Melissa Azzam
Agency Owner
Allstate Insurance Agent
Melissa Azzam, Kilgore, TX
Notice
Notice
(903) 984-6250to quote by phone
(903) 984-6250to quote by phone
Select a product to get a quoteSelect a product to get a quote
Location Details
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Office Hours
| Day of the Week | Hours |
|---|---|
| Mon | 8:30 AM - 5:30 PM |
| Tue | 8:30 AM - 5:30 PM |
| Wed | 8:30 AM - 5:30 PM |
| Thu | 8:30 AM - 5:30 PM |
| Fri | 8:30 AM - 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Available 24/7 at
(903) 984-6250
1600 S Henderson Blvd, Ste 100 Kilgore, TX 75662 US
Landmarks
We are on 259 across the street from Brookshire's, and on the same side of the street as McDonald's.
Areas Served
Kilgore, Tyler, Longview, Henderson
Languages
English
Melissa Azzam: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck
Local Allstate Insurance Agent: Melissa Azzam
In July 2021, I organized a Hooray for Heros parade in Kilgore to show our support and appreciation for our local law enforcement. Thank you to all who attended include Mayor, Ronnie Spradlin.
We were excited to decorate our agency for the holidays! We wish everyone a safe and holiday season.
I lived in Longview since 1992 before moving to the area in 2016, and I am proud to call it home. I opened the doors to my Allstate agency in 2016, and I was excited for the opportunity to help others in the Greater Kilgore community. My love for the area and all it offers made it an easy decision to open the doors to my agency here. We welcome the opportunity to help others with their auto, home, life, motorcycle, boat and other insurance.
I understand the importance of being involved in the community. I am proud to serve on the board for the Women’s Center of East Texas, the advisory board for Reel East Texas, and I host an annual toiletry drive to the East Texas Crisis Center.
When I’m not in the office or volunteering, I try to find time to relax. I love to travel with my husband and our friends, cook new, delicious foods, and host game nights. I am also a proud graduate of the University of Texas at Tyler, where I received my bachelor’s degree in Nursing, in 2009. Go Eagles! I am also a very devoted Dallas Cowboys fan, and you can often find me cheering them on.
I am an agency owner because I love connecting with people and their families. I enjoy helping people and building relationships with customers. At my agency, our staff and I strive to provide excellent customer service, and we’re excited to hear the stories that make people unique. Please call our office or feel free to just stop by.
I lived in Longview since 1992 before moving to the area in 2016, and I am proud to call it home. I opened the doors to my Allstate agency in 2016, and I was excited for the opportunity to help others in the Greater Kilgore community. My love for the area and all it offers made it an easy decision to open the doors to my agency here. We welcome the opportunity to help others with their auto, home, life, motorcycle, boat and other insurance.
I understand the importance of being involved in the community. I am proud to serve on the board for the Women’s Center of East Texas, the advisory board for Reel East Texas, and I host an annual toiletry drive to the East Texas Crisis Center.
When I’m not in the office or volunteering, I try to find time to relax. I love to travel with my husband and our friends, cook new, delicious foods, and host game nights. I am also a proud graduate of the University of Texas at Tyler, where I received my bachelor’s degree in Nursing, in 2009. Go Eagles! I am also a very devoted Dallas Cowboys fan, and you can often find me cheering them on.
I am an agency owner because I love connecting with people and their families. I enjoy helping people and building relationships with customers. At my agency, our staff and I strive to provide excellent customer service, and we’re excited to hear the stories that make people unique. Please call our office or feel free to just stop by.
Products we offer:
- Car Insurance Agent in Kilgore
Car Insurance Agent in Kilgore
- Home Insurance Agent in Kilgore
Home Insurance Agent in Kilgore
- Condo Insurance Agent in Kilgore
Condo Insurance Agent in Kilgore
- Renters Insurance Agent in Kilgore
Renters Insurance Agent in Kilgore
- Motorcycle Insurance Agent in Kilgore
Motorcycle Insurance Agent in Kilgore
- Business Insurance Agent in Kilgore
Business Insurance Agent in Kilgore
- Life Insurance Agent in Kilgore
Life Insurance Agent in Kilgore
- ATV Insurance Agent in Kilgore
ATV Insurance Agent in Kilgore
- Boat Insurance Agent in Kilgore
Boat Insurance Agent in Kilgore
Registered Nurse-University of Texas at Tyler
Honor Ring-3 years
Ambassador of the Year - Kilgore Chamber of Commerce
Your Local Allstate Team
Lana Jordan
Customer Care Professional
Lana is a dedicated customer care professional that has been with the agency since 2020. Lana is from Gilmer, TX. Before coming to this agency, Lana worked in the medical field working as a dialysis technician and then as an admin
Lana is a dedicated customer care professional that has been with the agency since 2020. Lana is from Gilmer, TX. Before coming to this agency, Lana worked in the medical field working as a dialysis technician and then as an administrative assistant for the same dialysis clinic. If you call the office, you will likely talk with Lana first. She answers phones, takes payments, and helps with servicing policies. Lana is also a licensed hairstylist. On weekends, she enjoys many outdoor activities and also loves to customize clothing. We love having Lana on our team!
