Alfonso Feliciano
Agency Owner
Allstate Insurance Agent
Alfonso Feliciano, The Colony, TX
(817) 516-0813to quote by phone
(817) 516-0813to quote by phone
Select a product to get a quoteSelect a product to get a quote
Location Details
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Office Hours
| Day of the Week | Hours |
|---|---|
| Mon | 8:30 AM - 5:30 PM |
| Tue | 8:30 AM - 5:30 PM |
| Wed | 8:30 AM - 5:30 PM |
| Thu | 8:30 AM - 5:30 PM |
| Fri | 8:30 AM - 5:00 PM |
| Sat | Available by appointment |
| Sun | Closed |
After-hours appointments available.
Available 24/7 at
(817) 516-0813
3700 Standridge Dr, Ste 206 The Colony, TX 75056 US
Areas Served
Arlington, Dallas, Fort Worth, Mansfield
Languages
English, Spanish
Alfonso Feliciano: Allstate Insurance
Local Allstate Insurance Agent: Alfonso Feliciano
Meet Alfonso Feliciano: Owner and Agent
Welcome to the agency, where we believe in building a better future for customers and our community. Led by Alfonso Feliciano, our dedicated owner and agent, our agency embodies a commitment to excellence and a passion for service that is evident in everything we do.
As a proud father of three and a devoted husband to his wife of over ten years, Alfonso understands the importance of family. He values every moment spent with his loved ones, fostering an environment of support and encouragement that extends beyond his home and into the community. With children actively competing in wrestling, Brazilian Jiu-Jitsu (BJJ), and baseball, Alfonso shares a love for sports that enriches their family life. He believes that the lessons learned in sports—teamwork, discipline, and perseverance—are essential not only in athletics but also in life.
With over 15 years of experience in both retail and corporate finance, Alfonso brings a wealth of knowledge and experience to the insurance industry. His journey has been marked by a commitment to understanding the intricacies of financial services and a desire to help customers navigate their insurance needs with confidence. His impressive track record includes recognition as an Honor Ring Member and a National Summit Achiever at Allstate—testaments to his dedication and outstanding performance.
At our agency, Alfonso has built a formidable team, handpicking professionals who share his vision for exceptional customer service. Together, they create a supportive environment that emphasizes relationship-building and grassroots engagement within the community. Alfonso believes that every customer deserves individualized attention and coverage choices that truly fit their unique circumstances.
With our agency, you are working with a team that not only understands the complexities of insurance but also values the importance of family and community. Alfonso Feliciano is here to help you have the protection you need, so you can focus on what truly matters—your loved ones and your passions.
Welcome to the agency, where we believe in building a better future for customers and our community. Led by Alfonso Feliciano, our dedicated owner and agent, our agency embodies a commitment to excellence and a passion for service that is evident in everything we do.
As a proud father of three and a devoted husband to his wife of over ten years, Alfonso understands the importance of family. He values every moment spent with his loved ones, fostering an environment of support and encouragement that extends beyond his home and into the community. With children actively competing in wrestling, Brazilian Jiu-Jitsu (BJJ), and baseball, Alfonso shares a love for sports that enriches their family life. He believes that the lessons learned in sports—teamwork, discipline, and perseverance—are essential not only in athletics but also in life.
With over 15 years of experience in both retail and corporate finance, Alfonso brings a wealth of knowledge and experience to the insurance industry. His journey has been marked by a commitment to understanding the intricacies of financial services and a desire to help customers navigate their insurance needs with confidence. His impressive track record includes recognition as an Honor Ring Member and a National Summit Achiever at Allstate—testaments to his dedication and outstanding performance.
At our agency, Alfonso has built a formidable team, handpicking professionals who share his vision for exceptional customer service. Together, they create a supportive environment that emphasizes relationship-building and grassroots engagement within the community. Alfonso believes that every customer deserves individualized attention and coverage choices that truly fit their unique circumstances.
