Allstate Insurance Agent
Mike Arcentales, Estero, FL

Associate In Claims (AIC)

24201 Walden Center Dr,

Ste 206

Estero, FL 34134

Call

(239) 947-4333to quote by phone

Call

(239) 947-4333to quote by phone

Call

(239) 947-4333to quote by phone

Call

(239) 947-4333to quote by phone

Select a product to get a quote

Auto insurance

Renters insurance

Motorcycle insurance

ATV insurance

Location Details

Office Hours

Day of the Week	Hours
Mon	9:00 AM - 5:00 PM
Tue	9:00 AM - 5:00 PM
Wed	9:00 AM - 5:00 PM
Thu	9:00 AM - 5:00 PM
Fri	9:00 AM - 5:00 PM
Sat	Available by appointment
Sun	Closed

After-hours appointments available.

Available 24/7 at

(239) 947-4333

24201 Walden Center Dr,
Ste 206
Estero, FL 34134
US

Landmarks

We are located on US41 one block south of Coconut Point Shopping center in the white Toll Brothers building

Areas Served

Bonita Springs, Estero, Naples, Fort Myers Beach, Fort Myers, Cape Coral, Lehigh Acres, North Fort Myers, All of Florida

Additional Contact

Fax: (239) 947-6554

Languages

English

Social

Mike Arcentales: Allstate Insurance

You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Insurance Agent: Mike Arcentales

I have been in the insurance industry for 30+ years and have learned what it takes to provide exceptional service to the community. My agency focuses on providing personalized attention. You won't just feel like another customer here – you're part of our family.

I’ve lived in southwest Florida since 1991. Bonita Springs is a beautiful place, and I love living and working here. We have great beaches and lots of leisure activities to take advantage of. There are more than 270 sunny days per year here, so residents can enjoy many outdoor activities, such as walking, biking, jogging, tennis, pickleball and golf. In the spring, we have the honor to host spring training for the Boston Red Sox and Minnesota Twins.

When I'm not at the office, I love tinkering with things and doing household projects. I enjoy construction, landscaping, biking, exercising and playing pickleball. I also love watching the sunset at the beach. Family time is incredibly important to me. My wife, Donna, is my operations manager for the agency. My daughter, Hannah graduated from the University of Notre Dame and works in marketing and advertising in the Dallas area. My son Tommy graduated with his masters at the University of South Florida and currently works with in Gainesville at the University of Florida.

It's been amazing owning my own business and using my creativity to motivate and train my team so we can better serve the community. I look forward to speaking with you about your insurance needs. Give us a call today!

Products we offer:

Car Insurance Agent in Estero
Car Insurance Agent in Estero
Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!
get a quote
Home Insurance Agent in Estero
Home Insurance Agent in Estero
Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.
Condo Insurance Agent in Estero
Condo Insurance Agent in Estero
Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!
Renters Insurance Agent in Estero
Renters Insurance Agent in Estero
Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.
get a quote
Motorcycle Insurance Agent in Estero
Motorcycle Insurance Agent in Estero
Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.
get a quote
Business Insurance Agent in Estero
Business Insurance Agent in Estero
Allstate Business Insurance protects your business in ways other insurance might not. A business owners policy (BOP) usually includes three common types of coverage to help protect you and your small business: property coverage, general liability coverage and business interruption coverage. In addition to these basic coverages, the Allstate Business Owners Policy can be customized with additional protection to help cover more aspects of your business. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.
Life Insurance Agent in Estero
Life Insurance Agent in Estero
Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.
ATV Insurance Agent in Estero
ATV Insurance Agent in Estero
Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!
get a quote
Boat Insurance Agent in Estero
Boat Insurance Agent in Estero
Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

20+

Years of
Experience

20+

Years in the
Community

Your Local Allstate Team

Donna Arcentales

Agent Relationship and Operations Manager

Nick Gaitan

Senior Sales Specialist

Hannah Arcentales

Marketing Strategist

Lidia Placencia

Office Manager

Pablo Rivera

Licensed Sales Associate

Michaela Hutchens

Account Manager

Andrew Galluzi

Licensed Sales Associate

Carolyn Lemire

Account Manager

Allstate Insurance Agent Reviews

jacquelyn forker

May. 6, 2026

Pleasant and available.

