tylene is a social butterfly that can be found mingling around the room at every occasion. Family is the most important part of her life and has a beautiful 3 year old daughter.

Terry Martinez

Licensed Sales Specialist

Hattie Frierson

Administrative Assistant
Hattie joined the Faina Insurance Agency in July of 2019. She was born in Stuart, FL and lived in North Carolina for 10 years before returning to the sunshine state in 2015. She is a graduate of Indian River State College with her Bachelors in Human Services. In her spare time she enjoys going to the beach, working out, and spending time with her Goldendoodle Stella.

Jewyl Clerger

Sales Specialist
Jewyl started working for Faina Insurance Agency located in Cooper City, FL in July 2019 as a Licensed Sales Professional. He was born in Brooklyn, NY and lived in South Florida for 17 years. He graduated from Florida International University with a Bachelors in Business Administration. In his spare time, he enjoys traveling, working out, and participating in team sports activities

Darryl Robinson

Sales Specialist
Darryl has been working in the insurance industry for about 6 years. As a graduate of Fordham University, Darryl led his team to winning the NCAA Patriot League football title outright for the first time in school history. With a bachelor’s degree in Sociology, he enjoys golf, coaching youth sports and exercising on his down time.

Karina Garcia

Sales Specialist
Karina is a licensed sales specialist with a passion for education & joined the Lisa Faina Agency team in May of 2020. Karina is a South Florida native who loves to cook, enjoys the outdoors, and most importantly spending time with her loved ones.

Roberta Striano

Property Associate
Roberta is a native New Yorker and has been in Florida since 2002. She has a passion for health and wellness. She enjoys reading and movies.

Dariannys Colina

Customer Care Specialist
Dariannys has been working in the insurance industry since 2012, she started as a telemarketer, then promoted as a receptionist, and now a Licensed Agent. Her nickname is Dee, she was born in Venezuela, she enjoys the beach , traveling, good food, loves God, dogs, family, friends, and helping others.

Alexander Del Toro

Licensed Sales Specialist

Michael Fragas

Licensed Sales Specialist
Michael has specialized in auto insurance since November 2018. He has a passion for helping people and making sure that every person he speaks to is left better off at the end of their conversation. He is also an avid fisherman and has a passion for cars.

David Castro

Licensed Sales Specialist

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Local events & news

Download the Free Allstate® Mobile app

At the Lisa Faina Agency, we pride ourselves on our customer service. With the Allstate® Mobile app, our agency can build relationships with customers through a continuous digital connection. For customers, the Allstate Mobile app provides a one-stop-shop for customers to contact my agency, pay their bill, request Roadside Assistance, manage their claim and get rewarded for safe driving with Drivewise. Get started by clicking learn more to download the app today!

Proudly Supporting Feeding South Florida

Our agency proudly joined Allstate agency owners, financial specialists and staff in May 2020 to raise funds for local food banks and meal programs, including Feeding South Florida, to help provide critical support in our community. In honor of our efforts, Feeding South Florida received a $20,000 Helping Hands Grant from The Allstate Foundation.

Pet Health Insurance

I have a cat named Pita and two dogs named Fireball and Candy, and they are more than pets, they are members of our family. If you have your own furry family member, I can offer insurance to help cover pet health costs.

Small Thanks with Google

Since 1989, we’ve been helping local families protect what matters most to them. We want to thank you for your business, loyalty and friendship — the Cooper City community is the reason we’re proud to be your Allstate agency. This feedback helps us to improve, and it's always great to hear how we have made a difference in your life. Thank you again for teaming with us for your insurance needs!

2019 Allstate Premier Agency

For consistently reaching high levels in customer service and business performance, our agency has been recognized by Allstate Insurance as a 2019 Premier Agency! The designation is earned by agencies that have delivered an accessible, knowledgeable and personal customer experience while achieving outstanding business results. We'd like to thank everyone in the Cooper City community who helped make this honor possible, and we look forward to continuing to help you protect what matters most.

Proud Supporter of Local Golf Tournament

We believe in making a difference in and around Cooper City, and our agency was thrilled to be a sponsor of the inaugural Special Compass golf tournament fundraiser in Plantation. Our sponsorship contributed to promoting inclusion in the community for differently-abled people. We’re proud to support an organization like Special Compass while being a positive influence in our community.