With our agency, you are working with a team that not only understands the complexities of insurance but also values the importance of family and community. Alfonso Feliciano is here to help you have the protection you need, so you can focus on what truly matters—your loved ones and your passions.
Meet Alfonso Feliciano: Owner and Agent
Welcome to the agency, where we believe in building a better future for customers and our community. Led by Alfonso Feliciano, our dedicated owner and agent, our agency embodies a commitment to excellence and a passion for service that is evident in everything we do.
As a proud father of three and a devoted husband to his wife of over ten years, Alfonso understands the importance of family. He values every moment spent with his loved ones, fostering an environment of support and encouragement that extends beyond his home and into the community. With children actively competing in wrestling, Brazilian Jiu-Jitsu (BJJ), and baseball, Alfonso shares a love for sports that enriches their family life. He believes that the lessons learned in sports—teamwork, discipline, and perseverance—are essential not only in athletics but also in life.
With over 15 years of experience in both retail and corporate finance, Alfonso brings a wealth of knowledge and experience to the insurance industry. His journey has been marked by a commitment to understanding the intricacies of financial services and a desire to help customers navigate their insurance needs with confidence. His impressive track record includes recognition as an Honor Ring Member and a National Summit Achiever at Allstate—testaments to his dedication and outstanding performance.
At our agency, Alfonso has built a formidable team, handpicking professionals who share his vision for exceptional customer service. Together, they create a supportive environment that emphasizes relationship-building and grassroots engagement within the community. Alfonso believes that every customer deserves individualized attention and coverage choices that truly fit their unique circumstances.
With our agency, you are working with a team that not only understands the complexities of insurance but also values the importance of family and community. Alfonso Feliciano is here to help you have the protection you need, so you can focus on what truly matters—your loved ones and your passions.
Welcome to the agency, where we believe in building a better future for customers and our community. Led by Alfonso Feliciano, our dedicated owner and agent, our agency embodies a commitment to excellence and a passion for service that is evident in everything we do.
As a proud father of three and a devoted husband to his wife of over ten years, Alfonso understands the importance of family. He values every moment spent with his loved ones, fostering an environment of support and encouragement that extends beyond his home and into the community. With children actively competing in wrestling, Brazilian Jiu-Jitsu (BJJ), and baseball, Alfonso shares a love for sports that enriches their family life. He believes that the lessons learned in sports—teamwork, discipline, and perseverance—are essential not only in athletics but also in life.
With over 15 years of experience in both retail and corporate finance, Alfonso brings a wealth of knowledge and experience to the insurance industry. His journey has been marked by a commitment to understanding the intricacies of financial services and a desire to help customers navigate their insurance needs with confidence. His impressive track record includes recognition as an Honor Ring Member and a National Summit Achiever at Allstate—testaments to his dedication and outstanding performance.
At our agency, Alfonso has built a formidable team, handpicking professionals who share his vision for exceptional customer service. Together, they create a supportive environment that emphasizes relationship-building and grassroots engagement within the community. Alfonso believes that every customer deserves individualized attention and coverage choices that truly fit their unique circumstances.
With our agency, you are working with a team that not only understands the complexities of insurance but also values the importance of family and community. Alfonso Feliciano is here to help you have the protection you need, so you can focus on what truly matters—your loved ones and your passions.