Emily McKinney
Licensed Customer Service Representative
Emily is the friendly face who greets you the moment you walk through our door. Originally from Denton, Texas, she moved to Kilgore in 2024 and quickly became a valued part of our community and our team.
A proud mom, Emily love
Emily is the friendly face who greets you the moment you walk through our door. Originally from Denton, Texas, she moved to Kilgore in 2024 and quickly became a valued part of our community and our team.
A proud mom, Emily loves spending her free time reading and going on shopping adventures with her 15-month-old daughter. She’s also a devoted coach’s wife. Her husband coaches at a local high school, and you can always find her in the stands cheering on the team.
Emily began her insurance career with us in May of 2025. She skillfully handles phone calls, processes payments, and both sells and services insurance policies with a level of care and professionalism that customers appreciate.
We’re grateful to have Emily on our team.
A proud mom, Emily loves spending her free time reading and going on shopping adventures with her 15-month-old daughter. She’s also a devoted coach’s wife. Her husband coaches at a local high school, and you can always find her in the stands cheering on the team.
Emily began her insurance career with us in May of 2025. She skillfully handles phone calls, processes payments, and both sells and services insurance policies with a level of care and professionalism that customers appreciate.
We’re grateful to have Emily on our team.
Allstate Insurance Agent Reviews
Rating 5.0
Agent Response
Thank you, Kevin, for your positive feedback! We'r
Thank you, Kevin, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out :)
Rating 5.0
Agent Response
Thank you, Addison, for your positive feedback! We
Thank you, Addison, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 5.0
Melissa was very professional and friendly with the quote process. Her knowledge and ability to explain what Allstate o
Melissa was very professional and friendly with the quote process. Her knowledge and ability to explain what Allstate offered was the reason for our decision to move to Allstate. The feeling of Melissa on our side in the case of an event is a wonderful feeling to have. 5 star service from Melissa.
Rating 5.0
Agent Response
Thank you, Lauren, for your review! We're thrilled
Thank you, Lauren, for your review! We're thrilled to hear that you had a positive experience with us. Your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out.
Rating 5.0
The staff is so good about answering any questions we have. Know we can pop in the office any time and any help we might
The staff is so good about answering any questions we have. Know we can pop in the office any time and any help we might need. Am treated like a family member.
Agent Response
Thank you so much for your kind words! We're thril
Thank you so much for your kind words! We're thrilled to hear that you feel like family and appreciate our team's efforts to assist you. Your trust and satisfaction mean the world to us. If you ever need anything, feel free to stop by anytime!
Rating 5.0
Agent Response
Thank you, Dorris, for your wonderful feedback! We
Thank you, Dorris, for your wonderful feedback! We're thrilled to hear that you had a positive experience with us. Your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out. We appreciate your support!
Rating 5.0
They are great people always work with me
Agent Response
Thank you, Victor, for your kind words! We're thri
Thank you, Victor, for your kind words! We're thrilled to hear that you've had a positive experience with our team. Your satisfaction is our top priority, and we're here to assist you whenever you need.
Rating 4.5
No problem. I was glad she allowed me to switch to her office after I had initially signed with another agent.
Agent Response
Thank you, Helen, for sharing your experience! We'
Thank you, Helen, for sharing your experience! We're delighted to hear that you were able to switch to our office smoothly. Your satisfaction is important to us, and we're here to assist with any of your insurance needs.
Rating 5.0
Agent Response
Thank you, Jennifer, for your positive feedback an
Thank you, Jennifer, for your positive feedback and for being a valued customer. We're thrilled to know you're satisfied with our services. If you ever have questions or need assistance, feel free to reach out. Your trust means a lot to us!
Rating 5.0
Agent Response
Thank you, Candace, for your positive feedback! We
Thank you, Candace, for your positive feedback! We're thrilled to hear that you had a great experience with us. Your trust and satisfaction are our top priorities. If you ever need assistance or have questions, feel free to reach out.
Rating 5.0
Agent Response
Thank you, Howard, for your positive feedback and
Thank you, Howard, for your positive feedback and for being a valued customer. We're thrilled to hear that you're satisfied with our services. Your trust and support mean a lot to us. If you ever need assistance, feel free to reach out.
Rating 5.0
Agent Response
Thank you, Kenneth, for your positive feedback! We
Thank you, Kenneth, for your positive feedback! We're thrilled to hear that you're satisfied with our services. Your trust and support mean a lot to us, and we're committed to maintaining the high standards you expect. If you ever need assistance, feel free to reach out.
Rating 5.0
Agent Response
Thank you, Barbara, for the 5 stars! Your trust an
Thank you, Barbara, for the 5 stars! Your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out.
Rating 5.0
Very personable agent & always willing to answer any and my questions
Agent Response
Thank you for your kind words! We're thrilled to h
Thank you for your kind words! We're thrilled to hear that you find our service personable and helpful. It's always our pleasure to assist with any questions you have. We appreciate your trust in us!