Agent Response

Thank you! We really appreciate the review and you

Thank you! We really appreciate the review and your support. It's been a pleasure knowing you, and we're grateful for the opportunity to help whenever needed. Thanks for being such great friends and clients!

nathaniel bradley

Apr. 21, 2026

Agent Response

Thank you for the 5-star review, Nathaniel! We tru

Thank you for the 5-star review, Nathaniel! We truly appreciate your support and the trust you've placed in our agency. We're grateful for the opportunity to serve you and look forward to helping with your insurance needs for years to come.

mark prestier

Apr. 16, 2026

I have been extremely disappointed for the last year!! I loved when I had my personal agent Nick Gaitan to work with! No

I have been extremely disappointed for the last year!! I loved when I had my personal agent Nick Gaitan to work with! Now it seems you get anybody and everybody handling your business and it hasn’t been as good of service as in the past!

Agent Response

Hi Mark, Thank you for your feedback, we’re so

Hi Mark,

Thank you for your feedback, we’re sorry to hear your experience hasn’t been as positive this past year.

We understand how much you valued working with Nick Gaitan, and we appreciate you sharing that. While he’s part of our sales team, we now have a dedicated team to better support day-to-day needs and respond as quickly as possible. If someone isn’t available, another team member steps in so you’re not left waiting.

We know this can feel less personal, and we appreciate your patience as we continue improving. We’d welcome the chance to make things right. Please reach out to me directly and I can address your concerns.

Thank you again for your input.

Mike Arcentales

robert jones

Apr. 3, 2026

Knowle, responsive, competitive

Agent Response

Thank you so much for the kind review! It means a

Thank you so much for the kind review! It means a lot to know that you found us knowledgeable, responsive, and competitive. We truly appreciate your trust in our agency and are grateful for the opportunity to help with your insurance needs.

jenny estera

Mar. 31, 2026

It’s a wonderful experience.
Able to afford my car insurance feels great

Agent Response

Thank you for the kind review, Jenny! We're so hap

Thank you for the kind review, Jenny! We're so happy to hear you had a wonderful experience and that we were able to help you find auto insurance that fits your budget. Thank you for trusting our agency we're always here if you need us.

manuela harold

Mar. 29, 2026

Agent Response

Thank you for the review, Manuela! We're glad to h

Thank you for the review, Manuela! We're glad to hear you had a positive experience with our agency. We appreciate your trust and feedback, and we look forward to continuing to serve your insurance needs.

dan carrie

Mar. 28, 2026

Agent Response

Thank you for the wonderful review! Building lasti

Thank you for the wonderful review! Building lasting relationships with our clients is important to us, and we truly appreciate your continued trust and confidence. We're honored to be your insurance agency.

pamela nye

Mar. 26, 2026

Agent Response

Thank you so much for your kind support! Reviews l

Thank you so much for your kind support! Reviews like yours mean a lot to our team, and we're grateful to have you as a client.

patricia dykman

Mar. 17, 2026

leonard forreider

Mar. 15, 2026

Great

william murphy

Mar. 12, 2026

Agent Response

Thank you for your kind feedback! We truly appreci

Thank you for your kind feedback! We truly appreciate you trusting our agency with your insurance needs. Our team works hard to provide great service and support, and it means a lot to hear that reflected in your experience.

jeannine mitchell

Mar. 12, 2026

Very pleased with the service and pricing with AllState

Agent Response

Thank you for the 5-star review! We're delighted t

Thank you for the 5-star review! We're delighted to hear you're pleased with both the service and pricing. Thank you for choosing our agency, we look forward to continuing to serve your insurance needs.

donna overly

Mar. 6, 2026

Filing a claim seems to be a problem for Allstate. It would seem that your claims department and the local agents don't

Filing a claim seems to be a problem for Allstate. It would seem that your claims department and the local agents don't communicate.