Products we offer:
- Car Insurance Agent in The Colony
Car Insurance Agent in The Colony
- Home Insurance Agent in The Colony
Home Insurance Agent in The Colony
- Condo Insurance Agent in The Colony
Condo Insurance Agent in The Colony
- Renters Insurance Agent in The Colony
Renters Insurance Agent in The Colony
- Landlords & Hosts Insurance Agent in The Colony
Landlords & Hosts Insurance Agent in The Colony
- Motorcycle Insurance Agent in The Colony
Motorcycle Insurance Agent in The Colony
- Business Insurance Agent in The Colony
Business Insurance Agent in The Colony
- Life Insurance Agent in The Colony
Life Insurance Agent in The Colony
- ATV Insurance Agent in The Colony
ATV Insurance Agent in The Colony
- Boat Insurance Agent in The Colony
Boat Insurance Agent in The Colony
Honor Ring-1 years
National Summit-1 years
Your Local Allstate Team
Christi Apple
Office Manager
Meet Christi Apple: Your Trusted Office Manager at the LucaBella Agency
With a warm smile and an unwavering commitment to excellence, Christi Apple brings over a decade of experience in the insurance industry to our Allstate Ag
Meet Christi Apple: Your Trusted Office Manager at the LucaBella Agency
With a warm smile and an unwavering commitment to excellence, Christi Apple brings over a decade of experience in the insurance industry to our Allstate Agency. As an office manager, Christi is not just the backbone of our team; she is the heart that helps see every customer feels valued and understood.
A family-oriented woman, Christi treasures her role as a devoted mother to two young ones who inspire her every day. When she's not busy managing our office operations, you can find her in the kitchen, where her passion for cooking shines. Her culinary creations are often shared with family and friends, bringing loved ones together around the dinner table, much like the community she nurtures at our agency.
Christi’s reputation for exceptional service speaks volumes. Her extensive knowledge of insurance and dedication to customers' needs ensures that every interaction is met with care and experience. Christi understands that navigating insurance can be overwhelming, and she is here to support both our team and customers with empathy and professionalism.
Now back in the vibrant DFW area, Christi is excited to team up with her colleagues and provide unwavering support as they address the unique needs and concerns of each customer. Whether you're seeking guidance on your insurance options or just a friendly chat, Christi is here to help you every step of the way. With Christi Apple at the helm of our office, you can trust that you are in capable and caring hands.
With a warm smile and an unwavering commitment to excellence, Christi Apple brings over a decade of experience in the insurance industry to our Allstate Agency. As an office manager, Christi is not just the backbone of our team; she is the heart that helps see every customer feels valued and understood.
A family-oriented woman, Christi treasures her role as a devoted mother to two young ones who inspire her every day. When she's not busy managing our office operations, you can find her in the kitchen, where her passion for cooking shines. Her culinary creations are often shared with family and friends, bringing loved ones together around the dinner table, much like the community she nurtures at our agency.
Christi’s reputation for exceptional service speaks volumes. Her extensive knowledge of insurance and dedication to customers' needs ensures that every interaction is met with care and experience. Christi understands that navigating insurance can be overwhelming, and she is here to support both our team and customers with empathy and professionalism.
Now back in the vibrant DFW area, Christi is excited to team up with her colleagues and provide unwavering support as they address the unique needs and concerns of each customer. Whether you're seeking guidance on your insurance options or just a friendly chat, Christi is here to help you every step of the way. With Christi Apple at the helm of our office, you can trust that you are in capable and caring hands.
Carolina Feliciano
Sales and Service Lead
We are excited to welcome Carolina Feliciano to The Agency, where she brings a wealth of experience and a fresh perspective to the insurance industry. After an impressive 15 years leading multiple banking divisions within the fina
We are excited to welcome Carolina Feliciano to The Agency, where she brings a wealth of experience and a fresh perspective to the insurance industry. After an impressive 15 years leading multiple banking divisions within the financial services sector, Carolina has made a strategic shift to focus her talents on helping customers navigate insurance solutions that best suit their needs.
As a devoted mother of three beautiful children, Carolina understands the importance of securing the right protection for families. This personal connection drives her passion for helping others, as she knows firsthand how vital it is to see that loved ones are safeguarded against life's uncertainties. Now fully dedicated to the world of insurance, Carolina is eager to leverage her extensive background in finance to benefit customers and provide exceptional services tailored to their unique situations.
Fluent in Spanish, Carolina is a vital resource for our Hispanic community, offering support and guidance that resonates deeply. Her ability to communicate effectively with customers in both English and Spanish has allowed her to cultivate a robust customer base, who consistently refer friends and family to her. They appreciate not just the awesome coverage they receive, but also the personal touch that Carolina brings to every interaction.
