Allstate Insurance Agent Philip Robinson

Allstate Insurance Agent 
Philip RobinsonCharlotte, NC

Elite Agent
Select a product to get a quoteSelect a product to get a quote
Auto insurance
Home insurance
Renters insurance
Motorcycle insurance
ATVATV
ATV insurance

Location Details

Office Hours

Day of the WeekHours
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:30 PM
SatAvailable by appointment
SunClosed
After-hours appointments available.
Available 24/7 at

4108 Park Rd,
Ste 104
Charlotte, NC 28209
US

Map of 4108 Park Rd in Charlotte

Landmarks

We are located right across the street from the Park Rd Shopping Center.

Areas Served

Charlotte, Columbia, SC, Charleston, SC

Languages

English, Spanish
Philip Robinson: Allstate Insurance

Local Allstate Insurance Agent: Philip Robinson

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I’ve gotten to know many local families as an Allstate agent in Charlotte. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Charlotte – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Charlotte residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

I’ve gotten to know many local families as an Allstate agent in Charlotte. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I know what life is like here in Charlotte – that you choose your car and your home to fit your lifestyle and your budget. I also know how important it is to do the same when it comes to insurance. I look forward to getting to know you and helping you to find the solutions that meet your needs.

Part of what I like best about my job is that I can offer customers options for a wide variety of coverage and services. You can depend on me to help you look at the big picture.

I’m committed to helping Charlotte residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call me today.

Products we offer:

10+
Years of
Experience
Elite Agent
Associate Of Arts-Univserity of North Carolina at Charlotte
Circle Of Champions Award-1 years
Honor Ring-1 years
Inner Circle Elite Award-1 years
Florence Crittenton
Mecklenburg County Schools

Allstate Insurance Agent Reviews

Rating 5.0
Rating 5.0
Rating 5.0
Photo of agent
Agent Response
Thank you, Linda, for your positive feedback! We'r
Thank you, Linda, for your positive feedback! We're thrilled to know you're satisfied with our services. As a valued customer, your trust means a lot to us. If you ever need assistance, feel free to reach out.
Rating 1.5
Lack of communication, no real connection.

If you raise rates, call or email with justification.
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Agent Response
Hi Matthew, I understand your concerns regarding
Hi Matthew,

I understand your concerns regarding communication and the justification for rate changes. We strive to maintain open lines of communication with our clients, and I appreciate you bringing this to our attention.

Our office proactively sends out emails at every renewal period, inviting you to schedule an insurance review. Additionally, Allstate provides renewal letters that outline any changes to your policy. While we aim to inform our customers comprehensively, direct calls for minimal increases, such as the small adjustments you've experienced since we took over your account from Eric, are not standard practice due to the high volume of clients we serve. We believe that communication is a two-way street, and our email invitations are designed to give you the opportunity to engage with us on your terms.

Regarding rate adjustments, there's an inherent understanding that economic factors, such as inflation, can lead to modest increases. In your case, the highest increase over a Six-month period was $7.50 per month .

We are always available to discuss your policy in detail and clarify any changes. Please feel free to reach out to us via email, text, or phone call if you'd like to review your insurance further.
Rating 4.0
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Agent Response
Thank you for your feedback, Jasmeet. We're glad t
Thank you for your feedback, Jasmeet. We're glad to hear you had a positive experience with us. Your satisfaction is important, and we appreciate your trust. If you have any further questions or concerns, please feel free to reach out to PHILIPROBINSON@allstate.com.
Rating 5.0
Great Professional Service!
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Agent Response
Thank you, Garland, for your kind words! We're thr
Thank you, Garland, for your kind words! We're thrilled to hear you had a great experience with our professional service. Your satisfaction is our top priority, and we appreciate your trust in us. If you ever need assistance, feel free to reach out.
Rating 1.5
Not good . Hardly able to talk to my representative Phillip .
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Agent Response
I understand your frustration regarding communicat
I understand your frustration regarding communication, and I sincerely apologize if you felt that reaching me was difficult. My primary goal is always to ensure a smooth and accessible line of communication for all our clients.

Your daughter had my personal cell phone number, and we communicated extensively through texts and calls, even outside of regular business hours, to manage your claim while you were abroad. Upon your return, you advised that I communicate directly with you, which I did. I do not have any record of emails or voicemails from you indicating that you attempted to reach me without success.