Agent Response

We appreciate you sharing your feedback and are so

We appreciate you sharing your feedback and are sorry to hear about the frustration with the claims process. Our office always strives to help our clients navigate claims and communicate with Allstate whenever possible. Please reach out to us so we can review your situation and see how we can help.

deborah hassett

Feb. 20, 2026

Agent Response

Thank you for your review! We appreciate your supp

Thank you for your review! We appreciate your support and are always here if you need assistance with your insurance.

richard kennedy

Feb. 19, 2026

Agent Response

Thank you, Richard, for your positive feedback and

Thank you, Richard, for your positive feedback and for being a valued customer. We're thrilled to know you're satisfied with our services. Your trust in us is greatly appreciated. If you ever need assistance, feel free to reach out.

john kerrigan

Feb. 18, 2026

Everyone I had dealt with was friendly and professional.

Agent Response

Thank you for the great review! We’re proud of o

Thank you for the great review! We’re proud of our team and are happy to hear that your experience with everyone in our office was both friendly and professional. We appreciate your trust in our agency.

david levine

Feb. 10, 2026

I had very quick response to my issue and follow- questions. The other party involved in the incident told me that she

I had very quick response to my issue and follow- questions. The other party involved in the incident told me that she received excellent response as well.

Agent Response

Thank you for the great feedback! Our team always

Thank you for the great feedback! Our team always aims to provide prompt and clear communication, especially when assisting with incidents. We’re glad we were able to support everyone involved and appreciate you taking the time to share your experience.

roger stack

Feb. 3, 2026

Agent Response

Thank you for your feedback. We take all reviews s

Thank you for your feedback. We take all reviews seriously and are always looking for ways to improve. If you’re willing, please contact our office so we can better understand your experience and see how we can help.

chiho izzo

Jan. 31, 2026

diane pettigrew

Jan. 30, 2026

Agent Response

Thank you, Diane, for your wonderful feedback! We'

Thank you, Diane, for your wonderful feedback! We're thrilled to hear that you had a positive experience with us. If you ever need assistance, feel free to reach out.

Allstate Online Review Policy

Your Local Allstate Team

Donna Arcentales

Agent Relationship and Operations Manager

Nick Gaitan

Senior Sales Specialist

Hannah Arcentales

Marketing Strategist

Lidia Placencia

Office Manager

Pablo Rivera

Licensed Sales Associate

Michaela Hutchens

Account Manager

Andrew Galluzi

Licensed Sales Associate

Carolyn Lemire

Account Manager

Frequently asked questions

What are your agency hours?

Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday:
Sunday: Closed

Are you open on weekends?

Saturday:
Sunday: Closed

Can I text your agency with questions?

Yes, we have text messaging services.

What languages do you speak?

We have staff members available who speak the following languages: English

Do you have more than one location?

No, this is our only location.

*Note: In Florida, Allstate agencies are authorized to represent a number of companies that are part of the Allstate family. Through these separate and distinct companies a wide variety of insurance products are available. For example, auto insurance in Florida is available from Allstate Insurance Company, Allstate Indemnity Company and Allstate Property and Casualty Insurance Company(Home Office:Northbrook, IL). Property insurance, such as homeowners, condominium owners and renters insurance is available in Florida from Castle Key Insurance Company and Castle Key Indemnity Company(Home Offices: St. Petersburg, FL).

It's important to note that Castle Key Insurance Company and Castle Key Indemnity Company are separate and distinct companies from each other and from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Life Insurance Company. This means, for example, that property insurance products provided by Castle Key Insurance Company and Castle Key Indemnity Company are not underwritten or reinsured by Allstate Insurance Company or Allstate Life Insurance Company.

Mike Arcentales is insurance licensed in the state(s) of Florida. If you do not reside in the state(s) of Florida, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 151 North 8th Street, Suite 450, Lincoln, NE 68508. (877) 232-2142.

Check the background of this firm on FINRA's BrokerCheck website.

you're in good hands^®