Carolina’s customer-centric approach means she prioritizes building lasting relationships founded on loyalty and understanding. She is dedicated to identifying the insurance products that best fit customers’ needs, guiding them through each step of the process with care and patience. With her banking background, she brings a unique perspective that blends savvy with insurance experience, seeing that aspects of customers’ well-being are considered.
As a devoted mother of three beautiful children, Carolina understands the importance of securing the right protection for families. This personal connection drives her passion for helping others, as she knows firsthand how vital it is to see that loved ones are safeguarded against life's uncertainties. Now fully dedicated to the world of insurance, Carolina is eager to leverage her extensive background in finance to benefit customers and provide exceptional services tailored to their unique situations.
Fluent in Spanish, Carolina is a vital resource for our Hispanic community, offering support and guidance that resonates deeply. Her ability to communicate effectively with customers in both English and Spanish has allowed her to cultivate a robust customer base, who consistently refer friends and family to her. They appreciate not just the awesome coverage they receive, but also the personal touch that Carolina brings to every interaction.
Carolina’s customer-centric approach means she prioritizes building lasting relationships founded on loyalty and understanding. She is dedicated to identifying the insurance products that best fit customers’ needs, guiding them through each step of the process with care and patience. With her banking background, she brings a unique perspective that blends savvy with insurance experience, seeing that aspects of customers’ well-being are considered.
Nikki Mello
Service Manager
Meet Nikki Mello: Your Exceptional Service Manager at The Agency
We are thrilled to introduce Nikki Mello, our outstanding service manager at The Agency. With over a decade of experience managing the servicing and operations of
Meet Nikki Mello: Your Exceptional Service Manager at The Agency
We are thrilled to introduce Nikki Mello, our outstanding service manager at The Agency. With over a decade of experience managing the servicing and operations of multiple insurance agencies, Nikki has returned to the DFW area with a mission: to provide customers with unparalleled service and support for all their insurance needs.
Nikki is not just a manager; she is a true delight to work with. Her passion for helping others shines through in every interaction, whether it’s over the phone or in person. With her fun-hearted nature and infectious enthusiasm, she creates a welcoming environment that instantly puts customers at ease. Nikki believes in the power of genuine connections, and she makes every effort to help every customer feel heard and valued.
As a dedicated mother, Nikki is proud to share that her daughter is now in college, and they share a connection that goes beyond family— they are best friends. Her experience as a mother brings a unique perspective to her role, understanding the importance of support and guidance in life's transitions. This compassion translates into her work, making her an invaluable resource for customers navigating their insurance journeys.
If you have a problem, Nikki is your solution. She approaches each challenge with a proactive mindset, always eager to find answers and provide assistance. Her extensive knowledge and hands-on experience enable her to address any servicing needs efficiently and effectively, helping customers receive the best possible care.
As Nikki joins our team, she is excited to bring her experience and positive energy to the Agency. With her at the helm of our service operations, you can rest assured that you will receive exceptional support tailored to your unique circumstances. Trust Nikki to not only meet your insurance needs but to exceed your expectations as you embark on your journey with us.
We are thrilled to introduce Nikki Mello, our outstanding service manager at The Agency. With over a decade of experience managing the servicing and operations of multiple insurance agencies, Nikki has returned to the DFW area with a mission: to provide customers with unparalleled service and support for all their insurance needs.
Nikki is not just a manager; she is a true delight to work with. Her passion for helping others shines through in every interaction, whether it’s over the phone or in person. With her fun-hearted nature and infectious enthusiasm, she creates a welcoming environment that instantly puts customers at ease. Nikki believes in the power of genuine connections, and she makes every effort to help every customer feel heard and valued.
