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Allstate Insurance Agent
Mark LanierLake Charles, LA

Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:00 PM
SatAvailable by appointment
After-hours appointments available.
Available 24/7 at

1906 Southwood Dr
Lake Charles, LA 70605


We are located on Southwood Drive which is two blocks North of McNeese on Nelson Road.

Areas Served

Louisiana and Texas
Mark Lanier: Allstate Insurance

Local Allstate Agent: Meet Mark Lanier

I’ve gotten to know many local families in Lake Charles. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Lake Charles – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Lake Charles residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat

Our team

Cylinda McPayne

Associate Agent
September of 2019, I moved back to my hometown of Moss Bluff. At that time a friend convinced me that I would be a great fit in the insurance industry. So, after 20 years of being a Paralegal, I made a career change to become a Licensed Insurance Professional. I raised 3 amazing daughters’, Emily’s a graduate from University of Louisiana at Lafayette with a BS in Nursing. Emily will be working towards a graduate degree as a CRNA. Taylor will be attending McNeese State University in the fall for Early Education. Brittney will also start at McNeese State University in the fall working towards her BS in Nursing. My girls kept our family very busy, whether it was softball, volleyball, soccer or swim team practice, we were always on the go. Now that my girls are grown, I have a lot more time to enjoy my three Australian Shepherd’s, Bleu, Jazz and Sophie. Fetching balls and jumping high to catch a freebie is their passion. Having young adult children makes you think about the types of coverages that will protect them now and into their future. Come by our office and let’s visit, so we can talk about your current coverage. Then we can help you protect you and your family now and as it grows. I look forward meeting and assisting you with your insurance needs. (We also offer Pet Policy’s)

Kaitlyn Nichols

Associate Agent
I was born and raised in Sulphur, LA. I have a wonderful husband named Christopher and we have a beautiful daughter named Hollyn who just turned one in November. I have worked in customer related roles for over 10 years. I believe whole heartedly in putting customers needs and well-being first. I look forwards to meeting all of you and building lasting relationships.

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Frequently Asked Questions
What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Sunday: Closed
Are you open on weekends?
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English
Do you have more than one location?
No, this is our only location.
Mark Lanier is insurance licensed in the state(s) of Louisiana and Texas. If you do not reside in the state(s) of Louisiana or Texas, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY.
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