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Allstate Insurance Agent
Lorena NavaRedwood City, CA

Office Hours

Day of the WeekHours
Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM
Sat9:00 AM - 1:00 PM
Available 24/7 at

3754 Florence St
Redwood City, CA 94063

Areas Served

Redwood City, Menlo Park, San Carlos, East Palo Alto, Palo Alto

Additional Contact

Fax: (650) 556-2673


English, Spanish
Lorena Nava: Allstate Insurance

Local Allstate Agent: Meet Lorena Nava

Our Motto is to provide a friendly service, with respect, honesty and professionalism.

I’m proud to work with a company who’s been serving satisfied customers for over 80 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise. In fact, their outstanding financial strength and superior claims service received an A+ (Superior) rating by A.M. Best. Quality service, strength and satisfaction – that’s something I’m glad to be a part of.

As your Allstate agent, I can help you understand how the choices you make – such as the car you drive – affect your insurance rate. I’m committed to helping you get your appropriate level of protection and make it easy to do business with Allstate.

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat

Our team

Liliana Badillo

Licensed Sales Professional
I’ve been representing an Allstate agency since 2009. I help manage customer inquiries, like billing questions, policy updates and, most importantly, helping people select the insurance coverages that are right for them. Outside of work, I keep busy with my two children, Paul and Gael. My kids love to be active and I even take them to “mommy and me” workout classes sometimes, which they love! We also love spending time at home with our extended family - usually enjoying some food and each other’s company.

Paula Gutierrez

Licensed Sales Professional
I started working with Lorena Nava in 2001, and I love to help customers. I take the time to get to know those I speak with to truly help them identify their insurance needs. I like to spend my free time with my family. I have three children, Destiny, Diego and Emarie, who always keep me busy. My husband and I love taking the kids to our ranch in Morgan Hill where we enjoy our piece of farm life.

Marilyn Alvarez

Customer Care Professional
Marilyn joined our agency in October 2016. She assists with day-to-day clerical tasks in the office and keeps the business running smoothly. Marilyn is the mother of two toddlers, a boy and a girl, and they keep her busy when she's away from the office. She also loves spending time reading and hanging out with friends and family.

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Frequently Asked Questions
What are your agency hours?
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Are you open on weekends?
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Do you have more than one location?
No, this is our only location.
Lorena Nava is insurance licensed in the state(s) of California. If you do not reside in the state(s) of California, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

California Insurance License Name and Number: 0830073 NAVA, LORENA

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY.


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