My aim is to always provide dedicated support and ensure you feel connected throughout the process. I regret if this approach inadvertently caused any inconvenience. ​I am here to address any lingering concerns you may have and would greatly appreciate the opportunity to discuss this further to ensure your complete satisfaction.​
Rating 5.0
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Agent Response
Thank you, Christine, for your positive feedback!
Thank you, Christine, for your positive feedback! We're thrilled to know you had a great experience with us. Your trust and satisfaction are our top priorities. If you ever need assistance, feel free to reach out. We appreciate your support!
Rating 3.5
Rating 5.0
Rating 5.0
Rating 5.0
Rating 4.5
We recently spoke over the phone as our first meeting. I was satisfied with the way Mr. Robinson explained policy and pr
We recently spoke over the phone as our first meeting. I was satisfied with the way Mr. Robinson explained policy and procedures to me. I was given the opportunity to ask questions and told to call anytime with questions or concerns.
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Agent Response
Thank you so much for taking the time to share you
Thank you so much for taking the time to share your positive experience with me and my agency! We are thrilled to hear that your first meeting over the phone was satisfying and that I effectively explained our policy and procedures.

Providing clear and comprehensive information, along with the opportunity for our clients to ask questions, is a top priority for us. We believe in empowering our customers with the knowledge they need, and it's wonderful to know that I upheld this commitment by encouraging you to call anytime with future inquiries.

We truly appreciate your kind words and are glad to have you as a valued customer. Please do not hesitate to reach out to me or my team should any questions or concerns arise in the future.
Rating 5.0
Great easy process
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Agent Response
​Thank you for your wonderful feedback! We are s
​Thank you for your wonderful feedback! We are so pleased to hear that you found our process great and easy.​

Our goal is always to make things as simple and straightforward as possible for our customers, and your comment lets us know we're succeeding. We truly appreciate you taking the time to share your positive experience.

We look forward to continuing to provide you with excellent and easy service in the future!
Rating 1.5
Rating 5.0
Perfect
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Agent Response
​Thank you so much for your kind words! We are a
​Thank you so much for your kind words! We are absolutely delighted to hear that you found it easy doing business with us.​

It is our top priority to ensure a seamless and straightforward experience for all our customers, and your feedback is a wonderful affirmation of our efforts. We truly appreciate you taking the time to share your positive experience.

We look forward to continuing to provide you with the same level of ease and excellent service in the future. Please don't hesitate to reach out if you need anything at all!
Rating 5.0
Rating 4.5
Very satisfied with all state
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Agent Response
Thank you, Parthenia, for your positive feedback!
Thank you, Parthenia, for your positive feedback! We're thrilled to hear that you're very satisfied with our services. Your trust means a lot to us, and we're committed to maintaining the high standards you expect. If you have any further feedback or questions, feel free to reach out.
Rating 5.0
You guys rock!! I surely appreciate everything Allstate Insurance has done for me!!
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Agent Response
Thank you so much for your kind words, Cassandra!
Thank you so much for your kind words, Cassandra! We are absolutely thrilled to hear about your positive experience with Allstate Insurance.​

Your appreciation truly means a great deal to our team, and it motivates us to continue providing exceptional service. We are committed to ensuring you always have a reliable and supportive insurance partner.

We are always here for you whenever you need us, and we are eager to continue delivering the high-quality service you've come to expect. Please do not hesitate to reach out if there is anything at all we can assist you with. Glad we can ROCK together!!!!
Rating 5.0
Great.

Frequently asked questions

What are your agency hours?
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday:
Sunday: Closed
Are you open on weekends?
Saturday:
Sunday: Closed
Can I text your agency with questions?
No, we do not have text messaging services.
What languages do you speak?
We have staff members available who speak the following languages: English, Spanish
Do you have more than one location?
No, this is our only location.
Philip Robinson is insurance licensed in the state(s) of Georgia, Maryland, North Carolina, Ohio, Pennsylvania, and South Carolina. If you do not reside in the state(s) of Georgia, Maryland, North Carolina, Ohio, Pennsylvania, or South Carolina, please go to the Find an Agent section on allstate.com to search for another Allstate Agent or Personal Financial Representative.

Based on coverages selected. Subject to terms, conditions, availability & qualifications.

This material is intended for educational purposes only. Auto and homeowners insurance, and other property and casualty insurance products, are available from Allstate Insurance Company, Allstate Indemnity Company, Allstate Property and Casualty Insurance Company, Allstate North American Insurance Co. and Allstate Fire and Casualty Insurance Company (Home Offices: Northbrook, IL); Allstate New Jersey Insurance Company and Allstate New Jersey Property and Casualty Insurance Company (Home Offices: Bridgewater, NJ); and Allstate County Mutual Insurance Company and Allstate Texas Lloyd's (Home Offices: Irving, TX). This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life insurance also offered and issued by third party companies not affiliated with Allstate. Each company is solely responsible for the financial obligations accruing under the products it issues. Product guarantees are backed by the financial strength and claims-paying ability of the issuing company.

you're in good hands®