Allstate Foundation Helping Hands® Project

On May 17 I volunteered with more than 100 Allstate agency owners from across the country to provide Chicago youth with summer learning resources as part of an Allstate Foundation Helping Hands® project. When I return home, I look forward to donating my time to a local organization in Cooper City.

Keep Young Florida Drivers Safe at Night

Help your young driver learn the rules of the road, including those around late-night driving. Florida restricts the hours a graduated driver license (GDL) holder can be on the road to help reduce crashes. These restrictions can begin as early as 11 p.m. and are one way to help inexperienced drivers. My agency offers another through Drivewise®, which rewards drivers for safe driving, including limited late-night trips. We know Good Driving Starts Young. Contact me today to learn more!

I am proud to be honored as the Florida Agent of the Year! Thank you to my incredible team and of course, to the amazing customers!

A Successful Day at Cooper City Founder's Day Color Run!

We hope everyone had a wonderful time at the 2019 Cooper City Founder's Day Color Run. Our agency was a race sponsor, and it was rewarding to see so many of our neighbors enjoying the day while committing to a healthy lifestyle. Supporting events like the Cooper City Founder's Day Color Run is one way our agency cares for the Cooper City community. Thank you to everyone who helped make the event successful!

Allstate Grant for Women in Distress

The great work of Women in Distress of Broward County received a $1,000 Allstate Hands in the Community Grant from the Allstate Foundation. It was my honor to present a check during the 10th annual Starfish Luncheon on May 18. The luncheon raised more than $250,000 to provide programs and shelter to survivors of domestic violence and their families.


We participated in the Women In Distress of Broward County, Inc. SAFEWALK & RUN 5K!

All the teams involved raised more than $110,000 to help provide programs such as a 24-Hour Crisis Hotline, emergency shelter, counseling and other critical services for domestic violence survivors and their children.

We're Hiring!

We are looking for individuals with great energy in a high-paced environment to join our team. We will teach and train you. If you want to make this your new career, please start by going to the link below.

School Supply Drive is a Hit

Our school supply drive in August was a great success! Partnering with other Allstate agencies in the area, we collected enough to supply 40 students, with extras donated to domestic violence center The Lodge. Also part of the effort is a $15,000 donation to The Lodge from the Allstate Foundation. Bringing out the Good in our community is a commitment we live every day!

Meet Our Mascot, Fireball

Our Labradoodle Fireball is an incredible animal. Not only is he loving and playful, he’s got tremendous spirit. He’s even completed the entire 33-mile Barefoot Mailman historical hike, on behalf of the Boy Scouts of America! Pets are incredibly important to my family and to The Faina Agency, and if you stop in and visit you’ll understand why Fireball is so special.

Car Insurance Documents

Customers often ask me which documents they need to bring when buying car insurance or renewing their policy. I believe preparation is key. Whether you’re purchasing car insurance or changing your existing coverage, here are some of key documents you’ll need to bring for our meeting.
Frequently Asked Questions
What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Sunday: Closed
Are you open on weekends?
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish, Korean
Do you have more than one location?
No, this is our only location.
*Note: In Florida, Allstate agencies are authorized to represent a number of companies that are part of the Allstate family. Through these separate and distinct companies a wide variety of insurance products are available. For example, auto insurance in Florida is available from Allstate Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company(Home Office:Northbrook, IL). Property insurance, such as homeowners, condominium owners and renters insurance is available in Florida from Castle Key Insurance Company and Castle Key Indemnity Company(Home Offices: St. Petersburg, FL).

It's important to note that Castle Key Insurance Company and Castle Key Indemnity Company are separate and distinct companies from each other and from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Life Insurance Company. This means, for example, that property insurance products provided by Castle Key Insurance Company and Castle Key Indemnity Company are not underwritten or reinsured by Allstate Insurance Company or Allstate Life Insurance Company.

Lisa Faina is insurance licensed in the state(s) of Florida, Illinois, North Carolina, South Carolina, and Texas. If you do not reside in the state(s) of Florida, Illinois, North Carolina, South Carolina, or Texas, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.


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