As a dedicated mother, Nikki is proud to share that her daughter is now in college, and they share a connection that goes beyond family— they are best friends. Her experience as a mother brings a unique perspective to her role, understanding the importance of support and guidance in life's transitions. This compassion translates into her work, making her an invaluable resource for customers navigating their insurance journeys.
If you have a problem, Nikki is your solution. She approaches each challenge with a proactive mindset, always eager to find answers and provide assistance. Her extensive knowledge and hands-on experience enable her to address any servicing needs efficiently and effectively, helping customers receive the best possible care.
As Nikki joins our team, she is excited to bring her experience and positive energy to the Agency. With her at the helm of our service operations, you can rest assured that you will receive exceptional support tailored to your unique circumstances. Trust Nikki to not only meet your insurance needs but to exceed your expectations as you embark on your journey with us.
Karina White
Licensed Sales Person
Karina brings 16 years of continuous Allstate experience to The Agency, and she'll be the first to tell you she doesn't think of herself as a salesperson. Her approach is simple: give customers detailed facts, real options, and to
Karina brings 16 years of continuous Allstate experience to The Agency, and she'll be the first to tell you she doesn't think of herself as a salesperson. Her approach is simple: give customers detailed facts, real options, and top-tier service, then let them decide what's right for their family. She'd rather earn your business than sell you on it.
Karina is hands-on with every customer she works with. She believes in being reachable, following through, and being someone you can count on long after the policy is written. She's also fluent in Spanish and proud to serve our Spanish-speaking customers.
Outside the office, Karina is a wife and mom of three — two boys and a girl — married to her high school sweetheart of 20 years. She spends most weekends as a sports mom on the softball and football sidelines, and when the family gets time away, you'll find them at the river fishing, camping, and off-roading.
Karina is hands-on with every customer she works with. She believes in being reachable, following through, and being someone you can count on long after the policy is written. She's also fluent in Spanish and proud to serve our Spanish-speaking customers.
Outside the office, Karina is a wife and mom of three — two boys and a girl — married to her high school sweetheart of 20 years. She spends most weekends as a sports mom on the softball and football sidelines, and when the family gets time away, you'll find them at the river fishing, camping, and off-roading.
Allstate Insurance Agent Reviews
Rating 5.0
Rating 0.5
I wasn't pleased with it tried to call the agent I bought it thru never could get her to call back every time I was se
I wasn't pleased with it tried to call the agent I bought it thru never could get her to call back every time I was sent to the main alkstate office if you can't talk to you person you bought your policies from then I don't do business like that
Rating 1.5
I have been waiting for a phone call for over 3 days.
Rating 4.5
Rating 5.0
Rating 5.0
I felt I was getting honest answers, that I was talking to a friend, and that there was a goal of helping me find a good
I felt I was getting honest answers, that I was talking to a friend, and that there was a goal of helping me find a good fit and the best policy. I also felt good about knowing I could readily reach staff members when I needed to call.
Rating 2.5
Can barely afford making the payment. I know not your fault. We need someone that can help while times are hard. When th
Can barely afford making the payment. I know not your fault. We need someone that can help while times are hard. When things get back to normal you will go back to the normal fee. People will respect Allstate ...the name of a company that cares
Rating 5.0
Good experience
Rating 4.5
Professional and knowledgeable
Rating 4.5
Rating 5.0
Service is good and staff friendly.
Rating 0.0
Very frustrating! I was supposed to get a call back from Alexis for a quote on my vehicle before the 8th. Is the 10 toda
Very frustrating! I was supposed to get a call back from Alexis for a quote on my vehicle before the 8th. Is the 10 today and still nothing.
Rating 4.0
Rating 4.5
Agent Response
Thank you, Ema, for your positive feedback and for
Thank you, Ema, for your positive feedback and for being a valued customer. We're pleased to know you're satisfied with our services. If you have any suggestions or further feedback, feel free to reach out to afeliciano2@allstate.com. Your trust is important to us!
Rating 5.0
Agent Response
Thank you, Cesar, for your positive feedback! We'r
Thank you, Cesar, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out. We're here to help!