Rating 5.0
Great and so appreciative with the one on one help.
Agent Response
Thank you, Michael, for your kind words! We're thr
Thank you, Michael, for your kind words! We're thrilled to hear that you appreciated the one-on-one assistance. Providing personalized support is important to us. If you ever need further assistance, feel free to reach out :)
Rating 5.0
Great customer service! As a new walk in I was searching to replace an auto policy that had become very expensive. Melis
Great customer service! As a new walk in I was searching to replace an auto policy that had become very expensive. Melissa saved us a significant amount of money on the auto policy and a lot on our homeowners too. Friendly and welcoming environment. Highly recommend first
Agent Response
Thank you for sharing your positive experience! We
Thank you for sharing your positive experience! We're thrilled to hear that we were able to help you save on both your auto and homeowners policies. Creating a friendly and welcoming environment is important to us. We appreciate your recommendation, and we love having you as a valued customer!
Rating 5.0
Agent Response
Thank you, Alan, for your positive feedback! We're
Thank you, Alan, for your positive feedback! We're thrilled to hear that you had a great experience with us. As a valued customer, your satisfaction is our top priority. If you ever need assistance, feel free to reach out.
Rating 5.0
Agent Response
Thank you, Richard, for your positive feedback and
Thank you, Richard, for your positive feedback and for being a valued customer. We're thrilled to know you're satisfied with our services. Your trust in us is greatly appreciated. If you ever have any questions or need assistance, feel free to reach out.
Rating 5.0
Great!
Agent Response
Thank you so much for the great feedback! I love b
Thank you so much for the great feedback! I love being your agent! You are a VALUED part of this agency :)
Rating 5.0
Agent Response
Thank you for your positive feedback! We're thrill
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. If you ever need assistance with home insurance, auto insurance, or bundling your policies for better savings, feel free to reach out. We appreciate your trust in us and look forward to helping you with all your insurance needs. Have a wonderful day!
Your Local Allstate Team
Melissa Azzam
Agency Owner
Lana Jordan
Customer Care Professional
Lana is a dedicated customer care professional that has been with the agency since 2020. Lana is from Gilmer, TX. Before coming to this agency, Lana worked in the medical field working as a dialysis technician and then as an admin
Lana is a dedicated customer care professional that has been with the agency since 2020. Lana is from Gilmer, TX. Before coming to this agency, Lana worked in the medical field working as a dialysis technician and then as an administrative assistant for the same dialysis clinic. If you call the office, you will likely talk with Lana first. She answers phones, takes payments, and helps with servicing policies. Lana is also a licensed hairstylist. On weekends, she enjoys many outdoor activities and also loves to customize clothing. We love having Lana on our team!
Emily McKinney
Licensed Customer Service Representative
Emily is the friendly face who greets you the moment you walk through our door. Originally from Denton, Texas, she moved to Kilgore in 2024 and quickly became a valued part of our community and our team.
A proud mom, Emily love
Emily is the friendly face who greets you the moment you walk through our door. Originally from Denton, Texas, she moved to Kilgore in 2024 and quickly became a valued part of our community and our team.
A proud mom, Emily loves spending her free time reading and going on shopping adventures with her 15-month-old daughter. She’s also a devoted coach’s wife. Her husband coaches at a local high school, and you can always find her in the stands cheering on the team.
Emily began her insurance career with us in May of 2025. She skillfully handles phone calls, processes payments, and both sells and services insurance policies with a level of care and professionalism that customers appreciate.
We’re grateful to have Emily on our team.
A proud mom, Emily loves spending her free time reading and going on shopping adventures with her 15-month-old daughter. She’s also a devoted coach’s wife. Her husband coaches at a local high school, and you can always find her in the stands cheering on the team.
Emily began her insurance career with us in May of 2025. She skillfully handles phone calls, processes payments, and both sells and services insurance policies with a level of care and professionalism that customers appreciate.
We’re grateful to have Emily on our team.
Frequently asked questions
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Saturday: Closed
Sunday: Closed
Sunday: Closed
Yes, we have text messaging services.
We have staff members available who speak the following languages: English
No, this is our only location.
Melissa Azzam is insurance licensed in the state(s) of Texas. If you do not reside in the state(s) of Texas, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
Based on coverages selected. Subject to terms, conditions, availability & qualifications.
This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.
Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.
Check the background of this firm on FINRA's BrokerCheck website.
you're in good hands®
Melissa Azzam, Car Insurance in Kilgore, 75662
Contact
(903) 984-6250Phone24/7
Notice
Notice
Select a product to get a quoteSelect an Insurance Option Below
Select a product to get a quoteSelect an Insurance Option Below
Request an Appointment
In July 2021, I organized a Hooray for Heros parade in Kilgore to show our support and appreciation for our local law enforcement. Thank you to all who attended include Mayor, Ronnie Spradlin.
We were excited to decorate our agency for the holidays! We wish everyone a safe and holiday season.
Send an email