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Allstate Insurance Agent
Melissa AzzamKilgore, TX

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Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:00 PM
SatClosed
SunClosed
Available 24/7 at

738 US Highway 259 N
Kilgore, TX 75662
US

Landmarks

We are on 259 across the street from Brookshire's, and on the same side of the street as McDonald's.

Areas Served

Kilgore, Tyler, Longview, Henderson

Languages

English, Spanish
Melissa Azzam: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Melissa Azzam

I grew up in Longview and have worked in Kilgore for about 5 years as a home health nurse. I have always loved helping others, so that translates perfectly into both being a nurse and an Allstate agent.


I purchased my agency from my father-in-law Sam, who recently retired. My husband and mother-in-law are also Allstate agents, so I guess you can say being an agent runs in the family! What differentiates our agency from the others is that we love to meet customers, so we always ask that you come in to visit with us if you're in the area. We want to personally get to know you.


Outside of the office, I love being social. The live music in Kilgore is awesome, and I've also been known to enjoy a little shopping as well. Stop by our agency soon, we would love to meet you!.

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Education
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Registered Nurse-University of Texas at Tyler
Community Involvement
Community Involvement dropdown expand/collapse
Ambassador of the Year - Kilgore Chamber of Commerce
Appointment

Our team

Melissa Azzam

Agency Owner

Julie Lopez

Customer Care Professional
Julie joined the agency in 2016 after being a case worker in the medical field for two years. Her role in the office consists of sales, taking payments, serving customers, making changes to policies and filing claims. When she’s not in the agency, you can find Julie spending time with her family, going on road trips and preaching. Julie can assist you in English or Spanish, so give her a call today!

Lana Jordan

Customer Care Professional
Lana is a dedicated customer care professional that has been with the agency since 2020. Lana is from Gilmer, TX. Before coming to this agency, Lana worked in the medical field working as a dialysis technician and then as an administrative assistant for the same dialysis clinic. If you call the office, you will likely talk with Lana first. She answers phones, takes payments, and helps with servicing policies. Lana is also a licensed hairstylist. On weekends, she cuts hair, enjoys many outdoor activities and also loves to customize clothing. We love having Lana on our team!

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Local events & news

You Can Text Us!

We understand the importance of reaching us quickly and easily. Did you know that you can text us? We welcome customers to call or text us at (903) 984-6250, and we would be happy to answer your questions.

‘A Tradition of Trust’ in Kilgore

I wouldn’t be an Allstate agency owner without the example set by my father-in-law, who founded the agency in 2003 and taught me so much. I’m proud to carry on the legacy of helping customers in Kilgore and the area protect what matters most. Telling the story about our journey means a lot to me. Please click the “Learn More” link below to learn about our “Tradition of Trust.”

Helping Out ‘Signing Santa’

Kilgore Police Lt. Tony Stone dressed as Santa to visit the Longview Regional Day School for the Deaf in December. He communicated with all the kids through sign language and let them know each had a present. I was so glad to be on hand to see the Signing Santa while giving gifts to so many children with smiling faces. It was a heart-warming event, and I can't wait to participate next year!

Small Thanks with Google

Since 2016, I’ve been helping local families protect what matters most to them. I want to thank you for your business, loyalty and friendship — the Kilgore community is the reason I’m proud to be your Allstate agency. This feedback helps us to improve, and it's always great to hear how I have made a difference in your life. Thank you again for teaming with me for your insurance needs!

East Texas Crisis Center Receives Allstate Foundation Helping Hands Grant

Domestic violence and financial abuse affect every community in the country, including ours. As volunteers with East Texas Crisis Center, we earned an Allstate Foundation Helping Hands grant of $9,000 to support the organization’s efforts to serve domestic violence survivors in our community. We’re proud to be among thousands of Allstate volunteers around the country rallying together to support domestic violence programs. Allstate Foundation Purple Purse® provides financial empowerment tools to help domestic violence survivors recover their financial independence and break free from abuse.

Kilgore Chamber of Commerce

Thank you to the Kilgore Chamber of Commerce for the special ribbon-cutting ceremony to celebrate our Grand Opening!

Longview Chamber of Commerce

A huge thanks to the Longview Chamber of Commerce for conducting a ribbon-cutting event for our agency!

Protecting Your Condo Lifestyle

Condominium living in Texas can offer a lifestyle free from mowing, shoveling and other maintenance, but you’re not completely without responsibility. To protect that lifestyle, you’ll need the right coverage — which means getting help filling in coverage gaps left by your condo association’s insurance policy. Every association is different, and together we can customize your coverage to suit your needs. Contact my agency today at melissaazzam@allstate.com to learn more about your condo insurance choices.

Texas’s Motorcycle Community

The motorcycle-riding community continues to grow in the United States, with almost 8.4 million registered bikes in 2018 according to the Insurance Institute for Highway Safety. Texas had 378,782 of those bikes, and everywhere you go across the state you’ll see riders just like you, enjoying the freedom of the open road. Allstate has helped protect riders for more than 50 years with innovative products, and we’d like to do it in Texas for many more. Contact me to find out how we can help.
Frequently Asked Questions
What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Are you open on weekends?
Saturday: Closed
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Do you have more than one location?
No, this is our only location.
Melissa Azzam is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.
You Are Opting Into Texting With Your Allstate Agency
Mobile Terms & Conditions and Privacy Policy
  • Message frequency is recurring and may vary
  • Text STOP to cancel, text HELP for help
  • You agree to receive text messages at the number you designate
  • You authorize the delivery of autodialed marketing messages
  • You can revoke your consent at any time
  • Consent is not a condition of purchase
  • Message and data rates may apply
  • The mobile carriers are not liable for delayed or undelivered messages
  • Terms and Conditions are subject to change
  • Visit www.allstate.com/privacy for Allstate's privacy policy
Confirm