Rating 5.0
Agent Response
Thank you, Oscar, for your positive feedback! We'r
Thank you, Oscar, for your positive feedback! We're thrilled to hear that you're satisfied with our services. At LucaBella Insurance Agency, we strive to provide reliable and trustworthy support to all our clients. If you ever need assistance, feel free to reach out.
Rating 5.0
Agent Response
Thank you, Juan, for your positive feedback! We're
Thank you, Juan, for your positive feedback! We're thrilled to hear that you had a great experience with LucaBella Insurance Agency. Your satisfaction is our priority, and we're here to assist you whenever you need. We appreciate your trust in us!
Rating 5.0
I have always had positive service from my Allstate agents and reoresenatives . They're professional, courteous, and ex
I have always had positive service from my Allstate agents and reoresenatives . They're professional, courteous, and expedient. TY.
Agent Response
Thank you, Sharon, for your kind words and for bei
Thank you, Sharon, for your kind words and for being a valued customer. We're delighted to hear that you've consistently experienced professional and courteous service from our team. Your satisfaction is our priority, and we appreciate your trust in us.
Rating 5.0
Agent Response
Thank you, Anthony, for your wonderful feedback an
Thank you, Anthony, for your wonderful feedback and for being a valued customer of LucaBella Insurance Agency. We're thrilled to know you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 4.5
Agent Response
Thank you, Omar, for your positive feedback and fo
Thank you, Omar, for your positive feedback and for being a valued customer. We're glad to hear about your satisfaction with our services. If you have any further questions or need assistance, feel free to reach out. Your trust in us is greatly appreciated!
Your Local Allstate Team
Alfonso Feliciano
Agency Owner
Christi Apple
Office Manager
Meet Christi Apple: Your Trusted Office Manager at the LucaBella Agency
With a warm smile and an unwavering commitment to excellence, Christi Apple brings over a decade of experience in the insurance industry to our Allstate Ag
Meet Christi Apple: Your Trusted Office Manager at the LucaBella Agency
With a warm smile and an unwavering commitment to excellence, Christi Apple brings over a decade of experience in the insurance industry to our Allstate Agency. As an office manager, Christi is not just the backbone of our team; she is the heart that helps see every customer feels valued and understood.
A family-oriented woman, Christi treasures her role as a devoted mother to two young ones who inspire her every day. When she's not busy managing our office operations, you can find her in the kitchen, where her passion for cooking shines. Her culinary creations are often shared with family and friends, bringing loved ones together around the dinner table, much like the community she nurtures at our agency.
Christi’s reputation for exceptional service speaks volumes. Her extensive knowledge of insurance and dedication to customers' needs ensures that every interaction is met with care and experience. Christi understands that navigating insurance can be overwhelming, and she is here to support both our team and customers with empathy and professionalism.
Now back in the vibrant DFW area, Christi is excited to team up with her colleagues and provide unwavering support as they address the unique needs and concerns of each customer. Whether you're seeking guidance on your insurance options or just a friendly chat, Christi is here to help you every step of the way. With Christi Apple at the helm of our office, you can trust that you are in capable and caring hands.
With a warm smile and an unwavering commitment to excellence, Christi Apple brings over a decade of experience in the insurance industry to our Allstate Agency. As an office manager, Christi is not just the backbone of our team; she is the heart that helps see every customer feels valued and understood.
A family-oriented woman, Christi treasures her role as a devoted mother to two young ones who inspire her every day. When she's not busy managing our office operations, you can find her in the kitchen, where her passion for cooking shines. Her culinary creations are often shared with family and friends, bringing loved ones together around the dinner table, much like the community she nurtures at our agency.
Christi’s reputation for exceptional service speaks volumes. Her extensive knowledge of insurance and dedication to customers' needs ensures that every interaction is met with care and experience. Christi understands that navigating insurance can be overwhelming, and she is here to support both our team and customers with empathy and professionalism.
