Allstate Insurance Agent Melanie Melton

Allstate Insurance Agent 
Melanie MeltonRowlett, TX

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Location Details

Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:30 PM
SatAvailable by appointment
SunAvailable by appointment
After-hours appointments available.
Available 24/7 at

2402 Rowlett Rd
Rowlett, TX 75088
US

Map of 2402 Rowlett Rd in Rowlett

Areas Served

Rowlett, Sachse, Garland

Additional Contact

Fax: (972) 412-9810

Languages

English
Melanie Melton: Allstate Insurance

Local Allstate Insurance Agent: Melanie Melton

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Products we offer:

Allstate Insurance Agent Reviews

Rating 2.0
Not great. It started with the fact that I was clear that I needed a premium payment due date after the 15th of each mon
Not great. It started with the fact that I was clear that I needed a premium payment due date after the 15th of each month but got a due date of the 12th which apparently can't be corrected unless I want my premium to increase significantly. Then when I called about a late fee and additional charge I was referred to Corporate who couldn't help with refunding me as the late fee occurred due to my agent's office deciding to take me off autopay each month to satisfy the payment date I was clear about upon switching to Allstate. Corporate did inform me tho that I was signed up for their safe driver program and need to complete/log 50 drives by May. I never agreed to this so my upcoming renewal rates will sharply increase now too. So many missteps have been made that I am searching for another solution because in the end Allstate hasn't been as cost effective as I initially thought.
Rating 5.0
Rating 5.0
Rating 5.0
Rating 5.0
Rating 2.5
Rating 0.0
I have had a very frustrating experience with this insurance company. They removed a name from my policy without proper
I have had a very frustrating experience with this insurance company. They removed a name from my policy without proper communication, which directly impacted my mortgage. As a result, my mortgage company overcharged me. Instead of correcting the issue and issuing the refund owed to me, I am now being told that I owe them money, which is incorrect.

What makes this worse is the lack of communication. I emailed multiple times seeking clarification and resolution, and no one ever called me back or followed up. Customer service has been extremely disappointing, and I was left to clean up a problem that should never have happened.

I expect accountability, accurate billing, and timely communication from an insurance provider, and unfortunately this company failed on all three. I would not recommend them based on this experience.
Rating 5.0
I've never had an issues with this agency. Everyone I have dealt with has always been knowledgeable, helpful, and very f
I've never had an issues with this agency. Everyone I have dealt with has always been knowledgeable, helpful, and very friendly.
Rating 5.0
Rating 0.0
Rating 5.0
I have always gotten good customer service. Sandy is particularly helpful reviewing my plans & suggesting changes to my
I have always gotten good customer service. Sandy is particularly helpful reviewing my plans & suggesting changes to my policies which could better serve me.
Rating 5.0
Super gratifying experience.
Rating 5.0
I felt comfortable with you'll. It was an easy transaction and fast. Thank you
Rating 4.5
Her team has done a great job. Just one thing my auto insurance went up seems like around 18% in 6 months ? That seems a
Her team has done a great job. Just one thing my auto insurance went up seems like around 18% in 6 months ? That seems a bit excessive for a 10 year truck and a 9 year old car and a 18 year old car. I now wonder we that continue to go up ? No accidents . No tickets . Both drivers over 61 years old and retired.
Rating 5.0
Rating 5.0
The service was exceptional my agent Sandy answer all my questions. I would recommen Melanie Melton to anyone looking
The service was exceptional my agent Sandy answer all my questions. I would recommen
Melanie Melton to anyone looking for any insurance coverage
Rating 5.0
always great
Rating 5.0
Fantastic
Rating 5.0
Sandy in Melanie's office has very promptly responded any time we've had questions. She is super friendly, courteous and
Sandy in Melanie's office has very promptly responded any time we've had questions. She is super friendly, courteous and helpful !! We've spoken to Melanie by phone a couple of times, and she was super helpful as well.
Rating 5.0

Frequently asked questions

What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday:
Sunday:
Are you open on weekends?
Saturday:
Sunday:
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English
Do you have more than one location?
No, this is our only location.
Melanie Melton is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

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