Allstate Insurance Agency The Castro Agency

Allstate Insurance Agency 
The Castro AgencyCountryside, IL

MBA
Elite Agent
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Location Details

Office Hours

Day of the WeekHours
MonAvailable by appointment8:30 AM - 5:30 PM
TueAvailable by appointment8:30 AM - 5:15 PM
WedAvailable by appointment8:30 AM - 5:15 PM
ThuAvailable by appointment8:30 AM - 5:15 PM
FriAvailable by appointment8:30 AM - 5:15 PM
SatAvailable by appointment
SunAvailable by appointment
After-hours appointments available.
Available 24/7 at

5508 S Brainard Ave
Countryside, IL 60525
US

Map of 5508 S Brainard Ave in Countryside

Landmarks

Located on the first floor of 5508 S. Brainard Avenue just off of 55th Street right behind the Jewel/Osco.

Areas Served

Illinois, Wisconsin, Indiana

Languages

English, Spanish
The Castro Agency: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agency: Meet The Castro Agency

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The Castro Agency Countryside, IL
The Castro Agency Countryside, IL

As an Allstate agency in Countryside at the same location for over 40 years, our knowledge and understanding of the people in this community help us provide customers with an outstanding level of service. We look forward to helping families like yours protect the things that are important – your family, your home, your car, and more.


You can depend on us to help you look at the big picture. What we like best about our jobs is that we can offer customers options for a wide variety of coverage and services.


We’re committed to helping Countryside residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, we’re available to answer your questions. If you’re already a customer, we’re ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit us today.

As an Allstate agency in Countryside at the same location for over 40 years, our knowledge and understanding of the people in this community help us provide customers with an outstanding level of service. We look forward to helping families like yours protect the things that are important – your family, your home, your car, and more.


You can depend on us to help you look at the big picture. What we like best about our jobs is that we can offer customers options for a wide variety of coverage and services.


We’re committed to helping Countryside residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, we’re available to answer your questions. If you’re already a customer, we’re ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit us today.

Products we offer:

Elite Agent
Master Of Business Administration-University of Phoenix

Your Local Allstate Team

Allstate Insurance Agent Reviews

Rating 5.0
Rating 5.0
Rating 5.0
Photo of agent
Agent Response
Thank you, Gilbert, for your positive feedback! We
Thank you, Gilbert, for your positive feedback! We're thrilled to hear that you're satisfied with our services. As a valued customer, your trust means a lot to us. If you ever need assistance, feel free to reach out. Blessings to you and your family!
Rating 5.0
Photo of agent
Agent Response
Thank you, Rita, for your wonderful feedback! We'r
Thank you, Rita, for your wonderful feedback! We're thrilled to hear that you had a positive experience with The Castro Agency. Your satisfaction is our top priority, and we appreciate your trust in us. If you ever need assistance, feel free to reach out. Blessings to you and your family!
Rating 5.0
My experience with the Castro agency is very positive. The office staff is helpful and friendly. John is excellent and a
My experience with the Castro agency is very positive. The office staff is helpful and friendly. John is excellent and addresses my needs very well. I am very happy with the Allstate Castro Agency.
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Agent Response
Thank you Lu Ann! We were so happy to be able to a
Thank you Lu Ann! We were so happy to be able to assist you and save you some money! We appreciate you. Blessings to you and your family!
Rating 5.0
Rating 4.5
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Agent Response
Thank you, Rose, for your positive feedback and fo
Thank you, Rose, for your positive feedback and for being a valued customer. We're delighted to hear that you had a great experience with us. If you have any further questions or need assistance, feel free to reach out. Your trust in The Castro Agency is greatly appreciated! Blessings to you and your family!
Rating 5.0
Great
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Agent Response
Thank you, Christopher, for your positive feedback
Thank you, Christopher, for your positive feedback! We're thrilled to hear that you had a great experience with The Castro Agency. If you ever need assistance, feel free to reach out. Blessings to you and your family!
Rating 5.0
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Agent Response
Thank you Jerry! Appreciate you! Blessings to you
Thank you Jerry! Appreciate you! Blessings to you and your family!
Rating 5.0
Photo of agent
Agent Response
Thank you, Barbara, for your positive feedback! We
Thank you, Barbara, for your positive feedback! We're thrilled to know you're satisfied with our services. Your trust and support as a valued customer mean a lot to us. If you ever need assistance, feel free to reach out. Blessings to you and your family!
Rating 5.0
Very helpful and wonderful staff
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Agent Response
Thank you, Sandra, for your kind words! We're thri
Thank you, Sandra, for your kind words! We're thrilled to hear that our staff was helpful and wonderful during your experience with us. Your satisfaction is our top priority, and we look forward to continuing to serve you. Blessings to you and your family!
Rating 0.5
This office was not helpful and did not make me feel like they were helping to find affordable options or alternatives.
This office was not helpful and did not make me feel like they were helping to find affordable options or alternatives. This caused me to look elsewhere.
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Agent Response
Hello John, I am sorry that adding a 16-year-old d
Hello John, I am sorry that adding a 16-year-old driver increased the premium on your policy. Unfortunately, we reviewed options to bring down the rate, but it was the best we could offer. I'm sorry that your premium makes you feel like we provided .5 stars of service out of 5, although your premium amount is not something that we directly control. I wish you and your family the best in 2026.
Rating 5.0
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Agent Response
Thank you for your positive feedback, Vidalito! We
Thank you for your positive feedback, Vidalito! We're thrilled to hear that you had a great experience with The Castro Agency. Your satisfaction is our top priority, and we appreciate your trust in us. If you ever need assistance, feel free to reach out. Blessings to you and your family in 2026!
Rating 5.0
Photo of agent
Agent Response
Thank you, Mary, for your wonderful review! We're
Thank you, Mary, for your wonderful review! We're thrilled to hear that you had a positive experience with The Castro Agency. Your trust and satisfaction mean the world to us. If you ever need assistance or have questions, please feel free to reach out. We're here to help! Blessings to you and your family in 2026!
Rating 3.5
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Agent Response
Thank you for your feedback, Joyce. We appreciate
Thank you for your feedback, Joyce. We appreciate your long-term trust in The Castro Agency. We're sorry to hear about your concerns and would like to address them but need some additional background information. Please feel free to reach out to luiscastro@allstate.com so we can assist you further.
Rating 2.0
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Agent Response
Hi Elizabeth, thank you for sharing your feedback.
Hi Elizabeth, thank you for sharing your feedback. I'm sorry to see this low rating and would love to find out why as there is no information provided. We value your input and would like to address your concerns. Please feel free to reach out to luiscastro@allstate.com so we can assist you further. Your satisfaction is important to us.
Rating 5.0
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Agent Response
Hello Ron! Thank you for the wonderful review. We
Hello Ron! Thank you for the wonderful review. We truly appreciate your business and your taking time out to provide this review. Blessings to you and your family!
Rating 4.5
Very helpful.
Photo of agent
Agent Response
Hello Bob! Thank you for the wonderful review. We
Hello Bob! Thank you for the wonderful review. We truly appreciate your business and your taking time out to provide this review. Blessings to you and your family!
Rating 2.5
Photo of agent
Agent Response
Hi Steven, thank you for sharing your feedback. I'
Hi Steven, thank you for sharing your feedback. I'm sorry to see this low rating and would love to find out why as there is no information provided. We value your input and would like to address your concerns. Please feel free to reach out to luiscastro@allstate.com so we can assist you further. Your satisfaction is important to us.
Rating 5.0
Fine. Helpful. Easy to talk to
Photo of agent
Agent Response
Thank you for your positive feedback Mark! We're d
Thank you for your positive feedback Mark! We're delighted to hear that you found our team helpful and easy to communicate with. Your satisfaction is important to us. If you ever need assistance, feel free to reach out as we are happy to help! Blessings to you and your family!

Your Local Allstate Team

Frequently asked questions

What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:15 PM
Wednesday: 8:30 AM - 5:15 PM
Thursday: 8:30 AM - 5:15 PM
Friday: 8:30 AM - 5:15 PM
Saturday:
Sunday:
Are you open on weekends?
Saturday:
Sunday:
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Do you have more than one location?
No, this is our only location.
The Castro Agency is insurance licensed in the state(s) of Illinois, Indiana, and Wisconsin. If you do not reside in the state(s) of Illinois, Indiana, or Wisconsin, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.
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