Now back in the vibrant DFW area, Christi is excited to team up with her colleagues and provide unwavering support as they address the unique needs and concerns of each customer. Whether you're seeking guidance on your insurance options or just a friendly chat, Christi is here to help you every step of the way. With Christi Apple at the helm of our office, you can trust that you are in capable and caring hands.
Carolina Feliciano
Sales and Service Lead
We are excited to welcome Carolina Feliciano to The Agency, where she brings a wealth of experience and a fresh perspective to the insurance industry. After an impressive 15 years leading multiple banking divisions within the fina
We are excited to welcome Carolina Feliciano to The Agency, where she brings a wealth of experience and a fresh perspective to the insurance industry. After an impressive 15 years leading multiple banking divisions within the financial services sector, Carolina has made a strategic shift to focus her talents on helping customers navigate insurance solutions that best suit their needs.
As a devoted mother of three beautiful children, Carolina understands the importance of securing the right protection for families. This personal connection drives her passion for helping others, as she knows firsthand how vital it is to see that loved ones are safeguarded against life's uncertainties. Now fully dedicated to the world of insurance, Carolina is eager to leverage her extensive background in finance to benefit customers and provide exceptional services tailored to their unique situations.
Fluent in Spanish, Carolina is a vital resource for our Hispanic community, offering support and guidance that resonates deeply. Her ability to communicate effectively with customers in both English and Spanish has allowed her to cultivate a robust customer base, who consistently refer friends and family to her. They appreciate not just the awesome coverage they receive, but also the personal touch that Carolina brings to every interaction.
Carolina’s customer-centric approach means she prioritizes building lasting relationships founded on loyalty and understanding. She is dedicated to identifying the insurance products that best fit customers’ needs, guiding them through each step of the process with care and patience. With her banking background, she brings a unique perspective that blends savvy with insurance experience, seeing that aspects of customers’ well-being are considered.
As a devoted mother of three beautiful children, Carolina understands the importance of securing the right protection for families. This personal connection drives her passion for helping others, as she knows firsthand how vital it is to see that loved ones are safeguarded against life's uncertainties. Now fully dedicated to the world of insurance, Carolina is eager to leverage her extensive background in finance to benefit customers and provide exceptional services tailored to their unique situations.
Fluent in Spanish, Carolina is a vital resource for our Hispanic community, offering support and guidance that resonates deeply. Her ability to communicate effectively with customers in both English and Spanish has allowed her to cultivate a robust customer base, who consistently refer friends and family to her. They appreciate not just the awesome coverage they receive, but also the personal touch that Carolina brings to every interaction.
Carolina’s customer-centric approach means she prioritizes building lasting relationships founded on loyalty and understanding. She is dedicated to identifying the insurance products that best fit customers’ needs, guiding them through each step of the process with care and patience. With her banking background, she brings a unique perspective that blends savvy with insurance experience, seeing that aspects of customers’ well-being are considered.
Nikki Mello
Service Manager
Meet Nikki Mello: Your Exceptional Service Manager at The Agency
We are thrilled to introduce Nikki Mello, our outstanding service manager at The Agency. With over a decade of experience managing the servicing and operations of
Meet Nikki Mello: Your Exceptional Service Manager at The Agency
We are thrilled to introduce Nikki Mello, our outstanding service manager at The Agency. With over a decade of experience managing the servicing and operations of multiple insurance agencies, Nikki has returned to the DFW area with a mission: to provide customers with unparalleled service and support for all their insurance needs.
Nikki is not just a manager; she is a true delight to work with. Her passion for helping others shines through in every interaction, whether it’s over the phone or in person. With her fun-hearted nature and infectious enthusiasm, she creates a welcoming environment that instantly puts customers at ease. Nikki believes in the power of genuine connections, and she makes every effort to help every customer feel heard and valued.
