Allstate Insurance Agency
Maddie Looysen InsuranceGastonia, NC

Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:00 PM
SatAvailable by appointment
After-hours appointments available.
Available 24/7 at

2519 E Ozark Ave,
Ste 2
Gastonia, NC 28054


A mile away from CaroMont Hospital.

Areas Served

Gastonia, Charlotte, Belmont, South Carolina, Mt. Holly, All of North and South Carolina
Maddie Looysen Insurance: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agency: Meet Maddie Looysen Insurance

In 1984, I graduated from North Dakota State University with my bachelor’s degree in businesses administration and marketing. I was able to utilize my degree working in sales and management for over 30 years, before I opened the doors to my Allstate agency in 2018. Being an Allstate agency owner is important to me, since I have personally witnessed the importance of insurance and its effects. I am proud to assist those in North Carolina, South Carolina and locals in and around Gastonia. This experience has allowed me to speak more passionately to others who may not understand the value of insurance in their day-to-day lives.

I don’t have a lot of free time outside of the agency. However, when I am able to get out of the office, craftmanship work around the house, playing golf, spending time with my family and watching sports – football, baseball and auto racing.

We are a family-run agency. I am proud to work aside my wife, Sue, and our son, Scott. Sue and I have four children – three daughters and a son.

Our goal as an agency is to build long-lasting relationships with those in our community of Gastonia, but also to anyone in North Carolina and South Carolina. My staff and I are excited for the opportunity to help with insurance questions and concerns that customers might have. Our agency's mission is to assist those in and around our community so they can feel confident in options they feel fit their needs. We look forward to serving you!

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Education dropdown expand/collapse
Bachelor Of Business Administration-North Dakota State University
Community Involvement
Community Involvement dropdown expand/collapse
Bellmont Chamber of Commerce

Our team

James Looysen

Agency Owner

Sue Looysen

Office Manager
Sue is proud to be a part of this family-run agency. She’s the wife of agency owner, Jim, Sue’s life has been devoted to raising their family – three daughters and a son – but she appreciates the opportunity to help those in the greater Gastonia community. Outside of the agency, Sue likes relaxing by open water, going out on the boat, golfing, hiking and spending time with loved ones.

Susan Maddie

Office Manager/Co-Agent
Susan is at our Gastonia agency and is co- agent and manager. Susan is also a Licensed Sales Professional in life and property and casualty insurance. After working in the medical industry for 13 years, she got started in insurance in 2018. She graduated from Louisiana State University with her bachelor’s degree in marketing. Outside of the agency, Susan enjoys traveling and meeting new people. Susan and her husband are the proud parents of three daughters – all proudly attended school in Gastonia.

William Kincaid

Licensed Sales Professional
Bill graduated from North Carolina State University with his bachelor’s degree in science. Bill began working in the insurance industry in 2005 and we were excited to have him join our team in September 2011. When he’s not in the office, Bill likes to spend time with his wife, four children, seven children and their dog. He also enjoys taking his RV out to go camping.

Lisa Wilson

Licensed Sales Professional
Lisa has worked in the insurance industry for over 30 years and we were thrilled to have her join our team in 2011. She also completed her certification in human resources in 2001 at Gaston College. She has lived in the greater Gastonia area since 1987 and likes to take in all the area has to offer such as biking, hiking and bowling. She also loves to spend time her with son, daughter and two grandchildren.

Brandy Chandler

Licensed Sales Professional
Brandy graduated from Kings College in 2003, with her associate’s degree in applied science. She has worked in the insurance industry since 2004 and we welcomed her to our team in 2013. Brandy and her husband like to stay plenty busy traveling, attending movies, riding bike trails and making memories with their son and two English Mastiffs.

Brandy Bess

Licensed Sales Professional
Brandy has worked in the insurance industry since 2017 and joined the agency in 2020. She was born and raised in Cleveland County and is a graduate of Shelby High School, where she played volleyball for 4 years. When not in the office, Brandy enjoys spending time with her two children. Stop by and meet her today!

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Frequently asked questions
What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Sunday: Closed
Are you open on weekends?
Sunday: Closed
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English
Do you have more than one location?
No, this is our only location.
Maddie Looysen Insurance is insurance licensed in the state(s) of North Carolina and South Carolina. If you do not reside in the state(s) of North Carolina or South Carolina, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Allstate life insurance issued by Direct General Life Insurance Co., 911 Chestnut Street, Orangeburg SC 29115; Allstate Life Ins. Co. & Allstate Assurance Co., 3075 Sanders Rd, Northbrook IL 60062; American Heritage Life Ins. Co., 1776 American Heritage Life Dr., Jacksonville FL 32224. In New York, life insurance issued through Allstate Life Insurance Company of New York, Hauppauge NY. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.
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