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Allstate Insurance Agent
Paul WillemsLubbock, TX

Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:30 PM
Available 24/7 at

4601 S Loop 289,
Ste 16
Lubbock, TX 79424

Areas Served

Lubbock, Plainview, Levelland, Wolfforth, Shallowater, Slaton, Ransom Canyon


Located in Salem Village shopping center, corner of Texas Loop 289 Frontage Rd and Salem Ave.

Additional Contact

Fax: (806) 771-1726
Paul Willems: Allstate Insurance
You can view my financial industry experience and background at FINRA’s BrokerCheck

Local Allstate Agent: Meet Paul Willems

As a family man and Allstate agent, I have the insight and ability to help you protect what matters most. My wife Jane (LCU grad), daughters Ashleigh (TTU grad), and Emileigh (Wayland grad) are well protected by Allstate which allows me to sleep well at night. You can count on me to assist you with the coverage decisions and security for you and your family. I look forward to helping families like yours protect the things that are important – your family, home, car and more. I’m also here to help you prepare a strategy to achieve your financial goals.

I’m proud to work with a company who’s been serving satisfied customers for over 80 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise. In fact, their outstanding financial strength and superior claims service received an A+ (Superior) rating by A.M. Best. Quality service, strength and satisfaction – that’s something I’m glad to be a part of.

As a small business owner, I understand the importance of building a solid foundation for the future and developing long-lasting customer relationships. That’s why I’m committed to offering you the same level of service I’d expect from my own business dealings. When you leave my office, I hope you’ll feel confident, informed and satisfied in your choices. The way you should feel.

Products we offer:

  • Auto
  • Home
  • Condo
  • Renters
  • Motorcycle
  • Business
  • Life
  • ATV
  • Boat
Years in the

Our team

Ilona Downey

Licensed Sales Producer
Ilona Downey has lived in Lubbock most of her life attending Texas Tech and Lubbock Christian Universities. She is involved in the community and is dedicated to hands on service to customers and friends. Having vast experience in real estate, mortgage lending, and insurance gives Ilona keen insights into ways to be of service to you.

Tollie Pointer

Customer Service Representative
Tollie grew up in Plainview and has lived in Lubbock since 1987 . She has delivered service with a smile for our agency since 2014. A proud grandmother of two boys and three girls, Tollie enjoys watching their sporting events and activities. In her spare time , Tollie enjoys painting landscapes and cooking. Everyone in the office enjoys when Tollie brings her homemade lemon bars and ginger cookies.

Ashleigh Willems

Licensed Sales Producer
Ashleigh, Paul's daughter, is a graduate of Friendship High School and Texas Tech University. She enjoys the familiarity and friendliness of the Lubbock community and loves getting to know local families through our agency. Ashleigh married her husband, Michael, in September 2019. When she's not at the office, you'll find her spending time with her family, her horses and her dogs. Ashleigh would be happy to help with your insurance needs.

Julianne Tynsky

Licensed Sales Producer
Hello! My name is Julianne Tynsky. I am currently a Pre-Nursing student at Texas Tech and hope to graduate with my BSN in May 2020. I am a Presidential Scholar and on the President’s Honor List. I am the oldest sibling to two sisters and a brother. I grew up in Evanston, Wyoming and moved to Decatur, Texas in 2015. I am currently engaged and getting married in August 2018! My fiancé, Morgan, and I got engaged in Kauai, Hawaii in February at Hanakapiai Falls. I enjoy painting, singing, hiking, exploring new places, and spending time with my kitten Luna.

Jane Willems

Licensed Sales Professional
Jane joined our agency in March 2019 following a successful career in education. She is a graduate of University of Texas at Arlington and obtained her master's degree from Lubbock Christian University. Jane starts her day hours before sunrise with either a run or a kettlebell workout. Her greatest joy is spending time with her family. She also spends her free time traveling, sewing and listening to historical audiobooks. Reach out to Jane anytime with your insurance questions.

Maria Arenas

Licensed Sales Professional
Maria joined our team in October 2019. She's known for always wearing a big smile and working hard to provide great service. She is a loving mother of three and grandmother of five, and she loves spending her weekends with family. Her other hobbies include playing volleyball, spending time at home or occasionally dancing the night away! Maria is fluent in English and Spanish and would be happy to assist you.

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Local events & news

Helped Collect 1,056 Meals During Lubbock Food Drive!

Thank you to everyone who donated food to help feed those facing hunger in the South Plains. The drive was a huge success and resulted in collecting 880 pounds of food which means 1,056 meals in total.
Paul Willems is insurance licensed in the state(s) of New Mexico and Texas. If you do not reside in the state(s) of New Mexico or Texas, please go to the Find an Agent section on to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). Life insurance issued by Allstate Life Insurance Company: Northbrook, IL; and American Heritage Life Insurance Company: Jacksonville, FL. In New York, Allstate Life Insurance Company of New York: Hauppauge, NY. Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA, SIPC. Main Office: 2920 South 84th Street, Lincoln, NE 68506. (877) 525-5727.

Check the background of this firm on FINRA's BrokerCheck website.


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