As a dedicated mother, Nikki is proud to share that her daughter is now in college, and they share a connection that goes beyond family— they are best friends. Her experience as a mother brings a unique perspective to her role, understanding the importance of support and guidance in life's transitions. This compassion translates into her work, making her an invaluable resource for customers navigating their insurance journeys.
If you have a problem, Nikki is your solution. She approaches each challenge with a proactive mindset, always eager to find answers and provide assistance. Her extensive knowledge and hands-on experience enable her to address any servicing needs efficiently and effectively, helping customers receive the best possible care.
As Nikki joins our team, she is excited to bring her experience and positive energy to the Agency. With her at the helm of our service operations, you can rest assured that you will receive exceptional support tailored to your unique circumstances. Trust Nikki to not only meet your insurance needs but to exceed your expectations as you embark on your journey with us.
We are thrilled to introduce Nikki Mello, our outstanding service manager at The Agency. With over a decade of experience managing the servicing and operations of multiple insurance agencies, Nikki has returned to the DFW area with a mission: to provide customers with unparalleled service and support for all their insurance needs.
Nikki is not just a manager; she is a true delight to work with. Her passion for helping others shines through in every interaction, whether it’s over the phone or in person. With her fun-hearted nature and infectious enthusiasm, she creates a welcoming environment that instantly puts customers at ease. Nikki believes in the power of genuine connections, and she makes every effort to help every customer feel heard and valued.
As a dedicated mother, Nikki is proud to share that her daughter is now in college, and they share a connection that goes beyond family— they are best friends. Her experience as a mother brings a unique perspective to her role, understanding the importance of support and guidance in life's transitions. This compassion translates into her work, making her an invaluable resource for customers navigating their insurance journeys.
If you have a problem, Nikki is your solution. She approaches each challenge with a proactive mindset, always eager to find answers and provide assistance. Her extensive knowledge and hands-on experience enable her to address any servicing needs efficiently and effectively, helping customers receive the best possible care.
As Nikki joins our team, she is excited to bring her experience and positive energy to the Agency. With her at the helm of our service operations, you can rest assured that you will receive exceptional support tailored to your unique circumstances. Trust Nikki to not only meet your insurance needs but to exceed your expectations as you embark on your journey with us.
Karina White
Licensed Sales Person
Karina brings 16 years of continuous Allstate experience to The Agency, and she'll be the first to tell you she doesn't think of herself as a salesperson. Her approach is simple: give customers detailed facts, real options, and to
Karina brings 16 years of continuous Allstate experience to The Agency, and she'll be the first to tell you she doesn't think of herself as a salesperson. Her approach is simple: give customers detailed facts, real options, and top-tier service, then let them decide what's right for their family. She'd rather earn your business than sell you on it.
Karina is hands-on with every customer she works with. She believes in being reachable, following through, and being someone you can count on long after the policy is written. She's also fluent in Spanish and proud to serve our Spanish-speaking customers.
Outside the office, Karina is a wife and mom of three — two boys and a girl — married to her high school sweetheart of 20 years. She spends most weekends as a sports mom on the softball and football sidelines, and when the family gets time away, you'll find them at the river fishing, camping, and off-roading.
Karina is hands-on with every customer she works with. She believes in being reachable, following through, and being someone you can count on long after the policy is written. She's also fluent in Spanish and proud to serve our Spanish-speaking customers.
Outside the office, Karina is a wife and mom of three — two boys and a girl — married to her high school sweetheart of 20 years. She spends most weekends as a sports mom on the softball and football sidelines, and when the family gets time away, you'll find them at the river fishing, camping, and off-roading.
Frequently asked questions
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday:
Sunday: Closed
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday:
Sunday: Closed
Saturday:
Sunday: Closed
Sunday: Closed
No, we do not have text messaging services.
We have staff members available who speak the following languages: English, Spanish
No, this is our only location.
Alfonso Feliciano is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
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Alfonso Feliciano, Car Insurance in The Colony, 75056
Contact
(817) 516-0813Phone24/7
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