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Allstate Insurance Agent
Melissa PenzatoCovington, LA

Office Hours

Day of the WeekHours
MonAvailable by appointment8:00 AM - 5:00 PM
TueAvailable by appointment8:00 AM - 5:00 PM
WedAvailable by appointment8:00 AM - 5:00 PM
ThuAvailable by appointment8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
After-hours appointments available.
Available 24/7 at

330 Falconer Dr,
Ste H
Covington, LA 70433


We are located directly behind Home depot in Covington

Areas Served

Covington, Abita, Mandeville, St Tammany and surrounding areas

Additional Contact

Fax: (985) 875-0717
Melissa Penzato: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Melissa Penzato


From living and working in Covington since 1999, I have the great honor of knowing many local families. My understanding of the people in our community allows me to help customers with an outstanding level of service.

I’m proud to represent a company like Allstate. The life insurance companies owned by Allstate are committed to honesty, fairness and integrity in customer contacts involving the sale and servicing of individual life insurance and annuities. A commitment to ethics, I appreciate that.

I began my insurance career in 1998 and became a Licensed Sales Professional in 2001. I opened my Allstate agency in 2011. I love helping and informing people in my community on insurance coverage options and building relationships with customers. The most rewarding aspect of my job is helping customers through times of need.

Allstate gives back to local communities, and I love working with a company that shares my values. It is my goal to do my part in my community. In my spare time, I serve on the St. Tammy West Chamber of Commerce’s board of directors, Active Partnership board of directors, volunteer at Covenant House New Orleans and Special Olympics for St Tammany at Fontainebleau High school.

I also enjoy spending time with my family and friends and participating in outdoor activities such as horseback riding, swimming and whitewater rafting. You can find me visiting the Tchefuncte River and Mandeville Lakefront. I’m also a season ticket holder and a BIG fan of the New Orleans Saints. Stop by my agency soon, I’d love to meet you and help you choose the protections that fit your needs and lifestyle.


Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years of
Years in the
Education dropdown expand/collapse
Associate of Science-Phillips Jr. College
Awards dropdown expand/collapse
Honor Ring-3 years
Inner Circle Elite-1 years
Allstate Leader's Forum-2 years
Best In Company - Allstate Financial Protection-1 years
Best In Company - Allstate Financial Asset Accumulation-1 years
Circle of Champions-1 years
Community Involvement
Community Involvement dropdown expand/collapse
Member and Chair of Ambassadors of the West St Tammany Chamber
Member of the Home Builders Association
Member of the Professional Women of St. Tammany
Board of Directors for Active Partnership
2013 Member of the year West St Tammany Chamber
2013 Advisory council City of Covington Planning and Zonning
Board of Directors West St Tammany Chamber

Our team

Shannon Kuhn

Office Manager
Shannon was originally from Metairie before she moved to Folsom in 1990 and now resides in Mandeville with her family. Shannon joined our team months after she began working in the insurance industry in 2011. When she’s not in the office, Shannon enjoys spending time with loved ones, sewing, cooking and making crafts. She also loves various holiday festivities.

Kristina Ziegler

Customer Service Representative
Kristina has lived in the Covington area since 1999 and is proud to raise her family here. She and her husband have one daughter together and they love their family time. Kristina has worked in the insurance industry since 2011 and we were excited to add her to our team in 2016. When she needs some time to herself, Kristina enjoys a nice workout at her local gym.

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Local events & news

Celebrating Our 9th Anniversary

Our Allstate agency opened its doors nine years ago in February 2011. As we celebrate this anniversary, we’re reflecting on the wonderful relationships we’ve built in Covington and the surrounding area. If you have any questions about how we can help you with auto, home, boat, renters or other insurance opportunities, we welcome you to contact us so we can answer them for you. Thank you for allowing us to help you with the things that matter most! Join us for coffee and cake on Feb. 3 from 9 a.m.-noon at our Covington location, or 1-4 p.m. at our Hammond location.

Helping Protect Small Businesses in Covington

Whether you operate a shop in the heart of the community or run a home-based business, your operation is exposed to different types of risks every day. As an Allstate agency owner in Covington, I know what it’s like to run a small business. I’ll help you recognize the unique challenges you face and assist you in finding the right protection for yourself and your business. Contact me today at so we can discuss your business insurance coverage options.

Good Driving Starts Young in Louisiana

Louisiana has about 305,000 residents between the ages of 15 and 19, representing many new drivers. These young Louisiana drivers are short on experience but eager to get on the road. At Allstate, we know Good Driving Starts Young. With personalized driving feedback after each trip and rewards for safe driving, Drivewise® is a great tool to help them start off on the right foot. Contact me today to learn how to connect your young driver with Drivewise®.

Active Partnership Receives Allstate Foundation Helping Hands Grant

As volunteers with Active Partnership, our team recently helped the organization qualify for a $10,000 Allstate Foundation Helping Hands in the Community grant. The grant supports Active Partnership’s efforts to celebrate the accomplishments of people with disabilities in our community. We see firsthand the opportunities and challenges facing our area, which is why we support Active Partnership’s work. We’re proud to be one of thousands of Allstate agencies around the country that care for their communities by supporting important local causes.

Allstate Foundation Grant for Habitat for Humanity St. Tammany West

Our agency recently helped secure an $11,000 Allstate Foundation Helping Hands in the Community grant for Habitat for Humanity St. Tammany West. The funds will be used to work towards eliminating poverty and homelessness. Giving back to my local community is tremendously rewarding and gives me a sense of purpose. I believe when we help others our communities are stronger and healthier, which is why I’m proud to support Habitat for Humanity’s work.

Making a Difference in Our Community

Living in Covington, I understand the opportunities and challenges facing people in our area and truly want to make a difference. This is why I’m proud to have helped volunteer with Covenant House and partnership with Special Olympics in St. Tammy Parish. I support their efforts to helping homeless kids in Covington area by providing food, clothing shelter and comprehensive services. Giving back to my local community gives me a sense of purpose, and I’m honored to support Covenant House’s good work.
Frequently Asked Questions
What are your agency hours?
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Are you open on weekends?
Saturday: Closed
Sunday: Closed
Can I text your agency with questions?
Yes, we have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English
Do you have more than one location?
No, this is our only location.
Melissa Penzato is insurance licensed in the state(s) of Colorado, Louisiana, and Mississippi. If you do not reside in the state(s) of Colorado, Louisiana, or Mississippi, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.


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